Jeep Grand Cherokee Service Bulletins
4,246 manufacturer communications on file.
- September 9, 2015•Document ID: 10148660Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-083-15
- Date Added:
- November 19, 2018
- Manufacturer:
- CHRYSLER
SummaryFlash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes.
Associated Products (5)Associated Documents - September 1, 2015•Document ID: 10148556Service Bulletin/Repair InstructionsSTRUCTURE; TRAILER HITCHES
- Mfr Comm. #:
- N47
- Date Added:
- November 19, 2018
- Manufacturer:
- JEEP
SummaryThe aftermarket trailer hitch on about 1,443,000 of the above vehicles may adversely affect the rear structure performance during certain low speed rear collisions. Vehicles equipped with a trailer hitch must be inspected and replaced if required. NOTE: The initial inspection process can be done by write up personnel in the write up area. Vehicles found without a trailer hitch can be immediately returned to the customer.
Associated Products (6)Associated Documents - September 1, 2015•Document ID: 10058882Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SB-N47
- Date Added:
- December 11, 2015
- Manufacturer:
- JEEP
Summary1999-2004 JEEP GRAND CHEROKEE REAR STRUCTURE PERFORMANCE MAY BE ADVERSELY AFFECTED DURING CERTAIN LOW SPEED REAR COLLISIONS ON AFTERMARKET TRAILER HITCH *CN
Associated Products (6)Associated Documents - August 27, 2015•Document ID: 10148993Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- 08-079-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- JEEP
SummaryKey Not Detected This bulletin involves reprogramming the Radio Frequency Hub Module (RFHM) with the latest available software. A customer may describe the following conditions: ? When the Stop/Start button is pressed a ?Key Not Detected? message is displayed in the Instrument Cluster. ? If the plastic edge of the key is pressed and held against the Stop/Start button a ?Key Not Detected? message is displayed in the Instrument Cluster. NOTE: The RKE Lock/Unlock functions are functional.
Associated Products (2)Associated Documents - August 27, 2015•Document ID: 10058912Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SB08-079-15REVA
- Date Added:
- December 16, 2015
- Manufacturer:
- DODGE
Summary2015 DODGE DURANGO AND 2015 JEEP GRAND CHEROKEE: "KEY NOT DETECTED" MESSAGE APPEARS IN THE INSTRUMENT CLUSTER. RADIO FREQUENCY HUB MODULE NEEDS REPROGRAMMING WITH THE LATEST SOFTWARE *CN
Associated Products (2)Associated Documents - August 22, 2015•Document ID: 10148986Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-081-15
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummaryUnable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio. Creating a Star case and recording the MDN and MEID with in the Star Case. The Star center will reply back with an access code that will need to be entered into the radio. The customer may notice that their Uconnect Apps do not work and they can?t register with Uconnect.
Associated Products (12)Associated Documents - August 22, 2015•Document ID: 10148985Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 09-010-15
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummaryIncorrect 5.7L Engine Oil Dipstick This bulletin involves installing the correct engine oil indicator (Dipstick). The customer may notice blue smoke coming from the tail pipe after the vehicle was started. Also after performing an oil change the Dipstick may indicate the oil was low. When changing the oil and filter, service information shows 7 quarts / 6.6 liters are required. After installing 7 quarts / 6.6 liters the Dipstick may indicate the engine oil level is 1 quart / .95 liters low.
Associated Products (4)Associated Documents - August 15, 2015•Document ID: 10148972Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21-027-15 REV-B
- Date Added:
- November 26, 2018
- Manufacturer:
- JEEP
SummaryFlash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience an erroneous Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, the technician may find a Diagnostic Trouble Code (DTC) stored in the TCM memory. In addition, the following TCM calibration improvements are also available for vehicles equipped with the 845RE 8 speed transmission (Sales Code DFL). These improvements are listed per engine application. 3.0L Gas Engine (Sales Code EHD) ? P1DCD - TCM monitoring processor performance multiple clutches locked up. ? P1B13 - Park-By-Wire unintended out of park position. ? P0734 - Gear 4 Shift Incorrect Ratio. ? Improved upshift timing. ? Improved torque converter engagement. ? Improved shift timing during tow mode operation. ? Improved shift points during aggressive driving. ? Calibration improvement to correct bump feel during 2-1 downshift. ? Improved shift timing while in snow, base, and hill modes. 3.6L Gas Engine (Sales Code ERB) ? P1DCD - TCM monitoring processor performance multiple clutches locked up. ? P1B13 - Park-By-Wire unintended out of park position. ? P0734 - Gear 4 Shift Incorrect Ratio. ? Improved 4-3 and 3-2 downshifts. ? Improved shift timing at higher altitudes. ? Improved shift timing while in sand mode. ? Calibration improvement for multi-gear downshift timing during passing maneuvers. ? Calibration improvement for intermittent delayed upshift.
Associated Products (2)Associated Documents - August 10, 2015•Document ID: 10148947Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- D-15-18
- Date Added:
- November 26, 2018
- Manufacturer:
- JEEP
SummaryTo announce a VIP LOP Restriction Program on the Multi-Displacement Solenoid (MDS) in an effort to monitor and correct quality issues in a timely and efficient manner
Associated Products (7)Associated Documents - August 7, 2015•Document ID: 10148960Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- 09-008-15
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
Summary3.6L Oil Loss Diagnostic Aid This bulletin involves additional information on oil loss.
Associated Products (9)Associated Documents - August 7, 2015•Document ID: 10058301Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SB-09-008-15
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryVARIOUS VEHICLES ARE EXPERIENCING LOSS OF OIL, AND POSSIBLY AN OIL LEAKAGE POOLING IN ENGINE VALLEY AND POSSIBLY NEED REPLACING OIL FILTER HOUSING. MODEL 2014. *PE
Associated Products (11)Associated Documents - August 5, 2015•Document ID: 10148956Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN
- Mfr Comm. #:
- 21-027-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- JEEP
SummaryFlash: Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience an erroneous Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation, the technician may find a Diagnostic Trouble Code (DTC) stored in the TCM memory. In addition, the following TCM calibration improvements are also available for vehicles equipped with the 845RE 8 speed transmission (Sales Code DFL). These improvements are listed per engine application. 3.0L Gas Engine (Sales Code EHD) ? P1DCD - TCM monitoring processor performance multiple clutches locked up. ? P1B13 - Park-By-Wire unintended out of park position. ? P0734 - Gear 4 Shift Incorrect Ratio ? Improved upshift timing. ? Improved torque converter engagement. ? Improved shift timing during tow mode operation. ? Improved shift points during aggressive driving. ? Calibration improvement to correct bump feel during 2-1 downshift. ? Improved shift timing while in snow, base, and hill modes. 3.6L Gas Engine (Sales Code ERB) ? P1DCD - TCM monitoring processor performance multiple clutches locked up. ? P1B13 - Park-By-Wire unintended out of park position. ? P0734 - Gear 4 Shift Incorrect Ratio ? Improved 4-3 and 3-2 downshifts. ? Improved shift timing at higher altitudes. ? Improved shift timing while in sand mode. ? Calibration improvement for multi-gear downshift timing during passing maneuvers. ? Calibration improvement for intermittent delayed upshift.
Associated Products (2)Associated Documents - August 4, 2015•Document ID: 10148953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-072-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Associated Products (13)Associated Documents - August 4, 2015•Document ID: 10148949Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-031-15 REV-B
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D
Associated Products (11)Associated Documents - August 4, 2015•Document ID: 10058300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-072-15REVA
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryCERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE
Associated Products (16)Associated Documents - August 4, 2015•Document ID: 10058295Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-031-15REVB
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummarySOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE
Associated Products (12)Associated Documents - July 29, 2015•Document ID: 10149700Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-007-15 REVA
- Date Added:
- December 3, 2018
- Manufacturer:
- DODGE
SummaryRG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh
Associated Products (9)Associated Documents - July 23, 2015•Document ID: 10149691Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-075-15
- Date Added:
- December 3, 2018
- Manufacturer:
- CHRYSLER
SummaryRL4 RK4 RM4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Radio screen display freezes while using Point of Interest (POI) feature. ? Voice Recognition (VR) - voice commands not working. ? Improper translation of some words and units of meter and kilometers.
Associated Products (6)Associated Documents - July 23, 2015•Document ID: 10058712Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SB08-075-15
- Date Added:
- November 5, 2015
- Manufacturer:
- CHRYSLER
SummaryJEEP: WHEN USING POINT OF INTEREST FEATURE THE RADIO SCREEN DISPLAY FREEZES. VOICE RECOGNITION COMMANDS MAY NOT WORK *CN
Associated Products (4)Associated Documents - July 18, 2015•Document ID: 10149684Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 09-006-15
- Date Added:
- December 3, 2018
- Manufacturer:
- JEEP
SummaryIntermittent Engine Shudder While Driving This bulletin involves replacing the engine cylinder heads. A small number of customers may experience a slight engine shudder while driving. They may state that the condition feels and sounds like driving over rumble strips. It may also be perceived as an internal transmission issue or engine misfire. No Diagnostic Trouble Codes (DTCs) will set as a result of this condition. DISCUSSION: The root cause of the engine shudder has been found to be due to excess carbon build-up on the exhaust valve stems and will typically happen on vehicles driven mostly in light load conditions. As a result, new cylinder heads have been released that are equipped with newly designed valve stem seals. These newly designed seals are designed to help prevent excessive carbon from building up on the valve stems. Although it may be hard to reproduce, engine shudder resulting from these excess carbon deposits, will typically only happen under the following driving conditions. ? Steady speeds between 50 and 70 mph (80 and 113 kph). ? Engine speed between 1600 - 2000 RPM. ? Present during engine warm up to operating temperature after a cold soak. ? Only present for a few seconds at a time and often during a 6-7 upshift. ? Light load acceleration or while driving up a slight grade. ? Symptom will go away either by aggressively applying the accelerator pedal or going into a zero throttle deceleration.
Associated Products (2)Associated Documents