Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

October 25, 2019•Document ID: 10168481
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
18-057-19 REV. B
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: P0456 - EVAP System Small Leak. Customer or technician may also experience the following:Unable to read data information from the OBDII connector when using a generic scan tool.(APAC only).
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168481-0001.pdf↗
October 24, 2019•Document ID: 10168478
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
21-038-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may experience one or both of the following conditions:Poor shift quality or ?bump? experienced during 3-2, 2-1 coastdowns.
Associated Products (1)
2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10168478-0001.pdf↗
October 23, 2019•Document ID: 10168476
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
18-074-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting between gears during normal drive cycles.
Associated Products (1)
2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10168476-0001.pdf↗
October 23, 2019•Document ID: 10168475
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
21-036-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic transmission shifting between gears during normal drive cycles.
Associated Products (1)
2020 Jeep Grand Cherokee
Associated Documents
- Download MC-10168475-0001.pdf↗
October 19, 2019•Document ID: 10168470
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
08-016-19 REV. F
Date Added:
December 2, 2019
Manufacturer:
RAM
Summary
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)
2018 Chrysler 300 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500
Associated Documents
- Download MC-10168470-0001.pdf↗
October 18, 2019•Document ID: 10168468
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
08-105-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
UKQ Radio Enhancement - AN-K4MCA-08-20191009 Refer to China Joint Venture (JV) released document AN-K4MCA-08-20191009, for details on this service action.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168468-0001.pdf↗
October 17, 2019•Document ID: 10168388
Service Bulletin/Repair Instructions
FUEL SYSTEM, GASOLINE; POWER TRAIN
Mfr Comm. #:
9004150
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
SEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Associated Products (31)
2020 Chrysler Pacifica 2020 Dodge Durango 2020 Jeep Cherokee 2020 Jeep Gladiator 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2019 Alfa Romeo Stelvio 2019 Chrysler 300 2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Dodge Grand Caravan 2019 Dodge Journey 2019 Fiat 124 Spider 2019 Fiat 500 2019 Fiat 500X 2019 Jeep Cherokee+ 11 more
Associated Documents
- Download MC-10168388-0001.pdf↗
October 15, 2019•Document ID: 10168461
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-101-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
UKQ Radio Enhancement - AN-K8-08T-20191010 Refer to China Joint Venture (JV) released document AN-K8-08T-20191010, for details on this service action.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168461-0001.pdf↗
October 12, 2019•Document ID: 10168457
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
08-100-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Active Noise Cancellation (ANC) Module Enhancements - AN-K8-08-20190805 Refer to China Joint Venture (JV) released document AN-K8-08-20190805, for details on this service action.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168457-0001.pdf↗
October 11, 2019•Document ID: 10168454
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
18-004-19 REV. B
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates - AN-K8-18-20191009 Refer to China Joint Venture (JV) released document AN-K8-18-20191009, for details on this service action.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168454-0001.pdf↗
October 11, 2019•Document ID: 10168384
Service Bulletin/Repair Instructions
LANE DEPARTURE; VISIBILITY; BACK OVER PREVENTION
Mfr Comm. #:
9004119
Date Added:
December 2, 2019
Manufacturer:
DODGE
Summary
SENSOR, Blind Spot Detection (XAN) For blind spot detection sensor inoperative concerns please verify the following prior to sensor replacement: 1) Verify sensor is positioned correctly. Remove rear fascia and ensure that the curved face of the sensor is facing outward towards the fascia; the label should not be visible if installed correctly. Curved face should NOT be facing the chassis. 2) Verify that the rear bumper is clear of any obstructions then cycle the ignition. 3) The vehicle should be driven on the road and pass/be passed by vehicles on both the left and right sides. For further assistance, please contact Ben Heckathorn at (248) 444-7815 or Bing Guo at (248) 500-7355. If no response in 15 minutes, proceed with repair.
Associated Products (2)
2019 Dodge Durango 2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168384-0001.pdf↗
October 11, 2019•Document ID: 10168382
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9004144
Date Added:
December 2, 2019
Manufacturer:
RAM
Summary
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
Associated Products (51)
2017 Chrysler 200 2017 Chrysler 300 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Chrysler 200 2016 Chrysler 300 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Durango 2016 Dodge Viper 2016 Fiat 500L 2016 Jeep Cherokee+ 31 more
Associated Documents
- Download MC-10168382-0001.pdf↗
October 11, 2019•Document ID: 10168380
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9004148
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.
Associated Products (4)
2019 Dodge Durango 2019 Jeep Grand Cherokee 2018 Dodge Durango 2018 Jeep Grand Cherokee
Associated Documents
- Download MC-10168380-0001.pdf↗
October 10, 2019•Document ID: 10168448
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
09-003-19
Date Added:
December 2, 2019
Manufacturer:
RAM
Summary
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
Associated Products (14)
2020 Jeep Wrangler 2020 Ram 1500 2019 Jeep Grand Cherokee 2019 Ram 1500 2018 Jeep Grand Cherokee 2018 Ram 1500 2017 Jeep Grand Cherokee 2017 Ram 1500 2016 Jeep Grand Cherokee 2016 Ram 1500 2015 Jeep Grand Cherokee 2015 Ram 1500 2014 Jeep Grand Cherokee 2014 Ram 1500
Associated Documents
- Download MC-10168448-0001.pdf↗
October 5, 2019•Document ID: 10168439
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
18-018-19 REV. A
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following condition:Actual fuel economy reporting may not match the Instrument Panel Cluster (IPC). Other software enhancements:Calibration update to address EVAP system emissions monitor readiness status accuracy(WK vehicles only).
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168439-0001.pdf↗
October 4, 2019•Document ID: 10168438
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-016-19 REV. E
Date Added:
December 2, 2019
Manufacturer:
CHRYSLER
Summary
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)
2018 Chrysler 300 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500
Associated Documents
- Download MC-10168438-0001.pdf↗
October 3, 2019•Document ID: 10168436
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-093-19
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
UKV Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Display screen turns yellow. Warning chime will not turn off. In addition, the following software enhancements are available:Bluetooth improvements. Voice Recognition (VR) improvements. Radio stability improvements.
Associated Products (1)
2019 Jeep Grand Cherokee
Associated Documents
- Download MC-10168436-0001.pdf↗
October 3, 2019•Document ID: 10168435
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
08-019-19 REV. B
Date Added:
December 2, 2019
Manufacturer:
JEEP
Summary
UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 2.5. Customers may experience one or more of the following:Russian language missing in the radio setting menu. If the radio is set for Russian language, UConnect displays unknown symbols on the ?Off Road Page?. Could not disable the feature for the heated seat and heated steering wheel turned on automatically at start-up. Radio may reset, turn itself off and then back on again. Radio display screen lockup. Park assist chime will continue to chime after the vehicle is turned off. Radio will display the incorrect speed limit in kph when approaching a road speed camera. Uconnect Live APPs restricted to only MyCar, ecoDrive and Jeep Skills. In addition the following enhancements are included:Russian language enhancements.
Associated Products (1)
2018 Jeep Grand Cherokee
Associated Documents
- Download MC-10168435-0001.pdf↗
October 2, 2019•Document ID: 10168433
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
08-016-19 REV. D
Date Added:
December 2, 2019
Manufacturer:
RAM
Summary
UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)
2018 Chrysler 300 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Renegade 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500
Associated Documents
- Download MC-10168433-0001.pdf↗
August 29, 2019•Document ID: 10166601
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION; EQUIPMENT
Mfr Comm. #:
08-003-19 REV.C
Date Added:
October 28, 2019
Manufacturer:
DODGE
Summary
Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Associated Products (11)
2019 Chrysler Pacifica 2019 Dodge Challenger 2019 Dodge Charger 2019 Dodge Durango 2019 Jeep Cherokee 2019 Jeep Grand Cherokee 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10166601-0001.pdf↗

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