Jeep Gladiator Complaints

499 consumer complaints on file.

#11642653February 13, 2025
EXTERIOR LIGHTING
While driving at night during snow storm snow builds in the headlights blocking ability to see. LED HEADLIGHTS do not melt the snow and the headlights are recessed and snow builds up. Drove approximately 15 miles after cleaning lenses off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641995February 11, 2025
PARKING BRAKE
The contact owns a 2022 Jeep Gladiator. The contact stated while parking the vehicle, the parking brake lever was engaged but failed to function as intended. The contact stated that the vehicle failed to stop and continued rolling forward. The contact stated that the vehicle came to a stop once the gear shifter was shifted into park(P). The contact stated that after the first failure, the vehicle was taken to a dealer where it was diagnosed that the parking brake had failed and needed to be replaced. The vehicle was repaired; however, unknown parts were replaced. The failure reoccurred the third time and the dealer refused to repair the vehicle and stated that the failure was due to the operator’s error. The manufacturer was made aware of the failure. The failure mileage was approximately 15,711.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641367February 7, 2025
STEERING, SUSPENSION, LANE DEPARTURE: BLIND SPOT DETECTION
Driving down the Interstate at Interstate speed. Suddenly, the front end started shaking uncontrollably which in turn caused the whole truck to shake violently. I had to slow down immediately. The shaking stopped at 60MPH. The truck is a 2022 Jeep Gladiator with only 47,074, miles. The truck has not been driven off road but just normal driving. Has not been wrecked or has struck any road hazard. The event has been commonly referred to as " Death Wobble". I have read that this is a common occurrence for Jeeps. I had to pay over $800.00, dollars for repair. There was no rhyme or reason for this occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641183February 6, 2025
AIR BAGS
The contact owned a 2021 Jeep Gladiator. The contact stated that while the vehicle was stopped at a corner, another vehicle was speeding and crashed into the front driver's side quarter panel. The impact pushed the vehicle forward, causing the front driver's wheel to swipe a telephone pole before landing on a residential lawn. The other vehicle then crashed into a telephone pole. The front driver's side air bag deployed, but there was a hole in the side air bag and the driver's air bag failed to fully deploy. Additionally, a burning odor was detected after the air bags deployed. The police and fire departments arrived on the scene, and a police report was filed. The contact was transported to the hospital by ambulance. The contact had surgery on her left arm from wrist to elbow, which required four titanium plates. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 17,250.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11640891February 5, 2025
UNKNOWN OR OTHER
This is in regards to the current NHTSA investigation PE24024. I work at an automotive repair shop in Fort McMurray, Alberta, Canada. We have a customer with a number of Jeep Gladiators that they use for their business (surveying on a local mine site). We have had six of them come in and we have noted that it seems like the relays in the under hood fuse panel appear to have been hot/overheating. See attached pictures. I have no idea if this is related, of course, but I did want to submit the pictures for your review. We have been unable to determine why the relays are doing this. Note that I am not the owner of the VIN provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640205February 2, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
Vehicle caught fire while parked unassisted in our driveway. It was trying to start itself while on fire pulling itself into our porch setting it on fire. Fire dept put house and vehicle out. Total loss on vehicle. Vehicle is available for inspection. Fire appears to have stated on passenger side under hood.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11639329January 29, 2025
STEERING
This vehicle has a death wobble above 50 mph when hitting a slight bump in the road causing loss of control. It has been repaired multiple times with no resolution. We tried arbitration but because we continued to drive it, they ruled in the manufacture's favor not understanding we had no choice but to continue driving it to take my wife's father to cancer treatments. It now has 56000 miles on it and is dangerous to drive. I did file a complaint here two years ago and wonder why a recall hasn't happened since I am not the only one with this issue. Every Jeep owner I talk to said they had the death wobble but after upgrading the suspension, it went away. A vehicle owner shouldn't have to spend thousands to fix a 50+ thousand dollar vehicle to make it safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637734January 22, 2025
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Jeep Gladiator. The contact stated while driving at an undisclosed speed at night, the contact became aware that the passenger’s side headlamp was not illuminating. After a visual inspection of the headlamp assembly, the contact observed that the wires leading into the headlamp assembly were melted. The contact stated that two weeks later the failure occurred with the driver’s side headlamp. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the headlamp assembly. The contact was informed that the headlamp assemblies need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637578January 22, 2025
ELECTRICAL SYSTEM
Main battery and Auxiliary battery died due to electrical issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636109January 15, 2025
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I parked my car in the garage. It was turned off. I left the garage door open and went inside. After approximately 5 minutes I heard a car horn sounding. I went outside to check and saw flames coming from the passenger side of the car. I got the hose to put the fire out, and my neighbor called 911. The flames grew quickly and were growing. Soon the flames were on both sides of the car. Both the police and fire department arrived. The fire report indicates that the fire started in the engine area of the car. The car is now in the possession of my insurance company. My safety and the safety of others was at risk due to the fire. I was burned on my arm, neck and head. The car was completely burned. My insurance carrier inspected the car. The fire department said the fire started in the engine area. My insurance company conducted a preliminary inspection and determined that the fire started in the engine area. The vehicle been inspected by the manufacturer (Chrysler Jeep by Bosch Automotive Service Solutions), the police, the fire department and a representative from my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11636044January 15, 2025
STEERING
On [XXX] at approximately [XXX] I was travelling West on [XXX] , between Hamlin and Kimballton, Iowa. I had been driving with my cruise control set at 60MPH, until I caught up to an 18 wheel livestock semi truck. The semi was travelling near 40MPH due to curves in the road in this area. With no traffic coming from the West and an acceptable stretch of passing zone, I decided to pass the semi. As I entered the Eastbound lane to begin my pass, I pressed the accelerator pedal all the way to the floor and accelerated past the semi. As I was completing the pass, the road began to curve to the left, which naturally caused the Jeep to re-enter the Westbound lane, which is what was expected and is what I wanted to do, as I was well clear of the semi. What startled me, actually scared me to death, is when I attempted to steer to the left in order to remain centered in the Westbound lane. When I attempted to steer, the steering wheel seemed to be locked in the straight forward position. I grabbed the steering wheel with both hands and it took pretty much all I had to force the steering wheel to turn left at all. I had to have come within inches of dropping off the shoulder on the right (North) side of the road, while still in the left curve. The steering remained very "tight" and very hard to move much outside of the centered position. I continued driving as there was very little traffic. Upon reaching the town of Harlan, IA I had planned to stop and access the situation. However, when the vehicle speed slowed to somewhere around 30MPH, the steering system corrected itself and began to function normally. I continued to my destination in Omaha, NE without further issue. To say that this event scared me is an understatement. It could not have happened at a worse time and I believe I was within inches of exiting the roadway due to the inability to control the vehicle. I am certain that if my wife or kids had been driving, a crash would have INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635771January 13, 2025
STEERING, SUSPENSION
This is a known issue with Jeep Gladiators and Wranglers. It’s called the “Death Wobble”. While driving at highway speed(70mph), I hit a bump which caused the entire vehicle to shake including the steering wheel. Once I braked and got the speed below 60 mph, the shaking ceased. This happened close to ten times on the particular 3 hour drive. I knew this was a possibility to happen since my son also has a Gladiator and it happened to his vehicle. It’s so prevalent there are YouTube videos out there showing it happening. This should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635379January 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
Instrument panel failure when driving over any small bumps. Randomly turns off while driving. Complete loss of electrical system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635268January 10, 2025
STEERING
My 2021 Jeep Gladiator Mojave began experiencing "Death Wobble" in early December, 2024, at highway speeds after hitting a bump in the road. I purchased this vehicle new from the dealer in 2021. I put new tires on the vehicle at 60,000 miles in September, 2024. The wobble is violent and sustained resonant shaking of the front end that continues until the vehicle speed decreases below 30 MPH. I had the front end inspected and the wheels re-balanced and rotated by Big-O, but the problem persists. Big-O indicated that the bushings, stabilizers, tie-rods, ball joints and bearings appeared tight, but the steering damper may need to be replaced. I've attempted numerous times to schedule investigation and repair with the Stoneridge Dodge Chrysler dealer in Pleasanton, CA, but so far have been unsuccessful. The dealer does not appear to take this issue seriously, and said I may need to leave the vehicle with them for a week or two until they could get around to looking at it. I've started researching this issue and discovered that there are pages of complaints on NHTSA and the blogs are full of horror stories regarding this issue. There was a class-action lawsuit settled by FCA but it appears to apply only to the 2020 Gladiator and 2018-2020 Wranglers. Service Bulletin 02-004-21 has some instruction for re-torquing the lower ball joints and Mopar Case Number [XXX] has instruction for replacement of the Steering Damper 68251580AF and outboard attachment bolt 06513445AA. Hopefully, FCA will step up and correct this issue before someone is seriously injured or killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634940January 8, 2025
POWER TRAIN
have a leased vehicle from ken garff dodge jeep in west valley utah service dept has offered excuses or flat denied service for the recall concerning the transmission clutch assembly on the manual transmission on the jeep gladiator ------- the 3 year lease ends on 16 march 2025 I get bombarded by emails to get it done but whether I make a appointment in person or over the phone ---- they will not do the work!!!!!I did make a complaint but to no use at all!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634476January 6, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Jeep Gladiator. The contact stated that upon entering the vehicle and turning the ignition, the vehicle displayed signs of electrical power but failed to start as expected. The contact stated that the message "Service transmission - Continue to drive - Do not shift or turn the vehicle off until you reach your desired location as you may not be able to shift again" was displayed and the contact was unable to disengage the Accessory mode. The service transmission warning light was illuminated. The vehicle was towed to the dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634211January 5, 2025
STEERING
I am writing to express my deep concern regarding a serious safety issue with my 2021 Jeep Gladiator (VIN: [XXX] ). On Sunday, [XXX], while my wife was driving the vehicle on the highway near our home in southeast Boston, she experienced intense and violent shaking that did not subside until she slowed down and pulled over. She was alone at the time, and the event was frightening and could have led to a severe accident. Upon researching the issue, she discovered it is commonly referred to as the "Death Wobble," a phenomenon widely reported online and even acknowledged by Jeep dealers, including Chrysler Dodge Jeep of Columbia. Following the incident, I contacted our local Jeep dealer, Best Jeep in Plymouth, MA, to have the vehicle inspected. Their service team identified the issue and replaced the following parts: •Damper Steering •Bolt Shoulder Square Neck •Nut Hex Flange Lock •Bolt Hex Flange Head •Nut Hex Nut Coned Washer When I inquired with Service Advisor Matthew Preston about warranty coverage, he informed me that the repairs were not covered because the vehicle is outside the warranty period. However, he also mentioned that this problem is common in other Jeeps, further emphasizing its systemic nature. From my research, I learned that Jeep has acknowledged this issue in the past. A proposed settlement in 2022 extended warranty coverage for specific models, including certain Jeep Gladiators, to cover the replacement of front suspension dampers. This settlement highlights the widespread nature of the "Death Wobble" and the manufacturer’s recognition of the problem. Numerous Jeep owners have reported similar issues, and the phenomenon is so concerning that it has been the subject of widespread media. I firmly believe that it should be addressed through a factory recall. A vehicle as recent as our 2021 Jeep Gladiator should not be experiencing such critical safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633864January 3, 2025
EXTERIOR LIGHTING
The third brake light on the Gladiator is a known issue. When it goes out, there is no warning on the dash or error code. The entire light has to be replaced (LED) vs just a bulb. This is a hazard as the third brake light can go out and no one will know until the vehicle is in an accident. Wasn't the third brake light mandatory equipment since 1985?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633473January 1, 2025
STEERING
Occasionally, while driving on normal roads, my steering wheel locks up completely when I am changing lanes or accelerating. This issue typically resolves only when I reduce my speed to around 20-30 mph. Details: - The problem occurs intermittently and without warning. - No warning lights or error messages appear on the dashboard when this happens. - I have already taken the vehicle to the dealership, but they were unable to identify the cause after performing several checks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633112December 30, 2024
STEERING
The contact owns a 2022 Jeep Gladiator. The contact stated while his wife was driving 80 MPH, the steering wheel seized. The contact stopped the vehicle to regain control, and the steering wheel independently resumed normal functionality. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the vehicle had been in the dealer’s possession for two weeks. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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