Jeep Gladiator Complaints

499 consumer complaints on file.

#11654320April 13, 2025
ELECTRICAL SYSTEM, STEERING
Driving approximately 40 mph, power steering went out almost wrecked dash said service shifter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653226April 7, 2025
ELECTRICAL SYSTEM, STEERING
Check engine light illuminated...Service Shifter displayed, auto start/stop illuminated followed by loss of power steering ans vehicle would not shift automacially into to passing gear/ lower gears. Stopped shut off truck cleared code ..resumed Driving. This happened 4 times in last 3 weeks. Made appt at local dealer to correct issue. We ll see how it goes. This is a known issue with Jeep and tgey have faile to address issue. Very dangerous, not buying snother Jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652661April 3, 2025
STEERING, SUSPENSION, WHEELS
Death wobble, while traveling down any road that has a bump or is not smooth as glass I get the front end wobble, the only way to stop it is to slow down, have had a couple near miss accidents because of this. This jeep is all original, second time in shop was told all original parts are fine no wear no loose parts. They are putting a steering damper on it. Was told by the dealership where it was purchased “it’s a jeep thing”. Because of the wobble had to replace tires because of uneven wear, had tires rebalanced multiple times trying to fix issue, now another fix to see if it works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651720March 31, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ENGINE
The contact owns a 2022 Jeep Gladiator. The contact stated that while the vehicle was occupied and driven at 5 MPH in the residential driveway, smoke started to be emitted from under the hood. The contact opened the hood and discovered fire primarily emitting from the top of the battery. No warning lights illuminated. The contact then used a broom to try to turn off the fire, and the contact then used water to turn off the fire. There were no injuries sustained. The contact did not file a fire report, and a police report was not filed. The fire was extinguished by the contact with water to certain the fire was extinguished. The vehicle had damage due to the fire, however, it was not destroyed. The dealer was informed of the failure, and the contact was informed that the vehicle was no longer under warranty; however, due to costs was taken back to the residence and remained in the contact's possession. The contact took the vehicle to an independent mechanic the vehicle was inspected; however, the vehicle was not diagnosed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact referenced Investigation ID: PE24024 for Subject: Underhood fires. The failure mileage was approximately 4,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11651461March 29, 2025
POWER TRAIN
Brought vehicle in for new tires. Upon inspection it was found that the rear axle seal was leaking. Contacted Jeep customer service and was told vehicle had no recalls. I state that there was a Customer Service Notification for this issue and was told there was not. Was told vehicle was out of warranty and was at was at my expense. Told the service rep that this issue was brought up when it was in warranty and was told by dealership that it wasn't an issue. Customer rep then told me i needed to get a second opinion at that time and that there was nothing that could be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650870March 26, 2025
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? The Fishbone Offroad bed rack (an aftermarket accessory on my Jeep Gladiator) failed structurally, developing cracks at all four outside corners of the beam with rust at the welds. The rack is available for inspection upon request. How was your safety or the safety of others put at risk? The rack’s failure posed a collapse risk while supporting a 200-lb roof-top tent and a 50–60-lb 270° awning. A collapse during driving or camping could have caused the load to fall, potentially leading to a crash, injury, or damage to the vehicle or others on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by a dealer or independent service center, as the rack was removed from use after the failure was discovered to prevent a collapse. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The manufacturer, Fishbone Offroad, was sent photos of the damage but has not physically inspected the rack. They offered to inspect it if I paid for shipping, which I declined. No police, insurance representatives, or others have inspected it. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or messages, as this is an aftermarket accessory. The cracks were hidden under the load of the roof-top tent and only became visible after its removal in early 2025. Rust at the welds was the only prior symptom, noticed a few months earlier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650760March 26, 2025
STEERING
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving on the interstate highway at 70 MPH, the vehicle wobbled abnormally with unknown warning lights illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The contact was also informed that the steering dampener might have been the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649137March 18, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The center brake light went out on my Jeep around 30000 miles. I don’t know when it went out, but it’s an obvious safety concern and common problem with Jeep Gladiator’s. My vehicle is outside warranty of warranty, but a search of a Jeep forum reveals the dealers covered some folks under warranty but not others. My dealer wants $330 to fix what is obviously a defective part of a key safety feature (LED lights are typically rated for 50,000 hours or 6 years of constant illumination).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649133March 18, 2025
VISIBILITY/WIPER
I was driving on a highway and the sun visor suddenly fell down but was still suspended by a wire and therefore obstructed my view. Nearly caused an accident. The arm that supports the sun visor seems to have dislodged from its housing. A quick search revealed this is such a common problem, there are many aftermarket parts sold to fix this problem. My vehicle is outside warranty, but several Jeep forum posts indicate this issue was not covered by Jeep’s warranty. The Jeep dealer is charging $382 to fix what should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648643March 17, 2025
SUSPENSION, POWER TRAIN
[XXX] 2021 Jeep Gladiator had a recall on the rear axle seal leak they told me the parts were on back order and the dealership allowed the recall to time out. When they ordered them I took it in and they said the parts were the wrong parts and needed to reorder them. Jeep will rev up to around 7000 rpms and hesitates to go up steep hills. Power stearing fluid keeps leaking from somewhere. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647116March 8, 2025
STEERING
EL carro se va hacia el lado izquierdo aún teniendo el volante en línea recta , a la velocidad que se maneje hace el mismo problema , llego al punto que de no poderse controlar la dirección me salí de la calle y al frenar pegué con el volante estando embarazada y ahora mi bebé está en el hospital en cuidados intensivos, lo llevamos muchas veces a revisión , le hicieron alineación y los estuvieron revisando incluso el jefe de los mecánicos y los mismos mecánicos manejaban el mueble y ellos decían que si está mal mas nunca lo pudieron arreglar y así me lo entregaron, el vendedor no me lo quiso cambiar y solo mencionó que él no puede hacer nada ante esa situación yo le informe al vendedor y su gerente que si algo llegaba a pasar iba a caer sobre ellos por que yo lo compré nuevo el mueble y desde el primer día el carro estaba mal .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646951March 7, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 24V652000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646020March 3, 2025
STEERING
Violent side-to-side movement of the front end “Death wobble” when driving over a bump at a certain speed. This is my 2nd Jeep, but my 2013 Wrangler also had the same issue. From my experience, this is a consistent issue with Wranglers / Gladiators that should be investigated and / or addressed with free repairs or extended warranties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644809February 25, 2025
STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644243February 22, 2025
STEERING
We were heading out on a vacation trip on a cold(20+ degree day). We had just reached a road that we were merging on to and started accelerating to get up to speed. I went to change lanes, doing about 50mph, to pass a slower moving vehicle. I noticed the power steering quit functioning and had to muscle the steering to keep from going off the road. I continued down the road without power steering. When we slowed down to about 30mph to make the next turn, power steering started to function again. No more occurrances for the rest of the trip. I have not had it checked due to there is nothing failing now. I have read many Jeep forum posts of the same happening to other Jeep Gladiator owners with the electronic Power Steering pumps, and being cold days, while accelerating and no power steering, then regaining when slowing to 30mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644149February 21, 2025
EXTERIOR LIGHTING
Third brake light on tailgate continues to malfunction. It has been replaced once. This seems to be a common issue reported among Gladiator owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644032February 20, 2025
ENGINE, UNKNOWN OR OTHER
Our 2024 Jeep Gladiator caught fire under the hood. It is a total loss and my partner was in the vehicle when this happened. He'd just arrived to his destination and was incredibly close to be driving when this happened. This happened by another parked vehicle. This is still under investigation by our insurance and they've determined a cause. We had JUST had our battery replaced by the dealership as it was shorting out. After the incident we discovered this has happened to others as well. It's incredibly frustrating as this was our very first new car purchase and has put great fear into trusting we're safe. Not to mention the disruption and stress it's caused us because of this daily.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11643754February 19, 2025
SUSPENSION
The contact owns a 2021 Jeep Gladiator. The contact stated that on several occasions while driving approximately 45 MPH, the front end of the vehicle and the steering wheel began shaking violently. There was no warning light illuminated. The contact pulled over to the side of the road to stop the vehicle from shaking. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642966February 16, 2025
FUEL/PROPULSION SYSTEM
We have 2 2022 Jeep vehicles with the EcoDiesel engines in them (a Gladiator and Wrangler) that we purchased in 2022. I am filing a case for each of them on this site. In April 2023 there was a recall of the fuel pump on the 3.0 EcoDiesel and to date the problem has not been rectified for either of my vehicles. We have made notification to the dealership that we want to get this done but they say they do not have the parts in stock to do it. The dealership said they only get 1 fuel pump a month to replace and we are waiting and have been waiting for about a year since we notified the dealership for this safety issue to be rectified. I am filing this complaint as directed by the NHTSA website because I feel this issue has not been handled in a timely fashion and I believe that it is irresponsible of Jeep to not rectify this in a much quicker fashion. Each time we call the dealership we are told they do not know when it will be rectified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642770February 14, 2025
ENGINE
My 2022 Jeep GLADIATOR SPRT STARTED ON FIRE WHILE PARKED IN MY DRIVEWAY,SAID VEHICLE HAD’nt been driven in 4days , the fire and police departments were dispatched to put out said fire . My jeep was a total lost . I have the police report in hand .
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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