Jeep Commander Complaints

3,362 consumer complaints on file.

#10551718November 10, 2013
ENGINE
I WOULD BE DRIVING, AND MY TEMPERATURE GAUGE WOULD SLOWLY CREEP OVER TO HOT, TEMP OVER HEATING..I NOTICED AS I SLOWED DOWN MY CAR WANTED TO STALL, IT WOULD PUTT PUTT PUTT UNTIL I GAVE IT A GO AS IF IT WAS MISFIRING, AND SLOWLY THE TEMPERATURE GAUGE WOULD GO BACK TO NORMAL. HONESTLY NOT THINKING ANYTHING OF IT, I WENT HOME, DROPPED THE GROCERIES OFF AND PROCEEDED BACK TO MY CAR TO PICK MY SON UP FROM SCHOOL. I STARTED MY CAR, IT STALLED, I STARTED IT AGAIN, IT STALLED, EXTREMELY WORRIED I WAS PRAYING THIRD TIME A CHARM..AS I STARTED IT THE THIRD TIME IT STARTED WITH MUCH HESITATION AND DID THE SAME STUTTERING AS IF IT WAS MISFIRING AGAIN. I PROCEEDED TO MY SONS SCHOOL, WATCHING THE TEMPERATURE GAUGE CREEP RIGHT BACK UP TO HOT. WHEN I GOT THERE I CHECKED THE HOOD, NO STEAM, NOTHING SEEMED HOT, AND THE COOLANT LEVEL WAS STILL FULL. WHEN WE WENT TO LEAVE IT REFUSED TO START. LONG STORY SHORT, I HAVE BEEN WITHOUT MY CAR FOR A MONTH NOW, AND AFTER SPENDING 1000'S OF DOLLARS TO FIX THE SITUATION, THE MECHANIC CANT FOR CERTAIN PUT HIS HAND ON IT. EVERYTHING HE DOES, LEADS TO HIM THINKING SOMETHING ELSE, AND LEADS TO THE PROBLEM BECOMING AN ENGINE OVERHAUL. HAS ANYONE ELSE HAD THIS OVER HEATING ISSUE, AND THE MISFIRING OF THE CAR, AS IF IT STALLS WHILE DRIVING? PLEASE, I HAVE CONTACTED CHRYSLER, I AM AT MY WITS END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549164October 30, 2013
ELECTRICAL SYSTEM, POWER TRAIN
2006 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO REPROGRAM FINAL DRIVE CONTROLLER MODULE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE SHIFTED INTO NEUTRAL AT THE BOTTOM OF A HILL AND WOULD NOT MOVE OUT OF NEUTRAL. SHE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP WHO INFORMED HER THERE WAS A PROBLEM WITH THE TRANSFER CASE AND RECOMMENDED REPLACEMENT. THE CONSUMER STATED SHE WAS UNAWARE OF THE FINAL DRIVE CONTROLLER MODULE SOFTWARE ISSUE AT THE TIME. THE RECALL NOTICE WAS ISSUED IN MAY 2013, BUT SHE WASN'T NOTIFIED UNTIL SEPTEMBER. THE CONSUMER SUBMITTED THE DOCUMENTS ALONG WITH THE CONTACT INFORMATION FROM THE REPAIR SHOP, ONLY TO BE TOLD SHE WAS NOT ELIGIBLE FOR REIMBURSEMENT, BECAUSE IT WAS NOT THE SAME ISSUE AS THE RECALL DESCRIBED. SHE ASKED FOR CLARIFICATION ON THE FACTORS CONTRIBUTING TO THAT DETERMINATION AND WAS INFORMED THE REPAIR SHOP COULD NOT VERIFY THE ISSUE CAUSED BY THE DRIVE CONTROLLER MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550018October 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549691October 27, 2013
STRUCTURE:BODY
THE PASSENGER SIDE REAR INTERIOR DOOR HANDLE CASING CRACKED CAUSING THE DOOR BEING UNABLE TO OPEN FROM THE INSIDE. A FEW MONTHS LATER, THE SAME ISSUE CAME ABOUT WITH THE DRIVER'S SIDE FRONT DOOR; HOWEVER I AM ABLE TO OPEN THE DOOR IF I ANGLE IT CORRECTLY AND WITH SEVERAL ATTEMPTS. THIS IS VERY CONCERNING AS, IN MY OPINION, IT IS A SAFETY ISSUE. IF AN EMERGENCY WERE TO HAPPEN, MY CHILDREN OR MYSELF WOULD NOT BE ABLE TO EXIT THE VEHICLE IMMEDIATELY. I HAVE SPOKEN WITH JEEP AND THEY STATED THEY ARE NOT AWARE OF ANY PROBLEM AND WOULD NEED TO REPLACE THE ENTIRE DOOR PANELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549465October 25, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHEN ENTERING THE VEHICLE, THE PASSENGER'S THIRD ROW SEAT BELT WOULD NOT LATCH PROPERLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 113,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549396October 24, 2013
ENGINE, POWER TRAIN
2006 JEEP COMMANDER WITH CHECK ENGINE LIGHT TOOK TO A MECHANIC AND WAS TOLD INPUT SPEED SENSOR WAS TOLD ITS AN INTERNAL TRANSMISSION PART . MY VEHICLE HESITATES WHEN ACCELERATING AND ALSO BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549056October 23, 2013
ELECTRICAL SYSTEM, POWER TRAIN
CAR DASH LIGHTS RADIO AND HEADLIGHTS WENT ON AND OFF 5 TIMES IN A 1 MILE DRIVE. CAR ALSO SHIFTED INTO NEUTRAL ON ITS OWN. CALLED JEEP. THEY SAID THAT EVEN THOUGH THESE THINGS ARE ON THE RECALL LIST MY CAR IS NOT ELIGIBLE DUE TO MY VIN NUMBER. AND IF I WANT THESE THINGS FIXED I WOULD HAVE TO PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549296October 23, 2013
SEAT BELTS
THE SEAT BELTS IN MY 2007 JEEP COMMANDER MALFUNCTION. THE THIRD ROW SEAT BUCKLES HAVE CRACKED MAKING THEM VERY DIFFICULT TO GET THE BELT INTO THE BUCKLE. AT TIMES THE BELTS WILL EVEN UNLATCH ON THEIR OWN. ONE OF THE BUCKLES HAD SHATTERED AND IS NOW COMPLETELY INOPERABLE. THIS IS ALSO HAPPENING TO THE SECOND ROW SEATS AS WELL AS THE PASSENGER SEAT. HAVING THREE CHILDREN WITH CAR SEATS IN THE CAR, THIS IS VERY UNSAFE. ESPECIALLY SINCE THEY CAN DETACH AT ANY TIME. IT ALSO MAKES ME VERY CONCERNED ABOUT THE SECURITY OF THE BELTS IN THE EVENT OF A CRASH. I HAVE FOUND HUNDREDS OF COMPLAINTS ONLINE REGARDING THE 2006-2007 MODEL YEARS HAVING SERIOUS PROBLEMS WITH THE SEAT BELTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548881October 22, 2013
ELECTRICAL SYSTEM, ENGINE
I PULLED IN MY DRIVEWAY, PUT MY CAR IN PARK AND AS I WAS TURNING OFF THE KEY MY CAR MADE HORRIBLE NOISE, AND WHEN I TRIED TO RESTART THE VEHICLE I HAD NO POWER. I WAITED A FEW MINUTES AND TRIED THE KEY AGAIN, AND THE DASH FLICKED OFF AND ON, OFF AND ON AND IT SAID TRANSMISSION OVER TEMPERATURE, CHECK GAUGES, ETC. THIS MORNING I TRIED AGAIN, AND IT SAID SOME CODE AND THEN WENT COMPLETELY DARK TODAY. ABOUT A MONTH AGO I WAS DRIVING APPROXIMATELY 60 MPH AND MY CAR JUST LURCHED SHUT OFF AND RESTARTED ITSELF ON A FREEWAY. I TALKED TO THE TECH - THEY DID NOT KNOW WHAT IT COULD BE. READING THERE ARE SEVERAL COMPLAINTS ABOUT THIS. STILL NOT SURE WHAT IS WRONG WITH MY CAR THIS TIME, I GET IT SERVICED REGULARLY AND OBVIOUSLY NEED TO HAVE IT TOWED TO A DEALER TO GET CHECKED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548669October 21, 2013
ENGINE, POWER TRAIN
2006 JEEP COMMANDER WITH CHECK ENGINE LIGHT TOOK TO DEALER AND WAS TOLD THEY COULDN'T FIX THE USED SCAN TOOL TO LOOK UP CODE P0700 AND THIS TOOK THEM TO P2767 INPUT SPEED SENSOR WAS TOLD ITS AN INTERNAL TRANSMISSION PART AND THEY CANT FIX WAS TOLD THEY CANT DUPLICATE PROBLEM SO THEY CANT FIX AT THIS TIME . MY VEHICLE HESITATES WHEN ACCELERATING AND ALSO BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548840October 21, 2013
SEAT BELTS
WE WERE DRIVING ALONG AND STARTED BREAKING TO PREPARE TO STOP, WHEN MY 9 YEAR OLD SON, WHO WAS SEATED IN THE THIRD ROW PASSENGER SEAT, SAYS "MOM, MY SEAT BELT JUST BROKE." I TURN TO SEE WHAT HE WAS TALKING ABOUT AND HE HANDED ME THE WHOLE BUCKLE, THE PART THAT THE SEAT BELT CLICKS INTO. I WAS HORRIFIED. LUCKILY WE HADN'T BEEN IN AN ACCIDENT OR EVEN STOPPED FAST. I CALL THE MANUFACTURER TO SEE WHAT WE NEEDED TO DO. THEY TOLD ME MY VEHICLE WASN'T UNDER WARRANTY AND THEY WASN'T ANY RECALLS FOR THAT ISSUE. THEY STATED I NEEDED TO TAKE IT TO A DEALER TO SEE IF THERE WAS A DEFECT. SO, I DID AND THEY JUST TOLD ME I NEED TO REPLACE THE PART AND IT WOULD COST OVER $300, WHICH I DON'T HAVE TO SPARE. I ASK WHY I WOULD HAVE TO PAY WHEN IT WAS CLEARLY A DEFECT AND IT'S LAW THAT TO HAVE WORKING SEAT BELTS, HE SAID CHRYSLER WOULD NOT PAY FOR IT. THE METAL PIECE THAT HOLDS IT TO THE CAR OR TO SOME OTHER PIECE WAS SEVERED. I BELIEVE IT IS FROM THE FOLDING SYSTEM. OBVIOUSLY THERE IS A PROBLEM HAS I HAVE SEEN OTHER COMPLAINTS, NONE AS SEVERE AS MINE, AND A RECALL THAT WAS SIMILAR TO MY ISSUE. SOMETHING NEEDS TO BE DONE AND THE MANUFACTURER NEEDS TO BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548190October 17, 2013
SERVICE BRAKES, POWER TRAIN
THIS CAR LOOSES POWER WITHOUT WARNING... GOES INTO NEUTRAL WITHOUT WARNING... SLOWS DOWN WITHOUT WARNING... I HAVE COMPLAINTS DATED BACK TO 2011... FINALLY A RECALL... BUT THE CHRYSLER JEEP REP SAID BC OF THE TYPE OF TRAC SYSTEM I HAVE IT WON'T APPLY TO ME... I'M AFRAID TO DRIVE BUT HAVE NO OTHER CHOICE UNLESS I WALK! MY VEHICLE IS WITHIN THE SAME YR AS THE RECALL AND HAS THE SAME PROBLEMS... IM FILING A LAWSUIT!!! THEY WON'T BE SATISFIED UNTIL SOMEONE IS SERIOUSLY INJURED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548228October 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, A TRAIN CRASHED INTO THE REAR PASSENGER'S SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DRAGGED UNTIL THE TRAIN WAS ABLE TO COME TO A STOP. THE CONTACT SUSTAINED INJURIES TO THE EYE AND HEAD, AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE BUT NONE COULD BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10548248October 17, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE COMING TO A STOP THE VEHICLE, THE PASSENGER'S THIRD ROW SEATBELT LATCH FRACTURED. THE VEHICLE WAS INSPECTED BUT, NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 117,475. UPDATED 11/19/13*LJ UPDATED 11/26/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548330October 17, 2013
EXTERIOR LIGHTING
WHILE DRIVING ALONG A SECONDARY ROAD AT NIGHT, THE HEAD LIGHTS AND DASHBOARD LIGHTS WENT OFF SUDDENLY WITH OUT WARNING FLICKERING ON AND OFF SEVERAL TIMES BEFORE COMING BACK ON.THIS HAS REPEATED IT SELF SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548105October 16, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT VARIOUS SPEEDS, THE VEHICLE WOULD EXHIBIT A WHINING NOISE AND ACTED AS IT WERE ATTEMPTING TO STALL. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC, WHO STATED THAT THE PROBLEM WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 141,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548115October 16, 2013
ENGINE, STEERING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ON TWO SEPARATE OCCURRENCES SO FAR, THE JEEP HAS RANDOMLY STALLED OUT AT HIGHWAY SPEEDS IN TRAFFIC. ACCELERATOR AND STEERING LOOSE FUNCTION. OTHER TIMES IT HAS NEARLY STALLED BUT REGAINED OPERATION. CHECK ENGINE LIGHT COMES ON WITH CODE FOR LARGE VACUUM LEAK? DEALER WAS UNABLE TO FIND ANYTHING WRONG AND IS CURRENTLY EVALUATING AGAIN. VEHICLE STARTS BACK UP FINE AFTER PULLING TO SIDE OF ROAD AND REMOVING AND REINSERTING KEY. SAFETY ISSUE TO STALL AT HIGHWAY SPEEDS AND LOSE POWER STEERING! THIS DOES NOT APPEAR TO BE THE FIRST OCCURRENCE AS THERE ARE MANY OTHER COMPLAINTS AND A RECALL/INVESTIGATION WHICH NOTED IT IN 2007 VEHICLES BUT ONLY ISSUED A PCM RECALL FOR 2006 VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547282October 8, 2013
ENGINE
AS I HAVE NOW READ ONLINE OF HUNDREDS OF COMPLAINTS REGARDING THE SAME PROBLEM... I WAS DRIVING DOWN THE HWY AT 70 MPH, THE ENGINE JUST QUIT ON MY AND EVERYTHING SHUTDOWN. I WAS ABLE TO MOVE THE CAR TO THE SIDE (WITHOUT AND POWER STEERING) AND STOP COMPLETELY, TAKE OUT THE KEY, REINSERT IT AND IT STARTED UP. NO PROBLEMS AFTER THAT UNTIL I WAS DRIVING THE HWY AGAIN IN SEPTEMBER AND IT DID IT AGAIN WITH THE SAME RESULTS. I HAVE NOW TAKEN IT TO THE DEALERSHIP (WOLFCHASE JEEP IN GERMANTOWN, TN) AND THEY ARE REPLACING THE MAP SENSOR AND A COUPLE OF OTHER THINGS - INCLUDING A MANIFOLD GASKET - FOR A TOTAL OF $1000. INTERESTINGLY WHEN I ASKED THE SERVICE REP. IF JEEP HAS A PROBLEM WITH THIS, HE DENIED ANY KNOWLEDGE OF SUCH A PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547137October 7, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
I PURCHASED MY CAR IN JULY, 2012, IT IS NOW OCT, 2013, AND I HAVE HAD NUMEROUS PROBLEMS WITH THE JEEP, FOR STARTERS THE LIGHTS AND DASH BOARD LIGHTS KEEP FLICKERING ON AN OFF BY THEMSELVES, AND NOW JEEP WON'T PICK UP SPEED AT TIMES AND THE ENGINE LIGHT CAME ON, I TOOK IT TO THE DEALER AND THEY STATED THAT IT WAS A SHIFT MODULE PROBLEM THAT WOULD COST 997. WELL I TOOK IT FROM THE SHOP AND A WEEK LATER BROUGHT IT BACK AND THEY THEN STATED THAT THEY WOULD HAVE TO TAKE THE TRANSMISSION APART AND CLEAN IT BECAUSE IT MIGHT BE DEBRIS THAT IS ON IT, WELL LATER THEY CALL ME TO SAY THAT IT WAS THE TRANSMISSION I NEED A NEW ONE AND FOR THAT IT WILL COST ME 2900....THERE WAS A RECALL ON THIS SAME TYPE OF PROBLEM BACK IN 2008, COULD IT BE THAT I PURCHASED THIS VEHICLE AND THEY NEVER HAD THIS PROBLEM FIXED??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547147October 7, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE DASHBOARD GAUGES FAILED SPORADICALLY. AN UNKNOWN WARNING INDICATOR ILLUMINATED FOLLOWED BY ALL OF THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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