Jeep Commander Complaints
3,362 consumer complaints on file.
- #10606213June 26, 2014ENGINE
WE WERE ON A MAIN ROAD COMING UP TO A STOPLIGHT WHEN THE ENGINE SUDDENLY STALLED. HANDS WERE STILL ON STEERING WHEEL. HAD MY SON AND SISTER WITH ME. HAD TO PUT THE CAR IN "PARK" AND RESTART THE ENGINE. DID NOT GET HIT, BUT DANGEROUSLY CLOSE TO BEING HIT FROM BEHIND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605849June 25, 2014ENGINE, STEERING, ELECTRICAL SYSTEM
I WAS SLOWING DOWN TO MAKE A RIGHT HAND TURN AND THE CAR SHUT OFF COULDN'T GET IT STARTED HAD TO HAVE IT TOWED AND HAD TO HAVE IGNITION SWITCH AND ASSY. REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606064June 25, 2014ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, POWER TRAIN
IN CONTINUATION OF MY PREVIOUS COMPLAINT 10563803 SINCE THE N23 RECALL DISABLED THE 4 LOW IN THE TRANSFER CASE OF MY JEEP, JEEP HAS BEEN ATTEMPTING TO REPAIR IT. THE MOST RECENT REPAIR WAS COMPLETED ON 6/19 AND PER THE DEALER JEEP HAD THEM HARD WIRE CIRCUITS T313 AND K594 ON MY VEHICLE. WHILE TRAVELING AT 75 MPH THE WARNING INDICATORS FOR BOTH THE TRACTION CONTROL SYSTEM AND THE ELECTRONIC STABILITY PROGRAM LIT. SHUTTING THE VEHICLE OFF AND RESTARTING DID NOT CLEAR THE ISSUE. I BELIEVE THAT BOTH OF THESE SYSTEM ARE MANDATED BY NHTSA IN 75% OF ALL VEHICLES SOLD IN THIS MODEL YEAR AND IT APPEARS THAT JEEP IS COMPROMISING THESE SYSTEMS IN AN ATTEMPT TO FIX A RELATED PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605658June 24, 2014ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WOULD RESTART IMMEDIATELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 132,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605700June 24, 2014ENGINE
MY VEHICLE STALLED OVER 5 TIMES IN FIRST 10 MINUTES OF OPERATION. ONCE I GOT TO 50-60 MPH THE ENGINE WITH HESITATE AND STALL OUT AT HIGH SPEEDS AND REQUIRE A SHIFT INTO NEUTRAL TO RESTART. THIS HAS BEEN A CONSISTENT ISSUE WITH MY JEEP COMMANDER SINCE THE DAY I PURCHASED IT IN 2012. I HAVE HAD THE VEHICLE IN TO JEEP/CHRYSLER ON 4 DIFFERENT OCCASIONS AND THEY HAVE NEVER FOUND THE ISSUE. I HAD TO LEAVE MY VEHICLE WITH NAPERVILLE CHRYSLER/JEEP/RAM/DODGE ON FRIDAY 6/20 BECAUSE IT WAS NOT DRIVABLE AND DANGEROUS. THEY DETERMINED THAT IT WAS THE CAMSHAFT POSITION SENSOR. I HAVE READ THAT 100'S IF NOT 1000'S OF JEEP OWNERS HAVE HAD SIMILAR ISSUES AND TO DATE NO RECALL OR FIX. SHAME ON CHRYSLER, SOMEBODY WILL BE INJURED BECAUSE THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605366June 23, 2014POWER TRAIN, ELECTRICAL SYSTEM
THIS IS THE SECOND TIME MY VEHICLE HAS DONE THIS. THE VEHICLE IS WORKING PROPERLY AND THEN ALL OF A SUDDEN IT WILL NOT START AND I GET MULTIPLE GAUGE NOTIFICATIONS POPULATE INCLUDING CHECK GAUGES, TRANSMISSION OVER TEMP. THIS TIME IT WILL NOT START AT ALL, I HAVE TRIED TO START IT EVERY DAY MULTIPLE TIMES AND IT WILL NOT START. THE SAME MESSAGES ARE STILL POPULATING, THE BATTERY IS GOOD, I HAVE A BRAND NEW STARTER, THERE IS FUEL. THE VEHICLE POWERS UP, I CAN OPERATE EVERYTHING BUT THE VEHICLE WON'T EVEN TRY TO TURNOVER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10605091June 22, 2014FUEL/PROPULSION SYSTEM, AIR BAGS
MULTIPLE OCCURRENCES OF THE IGNITION BEING TURNED OFF WHILE DRIVING. I HAVE LEARNED NOT TO HANG ANYTHING FROM THE KEY WHILE DRIVING BECAUSE IT IS TOO EASY FOR A KNEE TO BUMP THE KEY AND TURN OFF THE CAR. IT HAS HAPPENED TO ME FOUR TIMES AT FREEWAY SPEEDS. IT SHOULD BE FIXED BEFORE SOMEONE GETS HURT OR WORSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604904June 21, 2014ELECTRICAL SYSTEM
THERE IS A SERIOUS ELECTRICAL PROBLEM WITH THE SUV WHICH STARTED WITHIN . THE DEALERS LOOKED AT IT, I PAID FOR COMPUTER DIAGNOSTICS AND STILL NOTHING. BESIDES ALL THE LIGHTS FLASHING ON AND OFF, THE SPEEDOMETER FLUCTUATING, ACTUALLY ALL THE INSTRUMENTS GOING ON AND OFF WHILE I AM DRIVING; ALSO, THE TEMPERATURE CONTROL PANEL DOES NOT LIGHT UP WHEN THE HEADLIGHTS ARE ON. I HAVE NEVER HAD AN AUTOMOBILE WITH ALL THESE ELECTRICAL PROBLEMS THAT NO ONE CAN FIX. PLEASE RECALL THIS VEHICLE BEFORE SOMEONE DIES. I TRY NOT TO DRIVE LONG DISTANCES ALONE BECAUSE OF THIS PROBLEM. ALL THIS AND MORE HAS BEEN GOING ON WITH THE VEHICLE SINCE I BOUGHT IT IN 2010. I'VE BEEN GIVEN THE SAME ANSWER FROM MANY DEALERSHIPS AND AUTO ZONES WITH THEIR COMPUTER DIAGNOSTIC READINGS. NOTHINGS WRONG WITH YOUR VEHICLE. I'M TIRED AND WANT OUT OF THIS THING. BREAKS WORK AND DON'T WORK TOO. TO ME ITS A LEMON I GOT STUCK WITH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604972June 21, 2014ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
NORMAL START UP AND DRIVING. ALL DASH LIGHTS, HEAD LIGHTS, WARNING LIGHTS BEGAN BLINKING ON AND OFF VERY QUICKLY FOR A FEW MINUTES UNTIL JIGGLING THE IGNITION KEY A FEW TIMES GOT ALL LIGHTS TO STAY ON AND WARNING LIGHTS TO STAY OFF. CAR CONTINUED TO RUN AT THE 35 MILES PER HOUR. GAUGES WERE GOING FROM 0 TO NORMAL READINGS DURING THIS SAME TIME PERIOD. THIS HAS HAPPENED SEVERAL TIMES SINCE THIS FIRST INCIDENT. DID NOT NOTICE QUICKLY ENOUGH IF THE AIR BAG LIGHTS WERE GOING ON AND OFF ALSO BUT SUSPECT THAT THEY WERE. ALL WERE IN AND OUT OF ALARM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604990June 21, 2014SERVICE BRAKES, STEERING, POWER TRAIN
DRIVING NORTH FROM DETROIT WITH MY UNCLE,PASSING A SEMI ON I 75 AT ABOUT 70-75. THE ENGINE JUST QUIT,LIKESOME TURNED THE KEY OFF. GOT TO THE SIDE OF THE ROAD,PUT VEC. IN PARK STARTED BACK UP DROVE HOME. TOOK JEEP TO AL SERRA,S THE 29 TH GOT IT BACK 6/2/14 FOUND NO REASON WHY IT SHUT DOWN. JUNE 15 TH WHEN DRIVING ON BRISTOL ROAD AT 45 MPH IT QUIT AGAIN,TOOK IT BACK TO AL SERRA,S 2DAYS LATER GOT IT BACK,STILL COULDN'T FIND CAUSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604772June 20, 2014STRUCTURE
THIS IS NOT A SAFETY ISSUE. THIS IS A COMPLAINT CONCERNING A VERY WELL KNOWN ISSUE (ONE FOR WHICH I HAVE READ MANY OTHER SIMILAR COMPLAINTS) IN WHICH THE CARPET AND FLOOR MAT FOR THE DRIVERS COMPARTMENT OF MY JEEP COMMANDER ARE SATURATED AFTER A HARD RAIN AND I AM NOT GETTING ANY SOUND COMING OUT OF MY STEREO (LIKELY DUE TO A SHORT FROM THE WATER). THIS APPEARS TO BE DUE TO A PROBLEM WITH A CLOGGED DRAINAGE TUBE COMING FROM MY SUNROOF. I HAVE HAD NUMEROUS OTHER CARS WITH SUNROOFS AND HAVE NEVER EXPERIENCED A SIMILAR PROBLEM. THIS WOULD APPEAR TO BE A MANUFACTURING DEFECT ISSUE WHICH SHOULD BE ADDRESSED WITH A FULL RECALL FROM THE MANUFACTURER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604881June 20, 2014POWER TRAIN
WHEN I PURCHASED THE VEHICLE THE CAR I HAD PROBLEMS WITH THE CAR IT WOULD SLOW ALL THE WAY DOWN ON THE FREEWAY.THEY WOULD ALWAYS TELL ME IT WAS NOTHING. THE LAST TIME I TOOK IT TO THEM THEY SAID IT WAS THE GEAR, ONLY BECAUSE I PURCHASED A WARRANTY. WHEN I GO UP A HILL OR TURN MY CAR STILL SLOWS DOWN. I'VE BEEN PAYING FOR A CAR THAT HAS NEVER OPERATED CORRECTLY AND I CAN NOT AFFORD TO JUST GET ANOTHER ONE IT CHEAPER TO JUST PAY THE NOTE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604559June 19, 2014ELECTRICAL SYSTEM
I HIT THE KEY WITH MY KNEE AND THE CAR TURNED OFF. I WAS ON ROUTE 50 IN MARYLAND. LUCKILY I WAS GOING FAST ENOUGH, APPROXIMATELY 60 MPH, TO PULL THE CAR OFF THE HIGHWAY TO A SAFE SPOT. AT FIRST I THOUGHT THERE WAS AN ISSUE WITH THE CAR. I WAS ABLE TO SEE THAT THE KEY, IN THE IGNITION HAD BEEN PUSHED TO THE OFF POSITION. I WAS ABLE TO RESTART THE CAR WITHOUT ISSUE. I JUST LEARNED OF THE CONCERN AND I THOUGH IT IMPORTANT TO REPORT THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10599073June 18, 2014STRUCTURE:BODY:DOOR
ALL FOUR DOOR HANDLES HAVE FALLEN APART, FIRST BY THE DOOR PANEL CRACKING AND GIVING WAY, THEN THE HANDLE ASSEMBLIES FELL TO PIECES OVER TIME. MY DAUGHTER RECENTLY CUT HER HAND TRYING TO OPEN THE DOOR FROM THE INSIDE, AND THE ONLY WAY TO EXIT THE VEHICLE IS TO ROLL THE WINDOWS DOWN AND OPEN THE DOOR FROM THE OUTSIDE HANDLES. IN MY PARTICULAR CASE, THE 2 REAR WINDOW MOTORS HAVE FAILED, SO THE REAR PASSENGERS ARE TRAPPED UNTIL SOMEONE UP FRONT LETS THEM OUT. THIS IS A SERIOUS SAFETY ISSUE FOR ALL PASSENGERS IN THE EVENT OF AN EMERGENCY REQUIRING A QUICK EXIT FROM THE VEHICLE. THE ENTIRE DOOR PANEL IS REQUIRED TO BE REPLACED IN ORDER TO FIX THIS ISSUE, QUOTES ARE ABOUT $600 PER PANEL. THIS SHOULD BE AN EXPENSE BORNE BY THE MANUFACTURER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10599135June 18, 2014ENGINE
THE VEHICLE STALLS OUT WHEN I STOP IT. I HAVE TO THEN PUT IT IN PARK AND TURN THE KEY OFF AND ATTEMPT TO RESTART IT; USUALLY SEVERAL TIMES BEFORE IT WILL TURN BACK ON. THANKFULLY IT HASN'T HAPPENED WHILE DRIVING... YET. SINCE THE FIRST OCCURRENCE IN SEPTEMBER OF 2012, THE PROBLEM HAS BECOME MORE FREQUENT. IT NOW HAS 110000 MILES ON IT AND I HAVE ALSO DONE ALL OF THE SCHEDULED MAINTENANCE AND MORE AND NOTHING SEEMS TO HELP THE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604330June 18, 2014ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL FORWARD OUT OF A PARKING LOT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 89,000. UPDATED 8/27/14*CN THE CONSUMER STATED THE VEHICLE THE KEY WOULD SWITCH TO THE ACCESSORY POSITION. UPDATED 09/11/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10598541June 16, 2014ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS AND BEFORE COMING TO A STOP THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10598576June 16, 2014STRUCTURE:BODY
I HAVE RANDOMLY CHOSEN AN INCIDENT DATE AS I AM NOT SURE OF THE EXACT DATE THE DOOR HANDLES CAVED IN. WHEN THE FIRST HANDLE CAVED IN I THOUGHT MY DAUGHTER PUSHED TO HARD TO OPEN THE DOOR AND THAT IT COULD BE REPAIRED BY SIMPLY REPLACING THE HANDLE. AS THE MONTHS AND YEARS HAVE GONE ALL FOUR DOOR HANDLES HAVE CAVED IN. AND I HAVE BEEN INFORMED THAT THE ENTIRE PANEL MUST BE REPLACED FOR EACH TO REPAIR. I AM APPALLED AND SHOCKED THAT JEEP HAS NOT RECALLED THESE DOORS. THIS IS CERTAINLY A SAFETY HAZARD. IT IS SO EXPENSIVE TO REPAIR AS WELL. I AM ALWAYS CONCERNED FOR ANY PASSENGER AS THOSE IN THE REAR ARE TOTALLY UNABLE TO OPEN THE DOORS FROM THE INSIDE. AND THE DRIVER'S DOOR IS JUST ABOUT IN THAT STATE. I WILL SAY ANY DAY NOW. BUT I AM MORESO AFRAID NOW THAT I HAVE A GRANDSON WHOSE SEAT IS LOCATED IN THE BACK. WHAT IF SOMETHING HAPPENS AND THE PERSON SITTING IN THE BACK WITH HIM CAN'T HIM OR THEMSELVES OUT. PLEASE ADVISE AS TO WHAT OR HOW JEEP CAN BE FORCED TO PROTECT US! IT IS MY UNDERSTANDING THROUGH INTERNET RESEARCH THAT JEEP RESTRUCTURED THE DOOR DESIGN 2008 AND BEYOND TO ALLEVIATE THIS SAFETY HAZARD. PLEASE ADVISE AS I AM SO FEARFUL OF SOME CATASTROPHIC EVENT TAKING PLACE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10597554June 11, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 45 MPH, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED IN THE VEHICLE. THE CONTACT HEARD A CHIME AND THE VEHICLE STALLED. THE CONTACT TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION, BUT THE FAILURE RECURRED THIRTY MINUTES LATER. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT WAS INFORMED THAT THE BTC CODES NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10597648June 11, 2014ELECTRICAL SYSTEM, ENGINE
LAST SUMMER SEVERAL MONTHS AFTER PURCHASING THE NICELY MAINTAINED VEHICLE FROM A REPUTABLE DEALERSHIP I WAS DRIVING ALONG SUBDIVISION STREET AND THAT VEHICLE TURNED OFF. I PUT IT IN NEUTRAL AND I WAS ABLE TO START IT AND GET GAS I THOUGHT IT WAS ODD.-----MAYBE I DID SOMETHING. THE SECOND TIME MY SON WAS DRIVING ON A FIVE LANE BUSY COMMERCIAL STREET AND IT TURNED OFF. AGAIN. I WAS ABLE TO EASILY COACH HIM THROUGH IT AND IT STARTED UP. THIS TIME WE TOLD MY HUSBAND WHO WORKS IN AUTOMOTIVE ENGINEERING. HE TALKED TO SOME PEOPLE AND CAME UP WITH THE IDEA THAT IT WAS THE EXTRA KEYS THAT WERE ON THE IGNITION KEY RING. SEEMED LOGICAL SOMETIMES I DO HAVE A BUNCH OF EXTRA KEYS ON MY RING ----BUT I REMEMBER THINKING THAT I DIDN'T HAVE THE EXTRA KEYS ON THAT OCCASION. IT DIDN'T HAPPEN AGAIN------UNTIL YESTERDAY. DAUGHTER DRIVING----IN A PARKING LOT----THOUGHT SHE RAN OUT OF GAS. NO EXTRA KEYS----NO WARNING LIGHTS-----NOTHING ------JUST STOPS RUNNING. HUSBAND LAST TO DRIVE CAR THE DAY BEFORE----NO WARNING LIGHTS, NO INDICATION OF ANY PROBLEM. DAUGHTER GETS IN CAR CHECKS DASHBOARD INDICATORS FOR GAS ---DETERMINES SHE HAS ENOUGH TO GET HER TO WORK AND DRIVES IN A REMOTE PARKING SPACE. WHILE LEAVING THE LONG LOT HER CAR DIES AT THE EXIT OF THE COUNTY WATER PARK. THE PARK IS CLOSED EVERYONE LEAVES AND SHE IS THERE ALONE THINKING SHE IS OUT OF GAS. HUSBAND COMES PUTS FIVE GALLONS IN STARTS UP WITH NO PROBLEM--DRIVES TO GAS STATION AND THE CAR WILL ONLY TAKE $10. IT WAS NOT OUT OF GAS-------THE ENGINE STOPPED-------FOR NO REASON WHILE DRIVING FOR AT LEAST THE THIRD TIME. I AM SAYING FOR AT LEAST THE THIRD TIME BECAUSE IT MAY HAVE HAPPENED MORE THAN ONCE TO ME-----I ABSOLUTELY REMEMBER THE FIRST TIME, AND THEN WITH MY SON, BUT IT COULD HAVE ONCE OR TWICE AGAIN IN 2013. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0