Jeep Commander Complaints

3,362 consumer complaints on file.

#10617867July 31, 2014
ELECTRICAL SYSTEM
SINCE OWNER MY JEEP COMMANDER, IT HAS BEEN IN FOR REPAIR FOR ELECTRICAL AND LEAKING PROBLEMS. IT HAS BEEN IN FOR REPAIR FOR THE HEAT/AC CONTROLS AT LEAST 3 TIMES AND NOW FOR THE 2ND TIME BECAUSE OF THE LEAKING SUNROOF, THE POWER WINDOWS DON'T WORK ANYMORE. IT HAS BEEN IN A FEW TIMES BECAUSE WHILE DRIVING THE WINDOWS GO UP AND DOWN, THE ALARM GOES OFF AND THE BELL CHIMES TELLING ME THE REAR HATCH IS OPEN ALL AT THE SAME TIME LIKE THE CAR IS POSSESSED. I'M SURE THERE IS MORE BUT CANT RECALL ALL OF THEM AT THIS TIME. IT IS BECOMING A BIG PROBLEM. I THINK JEEP COMMANDERS SHOULD BE RECALLED SINCE SO MANY ARE HAVING THE SAME ISSUES!!! IT IS A LIITLE SCARY NOT BEING ABLE TO OPEN THE WINDOWS. WHAT IF SOMETHING HAPPENS AND YOU NEED TO GET OUT? I WILL NOW HAVE TO SPEND ANOTHER FEW HUNDRED FOR REPAIRS. JUST NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617970July 31, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE
WAS DRIVING DOWN ROAD AND LOST POWER, CAR STALLED. THIS HAS HAPPENED A TOTAL OF 3 TIMES WITH YESTERDAY BEING THE 3RD EVENT AND I WAS TRAVELING ABOUT 55 MPH WITH THE LAST INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617192July 29, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY 2006 JEEP COMMANDER DOOR HANDLES ARE BREAKING ONE AT A TIME AND MAKES THE DOORS INOPERATIVE SO IN AN ACCIDENT, YOU CANNOT EXIT THE VEHICLE. CHRYSLER REFUSES TO RECALL THE VEHICLES OVER THIS ISSUE AND WILL PROBABLY WAIT UNTIL A FATALITY OCCURS.WHY DOES THE CONSUMER HAVE TO PAY TWICE AND NOT ONLY THAT,BUT OPERATE AN UNSAFE VEHICLE.THERE ARE SO MANY PEOPLE OUT THERE WITH THE SAME DANGEROUS PROBLEM,THAT CHRYSLER SHOULD BE MADE TO RECALL AND REPAIR THESE VEHICLES AND NOT PUT THE COST ON THE CONSUMER WHO PURCHASED THESE VEHICLES IN GOOD FAITH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616733July 28, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FLICKERED AND THERE WAS AN INTERMITTENT ELECTRICAL SHORT WITH THE LIGHTING ON THE DASHBOARD AND THE HEADLIGHTS. THE CONTACT STATED THAT AT TIMES IT WAS DIFFICULT TO CHANGE GEARS FROM THE GEAR BOX. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE DIALOG IDLE AIR CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V434000 (SERVICE BRAKES, HYDRAULIC) AND 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616985July 28, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616485July 26, 2014
ENGINE, ELECTRICAL SYSTEM
IGNITION WAS VERY LOOSE AND WOULD EVEN START WITH JUST TOUCHING THE KEY WITHOUT TURNING IT. WOULD ALSO TURN OFF WITH JUST A TOUCH OF THE KEY. IT SOON GOT TO THE POINT WHERE IT WAS NOT MAKING CONNECTION AND WOULD NOT START FROM TIME TO TIME. WHICH STRANDED ME AND MY FAMILY SEVERAL TIMES FAR FROM HOME. AFTER CHANGING MANY THINGS ON THE JEEP I DECIDED TO TAKE IT ON A FAMILY VACATION WHERE IT WOULD NOT START AND WE HAD TO HAVE IT TOWED BACK HOME TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE IGNITION MODULE WHICH THEY REPLACED FOR $600. THE JEEP IS RUNNING GREAT NOW. AND I AM NOT AFRAID TO DRIVE IT ANYMORE. IT SAT IN THE GARAGE HERE AT HOME FOR MONTHS AND I THOUGHT ABOUT TRADING IT IN BUT I DID NOT WANT SOMEONE ELSE TO GET STUCK OR HURT FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616546July 26, 2014
ELECTRICAL SYSTEM
THANK YOU AGAIN FOR YOUR EMAIL. SHOULD YOU REQUIRE ADDITIONAL ASSISTANCE, OR HAVE ANY NEW INFORMATION TO PROVIDE, PLEASE REPLY TO THIS EMAIL MESSAGE OR CALL 1-877-I-AM-JEEP (1-877-426-5337). [XXX] ORIGINAL MESSAGE FOLLOWS: ------------------------ THE REPLACEMENT PART I PAID FOR FAILED . AT THE SAME TIME MY JEEP WAS IN FOR REPAIR THERE WAS ANOTHER WITH THE SAME PROBLEM , I THINK THERE IS A PROBLEM WITH THE PART AN THERE SHOULD BE A RECALL ON SAT, JUNE 14, 2014 AT 4:55 AM, CUSTOMERASSIST <[email protected]> WROTE: DEAR [XXX], THANK YOU FOR CONTACTING THE JEEP CUSTOMER ASSISTANCE CENTER. WE ARE VERY SORRY TO LEARN OF THE PROBLEM YOU HAVE ENCOUNTERED AND CAN CERTAINLY UNDERSTAND YOUR FRUSTRATION. WE HAVE DOCUMENTED YOUR CONCERN. THANK YOU AGAIN FOR YOUR EMAIL. SHOULD YOU REQUIRE ADDITIONAL ASSISTANCE, OR HAVE ANY NEW INFORMATION TO PROVIDE, PLEASE REPLY TO THIS EMAIL MESSAGE OR CALL 1-877-I-AM-JEEP (1-877-426-5337). [XXX] SERVICE - JEEP BRAND SITE BRIEF DESCRIPTION: WIN MODULE FAILED COMMENTS: IF THIS WOULD HAVE FAILED ON THE HIGHWAY INSTEAD MY LANE I COULD HAVE HAD A BAD ACCIDENT IN THE LITE OF GM'S PROBLEMS THIS SHOULD BE LOOKED INTO . I THINK IT SHOULD NOT HAVE FAILED. AND I SHOULD BE REIMBURSED INVOICE NO [XXX]THE TOTAL WAS $658.65 THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616324July 25, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
BRAKING TO APPROACH A RED LIGHT AT AN INTERSECTION THE BRAKES FELT MUSHY FOLLOWED BY COMPLETE LOSS OF POWER. I WAS STOPPED IN THE INSIDE LANE OF A 4-LANE HWY AT AN INTERSECTION WITHOUT POWER!. AFTER A MOMENT OF PANIC....THANK HEAVENS NO ONCOMING TRAFFIC BEHIND ME....I PUT THE CAR INTO PARK AND RESTARTED THE ENGINE. I TRAVELED TWO BLOCKS TO WHERE I COULD SAFELY EXIT THE HWY AND PARK. AFTER A FEW MINUTES WHILE I CALMED DOWN I PROCEEDED TO DRIVE THE VEHICLE TO MY HOME. SINCE THAT TIME I HAVE TRIED TO GET THE VEHICLE IN FOR A CHECK BUT CANNOT GET AN APPOINTMENT UNTIL AUGUST. IT HAS BEEN A FEW DAYS AND I HAVE NO CHOICE BUT TO USE THE VEHICLE. I HAVE NOTED SOME MISSING AND HESITATING FROM TIME TO TIME BUT NOT COMPLETE FAILURE. HOWEVER, I WOULD NOT TAKE THIS VEHICLE ON AN OPEN HWY AS IT IS PERFORMING RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616409July 25, 2014
ELECTRICAL SYSTEM, POWER TRAIN
I PURCHASED THIS VEHICLE 2/15/14 THREE WEEKS LATER WHILE DRIVING ON HIGHWAY THE GAUGES JUST CAME ON AND KEPT FLASHING IT CONTINUED FOR THE DURATION OF MY DRIVE. ONCE I GOT TO WORK AND PUT IT IN PARK AND TURN IT OFF AND RESTARTED IT NOTHING HAPPENED. SO 8.5 TO 9 HRS LATER BACK ON THE HIGHWAY IT DOES IT AGAIN THIS TIME JUST FLASHED 3 TIMES. IT WAS TAKING TO A SHOP PER FINANCE COMPANY TO WHICH THE MECHANIC KEPT FOR ALMOST 2 WEEKS. THE MECHANIC STATED HE COULD NOT FIND ANYTHING WRONG WITH IT. HE NEEDED TO SEE IT HAPPEN. SO I TOOK IT BACK HOME THE FIRST WEEK NOTHING HAPPENED. SECOND WEEK NOTHING THAT THIRD WEEK IT HAPPENED AGAIN THIS TIME WHILE ON HIGHWAY ON THE WAY TO WORK MY SPEED DROPPED FROM 60 TO 5 IN LESS THAN A SECOND. I PULLED OVER AND SAT FOR 2 TO 3 MINUTES AN PROCEEDED ON WITH MY CELL PHONE READY TO SNAP A PICTURE IF IT HAPPENED AGAIN AND LOW AND BE HOLD IT DOES IT AGAIN AND THIS TIME IT WAS CONTINUES UNTIL I TURNED OFF THE VEHICLE ONCE AGAIN IT WAS TAKEN TO THE SHOP WITH THE PROOF HE NEEDED AND AGAIN HE STATED HE COULD NOT FIND ANYTHING WRONG SO HE TOOK IT TO JEEP CHRYSLER AND HAD THEM RESET EVERYTHING AND GAVE IT BACK TO ME. FOR THE NEXT MONTH NOTHING HAPPENED. BUT THE FOLLOWING MONTH ONCE AGAIN THE PROBLEM STARTS AGAIN. BUT THIS TIME IT COMPLETELY KNOCKED OUT MY RADIO. THE FINANCE COMPANY WANT HELP AND I DON'T KNOW WHAT TO DO. TODAY IS THE 25TH OF JULY BUT TWO OR THREE DAYS AGO THERE WAS A RECALL ON 2006-2007 JEEP COMMANDERS FOR FAULTY IGNITION SWITCHES. I REALLY DO NOT FEEL SAFE FOR ME OR MY KIDS IN THIS VEHICLE BUT NOONE SEEMS TO CARE. NOT SURE WHAT TO DO ABOUT THIS PROBLEM BUT I TRULY HOPE YOU DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616065July 24, 2014
ELECTRICAL SYSTEM
COMMANDER WOULD NOT RESTART AFTER DRIVING AND STOPPING FOR 20 MINUTES. GOT IT RESTARTED NEXT MORNING THEN WOULDN'T RESTART UNTIL JIGGLED THE GEARSHIFTER IN NEUTRAL. BROUGHT TO DEALER WHO REPLACED FRONT CONTROL MODULE ($ 900). GOT CAR AND WORKED FOR A COUPLE DAYS THEN IT HAPPENED AGAIN. BROUGHT BACK TO DEALER WHO REPLACED THE IGNITION. SAME PROBLEM HAPPENED YESTERDAY BUT TODAY AFTER SITTING FOR 5 HOURS WOULD NOT RESTART. SEEMS LIKE A COMMON ISSUE THAT NEEDS TO BE ADDRESSED BY MANUFACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615565July 23, 2014
ELECTRICAL SYSTEM, ENGINE
IGNITION SWITCH DEFECTIVE. IT MOVED FROM RUN TO ACC WHILE MAKING A RIGHT TURN ONTO A ONRAMP GOING ABOUT 30 MPH. IT TURNED OFF THE VEHICLE JUST LIKE THE DEFECTIVE GM SWITCH DID. IT WAS ATTACHED TO OTHER KEYS AND MAY HAVE BEEN BUMPED BY KNEE DURING TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615548July 23, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 65 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615586July 23, 2014
ENGINE, ELECTRICAL SYSTEM, STEERING
DRIVING AT SPEED ON A PARKWAY, THE CAR ENGINE STALLED OUT. LOST ALL ELECTRICAL (RADIO, SPEEDOMETER, TACH, ETC.) AND WAS ABLE TO PULL OFF TO SIDE OF THE ROAD. BRAKES AND STEERING WORKED, BUT NOT PS. CAR STARTED BACK UP WITH TURN OF IGNITION. THIS IS THE SECOND INSTANCE OF THIS HAPPENING, FIRST ONE WAS ABOUT 2 YEARS AGO BUT DON'T HAVE INFO. I HAPPENED TO PAY CLOSER ATTENTION THIS TIME GIVEN RECENT HISTORY OF IGNITION RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615610July 23, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2006 JEEP COMMANDER. THE CONTACT AND THE DRIVER BECAME INVOLVED IN A CRASH WHILE TRAVELING AT UNKNOWN SPEEDS. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS FATALLY INJURED. THE CONTACT SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 175,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10615673July 23, 2014
ELECTRICAL SYSTEM, SEAT BELTS, STRUCTURE
THE ROOF LEAKS AND WATER FALLS ON THE DRIVER WHILE DRIVING. THE WATER ACCUMULATES AND YOU CAN HEAR WATER SHIFT FROM SIDE TO SIDE WHILE DRIVING ABOVE YOUR HEAD. SEAT BELT DOES NOT WORK. DASHBOARD FLASHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615671July 23, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR TURNED ITSELF OFF,IGNITION SWITCH PROBLEM, MAYBE SOFTWARE.HAS STALLED ON MANY OCCASIONS. HAS HAD SOFTWARE CHECKED BY DEALER AND THERE IS NO OTHER FIX, THEY SAY. IS THIS PART OF THE IGNITION SWITCH RECALL PROBLEM WITH IGNITION SWITCH? THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615669July 23, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
ELECTRICAL ISSUE THAT IS CAUSING ALL DASHBOARD LIGHTS TO FLICKER ON AND OFF, HEAT/AIR GOES ON AND OFF, AUDIO CENTER GOES ON AND OFF ALL ELECTRICAL FUNCTIONS GO NO AND OFF. DEALERSHIP BLAMED MY REMOTE STARTER(WHICH THEY. *TR INSTALLED) BUT TURNED OUT IT WASN'T AND THEY HAVE NO IDEA WHAT IT IS. SAY THEY CAN'T DETERMINE WHAT IT IS UNLESS IT IS HAPPENING WHEN I BRING IT IN. THE INTERIOR DOOR OPENING CASING CRUMBLES. ALREADY HAD DRIVERS DOOR FIXED BECAUSE I COULDN'T OPEN DOOR FROM INSIDE AND WAS TOLD ALL DOORS WOULD EVENTUALLY HAVE TO BE DONE. DOORS FREEZE DUE TO POOR DRAINAGE. WATER COLLECTS INSIDE DOOR FRAME AND RUNNING BOARD, FREEZING ALL DOORS. IF NOT FOR THE REMOTE STARTER, WOULDN'T BE ABLE TO GET IN THE CAR AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615840July 23, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, VEHICLE SPEED CONTROL
WAS DRIVING THE VEHICLE FIRST NOTICED THE ELECTRIC MIRRORS TURNED UPWARD AND UNABLE TO CORRECT. THEN THE LEFT WINDOW WENT DOWN AND MOVES UP OR DOWN AT RANDOM. THE ELECTRIC DOOR LOCKS BECAME INOPERATIVE FROM DRIVER SIDE. THE WARNING GAUGES STARTED TO GO OFF AND ON AND DISPLAY STARTED TO FLASH DIFFERENT PROBLEMS WITH THE VEHICLE. WHILE DRIVING THE NEXT DAY THE CRUISE CONTROL WENT OFF AND EVERYTHING STARTED FLASHING THIS HAS HAPPENED SEVERAL TIMES AND HAVE PUT THE VEHICLE IN THE SHOP. I HAVE A VIDEO THAT I TOOK WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615289July 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE IGNITION WAS INDEPENDENTLY TURNED TO THE OFF POSITION. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS RELATED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615430July 22, 2014
POWER TRAIN
MY JEEP HAD AN N23 RECALL PERFORMED AT PARK JEEP IN BURNSVILLE, MN. AFTER THE RECALL WAS PERFORMED, THE FOUR WHEEL DRIVE SYSTEM LOW RANGE BECAME INOPERABLE. A MESSAGE APPEARS ON THE DASH: 'SERVICE FOUR WHEEL DRIVE'. I NOTIFIED THE DEALER ABOUT HIS ISSUE. THEY PERFORMED SOME REPROGRAMMING THAT THEY SAID WOULD FIX THE ISSUE. THIS REPROGRAMMING DID NOT WORK, AS THE ISSUE HAS RETURNED, AND MY FOUR WHEEL DRIVE SYSTEM IS NOT OPERATING AS EXPECTED. I NOTIFIED JEEP CUSTOMER SERVICE, AND THEY HAVE NO SOLUTION FOR THIS PROBLEM. THE DEALER HAS NO SOLUTION FOR THIS PROBLEM. ABOUT 500,000 GRAND CHEROKEES AND COMMANDERS THAT HAVE THIS FOUR WHEEL DRIVE SYSTEM ARE AFFECTED. NO ONE CAN GUARANTEE THAT IT WILL NOT AFFECT NORMAL OPERATION OF THE VEHICLE. AND NO ONE KNOWS WHAT THE SYSTEM CAN DO IN TRAFFIC ON IT'S OWN WITHOUT WARNING TO THE DRIVER OF THE VEHICLE. THE N23 RECALL PERFORMED BY MY JEEP DEALER HAS CREATED THIS PROBLEM, AND IT NEEDS TO BE ADDRESSED BY THE MANUFACTURER NOW. CHRYSLER/JEEP NEEDS TO PROVIDE A PROPER REPAIR SO THAT THE OWNERS OF THESE VEHICLES CAN COUNT ON THEIR JEEPS TO PERFORM AS THEY WERE REPRESENTED TO PERFORM WHEN PURCHASED, AND WITH THE KNOWLEDGE THAT THE VEHICLE WILL PERFORM IN A SAFE MANNER WITH NO UNEXPECTED LIMITATIONS OR ACTIONS AS THEY ARE DRIVEN ON THE PUBLIC ROADS. SEARCH ON THE INTERNET WILL SHOW SCORES OF LINKS TO THIS N23 RECALL CREATED PROBLEM, AND CHRYSLER/JEEP'S LACK OF ACTION ON THIS ISSUE. THIS NEEDS ACTION NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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