Jeep Commander Complaints

3,362 consumer complaints on file.

#10169332September 26, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. IT RESTARTED IMMEDIATELY AND WAS DRIVEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE PROBLEM COULD NOT BE DUPLICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169268September 25, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE STALLED ON THREE DIFFERENT OCCASIONS. AFTER THE FIRST TWO, THE SERVICE DEALER REPLACED THE FRONT CONTROL MODULE. AFTER THE THIRD INCIDENT THE MANUFACTURER WAS CONTACTED WHO OFFERED TO SEND A TECHNICIAN TO ANALYZE THE PROBLEM. UPDATED 10/17/2006 - THE FIRST TIME THE VEHICLE STALLED THE VEHICLE WAS IN DRIVE AND THE CONSUMER'S FOOT WAS ON THE BRAKE. THE SECOND TIME THE VEHICLE STALLED WHILE BEING DRIVE 50 MPH. THE THIRD TIME THE VEHICLE STALLED WHILE REVERSING OUT OF A PARING SPACE AND THIS WAS AFTER THE FRONT CONTROL MODULE HAD BEEN REPLACED. THE FOURTH TIME THE VEHICLE STALLED WHILE DRIVING 30 MPH. THE VEHICLE WAS TAKEN TO HE DEALER *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169140September 24, 2006
STRUCTURE
PURCHASED NEW 2006 LIMITED MODEL. WINDSHIELD LEAKS, CAUSING WATER TO STAND IN FRONT FLOORBOARDS. RETURNED TO DEALER TWICE FOR REPAIR. INITIALLY THE WINDSHIELD WAS RE-SEALED. SECOND FIX WAS REPLACEMENT OF DOOR GASKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168375September 15, 2006
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEED (60 MPH) THE ENTIRE VEHICLE STALLED OUT/SHUT DOWN. WE LOST ALL POWER IN THE VEHICLE. WE HAD TO STOP THE VEHICLE IN THE MIDDLE OF THE ROAD AND RE-START THE IGNITION. THIS HAS HAPPENED 3 TIMES IN THE 2 MONTHS WE HAVE HAD THE VEHICLE. THE DEALERSHIP IS LOOKING AT THE VEHICLE NEXT WEEK 9/22/06. WE HAVE ALSO HAD A WIND LEAK IN THE DRIVERS SIDE WINDOW AND AFTER 2 FAILED ATTEMPTS TO FIX THE PROBLEM THEY STILL CANNOT OFFER A SOLUTION. WILL LOOK AT AGAIN NEXT WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168146September 13, 2006
UNKNOWN OR OTHER
PURCHASED 2006 COMMANDER IN MAY 2006. THE DAY I DROVE IT OFF THE LOT I HEARD WIND NOISE. IT HAS SINCE BEEN IN FOR REPAIRS 4 TIMES, INCLUDING REMOVING THE DASH WHICH NOW HAS LEFT ME WITH A SQUEAKY DASHBOARD. HAVE CONTACTED THE DISTRICT MANAGER, WHO WANTS ONE MORE CHANCE, CALLED CORP CHRYSLER HQ WHO OPENED A FILE & THEN CLOSED IT WITHOUT VERIFYING MY SATISFACTION, HAVE REOPENED A FILE WITH CHRYSLER, TRIED TO SPEAK WITH A SERVICE MANAGER AT THE 800 CUSTOMER SERVICE NUMBER AND WAS REFUSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167555September 7, 2006
ELECTRICAL SYSTEM
WHILE DRIVING THE SUV JUST SHUT OFF. NOT A STALL BUT A COMPLETE ELECTRICAL SHUTDOWN. ALL LIGHTS, GAUGES AND ENGINE SHUT OFF. THIS HAPPENED AT APPROXIMATELY 35 MPH ON A LONG DOWN GRADE. THE CAR WAS BROUGHT TO A STOP IN THE ROADWAY AND UPON PLACEMENT INTO PARK, WAS ABLE TO BE RESTARTED. THIS SITUATION NEARLY CAUSED AN ACCIDENT AS APPROACHING CARS SAW NO BRAKE LIGHTS AND THE VEHICLE NEEDED TO COME TO A COMPLETE STOP IN THE ROADWAY TO BE RESTARTED. CURRENTLY THIS VEHICLE IS AT THE DEALER AND NO PROBLEM CAN BE FOUND. IT HAS BEEN ROAD TESTED OVER 75 MILES WITHOUT ADDITIONAL FAILURE. SINCE THIS IS THE SECOND ELECTRICAL SYSTEM ISSUE WITH THIS VEHICLE, THE SAFETY OF MY FAMILY IS A REAL CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167292September 4, 2006
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
ON JULY 28, 2006 I HAD PLACE THE JEEP IN REVERSE AND THE PARKING ASSIST NEVER PICKED UP MY 2004 CHEVY AVALANCHE PARKED BEHIND ME IN THE DRIVE WAY. CAUSING THE JEEP TO BACK INTO THE AVALANCHE. JEEP WAS TAKEN TO DEALER FOR REVIEW, FOUND NOTHING WRONG BY THEIR COMPUTER TEST. JEEP WAS CONTACTED AND A ADJUSTOR CAME AND RAN THE SAME TEST IN AUGUST, HE STATED NOTHING WAS WRONG WITH THE PARKING ASSIST. SINCE THEN I HAVE HAD THE JEEP IN FOR NORMAL SERVICE (OIL CHANGE), THEY HAVE FOUND A CODE IN THE COMPUTER FOR ERRORS WITH THE SENSOR. JEEP HAS STATED THEY WILL NOT REVIEW THE CASE AGAIN UNTIL I HAVE THE DAMAGE REPAIRED. SENSOR IS GOING OFF EVERYTIME THE JEEP IS IN REVERSE WHETHER SOMETHING IS BEHIND IT OR NOT. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10167111August 30, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE BEEN HAVING PROBLEMS WITH MY 2006 JEEP COMMANDER IT HAS BEEN STALLING WHILE TRAVELING AT SLOW SPEEDS AND IDLING. THE VEHICLE STALLS IN MOVEMENT WITH NO WARNINGS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166962August 29, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED THE GLASS OF THE REAR LIFTGATE OPENED FORCEFULLY. NO INJURIES WERE SUSTAINED, BUT THE CONTACT EXPRESSED THAT THE RAPID OPENING OF THE LIFTGATE COULD CAUSE SERIOUS FACIAL INJURIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166820August 29, 2006
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
1ST OCCURRENCE OF THE STALLING/DYING: 7/23/06. VEHICLE WAS MOVING AT A SLOW SPEED MAKING A RIGHT HAND TURN. THE VEHICLE LOST POWER (NO RESPONSE WHEN PUSHING ON THE GAS PEDAL AND THE POWER STEERING ALSO FAILED). DRIVER HAD TO PUT THE VEHICLE INTO PARK FROM DRIVE, TURN THE KEY TO THE OFF POSITION AND THEN BACK TO THE START POSITION. THE 2ND OCCURRENCE WAS ON 8/9/06 12:30 PM. AT A STOPLIGHT ON A HILL WAITING TO TURN LEFT. THE LIGHT TURNED, THE CAR IN FRONT OF HER ACCELERATED AND WHEN DRIVER TOOK HER FOOT OFF OF THE BRAKE TO APPLY THE GAS AND THE CAR BEGAN TO ROLL BACKWARDS. AFTER THIS OCCURRENCE, DRIVER CALLED THE DEALERSHIP AND SPOKE WITH A SVC ADVISOR. DRIVER DESCRIBED THE SYMPTOMS AND THEY SAID THEY HAD HEARD OF THIS HAPPENING ON SOME OTHER COMMANDERS AND THAT THEY KNEW THE PART THAT TYPICALLY FIXED IT. DRIVER MADE APPT TO BRING IN FOR SERVICE. VEHICLE DROPPED OFF 8/10/06. CALL FROM SVC DEPT. 8/11/2006 AND STATED TECH TESTED FOUND A BAD MAP SENSOR. THEY REPLACED THE SENSOR AND SAID THE PROBLEM SHOULD BE RESOLVED. THE 3RD OCCURRENCE HAPPENED ON 8/15/06 7:40 AM. DRIVER WAS STOPPED WAITING FOR TRAFFIC TO CLEAR TO MAKE A RIGHT TURN ONTO HIGHWAY 212 FROM 222ND DRIVE. AT THIS POINT, DRIVER CALLED DEALERSHIP AND ASKED TO SPEAK WITH A SERVICE ADVISER AND SAID SHE WOULD BE BRINGING THE VEHICLE BACK IN AS IT WASN'T FIXED. THE 4TH OCCURRENCE HAPPENED 8/15/06 5:50 PM WHILE THE VEHICLE WAS IN MOTION ON HIGHWAY 217 DRIVING TO THE NORTHWEST JEEP DEALERSHIP. DRIVER WAS IN SLOW RUSH HOUR TRAFFIC- 5-10 PH. DEPRESSED THE GAS PEDAL TO ACCELERATE TO KEEP UP WITH TRAFFIC AND THE CAR JUST CONTINUED TO COAST WITH NO ACCELERATION. SHE HAD TO PUT THE VEHICLE IN PARK, TURN THE KEY TO THE OFF POSITION, START THE CAR AGAIN AND THEN STOP ON THE HIGHWAY TO PUT CAR BACK INTO DRIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166677August 27, 2006
STRUCTURE
WATER LEAK FROM FRONT WINDSHIELD WHICH WETS THE A-FRAME INSIDE AS WELL AS THE CARPETS IN THE FRONT. ALONG WITH THIS, THERE IS A LOUD WHISTLING NOISE THAT COMES FROM THE WINDSHIELD AT 50 MI OR HIGHER SPEED. THIS IS DANGEROUS SINCE IT SEEMS THERE IS A GAP BETWEEN THE WINDSHIELD AND THE FRAME. THE WATER DAMAGE COULD BE HAPPENING FOR MONTHS, WHILE THE JEEP WAS IN THE DEALER LOT TOO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166620August 26, 2006
ENGINE AND ENGINE COOLING
JEEP COMMANDER STALLS AT STOP SIGNS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166347August 23, 2006
POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING ON THE HIGHWAY, A PLASTIC BAG, (IN EXAMPLE, LIKE ONE FROM WALMART OR WINN DIXIE) WRAPPED AROUND THE REAR AXLE AND BROKE THE PINION SEAL AND FLUID LEAKED OUT CAUSING INTERNAL DAMAGE TO THE REAR DIFFERENTIAL. THIS RESULTED IN REPLACING THE REAR END. THIS VEHICLE HAD LESS THAN ONE THOUSAND MILES AT THE TIME OF THIS INCIDENT. CHRYSLER/ DAIMLER REFUSED TO COVER THIS UNDER WARRANTY AND THEREFORE FILED THE REPAIR COST WITH MY AUTO INSURANCE. HOW CAN A 3 CENT PLASTIC BAG CAUSE SO MUCH DAMAGE TO A FIFTY THOUSAND DOLLAR SUV? THIS SUV IS ADVERTISED AS "TRAIL RATED" , WHAT ABOUT "STREET RATED"? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165905August 18, 2006
ELECTRICAL SYSTEM:IGNITION
I LIVE IN CANADA BUT DIDN'T KNOW WHO TO CONTACT UP HERE. I HAVE A NEW 2006 JEEP COMMANDER (3000 KMS). THIS TRUCK HAS NOW STALLED TWICE ON THE FREEWAY WHILE TRAVELING IN EXCESS OF 100 KM/H. BOTH TIMES, THE INSTRUMENT PANEL GOES TO ZERO AND I LOSE ALL POWER TO BRAKES AND STEERING. THE 2ND TIME ALMOST CAUSED A CRASH WITH MY WIFE AND 1 YEAR OLD IN THE VEHICLE. THE DEALERSHIP HAS LOOKED AT IT TWICE NOW: THE FIRST TIME THEY COULDN'T REPRODUCE AND THE SECOND TIME THEY REPLACED THE IGNITION STATING THEY "HOPED" IT WOULD FIX THE PROBLEM BUT WERE NOT 100%. I'VE READ ALL KINDS OF COMPLAINTS SURROUNDING THIS ISSUE ON VARIOUS WEBSITES SO THERE ARE DEFINITELY OTHER PEOPLE BEING IMPACTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165884August 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE AND I PURCHASED A NEW 2006 JEEP COMMANDER LT WITH A 5.7 LITER V8 ON JULY 24, 2006. FOUR DAYS LATER WE WENT ON A ROAD TRIP FROM WASHINGTON DC TO BOSTON, MA. JUST OUTSIDE NEW YORK CITY, THE COMMANDER STALLED (WENT DEAD, NO POWER BRAKES, STEERING) IN RUSH HOUR TRAFFIC. SCARED US BOTH. MANAGED TO GET TO THE SIDE OF THE ROAD. PUT IT IN PARK AND TURNED THE IGNITION AND STARTED THE COMMANDER AND CONTINUED DRIVING. THE COMMANDER HAD LESS THAN 800 MILES ON IT. WE CALLED THE DEALER. THEY SAID TO BRING IT IN WHEN WE GOT BACK. THE NEXT DAY ON OUR WAY BACK HOME WE STOPPED IN A JEEP DEALERSHIP IN MYSTIC CONN. THEY RAN A DIAGNOSTIC AND CAME UP WITH 2 CODES P1684 AND P0884. THEY CLEARED THE HISTORY, TESTED AGAIN AND FOUND NOTHING. WE TOOK IT IN TO THE DEALERSHIP ON MONDAY JULY 31. THEY SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. THE CAR STALLED AGAIN ON AUGUST 15TH, 2006. THE COMMANDER NOW HAS 1350 MILES AND IS BACK IN THE SHOP AND THE DEALERSHIP DOESN'T KNOW WHAT THE PROBLEM IS. WE CALLED DAIMLER CHRYSLER CUSTOMER SERVICE TO LODGE A COMPLIANT, THE CUSTOMER SERVICE ADVISOR SAID THAT HE HAD NOT EVER HEARD THAT THERE WAS A STALLING PROBLEM WITH THE 2006 COMMANDERS. MY WIFE IS AFRAID THAT THE COMMANDER WILL STALL AGAIN AND CAUSE A SERIOUS ACCIDENT AND KILL SOMEONE INCLUDING US. WE BELIEVE THERE IS A SERIOUS PROBLEM WITH THIS CAR AND OTHERS ACCORDING TO OTHERS ON JEEPFORUM.COM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165496August 15, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
ON THREE OCCASIONS (JULY 22, AUG. 2, AUGUST 14) MY 2006 JEEP COMMANDER HAS STALLED WHILE I WAS DRIVING. THESE INCIDENTS ALL OCCURRED WHILE I WAS SLOWING TO A STOP. ON TWO OF THE OCCASION I WAS SLOWING TO A STOP ON AN INCLINE. WHEN THE INCIDENT OCCURS THE POWER STEERING SHUTS OFF AND THE ENGINE STOPS. THE AUTOMOBILE RESTARTS AFTER THE TRANSMISSION IS PUT IN PARK. THE DEALER INDICATES THAT THE ON-BOARD COMPUTER DETECTS NO FAILURES AND THAT THEY WERE UNABLE TO REPLICATE THE INCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165414August 14, 2006
ENGINE AND ENGINE COOLING
BRAND NEW 2006 JEEP COMMANDER 3 WEEKS OLD. I WAS GETTING OFF THE EXPRESS WAY ON A CURVE AND MY VEHICLE SHUT OFF AND STEERING LOCKED UP ALMOST DROVE OFF THE ROAD WITH MY WIFE AND KIDS AND THIS HAS HAPPENED 3 TIMES ALREADY, ITS A RISK TO MY FAMILY. I THINK SOMETHING SHOULD BE DONE ABOUT THIS ISSUE, I DID MY RESEARCH AND I NOT THE ONLY ONE WITH THIS SAME PROBLEM. I HAVE TAKEN THE JEEP TO THE DEALER AND I WAS TOLD THEY CAN NOT DUPLICATE THE PROBLEM SO I CAN NOT BE FIXED. HELP! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164909August 8, 2006
ENGINE AND ENGINE COOLING
VEHICLE HAS STALLED TWICE DURING OPERATION NEARLY CAUSING SEVERE ACCIDENTS. ONCE WHILE EXCITING OFF RAMP OF FREEWAY AT AROUND 40 MPH AND ONCE WHILE ACCELERATING FROM A STOP. WITH NO POWER STEERING OR BRAKES EITHER SITUATION COULD HAVE BEEN DEADLY, WE WERE JUST LUCKY THAT THE DRIVERS AROUND US WERE ALERT AND WE WERE ABLE TO RESTART THE VEHICLE AND GET AWAY SAFELY. THE SECOND OCCURRENCE HAPPENED WITH MY FAMILY IN THE CAR AND FRIGHTENED US ALL. THE VEHICLE IS CURRENTLY IN THE SHOP, THE DEALER MENTIONED NO KNOWN PROBLEMS. I CAME HOME AND DID A QUICK WEB SEARCH AND FOUND SEVERAL POSTINGS ON VARIOUS WEB SITES STATING THE SAME PROBLEM. SOME ONE IS GOING TO BE KILLED IF THEY HAVE NOT ALREADY AS A RESULT OF THIS. WHERE IS THE RECALL? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164586August 5, 2006
ELECTRICAL SYSTEM
ON TWO SEPARATE OCCASIONS WHILE SITTING IN TRAFFIC, MY 2006 JEEP COMMANDER HAS STALLED. JUST AS I WAS ABOUT TO ACCELERATE FROM A STOPPED POSITION, THE ENGINE SPUTTERED AND SHUT OFF. NO WARNING SIGNS PROCEEDED THE SHUT OFF AND IT IMMEDIATELY STARTED UP AGAIN. IT WAS ANNOYING TO SAY THE LEAST CONSIDERING IT'S A BRAND NEW VEHICLE, ONLY 3500 MILES ON IT. BUT IF THIS HAPPENED WHILE DRIVING AT HIGH SPEEDS IT COULD OBVIOUSLY RESULT IN INJURY OR DEATH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164329August 3, 2006
ELECTRICAL SYSTEM
I PURCHASED A NEW 2006 JEEP COMMANDER BACK IN DECEMBER 2005. THE VEHICLE WAS PURCHASED FOR SAFETY AND RELIABILITY. WANTED SOMETHING SAFE TO TRANSPORT MY CHILDREN IN. WELL SAFETY IS OUT THE WINDOW. MY JEEP COMMANDER HAS NOW STALLED AND COMPLETELY SHUT OFF WHILE DRIVING NINE TIMES!!!!! WHETHER DRIVING OR GOING INTO DRIVE FROM REVERSE....THE CAR WILL COMPLETELY STALL AND SHUT DOWN...AND WHEN THAT HAPPENS THERE IS NO POWER STEERING, NO LIGHTS, NO NOTHING! IT HAS BEEN TAKEN INTO THE DEALER 4 TIMES WITH NO ELECTRICAL CODES REGISTERED AND WHEN THEY DRIVE IT THEY CAN NOT DUPLICATE THE PROBLEM! I AM AT WITS END NOW BECAUSE JUST TODAY IT HAPPENED WITH MY SON IN THE CAR! THE RESULTS IF AN ACCIDENT OCCURRED COULD HAVE BEEN TRAGIC FOR ME AND MY SON OR FOR SOME OTHER INNOCENT PERSON WHO DOES NOT EXPECT A CAR TO STOP DEAD IN THE MIDDLE OF THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Commander