Jeep Commander Complaints

3,362 consumer complaints on file.

#10285776September 30, 2009
SERVICE BRAKES, HYDRAULIC
THE RECIRCULATION ASSEMBLY ON MY 2006 JEEP COMMANDER KEEPS ON BRAKING. I HAVE HAD IT REPLACED TWO TIMES WITHIN THE LAST 6 MONTHS, AND THIS MORNING, I WENT TO TURN ON THE HEAT, AND I HEARD IT SNAP AGAIN. WHEN IT BRAKES, AIR COMES INTO THE CABIN OF THE CAR NO MATTER WHAT THE POSITION OF YOUR A/C OR HEAT CONTROLS. EVEN IF YOU HAVE THEM OFF, AIR STILL COMES IN SINCE THE RECIRCULATION DOOR IS BROKEN. I CANNOT BE THE ONLY ONE EXPERIENCING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284867September 22, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2006 JEEP COMMANDER THAT HAS STALLED 4-5 WHILE DRIVING IN NORMAL TRAFFIC CONDITIONS BOTH AT NORMAL SPEEDS AS WELL AS WHEN APPROACHING A STOP. I HAVE TO SHIFT THE CAR TO NEUTRAL T RESTART OR STOP AND RESTART THE VEHICLE. THIS PRESENTS A VERY DANGEROUS SITUATION AS MY WIFE AND CHILD DRIVE/RIDE IN THE VEHICLE DAILY. WE HAVE TO TAKE THE VEHICLE TO TWO DIFFERENT DEALERS ON THREE DIFFERENT OCCASIONS AND SPENT HUNDREDS OF DOLLARS TO FIX THE ISSUE BUT THE PROBLEM PERSISTS. THIS IS A SERIOUS SAFETY THAT SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284514September 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. AS A CONSEQUENCE THERE WAS AN INCREASED RISK FOR A VEHICLE CRASH. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY, IN WHICH A MECHANIC STATED THAT THE TRANSMISSION CAUSED THE FAILURE. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 60000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284405September 17, 2009
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. SHE STATED THAT INTERMITTENTLY WHILE DRIVING THE HEAD LAMPS AND LIGHTS ON THE INSTRUMENT CONTROL PANEL FAILED. THE IMPAIRMENT OF VISIBILITY WHILE DRIVING INCREASED THE RISK OF A VEHICLE CRASH. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND A MECHANIC REPLACED THE BATTERY. THE FAILURE RESURFACED AFTER THE VEHICLE WAS REPAIRED. SHE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED AND REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 55000. THE CURRENT MILEAGE WAS 63000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284058September 15, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. SHE STATED THAT WHILE DRIVING BETWEEN 60 AND 75 MPH THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. SHE WAS ABLE TO SHUT THE ENGINE OFF, RESTART IT, AND CONTINUE DRIVING NORMALLY. THE DEALER STATED THAT THEY WERE NOT FAMILIAR WITH THIS TYPE OF FAILURE AND THAT THERE WERE NO EXISTING RECALLS. THEY ALSO ADVISED HER TO HAVE THE VEHICLE INSPECTED; HOWEVER, SHE CHOSE NOT TO SINCE THERE WAS A FEE. THE COMPUTER INDICATED THAT THE CONTROL MODULE CAUSED THE FAILURE TO OCCUR. NHTSA CAMPAIGN 08V059000, ELECTRICAL SYSTEM IS ALSO RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 80000 AND CURRENT MILEAGE WAS 82000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283732September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TORQUE CONVERTER BROKE APART CAUSING TRANSMISSION FAILURE AT 45,300 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281774August 25, 2009
ENGINE AND ENGINE COOLING
I VISITED A DEALERSHIP TO DIAGNOSE WHY THE CHECK ENGINE LIGHT WAS ON IN MY VEHICLE, AS WELL AS TO DIAGNOSE WHY IT WAS LOSING ACCELERATION WHEN APPROACHING HIGHWAY SPEED. AFTER ABOUT HALF AN HOUR, I WAS ADVISED BY THE SERVICE ADVISOR, THAT, 'THEY HAVE BEEN SEEING A LOT OF THIS' AND THE CAUSE WAS THE GEAR SHIFTER CONSOLE WHICH NEEDED TO BE REPLACED. SHE FOLLOWED THIS BY STATING THE REPLACEMENT WAS NOT COVERED UNDER WARRANTY AND PROVIDED ME WITH THE ESTIMATED COST. PERPLEXED, I INQUIRED AS TO WHETHER THE CAUSE WAS DUE TO WEAR AND TEAR AND COULD THIS HAVE BEEN PREVENTED THROUGH SCHEDULED MAINTENANCE. MS. HAWKINS RESPONSE WAS 'NO'. FURTHER CONFUSED, I INQUIRED AS TO WHY WOULD THE REPLACEMENT THEN BE THE CONSUMER'S RESPONSIBILITY, AS IT WOULD APPEAR TO ME TO HAVE BEEN A MANUFACTURING MALFUNCTION. THE REP'S RESPONSE WAS MERELY THE SAME, THE SERVICES ARE NOT COVERED UNDER WARRANTY AND IF NOT REPLACED THE VEHICLE COULD GET LOCKED IN THE PARKED POSITION WHILE DRIVING THE VEHICLE. THUS I WAS FORCED TO COMPLY PAYING MORE THAN $600 IN REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281112August 19, 2009
ENGINE AND ENGINE COOLING
2006 JEEP COMMANDER STALLS. DEALERSHIP CANNOT DETERMINE CAUSE NOR REPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279452August 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 JEEP COMMANDER, STALL FOR NO REASON WHILE SLOWING DOWN ON FREEWAY, TRANSMISSION STOPPED WORKING IN FORWARD GEARS WHILE IN THE MIDDLE OF THE DESERT, STILL WAITING FOR REPAIRS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279313August 4, 2009
STRUCTURE:BODY
PAINT ON FRONT TIP OF HOOD BUBBLING. TOOK JEEP INTO GET PAINTED AND THEY SAID IT WAS DUE TO WATER GETTING BETWEEN THE HOOD AND FRAME - COULDN'T FIX, AND WILL COME BACK WITHIN A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278641July 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY SURGED FORWARD AND THEN STALLED. WHEN THE CONTACT EXAMINED THE VEHICLE, SHE NOTICED THAT IT WILL SHIFT INTO THE DRIVE GEAR, AND COULD ONLY BE DRIVEN IN THIRD GEAR. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278522July 28, 2009
STRUCTURE:BODY
I'VE NOTICED THAT MY JEEP IS A MONEY HUNGRY MACHINE. I BOUGHT IT BECAUSE I HAD PREVIOUSLY OWNED A JEEP CHEROKEE LMT AND NEEDED SOMETHING BIGGER AND SAFER TO HAUL AROUND THE BOYS I NANNY. I BOUGHT IT THINKING I WOULD HAVE IT FOR AWHILE. I HAVE REPORTED SEVERAL SAFETY AND HAZARDOUS PROBLEMS TO NHTSA ALREADY. I HAVE ANOTHER COMPLAINT NOW. I HAVE THREE RATHER LARGE RUST SPOTS AROUND MY REAR LICENSE PLATE ON THE TAIL GATE. THEY HAVE A WARRANTY FOR RUST UP TO 100,000 MILES. I TOOK IT IN TO GET REPAIRED BECAUSE I HAVE 94,000 MILES AND THEY WONT FIX IT BECAUSE THEY STATE THAT IT NEEDS TO BE RUSTED THROUGH. I HAVE NOT FOUND IN ANY FORM THAT IT NEEDS TO BE RUSTED THROUGH BUT THEY STILL WONT FIX IT. THE PAINT ON BOTH BUMPERS ARE PEELING OFF AND BOTH HAVE LARGE BLACK SPOTS FROM THE BUMPER BEING EXPOSED. THEY WONT HELP FIX ANY OF THIS. I AM GOING TO HAVE TO PAINT THE ENTIRE THING WHICH IS GOING TO BE A VERY EXPENSIVE OUT OF POCKET EXPENSE. I BOUGHT THIS JEEP THINKING IT'S AMERICAN MADE AND I SHOULD STICK WITH THEM. QUITE FRANKLY THEY HAVE THE WORSE COSTUMER SERVICE OF ANYONE I HAVE BEEN. I WANT TO JUST GET RID OF THE VEHICLE BUT THEY MESSED ME OVER ON MY INTEREST RATE AND MY LOAN IS STILL HUGE. I HAVE REFINANCED AND GOT WITH A COMPANY THAT TREATS ME LIKE A PERSON. CHRYSLER ALSO MESSED UP MY CREDIT RATING BY REPORTING THAT I WENT MONTHS WITHOUT PAYMENT. I PAID THEM AND HAVE DISPUTED MY CREDIT. CHRYSLER I REALIZE WERE GOING INTO BANKRUPTCY AT THE TIME OF MY VEHICLE PURCHASE BUT THAT'S NO WAY TO TREAT PAYING CUSTOMERS. MY NEXT VEHICLE WILL BE A FOREIGN FOR SURE. IM SICK AND TIRED OF PAYING ALL THESE EXPENSES WHEN I PICKED AN EXPENSIVE VEHICLE SO THIS WOULDN'T HAPPEN. IT JUST SUCKS BEING IN AND OUT OF SHOPS, RUNNING UP BILL AND NOT GETTING ANYTHING FIXED, AND BEING WITHOUT A VEHICLE. PLEASE LOOK INTO ALL THESE COMPLAINTS...... ALOT ON HERE I HAVE EXPERIENCED WITH MINE, I WILL CONTINUE TO LEAVE COMPLAINTS. IT IS VERY TIME CONSUMING TO CONSTANTLY BE DOING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278156July 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I WAS DRIVING MY 2006 JEEP COMMANDER OUT A PARKING LOT AND IT LOST COMPLETE POWER. IT STARTED STALLING AND I TOOK THE VEHICLE TO A CHRYSLER DEALERSHIP AND THEY SAY I HAVE TO PAY TO HAVE THE PCM UPDATED AND THAT AFFECTED THE ELECTRONIC SHIFT MODULE. I DID SOME RESEARCH AFTER SPEAKING WITH THEM AND IT SEEMS TO BE A PROBLEM ON THIS TYPE OF VEHICLE AND EVEN A RECALL (#08V20300). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278149July 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
HAVE A 2006 JEEP COMMANDER. LIGHTS HAVE BEEN FLICKERING AND CAR HAS NOT WANTED TO START. FOUND THAT BATTERY WAS NOT HOLDING CHARGE AND REPLACED. NOW WE DRIVE AT SPEED AND THE ENGINE BEGINS TO RACE WHILE NOT INCREASING SPEED. HAVE TAKEN TO DEALER IN CINCINNATI,NORTHGATE AND THEY RESET COMPUTER BUT BEFORE WE COULD LEAVE THE BAY AREA IT STARTED MAKING A GRINDING NOISE AND THE CHECK ENGINE LIGHT IS BACK ON. THEY SAY THE ARE GOING TO HAVE THE TRANSMISSION GUY LOOK AT IT AND GET BACK TO US. I READ HUNDREDS OF COMPLAINTS ON YOUR SITE AND THE MAJORITY OF THEM ARE DESCRIBING PROBLEMS THAT ARE VERY SIMILAR OVER THE LAST 3 YEARS. DON'T YOU HAVE ENOUGH COMPLAINTS ON THIS THAT CHRYSLER SHOULD BE DOING A RECALL? AFTER ALL THE GOVERNMENT IS NOW DEEPLY INVESTED IN CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277974July 22, 2009
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, AIR BAGS:SIDE/WINDOW
I BOUGHT A JEEP COMANDER IN MAY OF 2008, TWO DAYS LATER I HAD TO HAVE WHAT WAS SUPPOSED TO BE A REALLY GREAT NEW CAR TOWED ON A ROLLBACK TO THE DEALER I HAD JUST GOTTEN IT FROM. IM DRIVING DOWN THE ROAD AND IT STARTS MAKING A TERRIBLE NOISE AND THEN IT WILL NOT TURN AND JUST DIES IN THE MIDDLE OF THE ROAD. RIGHT IN THE MIDDLE OF AN INTERSECTION WITH TRAFFIC COMING AT ME. SINCE THEN THE SAME THING HAPPENED AGAIN AS I WAS DRIVING DOWN THE INTERSTATE WITH MY CHILDREN IN THE CAR AND TRAFFIC ALL AROUND.I DROVE IT STRAIGHT TO THE DEALERSHIP, AND ALSO HAD THEM TELL ME IT WAS THE DRIVER OF THE VEHICLE. I GOT A RENTAL AND THEY CALLED THE NEXT DAY TO SAY THEY COULD FIND ANYTHING WRONG WITH THE CAR. DURING THE WINTER MY CAR DECIDED TO GET A MIND OF ITS OWN AND WHEN YOU WOULD TURN THE HEAT ON YOU HAD TO HAVE IT ON HIGH OR IT WOULDN'T DO ANYTHING,BUT IF YOU DROVE AROUND A CURVE TO THE RIGHT IT WOULD CUT OFF, IF YOU WENT AROUND A CURVE TO THE LEFT IT WOULD CUT BACK ON. A COUPLE MONTHS LATER IT WAS TIME TO GET BRAKES AND HAVE ROTORS TURNED. I ALSO HAD THE STEREO WORKED ON BECAUSE I GUESS IT TOOK LESSONS FROM MY HEATER, AND WOULD CHANGE STATIONS OR NOT TURN AT ALL .IT STILL DOESN'T WORK RIGHT AT THIS POINT I'VE KIND OF GIVEN UP ON IT.BUT THEN THE WINDOW S STARTED NOT GOING UP ALL THE WAY THEYWOULD GO HALFWAY UP THEN GO BACK DOWN IN THE DOOR. I HAVE JUST TAKEN MY CAR ON FRIDAY TO GET NEW TIRES, MONDAY FOR AN ALIGNMENT,WHERE I WAS TOLD THEY COULDN'T DO ONE BECAUSE MY TIEROD HAD TO MUCH PLAY IN IT AND WAS A SAFETY CONCERN. MY DEALERSHIP NO LONGER HAS THEIR LICENSE SO I HAD MY CAR TAKEN TO THE CLOSEST JEEP PLACE AND MY WARRANTY COULDN'T BE FOUND AND I BASICALLY STOOD ON THE STREET TO WAIT FOR A RIDE AS THEY CLOSED FOR THE NIGHT. BUT THEN WHEN I GOT TO TALK TO THEM AGAIN I NEEDED NEW BRAKES AND ROTORS ALL THE WAY AROUND AT A GRAND TOTAL OF 600.00 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277650July 21, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING AND LOSE TOTAL POWER WHILE IN TRANSIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THEY COULD NOT REPAIR WHAT THEY COULD NOT SEE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY STILL COULD NOT DUPLICATE THE FAILURE. THE THIRD TIME THE FAILURE OCCURRED, THE DEALER REPLACED THE TRANSMISSION SOFTWARE AS WELL AS THE TRANSMISSION MODULE. THE DEALER STATED THAT THE FAILURE WOULD NOT RECUR; HOWEVER, IT CONTINUED. THE CONTACT STATED THAT THE FAILURE WAS WORSE AFTER THE THIRD REPAIR BECAUSE THE VEHICLE BEGAN TO JERK VIOLENTLY. THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277044July 16, 2009
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2006 JEEP COMMANDER SPORT. IT HAS STALLED ON ME APPROXIMATELY 4 TIMES. MOST RECENTLY TODAY IT STALLED AFTER BACKING OUT OF MY DRIVEWAY INTO THE STREET. I HAVE HAD IT IN FOR SERVICE IN WHICH I BELIEVE THE MAP SENSOR WAS REPLACED. THIS DID NOT FIX THE ISSUE. I HAVE READ NUMEROUS ISSUES WITH THIS BY OTHER COMMANDER OWNERS AND THOUGHT I WOULD FILE A INCIDENT REPORT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276548July 13, 2009
ELECTRICAL SYSTEM
I DRIVE A 2006 JEEP COMMANDER LIMITED V8 AND IT HAS A TENDENCY TO STALL FOR NO REASON. IT HAS HAPPENED 4 TIMES IN THE LAST MONTH AND I HAVE READ THAT MANY OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR COMMANDERS OF THE SAME YEAR MODEL. FORTUNATELY I HAVE NOT BEEN INVOLVED IN AN ACCIDENT DUE TO THE STALLING, HOWEVER, IT DOES IT AT ALL SPEEDS AND WHEN IT HAPPENS I LOSE ALL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276137July 8, 2009
SUSPENSION
TL*THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT AN UNKNOWN SPEED, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE BEGAN PULLING FROM LEFT TO RIGHT. THE VEHICLE VEERED OFF TO THE RIGHT AND DROVE INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE MECHANIC STATED THAT THE SUSPENSION FAILED. THE VEHICLE WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 8,000. UPDATED 08/14/09. *LJ UPDATED 08/17/09
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10275755July 4, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING
DURING REGULAR DRIVE OF THE CAR, I EXPERIENCED MAJOR ELECTRICAL SHUT DOWN. IT DOES NOT HAPPEN VERY OFTEN. I NOTICED THAT IS HAPPENING IN SUMMER TIME MORE OFTEN THAN IN WINTER TIME. I NOTICED IT FOR A FIRST TIME 2 YEARS AGO AND REPORTED TO LOCAL SERVICE DEALER. THEY TOLD ME TO KEEP AN EYE ON IT AND TO TELL THEM IF I NOTICE ANY TREND. EXCEPT FOR SUMMER/WINTER, I COULDN'T NOTICE ANY OTHER TREND. LAST SUMMER IT WAS HAPPENING QUITE OFTEN AND AFTER BRINGING IT TO THE SERVICE, THEY COULDN'T FIND CAUSE OF THE PROBLEM. I THINK THEY PERFORMED SOME RECALL FIRMWARE UPDATE (08V-203 I THINK) BUT I STILL HAVE SAME ELECTRICAL PROBLEM. I DON'T HAVE ENGINE STALL HOWEVER. LAST NIGHT (JULY 3RD 2009) IT HAPPEN TO ME FOR THE FIRST TIME DURING NIGHT AND I JUST REALIZED HOW SERIOUS SAFETY ISSUE IT ACTUALLY IS. WHILE DRIVING HOME WITH MY FAMILY, EVERYTHING IN THE CAR (HEADLIGHTS, AC , STEREO (EXCEPT LCD DISPLAY) ALL LIGHTS ON THE DASHBOARD (EXCEPT P R N D GEAR INDICATION)) WENT OFF FOR A FEW SECONDS AND CAME BACK ON. IT HAPPENED 15-20 TIMES IN 30 MINUTES TIME FRAME. AT ONE POINT AFTER ~10TH INTERRUPTION, CHECK ENGINE LIGHT CAME ON (ERROR CODE U1411). SO, ALL LIGHTS DISAPPEARED WHILE DRIVING AT NIGHT PUTTING ME AND MY FAMILY AT RISK OF AN SERIOUS ACCIDENT. I DON'T HAVE CONFIDENCE IN THIS CAR ANY MORE UNLESS THERE IS A PERMANENT FIX FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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