Jeep Commander Complaints

3,362 consumer complaints on file.

#10296240December 17, 2009
ENGINE AND ENGINE COOLING
2007 JEEP COMMANDER WITH V6 ENGINE. CAR HAS STALLED IN TRAFFIC NUMEROUS TIMES, AND HAS BEEN TO THE DEALER FOR REPAIR UNDER WARRANTY. IT IS NOW AT THE DEALER FOR THE 4TH OR 5TH TIME FOR STALLING. EACH TIME, THEY CLAIM SOMETHING DIFFERENT WAS THE ROOT CAUSE. I AM CONVINCED THEY DO NOT KNOW WHAT THE PROBLEM IS, THEREFORE THEY CANNOT POSSIBLY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295737December 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASE A USED 2007 JEEP COMMANDER ON NOV 2007 FROM DEALERSHIP. TWO YEARS IN POSSESSION. THE JEEP COMMANDER, GEARS WILL ALL LIGHT UP AND STALL AT 30 RPM FOR TWO IN HALF MONTHS FREQUENTLY. WITHOUT THE DEALERSHIP ABLE TO ESTABLISH CAUSE, I HAD TO WAIT FOR THE ENGINE LIGHT TO COME ON. ON DECEMBER 11. 2009, DURING THE LAST TWO DAYS, SIMULTANEOUS THE GEARS WILL LIGHT UP WHILE, THE SPEEDOMETER BECAME IRREGULAR CAUSING ME TO RESTART THE JEEP CONSISTENTLY TO RESET IT. FINALLY, THE DASHBOARD ENGINE LIGHTS UP AND I TURN IT IN TO THE DEALERSHIP ON DECEMBER 12, 2009 THE NEXT MORNING. ACCORDING, TO DEALERSHIP LOCATED IN HAMPTON, VA. THE PROBLEM IS CONCLUDED AS THE SHIFTER, NOT COVER BY THE 4 STAR WARRANTY HOWEVER, AFTER RESEARCHING YOUR DATABASE, I FOUND SIMILAR PROBLEMS WITH THE POWER TRAIN AND TRANSMISSION SOFTWARE MODULE. THE JEEP IS NOW LOCATED AT THE DEALERSHIP FOR REPAIR HOWEVER, A MAJOR PROBLEM AFTER 2 YEARS AND 40,000 MILES IN SERVICE SHOULD NOT BE THE CAUSE OF WARE AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295556December 14, 2009
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHTS AND INTERIOR LIGHTS SHUT OFF WHILE DRIVING AT NIGHT AT HIGHWAY SPEED, BUT THE RADIO REMAINED ON AND THE ENGINE WAS ALSO WORKING. ALL THE LIGHTS ON THE INSTRUMENT PANEL FLIPPED ON AND THEN OFF WITH THE EXCEPTION OF THE BASE ESP AND THE TRACTION CONTROL LIGHTS, THEY STAYED ON. POWER STEERING AND POWER BRAKES WERE WORKING AND IF IT HAD NOT BEEN DARK OUT, COULD HAVE DROVE HOME. THE VEHICLE DID COME BACK TO NORMAL WORKING ORDER WITHIN A FEW SECONDS. THIS RECORD OF EVENTS HAPPENED 3 TIMES WITHIN A FEW MINUTES AT 10 PM AND WAS VERY SCARY. I BROUGHT THE VEHICLE TO THE JEEP DEALERSHIP AND THEY REPLACED THE POWER JUNCTION BLOCK. THEY SAID THERE WERE MULTIPLE CODES THEY FOUND IN THE SYSTEM BUT THE FAULT THAT LEAPED OUT TO THEM WAS U0200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295500December 13, 2009
ELECTRICAL SYSTEM
MY 2006 JEEP COMMANDER SEEMS TO HAVE ELECTRICAL OR COMPUTER PROBLEMS, I'M NOT CERTAIN WHICH. SINCE JANUARY 2009 I'VE HAD SEVERAL INSTANCES WHEN ALL THE INSTRUMENT PANEL LIGHTS, THE HEAT, AND RADIO FLASH ON AND OFF WHILE I AM DRIVING AND ALL THE GAUGES FLUCTUATE; DURING THIS TIME THERE IS ALSO A CLICKING SOUND. I'VE TAKEN IT BACK TO THE DEALER SEVERAL TIMES AND PAID $100 TO HAVE THEIR COMPUTER EVALUATE THE PROBLEM BUT THEY FOUND NO PROBLEMS. RECENTLY, ON 12/11/09 WHEN THE FLASHING WAS CONSTANT FOR OVER 5 MILES OF DRIVING, I BROUGHT IT STRAIGHT TO THE DEALER FOR AN IMMEDIATE EVALUATION. I ASKED IF OTHERS REPORTED SIMILAR PROBLEMS I WAS TOLD "NO", SO I WAS VERY SURPRISED TO SEE THE NUMBER OF INDIVIDUALS IN YOUR DATABASE WITH SIMILAR PROBLEMS OVER THE PAST 2 YEARS. THE SERVICE MANAGERS ALWAYS WANT ME TO PAY FOR ADDITIONAL EVALUATIONS BUT I BELIEVE THIS IS A DEFECT THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURERS. WHEN THE PROBLEM BEGAN I ONLY HAD 55,250 MILES ON THE TRUCK. CURRENTLY THE PROBLEM HAS GOTTEN WORST BECAUSE IT IS MORE FREQUENT AND LAST LONGER. THE DEALER HAS A HUGE TURNOVER OF SERVICE MANAGERS AND MECHANICS SO EACH TIME I HAVE TO EXPLAIN IN DETAIL WHAT THE PROBLEM IS BECAUSE THE SERVICE MANAGERS PRETEND I'M THE ONLY ONE WHO EVER COMPLAINED ABOUT SUCH A PROBLEM. I FEAR THAT THE TRUCK WILL STALL IN TRAFFIC AND KILL ME OR AN INNOCENT DRIVER. THE PROBLEM IS I HAVE NO OTHER MEANS OF TRANSPORTATION AND I'M STILL PAYING FOR THIS TRUCK. WHAT CAN I DO ABOUT THIS PROBLEM WITHOUT RESORTING TO DISCONTINUE PAYING FOR THE DEFECTED VEHICLE? THE DEALER/SERVICE MANAGERS REPORT NO PROBLEMS INCLUDING BATTERY, ALTERNATOR, AND COMPUTER WORKING PROPERLY SO CURRENTLY I FEEL STUCK AND AFRAID OF THE RAMIFICATIONS OF THIS DEFECTED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294146December 1, 2009
ELECTRICAL SYSTEM
MY 2006 JEEP COMMANDER HAS ELECTRICAL PROBLEMS. MY LIGHTS, INTERIOR AND EXTERIOR FLASH, FLICKER AND TURN ON AND OFF RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293066November 20, 2009
SEATS, VISIBILITY
CRACKED WINDSHIELD -- MY WIFE'S 2008 JEEP COMMANDER HAS EXPERIENCED THREE CHIPS IN THE WINDSHIELD; ONE WAS REPAIRED, ONE DEVELOPED INTO A CRACK AND THE THIRD HAS REMAINED A "STAR." IN ADDITION, A CRACK DEVELOPED BELOW THE ONE CAUSE BY A PEBBLE. WE HAVE ALSO EXPERIENCED RUST STAINS ON THE THIRD ROW SEATS WHERE THE SEAT FOLD-DOWN HINGES ARE RUSTING THROUGH THE LEATHER SEAT COVERINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292381November 16, 2009
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE HEADLIGHTS BEGAN FLASHING ON AND OFF INTERMITTENTLY. THE LIGHTS WITHIN THE INSTRUMENT CONTROL PANEL ARE NOT ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THERE ARE NO RECALLS OR WARRANTIES RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292393November 16, 2009
ENGINE AND ENGINE COOLING
ERIE, PA 11/3/08 SEARCH UNDER RUMSEY, JOANN THE NEWSPAPERS DESCRIBE IT ALL AND PICTURES SPEAK A THOUSAND WORDS. THIS 2007 JEEP COMMANDER CRASHED BY STALLING AT A HIGH SPEED CLAIMING THE LIVES OF A YOUNG WOMAN 40 YEARS OLD AND HER 2 CHILDREN WHO WERE 4 YRS OLD AND 18 MONTHS OLD. PLEASE SEARCH AND REVIEW THIS INCIDENT BEFORE SELECTING TO PUT YOUR FAMILY IN A BRAND NEW JEEP VEHICLE. A 5 STAR CRASH RATING WILL NOT DO MUCH GOOD IF THE VEHICLE STALLS AT A HIGH SPEED AND THE DRIVER IS UNABLE TO CONTROL SUCH VEHICLE. PLEASE, IF YOU HAVE A FAMILY REVIEW THIS BEFORE PURCHASING A JEEP PRODUCT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
3
#10292014November 12, 2009
ELECTRICAL SYSTEM
2006 JEEP COMMANDER. INTERMITTENT PROBLEM WITH THE DASHBOARD WARNING LIGHTS ALL COMING ON AT SLOW SPEED. DEALER CANNOT REPLICATE THE PROBLEM AND THERE IS NOW CODE SHOWING THAT THERE IS A PROBLEM. PROBLEM ONLY HAPPENS AT SLOW OR IDLE SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291537November 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 45 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. THE VEHICLE WAS TOWED TO THE DEALER AND WAS RESTARTED . THE TECHNICIAN COULD NOT LOCATE ANY ERROR CODES, NOR DUPLICATE THE FAILURE. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290865November 3, 2009
POWER TRAIN, STEERING, SERVICE BRAKES, HYDRAULIC
07 JEEP COMMANDER W/ < 30K MILES, SHUTS OFF WHILE DRIVING. VARIOUS SPEEDS, VARIOUS GEARS, VARIOUS GAS LEVELS, VARIOUS TERRAINS. TRUCK HAS DONE THIS +/- 5X'S OVER THE COURSE OF THE LAST 7 MOS. NO INDICATOR LIGHT, NO WARNING. RESULTS IN COMPLETE LOSS OF POWER STEERING & POWER BRAKES REQUIRING THE NEED TO COAST IN NEUTRAL TO SAFE LOCATION AND ULTIMATELY PULLING THE EMERGENCY BRAKE TO COME TO COMPLETE STOP. TROUBLE THEN GETTING JEEP INTO PARK FOR A RESTART. JEEP HAS BEEN IN DEALER SHOP FOR EACH INSTANCE TO NO AVAIL, DEALER CANNOT SOLIDIFY PROBLEM. 1ST DIAGNOSIS WAS SHIFT MODULE; 2ND DIAGNOSIS WAS SHIFT MODULE 3RD DIAGNOSIS WAS UPGRADE TO SOFTWARE FOR SHIFT MODULE; 4TH DIAGNOSIS WAS LOW TRANSMISSION FLUID. DEALER IS EMPATHETIC, CHRYSLER IS NOT. CHRYSLER ISSUED US A CHECK FOR THE AMOUNT OF 2 LEASE PAYMENTS BUT HAS NOT REMEDIED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289929October 27, 2009
SEAT BELTS
2007 JEEP COMMANDER SEAT BELTS HAVE BROKEN 5 TIMES IN THE LAST 2 YEARS. PURCHASED VEHICLE USE; SO IT DOES NOT FALL UNDER LEMON LAWS UNFORTUNATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289885October 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHEN IDLING ALL OF THE WARNING LIGHTS ON THE INSTRUMENT CONTROL PANEL WOULD ILLUMINATE, AND THEN THE VEHICLE WOULD STALL. THE DEALER STATED THE MANIFOLD SENSOR, AND PRESSURE SENSOR FAILED. SINCE THE VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)), SHE WOULD HAVE TO PAY OVER $300.00 FOR REPAIRS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 40,000. THE CURRENT WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289681October 24, 2009
POWER TRAIN
MY 2007 JEEP COMMANDER LIMITED 4X4 HAS STALLED OUT ON FIVE DIFFERENT OCCASIONS. IN ALL OCCASIONS THE VEHICLE WAS MOVING. AFTER STALLING OUT THE VEHICLE'S POWER BRAKES AND POWER STEERING DID NOT WORK. ALSO, THE FIRST TIME IT STALLED THE CHECK ENGINE LIGHT CAME ON. I HAD A DIAGNOSTICIAN CHECK THE CODE AND IT WAS "BAROMETRIC PRESSURE TOO LOW". HE RESET THE CODE AND THE LIGHT HAS NOT COME BACK ON. MY WARRANTY IS UP AND I HOPE CHRYSLER CAN FIX THIS FOR FREE. I FEEL THIS VEHICLE IS UNSAFE UNTIL THIS IS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288916October 19, 2009
ELECTRICAL SYSTEM, STEERING
2006 JEEP COMMANDER STALLS OUT. WHILE DRIVING DOWN THE ROAD ALL ELECTRICAL WENT AND STEERING LOCKED UP. PUT BACK IN PARK AND CRANKED UP. I HAVE ALREADY HAD THE PCM FLASHED WITH NEW SOFTWARE. AND IT STILL DOES IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288672October 16, 2009
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING THE VEHICLE INTERMITTENTLY STALLS WITHOUT ANY PRIOR WARNINGS. USUALLY AFTER SEVERAL ATTEMPTS HE WAS ABLE TO RESTART THE VEHICLE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS IN THE PROCESS OF BEING INSPECTED BY THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE CURRENT MILEAGE WAS 38,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287423October 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. IN COLD WEATHER CONDITIONS OR WHILE IN THE REVERSE GEAR, THE VEHICLE WOULD STALL. HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL #08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). A REPRESENTATIVE FROM THE MANUFACTURER CONCLUDED THAT HER VEHICLE WAS BUILT 2 WEEKS OUTSIDE OF THE VEHICLES AFFECTED BY THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 51,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287057October 12, 2009
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CRUISE CONTROL IS ENGAGED AT HIGHWAY SPEEDS AND THE VEHICLE IS TRAVELING DOWN A HILL THE CRUISE CONTROL WILL PROPERLY DOWNSHIFT TO SLOW THE VEHICLE AND KEEP IT AT THE SET SPEED. IF THE VEHICLE IS THEN SHIFTED INTO NEUTRAL, THE CRUISE CONTROL WILL DISENGAGE PROPERLY AND THE TRANSMISSION WILL GO INTO THE NEUTRAL GEAR, BUT WHEN SHIFTED BACK INTO DRIVE THE TRANSMISSION WILL RE-ENGAGE AND WILL SLOW THE VEHICLE EXTREMELY ABRUPTLY AS IF SOMEONE SLAMMED ON THE BRAKES WITH FULL FORCE AND WILL NEARLY LOCK-UP THE REAR WHEELS ON DRY PAVEMENT. THIS WILL OCCUR EVEN IF THE CRUISE CONTROL IS TURNED OFF BEFORE SHIFTING BACK INTO DRIVE. THIS HAS HAPPENED TO ME TWICE BECAUSE OF THE PLACEMENT OF THE SHIFTER, AND IT WAS TERRIFYING BECAUSE OF THE SPEED I WAS TRAVELING AND THE ABRUPTNESS WITH WHICH THE VEHICLE SLOWED. IF ANYONE WOULD HAVE BEEN BEHIND ME I WOULD HAVE BEEN HIT AND THERE IS NOTHING THAT CAN BE DONE TO MAKE THE TRANSMISSION NOT DO THAT ONCE THE TRANSMISSION HAS BEEN SHIFTED INTO NEUTRAL. THE VEHICLE WOULD BECOME COMPLETELY OUT OF CONTROL IF DRIVING ON ANYTHING BUT TOTALLY DRY PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286901October 9, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDEER. WHILE DRIVING ABOVE 30 MPH THE VEHICLE BEGAN SHAKING AND SHUT OFF. HE WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE IGNITION CONTROL SWITCH WAS REPAIRED UNDER WARRANTY. THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED AND THE TECHNICIANS ADVISED HIM THAT THE VEHICLE SHOULD NOT BE BROUGHT IN FOR INSPECTION. THE FAILURE MILEAGE WAS 26000. THE CURRENT MILEAGE WAS 27993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286705October 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
DRIVING MY 2006 JEEP COMMANDER ON 635E IN DALLAS, TX, THE CAR JUST DIED GOING 70 MPH WITH 6 LANES OF TRAFFIC, AND I WAS IN THE LANE NEXT TO THE HOV LANE AND IT HAD NOT SHOULDER, JUST A CONCRETE WALL. RATHER THAT CROSS 4 LANES OF HEAVY FAST TRAFFIC WITH NO ACCELERATION IN THE CAR, I WENT INTO THE HOV LANE WHICH HAD LESS TRAFFIC AND GOT REAR ENDED BUT WAS NOT A SERIOUS WRECK AS IT WELL COULD HAVE BEEN. I PUT MY CAR IN PARK AND STARTED IT AND TOOK THE NEXT EXIT AND REPORTED THE ACCIDENT TO THE POLICE. WHEN I GOT HOME I LOOKED UP RECALLS FOR MY JEEP AND FOUND THE V8 ENGINE HAD A RECALL ON THE FRONT CONTROL MODULE SINCE THE CAR WOULD STALL ON THE HIGHWAY. MY CAR IS A V6. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG. I CALLED JEEP AND THEY SAID I SHOULD TAKE IT TO ANOTHER DEALERSHIP 50 MILES AWAY TO "SEE ANOTHER DOCTOR TO FIND THE PROBLEM" IN THE MEANTIME I HAVE TO FIX THE DAMAGE FROM THE REAR END COLLISION AND THANK MY LUCK STARS I AM STILL ALIVE TO FIX IT. YOUR CAMPAIGN NUMBER FOR THE RECALL I REFERRED TO IS: 08V059000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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