Infiniti QX60 Service Bulletins
507 manufacturer communications on file.
- February 22, 2023•Document ID: 10232647Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE
- Mfr Comm. #:
- ITB20-006C
- Date Added:
- March 7, 2023
- Manufacturer:
- INFINITI
SummaryWINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (29)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 9 moreAssociated Documents - February 22, 2023•Document ID: 10232645Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- ITB10-067C
- Date Added:
- March 7, 2023
- Manufacturer:
- INFINITI
SummaryWHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (247)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 moreAssociated Documents - February 17, 2023•Document ID: 10232649Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-007
- Date Added:
- March 7, 2023
- Manufacturer:
- INFINITI
SummaryWIRELESS CHARGER DOES NOT CHARGE IPHONE 12 OR NEWER IF YOU CONFIRM The client states that their Wireless Charger does not charge an iPhone 12 or newer. HINT: The client may describe that when an iPhone is placed on the Wireless Charger, the indicator light illuminates orange, but after approximately 15 seconds it flashes and turns off, and does not charge the phone. ACTION 1. Confirm the current Wireless Charger part number is in Table 1 on page 4. 2. Reprogram the Wireless Charger, if applicable.
Associated Products (4)Associated Documents - February 10, 2023•Document ID: 10231854Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-022A
- Date Added:
- February 18, 2023
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE POP-UP NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (4)Associated Documents - February 2, 2023•Document ID: 10231855Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-006
- Date Added:
- February 18, 2023
- Manufacturer:
- INFINITI
SummaryDISPLAY SCREEN IS BLANK/BLACK WHEN IN AROUND VIEW® MONITOR MODE IF YOU CONFIRM The display screen is blank/black, instead of displaying the Around View® Monitor camera image, when the vehicle is shifted into Reverse or by pressing the CAMERA button. ACTION 1. Confirm the current Infotainment Software Version. See steps 1-4 starting on page 2. 2. If the current Infotainment Software Version is â1570â perform MULTI AV Control Unit Configuration starting on page 3.
Associated Products (2)Associated Documents - January 23, 2023•Document ID: 10231090Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-004
- Date Added:
- February 4, 2023
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE AFTER AV CONTROL UNIT REPLACEMENT SERVICE INFORMATION After replacement of the AV Control Unit on an APPLIED VEHICLE, it is necessary to verify the current software version of the new AV Control Unit to determine if a software version update is required. Follow the steps outlined in the SERVICE PROCEDURE below to determine the current software version and if the AV Control Unit requires a software version update.
Associated Products (4)Associated Documents - January 23, 2023•Document ID: 10231085Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-020A
- Date Added:
- February 4, 2023
- Manufacturer:
- INFINITI
SummaryTELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (19)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX80Associated Documents - January 20, 2023•Document ID: 10231086Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-037A
- Date Added:
- February 4, 2023
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (2)Associated Documents - January 18, 2023•Document ID: 10231088Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB23-002
- Date Added:
- February 4, 2023
- Manufacturer:
- INFINITI
SummaryMISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader, and then update the AV Control Unit with the map data.
Associated Products (19)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX80Associated Documents - January 18, 2023•Document ID: 10231084Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-017A
- Date Added:
- February 4, 2023
- Manufacturer:
- INFINITI
SummaryDTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (19)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX80Associated Documents - December 22, 2022•Document ID: 10229666Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- REVISION 2 PC940
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummaryAir Conditioner Condenser Pipe Voluntary Emission Service Campaign REVISED December 22, 2022 Please discard earlier versions of this bulletin. The announcement under campaign ID PC900, from August 5, 2022 has been revised to include the following: ⢠Vehicles previously identified under PC900 are now identified in Service Comm as PC940. ⢠Repair bulletin ITB22-028 has been revised and is now available: ï Retailers will now inspect the Air Conditioner (AC) System for leak, and if found to be leaking will replace the AC Pipe, ancillary parts, and refill with refrigerant. ⢠Owner notification letters will be mailed January 2023 instructing them to bring their vehicle to an authorized INFINITI retailer to have the remedy work completed at no cost to the owner.
Associated Products (1)Associated Documents - December 21, 2022•Document ID: 10229602Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB22-028A
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummaryVOLUNTARY EMISSION SERVICE CAMPAIGN 2022 QX60; A/C CONDENSER PIPE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (1)Associated Documents - December 8, 2022•Document ID: 10229651Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-043
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummaryINFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV control unit. 2. Configure the AV control unit. 3. Write the VIN to the AV control unit. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below.
Associated Products (18)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX50Associated Documents - December 2, 2022•Document ID: 10229663Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- REVISION 1 PC924
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummarySonar Sensor Replacement REVISED December 2, 2022 Please discard earlier versions of this bulletin. The announcement from October 27, 2022 has been revised to include the following: ⢠The parts restriction will be removed on all parts and retailers will be able to order, as needed, via normal ordering process beginning December 8, 2022.
Associated Products (1)Associated Documents - November 23, 2022•Document ID: 10227253Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB22-041
- Date Added:
- December 6, 2022
- Manufacturer:
- INFINITI
SummaryDRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. ï· If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer. ï· If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.
Associated Products (52)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 32 moreAssociated Documents - November 22, 2022•Document ID: 10227251Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-040
- Date Added:
- December 6, 2022
- Manufacturer:
- INFINITI
Summary3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Tâs 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch⢠Services are no longer available on the APPLIED VEHICLES listed above.
Associated Products (28)2019 Infiniti QX302018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q50+ 8 moreAssociated Documents - November 9, 2022•Document ID: 10227248Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB12-072I
- Date Added:
- December 6, 2022
- Manufacturer:
- INFINITI
SummaryABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (17)2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602021 Infiniti QX502020 Infiniti QX502020 Infiniti QX602019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35Associated Documents - November 4, 2022•Document ID: 10226129Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- ITB22-037
- Date Added:
- November 12, 2022
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION FOR DISTANCE SENSOR DTC DIAGNOSIS SERVICE INFORMATION If DTC C2581-78 (Distance sensor) and/or C2581-92 (Distance sensor) are stored as CURRENT in the LASER/RADAR system, and there is no external impact damage to the outside of the front bumper fascia, the following SERVICE PROCEDURE must be followed prior to replacing any components. ï· Impact damage to the front bumper fascia, distance sensor or distance sensor bracket is not warrantable, and not covered by this SERVICE PROCEDURE.
Associated Products (1)Associated Documents - November 1, 2022•Document ID: 10226128Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-029D
- Date Added:
- November 12, 2022
- Manufacturer:
- INFINITI
SummaryTELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (18)2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX80Associated Documents - October 27, 2022•Document ID: 10226066Service Bulletin/Repair InstructionsBACK OVER PREVENTION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- PC924 2023 QX60
- Date Added:
- November 7, 2022
- Manufacturer:
- INFINITI
SummaryCAMPAIGN BULLETIN Sonar Sensor Replacement ***** Retailer Announcement ***** INFINITI is now escalating the temporary hold on 42 specific 2023 INFINITI QX60 vehicles identified in Service Comm to a retailer inventory quality action to replace the four front and four rear sonar sensors. Due to a supplier issue, which has since been corrected, certain vehicles were manufactured and shipped with sonar sensors that could potentially provide the driver with a false alert. Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. ***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History â Open Campaigns I.D. PC924 ⢠New vehicles in retailer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to IPSB 15-286 for additional information ⢠Some vehicles may still be in transit. Please continue to check newly arriving inventory for QA Hold applicability. 2. Please do not drive, loan, rent, sell or trade the specific vehicles in retailer inventory subject to this quality hold. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Parts are on restriction and can be ordered via DBS. 5. URGENT: The service department should submit the applicable warranty claim for the action performed as the action is completed so it can be closed on Service Comm, and release the vehicle.
Associated Products (1)Associated Documents