Infiniti Q60 Service Bulletins
326 manufacturer communications on file.
- February 10, 2021•Document ID: 10188535Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB18-023a
- Date Added:
- March 9, 2021
- Manufacturer:
- INFINITI
Summary2018 Q50, Q50 HYBRID, AND Q60; POI DOES NOT DISPLAY AFTER VOICE MENU CALL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (2)Associated Documents - February 4, 2021•Document ID: 10188526Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-042b
- Date Added:
- March 9, 2021
- Manufacturer:
- INFINITI
SummaryINFINITI; AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (4)Associated Documents - February 4, 2021•Document ID: 10188523Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-030a
- Date Added:
- March 9, 2021
- Manufacturer:
- INFINITI
SummaryAV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY, below. Discard all previous versions of this bulletin.
Associated Products (4)Associated Documents - February 3, 2021•Document ID: 10188303Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE; LANE DEPARTURE: SENSING SYSTEM: OTHER
- Mfr Comm. #:
- ITB19-013b
- Date Added:
- March 6, 2021
- Manufacturer:
- INFINITI
SummaryAEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (33)2021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX80+ 13 moreAssociated Documents - February 2, 2021•Document ID: 10188305Service Bulletin/Repair InstructionsEQUIPMENT; FORWARD COLLISION AVOIDANCE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-023a
- Date Added:
- March 6, 2021
- Manufacturer:
- INFINITI
SummaryLANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (29)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX60+ 9 moreAssociated Documents - February 1, 2021•Document ID: 10188302Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-009a
- Date Added:
- March 6, 2021
- Manufacturer:
- INFINITI
SummaryINTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (4)Associated Documents - February 1, 2021•Document ID: 10188296Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-005a
- Date Added:
- March 6, 2021
- Manufacturer:
- INFINITI
SummaryCLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (20)2019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti QX302017 Infiniti QX602016 Infiniti Q502015 Infiniti Q502014 Infiniti Q50Associated Documents - January 28, 2021•Document ID: 10186824Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-026a
- Date Added:
- February 6, 2021
- Manufacturer:
- INFINITI
SummaryTELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (8)Associated Documents - January 27, 2021•Document ID: 10186793Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-029a
- Date Added:
- February 6, 2021
- Manufacturer:
- INFINITI
SummaryTELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti InTouch Services⢠subscription the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. ï A table has been provided on the next page that lists the model and year-specific steps required to successfully configure a TCU after it has been replaced. ï A check OFF sheet has been provided on page 11 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.
Associated Products (8)Associated Documents - January 22, 2021•Document ID: 10186859Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- Performance Pack
- Date Added:
- February 6, 2021
- Manufacturer:
- INFINITI
SummarySubject: MY21 Performance Package (Q50/Q60) Update In MY21, INFINITI introduced the Performance Package - two existing Motorsports items, Axle-Back Sport Exhaust and Red Alpha Cold-Air Intake â as a VPC Accessory Package for Q50 and Q60 RED SPORT 400. These items are packaged in the trunk of the vehicles, and are expected to be installed by the retailer at time of sale, assuming client agreement. The Performance Package is listed as a $1,206 VPC Accessory on the Monroney label. The MSRP is not inclusive of labor, which INFINITI had earlier directed retailers to charge to clients at time of sale. Effective January 11th, INFINITI will only offer the Performance Package items through Motorsports & the package will be deleted from all future Q50/Q60 orders. For the remaining vehicles with the Performance Package in retailer inventory, retailers are not to charge labor to clients. INFINITI will manually credit retailersâ Non-Vehicle Accounts (âNVAsâ) for labor costs. o Retailers should also not file labor claims for any incorrectly built units o Additionally, INFINITI will issue a credit for labor to the NVA of those retailers that have retailed vehicles with the Performance Package prior to this communication and did not charge the client for labor Retailers interested in ordering either the Axle-Back Sport Exhaust or Red Alpha Cold-Air Intake can email Motorsports directly at [email protected] for pricing.
Associated Products (2)Associated Documents - December 17, 2020•Document ID: 10185408Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB20-006a
- Date Added:
- January 9, 2021
- Manufacturer:
- INFINITI
SummaryWINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (17)Associated Documents - December 10, 2020•Document ID: 10185375Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB15-024a
- Date Added:
- January 9, 2021
- Manufacturer:
- INFINITI
Summary2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
Associated Products (112)2015 Infiniti G372015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti G372014 Infiniti M352014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX35+ 92 moreAssociated Documents - November 30, 2020•Document ID: 10183966Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- ITB20-026
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryTELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled. The TCU must be reset to re-enable the automatic collision notification function. This bulletin describes how to reset the TCU after an automatic collision notification has been performed.
Associated Products (8)Associated Documents - November 5, 2020•Document ID: 10183964Service Bulletin/Repair InstructionsLANE DEPARTURE: SENSING SYSTEM: CAMERA; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- ITB19-013a
- Date Added:
- December 8, 2020
- Manufacturer:
- INFINITI
SummaryAEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (31)2021 Infiniti Q502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 11 moreAssociated Documents - September 16, 2020•Document ID: 10180980Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LANE DEPARTURE
- Mfr Comm. #:
- ITB20-023
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryLANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ï· For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure. ï· Refer to the Electronic ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).
Associated Products (29)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX60+ 9 moreAssociated Documents - September 14, 2020•Document ID: 10180978Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-042c
- Date Added:
- October 8, 2020
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
Associated Products (79)2020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q60+ 59 moreAssociated Documents - August 31, 2020•Document ID: 10179560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB20-021
- Date Added:
- September 11, 2020
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following Service Procedure is for the items below: ï· Stability improvements and âbugâ fixes Refer to steps 1 - 4 to confirm that this bulletin applies. HINT: The software update only needs to be downloaded once and can then be used on multiple Applied Vehicles until other infotainment software is loaded onto the USB drive to overwrite the original data.
Associated Products (4)Associated Documents - May 19, 2020•Document ID: 10176218Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB20-016
- Date Added:
- June 10, 2020
- Manufacturer:
- INFINITI
SummaryQ50 AND Q60 WITH V6 ENGINE; COOLANT RESIDUE AT WATER PUMP IF YOU CONFIRM Coolant residue is on the surface of the water pump and on the water pump pulley AND Coolant DOES NOT leak out when connected to a cooling system pressure tester. HINT: The customer may state there is a coolant smell. ACTION Install an EPT sealer to the face of the water pump pulley. ï· For EPT sealer installation, see SERVICE PROCEDURE on the next page. ï· For EPT sealer information, see PARTS INFORMATION on the last page of this bulletin.
Associated Products (5)Associated Documents - May 13, 2020•Document ID: 10176214Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB15-019a
- Date Added:
- June 9, 2020
- Manufacturer:
- INFINITI
SummaryCONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of ITB15-019.
Associated Products (39)2015 Infiniti Q402015 Infiniti Q602014 Infiniti Q602013 Infiniti G372012 Infiniti G252012 Infiniti G372011 Infiniti G252011 Infiniti G372010 Infiniti G372010 Infiniti M352010 Infiniti M452009 Infiniti G372009 Infiniti M352009 Infiniti M452008 Infiniti FX352008 Infiniti FX452008 Infiniti G352008 Infiniti G372008 Infiniti M352008 Infiniti M45+ 19 moreAssociated Documents - April 29, 2020•Document ID: 10174721Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB20-002a
- Date Added:
- May 5, 2020
- Manufacturer:
- INFINITI
Summary2016-2019 Q50 AND 2017-2018 Q60; VR30DDTT ENGINE SERVICE INFORMATION This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (6)Associated Documents