Infiniti M35 Complaints

465 consumer complaints on file.

#10504870March 28, 2013
SEATS
DRIVER'S SEAT COLLAPSED AND CAME OFF TRACKS WHILE CAR WAS BEING DRIVEN. DEFECTIVE WELDS HOLDING SEAT ASSEMBLY DETERMINED TO BE CAUSE. INFINITI DIAGNOSIS; SEAT TRACK BROKEN. REQUIRED REPLACEMENT OF FRONT ADJUSTER ASSEMBLY; PART # 87450-EH00A. COST OF PART $835.15. LABOR TO INSTALL; $399.36. THIS IS A NISSAN/INFINITI PROBLEM REPORTED PREVIOUSLY TO NHTSA ON NUMEROUS OCCASSIONS. WELD FAILURE CAUSES SEAT TO COLLAPSE. PROBLEM IS LONGSTANDING, WELL DOCUMENTED, AND KNOWN TO INFINITI. IN SPITE OF THIS, NO REMEDIATION, OTHER THAN REPAIR AT OWNER'S EXPENSE, HAS BEEN OFFERED BY INFINITI. THIS WELD FAILURE IS A SERIOUS SAFETY RELATED MATTER THAT IS NOT THE RESULT OF ABUSE, MAINTENANCE NEGLECT, OR OVERSTRESS TO SEAT OR SEAT ASSEMBLY. THE HAS BEEN ACKNOWLEDGED BY REPAIR PERSONNEL AT DEALERSHIP THAT CARRIED OUT THE REPAIR. MANUFACTURER SHOULD BE ENCOURAGED TO STAND BEHIND THEIR PRODUCT AND THEIR PRODUCT SAFETY AND CARRY OUT THIS REPAIR WITHOUT COST TO OWNERS. THIS IS A VERY DISAPPOINTING EXPERIENCE COMING FROM A COMPANY THAT HAS AN OUTSTANDING RECORD OF RELIABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501346March 5, 2013
STEERING
VEHICLE STEERING ESPECIALLY HARD TO CONTROL ON HIGHWAY/INTERSTATE. CHANGED OEM TIRES AT 22,800 MILES AND HELPED SOMEWHAT. HAVE 20,000 MILES ON NEW TIRES AND PROBLEM HAS RESURFACED. VEHICLE'S STEERING WHEEL WILL ABRUPTLY JERK LEFT OR RIGHT DEPENDING ON ROAD SURFACE AND CAUSE AUTO TO LEAVE THE LANE ITS TRAVELING IN. HAD DEALERSHIP ALIGN BUT DOES NOT HELP. ALMOST CAUSED AUTO TO LEAVE INTERSTATE ON 3/1/13 AT 70 MPH. VERY SERIOUS ISSUE; AFRAID TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499498February 20, 2013
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON A FREEWAY AT LOW RATE OF SPEED (RUSH HOUR) I HAVE EXPERIENCED ENGINE STALL CONDITION. ALL WARNING LIGHTS WENT ON,INCLUDING BRAKE INDICATOR. I WAS ABLE TO SHIFT GEAR INTO PARK POSITION AND SHUT THE VEHICLE DOWN. AFTER A COUPLE MINUTES, I RESTARTED THE ENGINE AND DRIVED HOME. THAT WAS ONE SCARY MOMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491499January 5, 2013
STEERING, SUSPENSION
I HAVE A 2006 INFINITI M35X. I'VE HAD IT FOR ABOUT A YEAR. EVER SINCE I PURCHASED IT, I HAVE NOTICED SUDDEN JERKING IN THE STEERING WHEEL. THE CAR SEEMS TO BE "ALL OVER THE ROAD" I'VE BROUGHT IT IN TO HAVE IT SERVICED/LOOKED AT, THEY TELL ME NOTHING IS WRONG. WHEN I DRIVE THE VEHICLE, I MOST CERTAINLY CAN TELL SOMETHING IS SERIOUSLY WRONG! IT'S DANGEROUS, THE WAY THE VEHICLE PULLS FROM LEFT TO RIGHT, IN AND OUT OF LANES. I'VE DONE SOME RESEARCH ONLINE AND HAVE LEARNED THAT MANY MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEMS. MANY OF WHICH ARE BLAMING A FAULTY STEERING RACK. THIS IS A VERY DANGEROUS FLAW WITH THE INFINITI M35. I HAVE HAD ALIGNMENTS AND BRAND NEW TIRES. NEITHER OF THESE ARE THE PROBLEM. IT SEEMS THIS PROBLEM HAS BEEN GOING ON FOR QUITE SOMETIME WITH SEVERAL COMPLAINTS AND IT DOESN'T SEEM LIKE ANYONE IS DOING ANYTHING ABOUT IT. AFTER LOTS OF RESEARCH, I THINK IT IS IMPERATIVE THAT SOMEONE LOOK INTO A POSSIBLE RECALL ON THE STEERING RACK OF THE INFINITI M35 MODELS 2006-2009, AS THESE ARE THE YEARS WHICH LOOK TO BE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490381December 28, 2012
STEERING
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY PULL TO THE LEFT OR THE RIGHT, DEPENDING ON THE LEVELING OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A FRONT END ALIGNMENT WAS PERFORMED HOWEVER, DID NOT CORRECT THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THEY DID NOT LOCATE ANY PROBLEMS WITH THE FRONT END OF THE VEHICLE OR THE STEERING COLUMN. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,600 AND THE CURRENT MILEAGE WAS 76,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487585December 6, 2012
SEATS
AS I WAS DRIVING, THE LEFT SIDE SUPPORT UNDER MY DRIVER SEAT BROKE. I BEGAN TO FALL BACKWARDS BUT WAS ABLE TO CATCH MYSELF BECAUSE I WAS TRAVELING AT SUCH A SLOW SPEED. TWO DAYS LATER, I TOOK MY CAR INTO MY DEALERSHIP EXPECTING THAT THEY WOULD REPAIR THIS GIANT SAFETY ISSUE WITH NO CHARGE TO ME. THEY TOLD ME I NEEDED A WHOLE NEW SEAT AND THE COST WOULD BE $1400. I RESPONDED BY SAYING IT SHOULD BE FREE TO FIX, BUT I WOULD PAY UP TO $500 IF THEY WERE TO FIX IT AND OFFER ME A LIFETIME WARRANTY ON BOTH THE DRIVER AND PASSENGER SEAT. THEY REFUSED AND WE ARE NOW AT A STALEMATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486712December 2, 2012
STEERING, SUSPENSION
I BOUGHT A USED M35X AND THE CAR SINCE I PURCHASES HAS A PROBLEM WITH THE STEERING TRACKING WHEN ON THE HIGHWAY. THE CAR TRACKS TO THE BUMPS IN THE ROAD AND PULLS YOU OUT OF THE LANE. TO COUNTER YOU NEED TO DRAMATICALLY PULL THE WHEEL BACK TO COUNTER. SOMETHING ISN'T RIGHT WITH THE CAR DESIGN OR SET-UP. I HAVE NEW TIRES AND ALIGNMENT AND THIS STILL DIDN'T CORRECT THE ISSUE FULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484737November 14, 2012
SEATS
WHILE DRIVING ON HIGHWAY FELT THE REAR OF DRIVER SEAT SLIDE INTO CENTER CONSOLE. ATTEMPTED TO READJUST SEAT AT WHICH TIME IT KEPT SLIDING TO CONSOLE. WHEN CHECKING FOR PROBLEM, ENTIRE REAR OF SEAT WAS LIFTED AND THE POWER SEAT UP/DOWN NOT FUNCTIONING. MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482804October 31, 2012
SEATS
THE DRIVERS SEAT BASE BROKE LOOSE FROM THE METAL LEVER THAT ADJUSTS THE HEIGHT OFF THE FLOOR AND THE SEAT TRACK IS RESTING ON THE FLOOR . THE SEAT CANNOT BE ADJUSTED LEVEL AND THE CAR CANNOT BE DRIVEN WITH THE BROKEN SEAT POSITION. DEALER SAID REPAIR IS NOT COVERED UNDER RECALL AND WILL BE OWNERS RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480753October 16, 2012
SEATS
SAFETY EQUIPMENT FAILURE - DURING HIGHWAY DRIVING WITH 205LB DRIVER, THE DRIVER'S SEAT FRAME FAILED AND FELL APPROX. 1/2 INCH IN LEFT REAR OF SEAT. UPON INSPECTION, APPLYING MINIMAL SIDE PRESSURE TO THE DRIVER'S SEAT BACK IN THE DIRECTION OF THE PASSENGER WILL LIFT LEFT REAR OF SEAT APPROX. 2 INCHES AND FLEX THE SEAT LATERALLY. APPLYING PRESSURE THE REAR OF THE HEADREST TOWARD THE FRONT OF VEHICLE WILL RAISE ENTIRE SEAT APPROXIMATELY 4 INCHES AT THE REAR. A FRONTAL ACCIDENT WILL CAUSE THE WEIGHT OF THE SEAT TO BE TRANSMITTED INTO THE BODY OF THE DRIVER AND INCREASE SEAT BELT LOADS AS WELL AS NULLIFY HEAD RESTRAINT PROTECTIONS. IN THE WORST CASE, THE FRONT SEAT BOLTS MAY ALSO FAIL DUE TO THIS KNOW NISSAN SEAT FRAME WELD PROBLEM RESULTING IN THE DRIVER'S SEAT DETACHING FROM THE VEHICLE. UPON CONSULTATION WITH AN INFINITY DEALERSHIP OVER THE TELEPHONE, THE SERVICE REP. IMMEDIATELY IDENTIFIED THE PROBLEM AS A FAILURE IN A SEAT FRAME WELD. THE REPLACEMENT PART # 87450EH00A COSTS $759.99 AND LABOR $212.50. THE REP. INDICATED MULTIPLE INFINITY'S HAD BEEN REPAIRED WITH THIS PROBLEM. INFINITY PARTS DEPARTMENT ALSO INDICATED THIS WAS A KNOWN FAILURE IN A SEAT WELD AND THEY KEEP THE PART REGULARLY STOCKED FOR REPAIR. ALSO SEE PE08065 THE 2006 NISSAN MURANO HAS SIMILAR FAILURES. ENCLOSED ARE SIMILAR M35 AND MURANO SEAT FAILURES. ODI ID NUMBER : 10243332 ODI ID NUMBER : 10452830 ODI ID NUMBER : 10466301 ODI ID NUMBER : 10480060 ODI ID NUMBER : 10434271 ODI ID NUMBER : 10432735 ODI ID NUMBER : 10424657 ODI ID NUMBER : 10402453 ODI ID NUMBER : 10382566 ODI ID NUMBER : 10296221 ODI ID NUMBER : 10480152 ODI ID NUMBER : 10479311 ODI ID NUMBER : 10477742 ODI ID NUMBER : 10475191 ODI ID NUMBER : 10475187 ODI ID NUMBER : 10475041 ODI ID NUMBER : 10473627 ..AND ATLEAST 50 ADDITIONAL ODI'S FOR 2006 NISSAN MURANO ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480193October 15, 2012
SEATS
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE A PASSENGER WAS ADJUSTING THE PASSENGER'S SEAT, IT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE SEAT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480060October 14, 2012
SEATS
DRIVER SEAT MOVES FORWARD AND BACK UNDER BRAKING AND BACK UNDER ACCELERATION. WHILE BRAKING IT WILL PUSH THE DRIVER CLOSER TO THE STEERING WHEEL AND COULD CAUSE HARM TO ONES SELF WITH THE SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468661July 29, 2012
POWER TRAIN
INFINITI M35 TRANSMISSION FAILED TO ENGAGE IN REVERSE WHEN CAR REACHED NORMAL RUNNING TEMP. ONLY OPTION SUGGESTED BY INFINITI DEALERSHIP WAS TO REPLACE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467747July 26, 2012
SEATS
DRIVERS SIDE SEAT LEANS TO RIGHT. UNABLE TO RAISE THE SEAT. SEAT BOTTOM IS RESTING ON THE TRACK. ALSO, SEAT MEMORY POSITION INTERMITTENTLY FAILS TO RETURN TO SETTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464646July 8, 2012
STEERING
GETTING UNCONTROLLABLE STEERING VIBRATION AT THE STEERING WHEEL. EVEN PURCHASED BRAND NEW TIRES AND GOT A FRONT END ALLIGNMENT AND NOTHING SEEMS TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455675April 18, 2012
SEATS
2006 AND 2007 INFINITI M35'S HAVE WELL DOCUMENTED PROBLEMS WITH THE SEAT TRACK BREAKING. IT ACTUALLY STARTS OFF BY THE SEAT SLIDING BACK AND FORTH DURING BRAKING AND ACCELERATING. IT THEN GETS PROGRESSIVELY WORSE AS TIME GOES ON TILL THE SEAT RAIL ITSELF BREAKS. AT THAT POINT THE SEAT MOVES AND LEANS INTO THE CENTER CONSOLE. I HAD A 2006 INFINITI M35 WITH THIS PROBLEM AND I NOW HAVE A 2007 INFINITI M35 WITH IT. THE DEALER COST TO FIX IS $1200.00. INFINITI OWNERS ARE NOT HAVING THIS FIXED DUE TO THE COST AND ARE DRIVING A VEHICLE THAT SHOULD BE CONSIDERED A SAFETY HAZARD. INFINITI WILL NOT FIX THIS IF ITS OUT OF WARRANTY. THIS SHOULD BE CONSIDERED A RECALL. I ONLY HOPE THAT THIS SMALL COMPLAINT WILL BE THE ONE THAT MAKES SOMETHING HAPPEN. THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455433April 16, 2012
STEERING
STEERING WHEEL TRAMLNES AND WANDERS. UNSAFE LANE CHANGING. BEFORE THE CAR COMES TO A FULL STOP, THE STEERING WHEEL MAY COME TO REST AT A 30 DEGREE ANGLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452690March 22, 2012
ENGINE AND ENGINE COOLING
WARM AIR WAS COMING OUT OF THE VENTS. I TOOK IT TO THE LOCAL INFINITI DEALER AND THIS WAS THE DIAGNOSIS. COMPRESSOR : CLUTCH FAILED TO ENGAGE IN COMPRESSOR & THEREFORE I HAD NO AIR CONDITIONING. I BOUGHT THE VEHICLE NEW IN OCTOBER OF 2006. IT ONLY HAS 35,800 MILES. THERE IS NO REASON FOR A COMPRESSOR ON ANY CAR TO MALFUNCTION AT 35,000 MILES AND CERTAINLY NOT ON A LUXURY AUTO. PARTS WERE $830, LABOR WAS $369, PLUS TAX. TOTAL COST OF REPAIR WAS $1354.00. I HAVE OWNED CARS MADE BY FORD, GM, TOYOTA, BMW AND HAVE NEVER HAD A COMPRESSOR PROBLEM. I KEPT AN 2002 TOYOTA AND A1996 BMW FOR 10 YEARS WITH NO COMPRESSOR PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452709March 22, 2012
SEATS
TL* THE CONTACT OWNS A 2007 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE SEAT BRACKET FRACTURED, CAUSING THE SEAT TO MOVE WHILE THE VEHICLE WAS IN MOTION. THE DEALER ADVISED THE CONTACT TO REPLACE THE SEAT BOTTOM AT HIS EXPENSE. THE MANUFACTURER WAS AWARE OF THE FAILURE BUT FAILED TO OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 76,924 AND THE FAILURE MILEAGE WAS 76,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450310March 5, 2012
AIR BAGS
ON NOVEMBER 09, 2011 WE WERE INVOLVED IN A FOUR VEHICLE CRASH. WE WERE DRIVING NORTHBOUND ON THE HIGHWAY WHEN A VEHICLE DRIVING AT LEAST AT 70 MPH STRUCK US FROM BEHIND, CAUSING OUR VEHICLE TO IMPACT ANOTHER VEHICLE IN THE FRONT. MY VEHICLE WAS A DECLARED A TOTAL LOSS, NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED WITH THE IMPACTS. DUE TO AIRBAG FAILURE MY HUSBAND AND I RECEIVED SEVERE INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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