Infiniti M35 Complaints

465 consumer complaints on file.

#10149604February 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I JUST BOUGHT A BRAND NEW 2006 INFINITI M35 ON OCTOBER OF 2005 FROM MILLER IFINITI IN THE CITY OF VAN NUYS CA. I BARELY HAVE 3 MONTHS WITH THIS CAR AND THE BRAKES ARE ALREADY SQUEAKING. I CALLED THE SERVICE DEPARTMENT AND SPOKE TO CARL MILLER (MANAGER OF THE SERVICE DEPARTMENT) AND ADVISED IN DETAIL OF THE "SQUEAKING PROBLEM OF MY VEHICLE" HE LITERALLY TOLD ME "QUOTE ON QUOTE" TO GET ON THE FREEWAY AND ON THE WAY OUT OF THE EXIT TO BRAKE REALLY HARD - THAT WOULD SUPPOSEDLY FIXED THE PROBLEM. I SAID NO, I TOLD HIM THAT I WAS GOING TO TAKE MY CAR IN FOR HIM TO CHECK IT, THEN HE SAID, THAT IT WOULD NOT MATTER BECAUSE, HE WOULD TELL ME THE SAME THING ONCE I GOT THERE (BASICALLY, SEND ME BACK HOME). THE BRAKES ARE SQUEAKING REALLY BAD TO BE SUCH A NEW CAR. I REFUSE TO PUT MYSELF OR MY FAMILY IN DANGER FOLLOWING THE PROCEDURES GIVEN FROM CARL MILLER (SERVICE MANAGER). I SERIOUSLY THINK, THERE IS SOMETHING WRONG WITH THE BRAKES/DISCS OF THIS MODELS (I BELIEVE THAT THIS IS A SAFETY ISSUE THAT SHOULD BE RESOLVED RIGHT AWAY). ACCORDING TO CARL MILLER THIS IS NORMAL PROTOCOL FOR SUCH PROBLEMS. I REFUSE TO BELIEVE THAT INFINTI SUPPOSEDLY A LUXURY BRAND EXPECTS THE CUSTOMER TO DO THIS HORRENDOUS PROCEDURE DUE TO THEIR POORLY MADE VEHICLES (POOR ENGINEERING). IF THIS PROBLEM IS NOT RESOLVED, I WILL NEVER AGAIN BUY FROM INFINITI. IN THE FUTURE I LOOK FORWARD TO LEXUS AND ACURA REAL LUXURY VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140748October 25, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: THE CONTACT STATES THERE WAS A PROBLEM WITH THE HEADLIGHTS. THE BEAM FROM THE LIGHTS WILL SHOW THE ROAD FOR NO MORE THAN TEN TO FIFTEEN FEET IN FRONT OF THE VEHICLE. THIS IS BECAUSE OF THE COMPUTER LEVELING SYSTEM POSITIONING THE LIGHT BEAM CLOSER TO THE VEHICLE THAN NECESSARY. HE FEELS THAT UNDER NORMAL DRIVING CONDITIONS BRAKING DISTANCES WOULD EXCEED THE AMOUNT OF LIGHTED AREA. WHEN HE CONTACTED THE MANUFACTURER, THEY SAID THAT THE LIGHTS WERE DESIGNED TO DO THIS. *AK UPDATED 11/29/2005 - *NM UPDATED 01/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137713September 9, 2005
ELECTRICAL SYSTEM
2006 M35 DEVELOPED PROBLEMS WITH THE IGNITION AND THE BATTERY.*MR THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132907August 15, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THERE IS A HORIZONTAL BAND OF BLACKNESS BETWEEN THE AREA ILLUMINATED BY THE LOW BEAM HEADLIGHTS AND THE HIGHBEAM HEADLIGHTS. THIS CREATES A BLIND SPOT AND A SERIOUS POTENTIAL HAZARD WHEN DRIVING AT NIGHT. THE HIGH BEAM HEAD LIGHTS APPEAR TO BE AIMED VERY HIGH; THEY ILLUMINATE THE MID AND UPPER SECTIONS OF TREES VERY WELL BUT NOT THE ROAD IN FRONT OF THE VEHICLE. I RETURNED THE CAR TO THE DEALER WHO INDICATED THE HEADLIGHTS WERE PROPERLY AIMED. FURTHERMORE THE DEALER INDICATED THAT THE HIGH BEAMS CANNOT BE AIMED INDEPENDENT OF THE LOW BEAMS. I WAS REFERRED TO INFINITI'S REGIONAL REPRESENTATIVE. THIS INDIVIDUAL CONFIRMED THAT THERE IS NO SEPARATE ADJUSTMENT FOR HIGH AND LOW BEAMS. HE ALSO INDICATED HIS BELIEF THAT THE DEALER HAD PROPERLY EVALUATED MY PROBLEM. (HOW HE WOULD KNOW THIS ESCAPES ME) AS A RESULT I CONTINUE TO HAVE A VEHICLE WITH THIS HAZARDOUS DEFECT PUTTING MY SAFETY AND THAT OF OTHERS IN JEOPARDY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124038June 2, 2005
ELECTRICAL SYSTEM
NAVIGATION SYSTEM SCREEN FLICKERS WHEN REVERSE IS ENGAGED. BLUETOOTH PHONE INTERFACE HAS NOT BEEN WORKING PROPERLY, MODULE REPLACED WITH NO IMPROVEMENT. HORRIBLE GAS MILEAGE (AS LOW AS 8.5 MPG). LOUD METALLIC "GONG" NOISE CAN BE HEARD WHEN VEHICLE IS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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