Infiniti FX35 Complaints

448 consumer complaints on file.

#11205345May 2, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI FX35. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE ENGINE, VDC, AND SLIP WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED LESS THAN A MILE DOWN THE ROAD. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE LEFT AND RIGHT CAMSHAFT POSITION SENSORS WERE REPLACED. THE CONTACT CALLED SHEEHY INFINITI OF CHANTILLY (LOCATED AT 4145 AUTO PARK CIR, CHANTILLY, VA 20151, (703) 372-0381) AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT WAS ALSO INFORMED BY PHONE THAT THE FAILURE COULD ALSO BE DUE TO A LOOSE WIRE. THE VEHICLE WAS TOWED TO THE SHEEHY DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT CRANK POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 35590467. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204528April 29, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CERRITOS AUTO SQUARE (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202783April 22, 2019
AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING
THIS VEHICLE HAS 3 RECALLS PROGRAMS: THE FRONT PASSENGER AIR BAG, DEALERS WILL REPLACE THE HEADLAMP ASSEMBLIES, DEALERS WILL REPLACE THE REAR COMBINATION LAMP ASSEMBLIES. COULD YOU HELP WITH THIS REPLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193867April 4, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE RPMS AND SPEEDOMETER INCREASED ALTHOUGH THE ACCELERATOR PEDAL WAS NOT PRESSED. DURING THE FAILURE, THE VDS AND SLIP WARNING SENSORS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192696March 31, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
HELLO. MY CAR FALLS UNDER THE REVOCABLE COMPANY INFINITI ON THREE POINTS, BUT THE OFFICIAL DEALER DOES NOT WANT TO HELP ME. REFUSING TO REPLACE. NHTSA RECALL NUMBER 15V-287 NHTSA RECALL NUMBER 06V-328 NHTSA RECALL NUMBER 05V-555
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11186301March 12, 2019
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER ENTERED THE HEADLIGHT UNITS AND CAUSED THE HEADLIGHTS TO TURN OFF. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT ONE OF THE HEADLIGHTS WAS PREVIOUSLY REPAIRED AND THE VEHICLE WAS NO LONGER INCLUDED IN THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 181,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186294March 12, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
OK THIS COMPLAINT IS ABOUT THE MELTING DASHBOARD ON MI VEHICLE IS NOT ONLY DANGEROUS TO DRIVE WHEN THE SUN IS IN FRONT OF YOU BECAUSE OF THE GLARE BUT COSMETICALLY LOOKS DISGUSTING, EVERY TIME SOMEONE GETS IN MY CAR ASKS ME IF MY CAR HAS SOME KIND OF DECEASED OR THEY EVEN MENTION CHICKENPOX AS A JOKE. I CONTACTED INFINITI ABOUT THE ISSUE END THEY TOLD ME THAT I JUST MISSED THE RECALL AND THEY COULDN'T DO ANYTHING ABOUT IT. WELL THE PROBLEM IS STILL THERE AND IS A FACTORY DEFECT THAT NOT ONLY ME BUT THOUSANDS HAS THE SAME PROBLEM. I ASK YOU FOR YOUR HELP TO SEE IF THIS PROBLEM COULD BE RESOLVED. I HEARD THAT MAZDA HAS RECALL ALL THEIR DEFECTIVE DASHBOARD AND I THINK THAT EVERY OTHER COMPANY SUCH AS LUXURY INFINITI SHOULD STAND BEHIND THEIR PRODUCT. I AM A FAMILY MAN WITH TWO KIDS 12 AND 7 AND I WOULD HATE TO THINK THAT SOMETHING CAN HAPPENED WHILE DRIVING WITH THIS DASHBOARD THAT MAXIMIZES THE GLARE DUE TO ITS CONDITION. I TOOK A FEW PICTURES TO SHOW YOU THE GLARE AND THE DEFECT. ALSO THIS HAPPENED IN NEW YORK WHERE I RESIDE AND EVERY SUMMER IT GETS WORST AND WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182630February 26, 2019
STRUCTURE:BODY
THERE IS A RECALL NOT ISTED ON THIS SITE TO DO WITH THE MELTING/BUBBLING DASHBOARD. THERE COULD BE A HEALTH HAZARD WITH THE ADHESIVE AND INFINITI CLOSED THE RECALL AND IT IS NOT FOR THE LIFE OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174851February 6, 2019
UNKNOWN OR OTHER
THE DASHBOARD OF MY 2005 FX35 SUV MELTED FROM THE RADIATION INTERNALLY. WAS THERE A RECALL THAT I HAD MISSED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174300February 4, 2019
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 INFINITI FX35. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. INFINITI OF NAPERVILLE (1550 WEST OGDEN AVENUE, NAPERVILLE, IL 60540, (630) 241-3000) WAS CONTACTED AND STATED THAT THE FAILURE MAY BE DUE TO THE DOOR LOCK ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173365January 31, 2019
AIR BAGS
NOT SURE IF RELATED TO TAKATA AIRBAG, BUT THE PASSENGER AIRBAG SENSOR WENT OUT AND ONLY CERTAIN VINS WERE RECALLED. WHEN I STARTED MY CAR, THE AIRBAG SENSOR LIGHT ILLUMINATED AND REMAINED ILLUMINATED. WHEN I SPOKE TO THE SERVICE GUY, HE SAID AS LONG AS IT'S NOT FLASHING, YOU CAN DRIVE IT. SO I TURNED CAR ON AGAIN TO GO TO WORK, AND THE AIRBAG SENSOR LIGHT BEGAN TO FLASH. SERVICE GUY SAID BRING IT IN, IT'S MORE URGENT NOW. THEY RAN THE COMPUTER SCAN AND NOTED THE PASSENGER AIRBAG SENSOR HAS FAILED. CLOSE TO $5000 TO REPLACE ENTIRE SEAT WITH SENSOR. HE SAID IT'S OKAY TO DRIVE YOU JUST DON'T HAVE PASSENGER AIRBAG PROTECTION. I'M VERY CONCERNED AND DISAPPOINTED THAT ONLY SOME VINS WITH THE SAME ISSUE HAS BEEN RECALLED AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172749January 29, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT STATED THAT THERE WERE BUBBLES IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO JIM LUPIENT INFINITI (763-546-5577, LOCATED AT 7200 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) WHERE THE TECHNICIAN STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172541January 28, 2019
SEATS, VEHICLE SPEED CONTROL
SEAT (DRIVER'S) ADJUSTMENT/ MOVEMENT (BACK & FORTH) HAS A SCARY 'KINK/TWIST/WIGGLE'. I FEAR THAT THE SEAT MAY BECOME DISLODGED FROM IT'S RAIL/TRACK, WHILE DRIVING. ALSO, THE PASSENGER SIDE FRONT ELECTRIC WINDOW LIFT DOES NOT CLOSE, BUT REOPENS ABOUT 2-INCHES WHEN THE WINDOW LIFT BUTTON IS RELEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165934January 8, 2019
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON THE EXPRESSWAY TODAY AND MY SUNROOF EXPLODED. I DID NOT EXPERIENCE ANY FALLING DEBRIS OR OTHER ISSUE THAT WOULD CAUSE THIS TO HAPPEN - THE ROOF SIMPLY EXPLODED. GLASS WENT EVERYWHERE. THE SOUND OF THE EXPLOSION SOUNDED LIKE A GUNSHOT AND I IMMEDIATELY PULLED TO THE SIDE OF THE HIGHWAY TO DETERMINE WHAT HAD OCCURRED. THERE WAS NO VISIBLE DAMAGE TO TIRES OR THE BODY SO I SLOWLY BEGAN DRIVING ON THE SHOULDER TO REACH A EXIT NEAR BY. AS I BEGAN MOVING I COULD HEAR THE INFILTRATION OF AIR OVERHEAD AND OPENED THE INSIDE DOOR PANEL OF THE SUNROOF, THE ENTIRE WINDOW WAS MISSING AND THE FRAME FOR THE SUNROOF WAS MANGLED. THE HIGHWAY IS 65 MPH AND AT THAT RATE OF SPEED, AN UNEXPECTED EXPLOSION ON THE CAR COULD HAVE LED TO A SIGNIFICANT ACCIDENT. FURTHERMORE, ANYONE IN THE BACK WOULD HAVE AT A MINIMUM BEEN COVERED WITH GLASS. I HAVE CONTACTED MY INSURANCE COMPANY AND AM IN THE PROCESS OF HAVING MY CAR TOWED TO A FACILITY TO HAVE IT REPAIRED. I WILL BE ABLE TO PROVIDE PHOTOS AND INSURANCE EVIDENCE OF THE EVENT IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154410November 28, 2018
VISIBILITY/WIPER
MELTING DASH-CAUSING EXTREME GLARE. HAD BUBBLED DASH REPLACED 2011. NOW IT'S MELTING WHEN WARM, AFTER 7 YEARS. INFINITI DENIES THAT THERE IS ANY OTHER ISSUES. SIMPLY, NOT TRUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150295November 9, 2018
FUEL/PROPULSION SYSTEM
FUEL GAUGE DOE,S NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150369November 9, 2018
AIR BAGS
TAKATA RECALL - HOW DO I REPLACE MY AIR BAGS WHEN MY INFINITI DEALERSHIP NO LONGER HANDLES INFINITI AND TAKATA WILL NOT HONOR MY RECALL EXPENSE? I LIVE IN A CITY OF OVER 200,000 PEOPLE BUT THE NEAREST DEALERSHIP IS 300 MILES AWAY AND I AM HANDICAPPED. IF I HAVE TO HAVE SOMEONE TAKE IT ELSEWHERE HOW WILL I BE REIMBURSED. I SHOULD NOT HAVE TO PAY FOR THIS RECALL WHICH I CAN NOT AFFORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144574October 31, 2018
UNKNOWN OR OTHER
THE DASH BOARD IS MELTING SHOWING BUBBLING (IE:POPCORN LIKE BOILS) OVER ENTIRE DASH BOARD. I AM NOT THE ORIGINAL OWNER, HOWEVER, SEVERAL REPORTS OF THIS SAME CONCERN AS A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132784October 1, 2018
VISIBILITY/WIPER
THE DASHBOARD ON MY CAR BECAME STICKY SEVERAL YEARS AGO. IT BECAME INCREASINGLY WORSE THIS SUMMER SUCH THAT IT CAUSES A GLARE ON THE WINDSHIELD IMPAIRING VISIBILITY. I BEGAN RESEARCHING AND DISCOVERED THAT INFINITI EXTENDED THE WARRANTY ON THE DASH FOR THIS PROBLEM FOR 8 YEARS, BUT I WAS NOT MADE AWARE SINCE I WAS NOT THE ORIGINAL OWNER. IT HAS ONLY RECENTLY BECOME A SAFETY HAZARD FOR ME WITH THE GLARE. IT SEEMS THIS IS A KNOWN PROBLEM WITH INFINITI AND OWNERS LIKE ME WHO WERE NOT MADE AWARE OF THE 8 YEAR WARRANTY EXTENSION OR WHO HAVE HAD ISSUES AFTER WARRANTY ARE FACED WITH A HAZARDOUS CONDITION. ALTHOUGH I AM NOT THE ORIGINAL OWNER, I PURCHASED MY CAR IN 2009 FROM AN INFINITI DEALER WELL UNDER THE 60K DRIVE TRAIN WARRANTY AND I RECEIVED OTHER WARRANTY AND RECALL RELATED INFORMATION SO I AM NOT SURE WHY INFINITI WOULD ONLY EXTEND THIS WARRANTY TO ORIGINAL OWNERS (WHAT I WAS TOLD BY INFINITI CUSTOMER CARE IN A PHONE CALL) AND LEAVING THOSE WHO PURCHASED USED WITH A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123333August 29, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE WAS DRIVING AT 55-60MPH, IMMEDIATELY LOST ALL POWER AND ROUGH ENGINE SHAKE ON THE HIGHWAY. MANAGED TO PULL OFF TO THE SIDE. OPENED THE HOOD TO FIND THE CATALYTIC CONVERTERS BOTH SMOKING AND GLOWING RED FROM EXCESS FUEL BEING DUMPED INTO THEM DUE TO A VERY COMMON AND WELL KNOWN BAD GROUNDING ISSUE. WORRIED THEY WOULD CAUSE A FIRE I EVACUATED MY FAMILY AND CALL A TOW TRUCK. AFTER HAVING THE CAR EXAMINED THE FX35 HAS DESTROYED ALL 6 IGNITION COILS WHICH WAS CAUSING GAS TO BE DUMPED INTO THE CATALYTIC CONVERTERS. IT ALSO DESTROYED BOTH CATALYTIC CONVERTERS AND POSSIBLY THE COMPUTER, THE CAR IS STILL BEING LOOKED AT. HAD WE NOT STOPPED I FEAR THE CAR WOULD HAVE STARTED A FIRE FROM THE EXCESS FUEL AND BURNING/MELTING OF THE CATALYTIC CONVERTERS. NOT TO MENTION IS WAS VERY DANGEROUS TO HAVE THE CAR LOSE ALL POWER ON THE HIGHWAY. THIS IS A VERY COMMONLY KNOWN PROBLEM AND VERY UNACCEPTABLE TO HAVE AN ISSUE KNOWN LIKE THIS NOT BE FIXED BY A SIMPLE GROUNDING WIRE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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