Infiniti FX35 Complaints

448 consumer complaints on file.

#11318366March 17, 2020
UNKNOWN OR OTHER
MY CAR HAS 258000 HIGHWAY MILES IT'S WELL TAKEN CARE OF MAINTENANCE ALWAYS DONE ON TIME HAS NO ENGINE OR MECHANICAL ISSUES INSTEAD OF THE REVERSE I NOTICED ONE DAY IN 2019 MY CAR DIDN'T WANT TO GO IN REVERSE IT ALMOST FELT LIMP LIKE IT WAS IN NEUTRAL BUT I NOTICE WHEN I TAP ON THE GAS LIKE I'M TAPPING A CLUTCH ON A MANUAL CAR IT ENGAGES INTO REVERSE I TOOK IT TO A LOCAL TRANSMISSION MECHANIC AND IT WAS TELLING ME I MIGHT NEED A NEW TRANSMISSION AND I DON'T THINK I NEED A NEW TRANSMISSION BECAUSE THE TRANSMISSION WORKS FINE AND DRIVE AND IN EVERY OTHER GEAR BUT REVERSE I'VE BEEN AN XFINITI CUSTOMER FOR MANY YEARS AND I WOULD LIKE TO CONTINUE TO DO BUSINESS WITH YOU GUYS I JUST NEED HELP FIXING MY CAR I LOVE THIS CAR I FEEL LIKE SHE COULD RUN OVER 300,000 MILES I WOULD LIKE TO KEEP MY BABY IF YOU HAVE ANY SUGGESTIONS ON WHY MY REVERSE MAY NOT BE WORKING PLEASE NOW IF FOR SOME REASON MY ALL-WHEEL DRIVE LIGHT IS ON THE DASH AND THE SLIP LIGHT AND I THINK ONE MORE LIGHT BUT I CAN'T RECALL AT THE MOMENT I THINK MAYBE IT'S TDL LIGHT. MAYBE THATS CAUSING MY REVERSE NOT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318301March 16, 2020
UNKNOWN OR OTHER
THE DASHBOARD MELTS, CAUSE BY EXTREME HEAT IN THE SUMMER, IT WOULD SEEM LIKE THE DASHBOARD WAS MADE FROM CHEAP MATERIAL THAT CAN ONLY WITHSTAND VERY LOW TEMPERATURE. MY DASHBOARD HAS BUBBLE ALL OVER AND LOOKS AWFUL. HOW CAN SUCH GLOBAL RESPECTABLE COMPANY ALLOW THIS TO HAPPEN. I SPOKE TO SEVERAL PEOPLE WHO OWN THIS CAR AND THEY HAVE THE SAME COMPLAIN. I CAN BARELY TOUCH OR PUT ANYTHING ON MY DASHBOARD ESPECIALLY IN THE SUMMER WHEN THE TEMPERATURE IS HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317242March 10, 2020
AIR BAGS
I RESPONDED TO A REQUEST TO BRING MY CAR INTO A DEALERSHIP FOR RECALL CORRECTION RELATED TO THE AIRBAGS. SINCE THEN, THE AIRBAG LIGHT INDICATOR STAYS ON PERPETUALLY. I KEEP RECEIVING NOTICES OF "URGENT AIRBAG SAFETY RECALL" FROM "INFINITI RECALL RESOLUTION TEAM" ATMT RCD 3/4/2020. I AM AFRAID TO GO TO THE PARTICULAR DEALERSHIP BECAUSE MY CAR IS NEVER RIGHT AFTER LEAVING. NOTE: I HAVE 2 COLLEAGUES THAT HAVE THE SAME SENTIMENT ABOUT THE DEALERSHIP. IT IS LOCATED IN BETHESDA, MARYLAND. - AGAIN, THE INDICATOR LIGHT NEVER GOES OFF, EVEN THOUGH THEY CLAIM TO HAVE FIXED THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315426March 1, 2020
UNKNOWN OR OTHER
DASHBOARD / PANEL IS MELTING AND BUBBLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307444February 6, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 INFINITI FX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH THE VEHICLE UNEXPECTEDLY STOPPED AND WOULD NOT RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS TAKEN TO THE DEALER (INFINITI OF ARDMORE 306 W LANCASTER AVE, ARDMORE, PA 19003) FOR DIAGNOSIS. THE DIAGNOSIS WAS A REPLACE FUEL SENDER AND AC AMP. THE VEHICLE WAS NOT REPAIRED. THE CONTACT IS REFERENCING THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 10V074 COMPONENTS FUEL SYSTEM, OTHER) THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000 *LN *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306238January 31, 2020
FUEL/PROPULSION SYSTEM
2011 INFINITI FX 35 - DEALER RECOMMENDS THE REPLACEMENT OF THE FUEL SENDER & A/C AMP FOR $1,765.09. MY RESEARCH REVEALS THAT THIS ISSUE/PART HAS BEEN A CONCERN SINCE 2003 (NISSAN/INFINITI) - I HAVE A 2011. BASICALLY THE GAS GAUGE NO LONGER WORKS THEREFORE THE DRIVER DOESN'T KNOW WHEN GAS IS NEEDED. THIS MORNING 1/31/2020 I WAS ON MY WAY TO WORK AND GOT 6 DOORS AWAY FROM MY HOME AND MY CAR STOPPED IN THE MIDDLE OF THE STREET - OUT OF GAS AND I HAD TO CALL AAA TO BRING ME GAS SO I COULD GET TO THE GAS STATION. I AM GRATEFUL THAT MY CAR STOPPED IN THE MIDDLE OF MY BLOCK AS OPPOSE TO STOPPING ON THE MOST DANGEROUS STRETCH OF HIGHWAY IN PHILADELPHIA "THE ROOSEVELT EXPRESSWAY/BLVD" - MAKING THIS MALFUNCTION A SAFETY CONCERN FOR THE OWNER AND FELLOW DRIVERS ON THE HIGHWAY. NISSAN/INFINITI HAS THIS PROBLEM SINCE 2003 AND I HAVE A 2011 WITH ONLY 75000 MILES ON IT. I WAS A LOYAL CUSTOMER TO MY INFINITI DEALER AND WAS TOLD THERE WAS NOTHING THAT THEY WERE WILL TO DO TO CORRECT THIS PROBLEM. IS THIS PROBLEM NOT BEING CORRECT FOR SO MANY YEARS BECAUSE IT IS MAKING NISSAN/INFINITI EXTRA MONEY ON REPAIRS?! ONE THING FOR SURE IT IS PUTTING CONSUMER/DRIVERS AT RISK OF INJURY AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298236January 9, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS 2004 INFINITI FX35. THE CONTACT STATED THAT THE KEY FOB FAILED TO SECURELY LOCK THE DOORS WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO NISSAN OF MUSKOGEE LOCATED AT 841 N MAIN ST, MUSKOGEE, OK 74401, (888) 532-5718) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297371January 6, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 INFINITI FX35. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT'S WIFE NOTICED THAT THE DASHBOARD WAS SUNKEN. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270122October 22, 2019
UNKNOWN OR OTHER
THE DASHBOARDS OF THE INFINITI FX35 BECOMES LIKE A STICKY GUMMY LIKE SUBSTANCE. THE DASHBOARDS ALSO CRACK AND CHIP WITHOUT CAUSE AND REASON AND WITHOUT DOING ANYTHING TO IT. THIS CAN HAPPEN WITHIN ONLY A COUPLE OF MONTHS OF OWNING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266738October 7, 2019
AIR BAGS, EXTERIOR LIGHTING
NCORRECT OPERATION OF THE HEADLIGHTS AND TAILLIGHTS, AS WELL AS THE PASSENGER AIRBAG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254580September 10, 2019
UNKNOWN OR OTHER
CRACKING DASHBOARD IN MULTIPLE AREAS: AROUND ENTERTAINMENT CENTER, AROUND EACH AIR VENT, WHERE KNEE TOUCHES DASH (NEAR STEERING WHEEL). AND NOW I'M FEELING THE DRIVER'S SIDE ARM REST BEGIN TO CRUMBLE. I BELIEVE THERE IS AN INFERIOR PRODUCT BEHIND THE FANCY DASH MATERIAL AND IT IS NOW CRUMBLING. VEHICLE IS PARKED AT HOME IN GARAGE OR IN SHADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241564August 4, 2019
AIR BAGS, SERVICE BRAKES
TAKARA RECALL L. PLEASE REPLACE THIS ITEM BY REVOCABLE COMPANY. I ASK YOU TO CLARIFY WHAT REVOCABLE CAMPAIGNS ARE CONDUCTED FOR MY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241096August 1, 2019
UNKNOWN OR OTHER
MY DASHBOARD HAS MELTED AND IS VERY STICKY. I HAVE CONTACTED SWELL INFINITY BUT HAVE NOT GOTTEN A RESPONSE. I REALLY CAN'T DRIVE IT DURING THE DAY BECAUSE OF THE GLARE! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. GOD BLESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240834July 31, 2019
VISIBILITY/WIPER
HI. MY CAR HAS A STICKY SMELLY DASHBOARD. I CONTACTED INFINITI BUT I WAS TOLD THAT MY CAR IS NOT UNDER WARRANTY. IT SMELLS LIKE BURNT RUBBER AND IT HARD TO SEE THREW THE WINDSHIELD. HOW CAN I GET THIS FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240745July 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE DASHBOARD IS MELTING,ITS ALL GOOEY. ITS MELTED SO BAD I CANT EVEN REPLACE THE RADIO.ALSO THE ACTUATORS RANDOMLY WORK AND THEIR ARE MULTIPLE COMPLAINTS ONLINE BUT NO RECALLS HAVE EVER BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233171July 18, 2019
AIR BAGS
TAKATA RECALL : AIR BAG LITE FLASHES CONTINUE IN DASH WHEN ENGINE IS RUNNING OR IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232856July 17, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD BUBBLED AND PEELED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 179,535.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217656June 3, 2019
UNKNOWN OR OTHER
REAR PASSENGER DOOR LOCK ACTUATOR PROBLEM. WE HAD BEEN HAVING ISSUES WITH THE DOOR NOT BEING ABLE TO OPEN. THERE WERE TIMES THAT WE HAD OUR 7 MONTHS OLD DAUGHTER ON THAT SIDE AND WE COULDN'T OPEN THE DOOR. WE CAN HEAR IT CLICKS BUT NOT OPENING. THIS IS A SAFETY HAZARD ESPECIALLY IF ALL DOORS CAN'T BE OPEN BECAUSE OF THE FAULTY ACTUATORS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216961May 30, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD MELTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216988May 30, 2019
STRUCTURE:BODY, VISIBILITY/WIPER
INFINITI FX35 2012 DASHBOARD IS FALLING APART IN PIECES. VEHICLE HAS 69,000 MILES ON IT. THE DASHBOARD SEEMS TO BE MELTING AS IT HAS BECOME STICKY AND THE REFLECTION IS BLINDING ME IN THE WINDSHIELD WHEN I DRIVE. THE ISSUE HAS PROGRESSED TO CRACKS EVERYWHERE AND INFINITI IS REFUSING TO SERVICE. THIS IS A MAJOR SAFETY ISSUE! I AM BLINDED EVERY TIME I DRIVE. PICTURES OF CRACKS PROVIDED. THE REFLECTION PICTURE IS HARD TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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