Infiniti FX35 Complaints

448 consumer complaints on file.

#10714931May 6, 2015
STRUCTURE, VISIBILITY/WIPER
INFINITI DASHBOARD BUBBLING EXCESSIVELY CAUSING GLARE WHILE DRIVING. APPARENTLY THERE WAS A RECALL FOR THIS ISSUE BUT MY DEALER NEVER TOLD ME. I AM THE ORIGINAL OWNER AND I WAS TAKING MY CAR TO THE DEALER FOR MAINTENANCE AND REPAIRS UP UNTIL 2011 AND THE DEAL NEVER TOLD ME THERE WAS A RECALL. NO APPARENTLY THE RECALL IS EXPIRED OR SOMETHING AND IS NOT COVERED. I DON'T UNDERSTAND HOW A RECALL CAN EXPIRE IF ITS AN SAFETY ISSUE AND HOW A DEAL CAN GET AWAY WITHOUT NOTIFYING THEIR CLIENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713232April 27, 2015
SUSPENSION
HAD CAR CHECKED BY MECHANIC WHO SAID WHEN CHECKING UNDER THE CAR, HE FOUND IT RUSTED TO THE POINT WHICH IT COULD BECOME UNSAFE. I CHECKED ONLINE FOR RECALLS. FOUND RECALLS FOR NISSAN PATHFINDERS AND INFINITI I30. NOT THE FX. HOWEVER THERE WERE MANY FORUMS OF OTHER FX35 OWNERS WHO ALSO CLAIMED THEIR CARS HAD RUSTED UNDER THE CAR. MY CAR HAS VERY LOW MILEAGE FOR THE YEAR. IT IS IN NEW ENGLAND, BUT MY DRIVEWAY IS HOT TOPPED AND ALWAYS CLEANED TO THE BARE PAVEMENT. I DO NOT USE ROCK SALT. I ALSO LIVE AND WORK IN MY HOME, SO I AM NOT ON THE ROAD A LOT. I AM PASSED THE TIME ON THE WARRANTY, BUT MY MILEAGE IS LOW. SPOKE TO SOMEONE AT INFINITI, BUT SHE DIDN'T BELIEVE I WOULD BE ELIGIBLE TO HAVE IT FIXED UNLESS THERE WAS A RECALL. NISSAN HAD THIS PROBLEM WITH OTHER CARS, AND STANDS TO REASON THAT IT COULD ALSO APPLY TO THIS MODEL. COULD YOU PLEASE INVESTIGATE? THIS IS A VERY EXPENSIVE CAR. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706282April 17, 2015
ELECTRICAL SYSTEM
ALL DOORS WILL NOT LOCK OR UNLOCK. NISSAN / INFINITI HAS KNOWN ABOUT THIS ISSUE SINCE 2005 THERE ARE HUNDREDS IF NOT THOUSANDS OF VEHICLES AFFECTED. I'M TIRED OF GOING ROUND AND ROUND WITH THEM TO FIX THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703531April 3, 2015
FUEL/PROPULSION SYSTEM
THE FUEL GUAGE GIVES A FAULTY READING. I CAN HAVE A FULL TANK, AND THE GUAGE WILL READ BETWEEN 1/4 TANK AND EMPTY, EVEN PROMPTING THE RED 'LOW FUEL' INDICATOR LIGHTT TO ILLUMINATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702652March 30, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY DAMAGED COILS AND A FAULTY COMPUTER. THE VEHICLE WAS NOT REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695144March 18, 2015
ELECTRICAL SYSTEM
TRUNK, PASSENGER DOOR, AND REAR PASSENGER DOOR DO NOT LOCK UNLOCK WHEN USING REMOTE AND CONTROLS ON DRIVERS DOOR 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694582March 16, 2015
POWER TRAIN
THE CAR WILL NOT STAY IN GEAR DURING REVERSE. IT SEEMS LIKE IT WILL POP OUT OF GEAR AND ENGINE JUST KEEP REVVING. HAVE TO PUT IN DRIVE AND PUT BACK INTO REVERSE CONTINUOUSLY TO GET REVERSE. THIS CAR IS NOT SAFE TO DRIVE AND CAN PRODUCE A CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689428February 19, 2015
VISIBILITY/WIPER
ENTIRE DASHBOARD BUBBLED/BLISTERED ALL IN ONE DAY. CONTACTED INFINITI AND WAS TOLD THIS PROBLEM WAS NOT COVERED. - THE PROBLEM IS THE REFLECTION FROM THE BLISTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683220February 13, 2015
STRUCTURE
INFINITI DASHBOARD BUBBLING EXCESSIVELY CAUSING GLARE WHILE DRIVING. I JUST RECEIVED MY THIRD DENIAL TO MY THIRD WRITTEN REQUEST TO INFINITI CONSUMER AFFAIRS TO REPLACE MY BUBBLING DASHBOARD. I INITIALLY CONTACTED THE DEALER IN 2012 WHEN I HEARD ABOUT A DASHBOARD RECALL. I WAS INFORMED MY SPECIFIC VEHICLE WAS NOT PART OF THE RECALL. I WAS ALSO TOLD ABOUT A WARRANTY EXTENSION THAT MAY HAVE CARED FOR THE ISSUE; HOWEVER, BOTH THE INITIAL AND EXTENDED WARRANTY HAD EXPIRED AT THAT POINT. I WAS NEVER INFORMED OF A RECALL OR A WARRANTY EXTENSION BY INFINITI. EACH TIME I REQUESTED REPLACEMENT, INFINITI RESPONDED PROMPTLY VIA PHONE - NOTHING WAS PROVIDED IN WRITING. EACH TIME, THE REPRESENTATIVE WAS POLITE AND PROFESSIONAL AND RESPONDED WITH THE SAME SCRIPT - THEY WERE SORRY THERE WAS NOTHING THEY COULD DO AND THEY REALIZED THIS WAS NOT THE OUTCOME I WAS HOPING FOR. MY CONTENTION IS THAT THE DASHBOARD AND MATERIALS ARE DEFECTIVE AND INFINITI SHOULD TAKE OWNERSHIP OF THIS ISSUE AND FIX IT AT THEIR EXPENSE. OBVIOUSLY, IT WAS A KNOWN ISSUE SINCE THERE WAS A RECALL ASSOCIATED WITH THE DASHBOARDS BUBBLING. WHY MY VEHICLE WAS EXCLUDED BY THE RECALL IS A MYSTERY TO ME. TO CONFUSE THE ISSUE, THEY POINTED TO THE MILEAGE OF MY VEHICLE AND THE FACT THAT I DID NOT HAVE THE VEHICLE SERVICED AT THE DEALER AFTER THE ORIGINAL WARRANTY HAD EXPIRED. NEITHER POINT SHOULD BE RELEVANT TO A NON-WEAR-AND-TEAR ITEM LIKE A DASHBOARD. AT THIS POINT, THE BUBBLING AND DETERIORATION IS SO BAD THAT IT HAS BECOME A SAFETY ISSUE. THERE IS NOW A GLARE THAT WHEN DRIVING IN BRIGHT AND SUNNY CONDITIONS THAT NEGATIVELY IMPACTS FORWARD VISION. I AM REQUESTING ASSISTANCE TO GET INFINITI TO TAKE RESPONSIBILITY FOR THEIR PRODUCT AND HAVE THEM REPLACE THE DEFECTIVE DASHBOARD AT THEIR EXPENSE. AS STATED, THIS IS NOW A SAFETY CONCERN THAT IMPACTS NOT ONLY MY VEHICLE, BUT OTHERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682483February 10, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 INFINITI FX35 . THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V701000 (AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680165January 31, 2015
STRUCTURE
THE DASH IS BUBBLING. CALLED INFINITY. THEY HAD A RECALL BEFORE I BOUGHT THE VEHICLE FOR A REPLACEMENT DASH BUT WILL NOT COVER IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672155January 13, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS DETERIORATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669154December 30, 2014
ELECTRICAL SYSTEM, ENGINE
VEHICLE FAILED TO START AFTER SITTING OVERNIGHT,UPON RESEARCH, FOUND THIS IS A COMMOM PROBLEM WITH THIS VEHICLE WITH NO HELP FROM MANUFACTURER(NISSAN).IT SEEMS THAT THE IPDM(INTELLIGENT POWER DISTRIBUTION MODULE) ON NUMEROUS NISSAN MADE VEHICLES ARE DEFECTIVE.ALSO UPON REMOVAL OF THE CAMSHAFT POSITION SENSOR FOUND IT COVERED WITH MOTOR OIL,ANOTHER COMMON PROBLEM WITH ALL MAKES OF NISSAN VEHICLES.THESE ARE VERY DANGEROUS PROBLEMS THAT COULD VERY WELL LEAD TO A TRAGIC OR DEADLY INCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664753December 17, 2014
ELECTRICAL SYSTEM
ALL OF MY DOOR LOCKS DON'T WORK. I HAVE SHORT ARMS AND CAN'T UNLOCK MY DOORS. FIRST IT ONLY DID EVERY NOW AND THE. THEN ONE DOOR STOP WORKING NOW ALL FOUR DOOR LOCKS DON'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664827December 17, 2014
ELECTRICAL SYSTEM, VISIBILITY, EXTERIOR LIGHTING
BOTH SUN VISORS HAVE MIRRORS WITH LIGHT WHEN COVER IS OPENED. THE DRIVER SIDE LAMP FOR THE SUN VISOR STOPPED WORKING. IT CREATED A SHORT INSIDE THE SUN VISOR POSSIBLE FROM THE OPTION OF BEING ABLE TO EXTEND THE SUN VISOR ARM BACK AND FORTH TO BLOCK SUN FROM THE SIDE. THE WIRES INSIDE MAY HAVE WORE OUT OR SOMEHOW GOT CONNECTED. THIS CREATED A SHORT IN THE SYSTEM AND FUSE UNDER ROOM LAMP WHICH CONTROLS INTERIOR LAMPS, DRIVER SEAT AND SOME OTHER LIGHTING BLOW OUT. COMPLETE DRIVER SIDE SUNVISOR NEEDS TO BE REPLACED TO STOP SHORT IN THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664661December 16, 2014
STRUCTURE:BODY
THE DASH OF MY CAR IS IN VERY POOR CONDITIONS, AND REPLACED IT ONCE AND CONTINUOUS PASSIN THIS ENTIRE MELTED AND CAUSED ME ITCHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661456December 1, 2014
SERVICE BRAKES, WHEELS
RIGHT REAR BRAKE CALIPER SEIZED CAUSING THE LIQUID TO SPEW ALL OVER THE WHEEL CAUSING IT TO SMOKE AND BURNING SMELL; THE VEHICLE ALSO RUMBLED AND VIBRATED WHILE IN MOTION LIKE IT HAD A BAD FLAT TIRE.. ALSO, TIRE SENSOR ON THE SAME WHEEL HAD GONE BAD. THE LIGHT ON THE DASH FLASHES WHEN THE CAR STARTED AND STAYS ON THE WHOLE TIME. IN DASH TIRE PRESSURE GAUGE SHOWS "**" RATHER THAN THE ACTUAL PRESSURE AMOUNT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660677November 24, 2014
SEATS
DRIVER SIDE LEATHER SEAT IS TOTALLY CRACKED. DEALER SAID THAT HE'S NEVER SEEN THIS BEFORE AND NO OTHER CARS HAVE HAD THIS PROBLEM. SINCE THEN, I'VE CHECKED INFINITI FORUMS FOR SERVICE INSTRUCTIONS AND GENERAL HELP. I HAVE NOTICED THIS REPORTED A LOT BUT NOTHING IS EVER DONE. NOW I CAN SEE COMPLAINTS HERE WHEN I WENT TO LOOK FOR MY AIRBAG RECALL NOTICE. MY CAR IS ON THE AIRBAG LIST, BUT I HAVE NOT BEEN CONTACTED. THESE SEATS ARE AN ISSUE THAT HAS NEVER BEEN HANDLED. THE DEALER WAS NOT TRUTHFUL AND IT HAS BEEN A VERY LONG TIME NOW. NONE OF THE OTHER SEATS IN THIS CAR, OR MY OTHER TWO CARS HAD THIS PROBLEM. IT IS CLEARLY A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660678November 24, 2014
FUEL/PROPULSION SYSTEM
THE GAS GAUGE IS ALWAYS WRONG. SINCE I FIRST HAD IT, THE BEHAVIOR OF THIS COMPONENT HAS NEVER SHOWN FULL, AND SHOWS EMPTY FAR TOO EARLY, OFTEN 6-8 GALLONS BEFORE THE TANK IS OUT. I LOOKED UP MY RECALL FOR MY AIRBAGS, WHICH THIS CAR HAS, AND I NOTICED A NUMBER OF COMPLAINTS HERE. I SEARCHED INFINITI FORUMS AND FOUND A LARGE NUMBER OF COMPLAINTS WITH RECOMMENDED FIXES. I CLEANED THE PARTS, AND IT IMPROVED, BUT NOW THE GAUGE IS OFF AGAIN, AND THIS ISN'T SAFE, SINCE I CANNOT TRUST WHEN I WILL RUN OUT OF GAS. I ALSO WONDER ABOUT MY ODOMETER AND WHAT ITS READING. THERE SEEMS TO BE SOMETHING WRONG WITH THESE INDICATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655248November 16, 2014
EXTERIOR LIGHTING
CONDENSATION IN THE HEADLIGHT ASSEMBLY, PROBABLY LEAKS/CRACKS IN THE SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Infiniti FX35