Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11614534September 13, 2024
UNKNOWN OR OTHER
The window regular failed is to weak don't last long Have replaced all 4 and replacing the back one again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614464September 13, 2024
TIRES
POSSIBLE RECALL SITUATION Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. I DO Have Tires in my possession. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614463September 13, 2024
TIRES
POSSIBLE RECALL SITUATION Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. I DO Have Tires in my possession. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614460September 13, 2024
TIRES
Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. I DO Have Tires in my possession. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614455September 13, 2024
TIRES
Kumho Crugen HP 71 101H 235 55 R19 Warranted Tire Life: 65,000 Miles Failed at: 32,000 Miles (estimated) 3 out of the 4 original tires failed on vehicle under 50% through normal life of tire. • According to 2 different tire departments including Dealership in which car was purchased, 3 out of 4 original tires failed due to BROKEN BELTS. • A blowout can cause loss of control of vehicle, leading to possible injury or death not only for vehicle inhabitants, but for other vehicles and/or pedestrians as well. • Problem reported to 2 different facilities including Lithia Hyundai New Port Richey, Florida where vehicle was purchased with these tires as OE Original Equipment. • Issue was reported to: Place of purchase: Lithia Hyundai New Port Richey, Florida (OE Original Equipment) • Issue was reported to: Lithia Corporate Office including Legal Department and Chief Operating Officer. Legal Customer Relations Representative stated: "Corporate will not be able to assist you further at this time. Corporate found your warranty has expired for your tires..." • Issue was reported to: Kumho Tire USA Warranty Department • Kumho Warranty Representative stated "that the process MUST be started with the Dealership selling the tires." • Issue was diagnosed by Original Dealer, Lithia Hyundai of New Port Richey as Broken Belts on 3 out of 4 tires. • Issue was diagnosed by Sam's Club New Port Richey as Broken Belts on 3 out of 4 tires. Diagnosis was completed through a "Run-Out Test". 4 new tires of different brand installed. oNo Warning Lights or Messages oVery small vibration occurred around 32,000 miles. oAround 33,000 miles estimated, took vehicle in for Oil Change and Rotate & Balance. At this time, the vibration had progressed to a more severe vibration with pulling to the right. oAround 33,700 miles took vehicle back in to inform them of very severe vibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614134September 12, 2024
ENGINE
FIRSTOF ALL I WAS NEVER NOTIFIED ABOUT THE RECALLS WHICH NEED TO BE COMPLETED. WHILE I WAS DRIVING ON A HIGHWAY THE ENGINE BLEW UP AND CAR BROKE DOWN. THERE IS A HOLE IN THE ENGINE, I TOWED THE CAR TO A MECHANIC WHO TOLD ME THAT THE ISSUE WITH THE ENGINE OCCURED BECAUSE THE RECALL WAS NOT COMPLETED. I TOWED THE CAR TO HYUNDAI IN PARAMUS WHERE I BOUGHT THE CAR. THIS DEALER DOES NOT WANT TO FIX MY CAR CLAIMING I NEED TO PAY A DIAGNOSTIC FEE OF $800. I ADVISED THEM THAT I SHOULD NOT BE RESPONSIBE FOR THIS FEE AS THE ENGINE FAILED DUE TO MANUFACURER ISSUE. THEY HAVE MY CAR FOR 2 WEEKS NOW AND EVERYTIME I CALL THEY ASK FOR MONEY AND HANG UP THE PHONE. RECALLS SHOULD BE FOR FREE, ITS THE LAW.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11614168September 12, 2024
ELECTRICAL SYSTEM
The horn stopped working. I’m told by Hyundai service technician this is fairly common issue due to the location of the horns they are susceptible to “shorting out”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613687September 10, 2024
UNKNOWN OR OTHER
Rear doors not opening regardless of door latch being engaged from the inside or outside handles. Due to being unable to open the rear doors, safety of rear passengers in non-emergency and emergency situations is significantly compromised. A formal recall has not been issued, yet in doing a quick internet search, this issue has been prevalent for years, which is very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613787September 10, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while his girlfriend was driving approximately 50 MPH, the engine started knocking, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that the engine was consuming one quart of oil every week. The vehicle was towed to an independent mechanic who determined that the engine was blown. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt was frayed, the crank pulley was deteriorating, and that there was a misfire in cylinder #4. The catalytic convertor DTC code: P0240 was displayed, the exhaust was burned, and there was excessive oil consumption. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle. There was no assistance provided. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613760September 10, 2024
ELECTRICAL SYSTEM
The Apple Car Play goes on and off at random. It works perfectly about 70% of the time, then will not work for no apparent reason. While trying to get it reconnected, the Seat Heater on the driver's side would come on. This has happened many times so I want to mention it in case it's connected. I don't think I've accidentally engaged it that many times. It poses a risk because it takes my attention away from driving and could cause me to run into the car in front of me. I'll be taking it to the dealership in 3 weeks. There were no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613662September 9, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Braking deployed without any external threat. I was driving 55 mph on the freeway and the automatic emergency braking engaged. The dash lights flashes, there was an audible alarm and the car braked. There was no danger in front of the vehicle and this action put me at risk of being hit from the rear by the car behind me. My safety was put at risk as my acceleration was greatly diminished compared to the traffic around me. There was no warning of the problem prior to the failure. It has not been confirmed by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613417September 9, 2024
ENGINE
-FIRST DIAGNOSED AS ROD BEARING FAILURE BY INDEPENDENT SERVICE CENTER. SECOND DIAGNOSIS OF ROD BEARING FAILURE MADE BY HYUNDIA DEALERSHIP. -COULD NOT ACCELERATE IN THE MIDDLE OF TRAFFIC, COULD NOT MOVE MY CAR TO SAFETY, TOW TRUCK HAD TO BE CALLED TO MOVE VEHICLE TO SAFETY, FURTHER TOWED TO INDEPENDENT REPAIR SHOP AND THEN TOWED TO HYUNDAI DEALERSHIP. WAS REQUIRED TO PUT MYSELF IN DANGER (IN MIDDLE OF TRAFFIC) TO GET HELP. NO WARNING LIGHTS CAME ON, NO CHECK ENGINE LIGHT CAME ON, AND NO LOW OIL LIGHT CAME ON. -CURRENTLY AVAILABLE FOR INSPECTION AT HYUNDAI DEALERSHIP. -MANUFACTURER DECLINED TO HELP SINCE NO RECALL LISTED FOR MY VEHICLE AND SINCE OUTSIDE WARRANTY PERIOD, THOUGH ALMOST ALL OTHER ENGINE MODELS FOR MY VEHICLE HAVE BEEN RECALLED FOR THE EXACT SAME DIAGNOSIS (ROD BEARING FAILURE). -NO WARNING LAMPS WHATSOEVER TO NOTIFY ME OF ANYTHING BEING WRONG-BEFORE, DURING, OR AFTER MY CAR LOST ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613222September 7, 2024
UNKNOWN OR OTHER
Left passenger door, (that has child safety lock engaged,) will not open, from either the inside or the outside, when the unlock door button is pushed. When manually unlock door, it still won't open from either inside our outside. I have owned this vehicle for 9yrs and am less than 54,000 miles driven. This is a safety concern as I 2 small grandchildren and I need access to both doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612965September 6, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
On August 1st I was on the highway at 55 mph when my 2022 Hyundai Tucson decelerated to 20 mph and would not go faster. This occurred on the highway at 5:45 pm. This placed myself and others in danger as I was on the highway in the center lane at the time of the deceleration. After turning the car in, the dealership returned the car with no repairs but stating that I engaged a button that caused a limit to the car's speed. I didn't understand but took their word. I drove it from the dealership to the store and home. The very next morning while taking my grandson to school at 5:15 am the car decelerated from 45 to 20 mph with my grandson inside the car. This placed myself and a family member in danger along with cars around me. Each time I had to drive to the dealership in unsafe conditions. They stated that I was not engaging the brake enough to charge the battery. I do not know of ANY documentation stating the number of times the brake must be engaged per drive. I have never heard of such engineering that allows a car to only go 20 mph and create a hazard for the occupants unknowingly. The dealership has stated that refuse to fix the problem but I should engage the brakes more often when I drive. The car has spent several months in their care due to continued repairs over the time that I've had it and is currently their because of the engine light being on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613000September 6, 2024
ELECTRICAL SYSTEM
All four window regulators have failed. The plastic gear has totally disintegrated and has had to be replaced. I have noticed that this has been reported by customers numerous times. I hope that we may be reimbursed for the failure of the part since it is very, very common among these models. I have retained all receipts for parts and labor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613018September 6, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked at the residence, the rear doors on the driver’s and passenger’s sides were not opening as needed after several attempts of locking and unlocking the doors. The vehicle was not towed to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612462September 4, 2024
ENGINE
The engine is consuming extreme amounts of oil. 1-2 quarts a week. The oil light does not alert that oil is low and could cause a very dangerous situation. My car was running and just stopped while driving because oil had coated the spark plugs. Hyundai refused to honor my warranty. They want the car for 6 months to put new motor and only after I pay $1000 for a cleaning when they even admitted it was a known problem and I should "try to sell the car as fast as possible and not mention the oil consumption" I've continued trying to get them to correct this since November 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612490September 4, 2024
UNKNOWN OR OTHER
The car door handles are failing to work properly. Initially (June 2024), the passenger side front door required the handle to be pumped twice before it would open. The door would open correctly from the inside only. That problem was corrected. Now (Aug 2024), the driver side rear door handle has failed and the door cannot be opened from the outside or inside. The precise nature of that issue will be determined tomorrow. In June, I was told by the service advisor at Jenkins Hyundai of Ocala [Florida] that Hyundai is aware of an issue with the functioning of door handles (i.e., the actuator) and has extended the warranty from five to ten years for this issue. I my judgment, this is a major safety issue if a door cannot be opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612666September 4, 2024
ENGINE, FUEL/PROPULSION SYSTEM
formance exhaust. I bought catalytic conVerter that they told me to buy for 600+ dollars and took it to child's shop they told me that the catalytic converter isnt clogged nor is it affecting my car and provided me with these codes about the camshaft and crankshaft (P0017,P000B, P000A) which they stated hyundai should have fixed under the engine warranty because it was a recall on these engines on this year car. They stated that even if fixed the converter my car would still perform the same and 3 other mechanics have said the same and stated hyundai would have to fix it. After oil changes the oil consumption in my car is constantly getting oil before its even due for another oil change. I have already paid so much just by having people look at it, buying oil, parts, and etc. i am furious to know that i was sold a car that was recalled with engine problems and been having problems since i got it. I have 2 kids i have to get to and from school and this my only transportation. My car has been misfiring and not going over 40 miles. This is my only vehicle and hyundai has put me in a messed up situation. The recalled was may 2022 and hyundai sold me this car june 9 2022. I contacted the june 15, 2022 about the engine light they kept turning off. Car is stalling, making noise, not holding oil. Have to top oil weeks after getting oil changed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612701September 4, 2024
ENGINE
My engine in 2023 was burning oil excessively, which caused my CAT to become clogged. I was unable to drive the vehicle and had to have both replaced by Hyundai. I paid partial for the CAT. A year later now in 2024, this “new” engine is doing the same and my new CAT is clogged again. I had to add oil continuously. Now they are refusing to fix anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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