Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11632772December 27, 2024
ENGINE
I am constantly having to add oil to my car. It burns oil. It is not leaking oil. I have 81000 miles on my car. I get my oil changed regularly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632428December 26, 2024
SERVICE BRAKES
My vehicle has been in for service 4 times for the front brake rotors warping. The dealer/manufacturer is not able to fix nor diagnose the root cause of the issue. They have replaced the rotors twice and turned/resurfaced the rotors twice - all in 26000 miles. The dealer has all but given up on the issue - and has referred me to Hyundai Customer Care (Corporate) where I have logged a case. In my discussions with the dealer service manager - he stated there are "half a dozen" other cars he is aware of with similar issues. In online Hyundai owners forums this is also a "known" issue that apparently Hyundai either chooses not to fix or cannot determine how to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632112December 23, 2024
UNKNOWN OR OTHER
I was using the access road to get on the highway but when I tried to accelerate the car was slow to accelerate and I almost got hit by other cars. I don’t know what happened but now I have a steady check engine light. When I called a mechanic he said I have a TSB from 2021 for the Dual Clutch but I didn’t see anything for this and my SaferCar app doesn’t mentions it either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632216December 23, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my 2023 Hyundai Tucson PHEV with limited trim the Emergency Braking function activated for no reason at all. This has happened 5 times during the last 9 months and each time it was about the same conditions. Road was dry my speed was from 55 to 75 mph it was during daytime hours and no cars were in front of me or on either side of me. 3 of the times there was a car behind me that had to check up I guess because my brake lights came on. I reported the problem to the dealer and was told no other owner has ever reported than problem. Instead of preventing an accident the activation of the emergency braking system in this situation could have caused an accident with the cars around me reacting to my sudden braking at high-speed resulting in a chain reaction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631950December 21, 2024
ENGINE
My check engine light randomly started blinking and lost power. While driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631951December 21, 2024
ENGINE, UNKNOWN OR OTHER
My car hesitates when leaving a stop sign or light. It is random and I have no power to continue. If I put car in park than go sometimes it works, sometimes push down on gas more or sometimes I have to turn car off than back on. 2 near miss accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631846December 20, 2024
UNKNOWN OR OTHER
When it rains water droplets from back door impair rear view back up vision. round spots are obstructing the view on back up camera
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631872December 20, 2024
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The battery warning light was illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was then towed to the dealer, who diagnosed a failure with the spark plugs. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V727000 (Engine); but the VIN was not included. The failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631538December 19, 2024
FUEL/PROPULSION SYSTEM
This problem has happened 4 times in the last two months. After about 15 minutes of either moving very slowly, or being parked and idling, the engine does not start when the gas pedal is pressed. The car accelerates as normal since it is in EV mode, giving the driver the impression the car is operating properly. After driving around 1/4 mile the car loses drive power very quickly - full speed to zero in several seconds - because the car is in EV (battery) mode only. This sudden loss of power twice occurred in traffic, which increased the risk of an accident. Fortunately the car was not running at highway speeds and the car was pulled over safely despite the traffic. After the car lost all drive power, the warning “check hybrid system“ appeared on the instrument cluster. There were no warning lamps, messages or other symptoms prior to the problem occurring. Twice a dealer was unable to reproduce or confirm this problem. An independent service center also could not reproduce or confirm this problem. The vehicle is available for inspection, but has not been inspected other than the dealer and the service center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631295December 17, 2024
EXTERIOR LIGHTING
Drives side headlight has a dark spot on low beam that is in the drivers field of vision. This causes the driver not to be able to see clearly. A certain portion of the drivers field of view is blocked out. Please see the picture below. Took it to the dealer for repair, he acknowledged the black spots were in the drivers field of view but, he compared it to another 2025 Tucson with the same trim on his lot and the headlights were the same. Therefore, their was nothing wrong with the lights. However, he did agree that their were black spots in the drivers field of view that would inhibit the divers ability to see clearly at night. Attached is the Dealership repair order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631032December 16, 2024
POWER TRAIN
I am writing to report a serious issue with my 2017 Hyundai Tucson SEL 2.0 that poses potential safety risks. The vehicle is consuming more than 4 quarts of oil every 1,000 miles, which is far beyond normal and acceptable levels. The car has approximately 166,000 miles on it and has been regularly maintained, including timely oil changes. Despite proper maintenance, this excessive oil consumption leads to frequent low-oil warnings, risking sudden engine failure if not continuously monitored. This creates an unsafe driving condition, particularly on highways or during long trips, as the engine could seize without warning. Additionally, I am aware that many other owners of Hyundai vehicles with similar engines have reported comparable issues. This suggests a widespread defect in the engine design or manufacturing process. I am requesting the NHTSA to investigate this matter further to determine if a recall, warranty extension, or other corrective action is necessary to address this issue. Hyundai should be held accountable for resolving this problem, especially since it compromises the safety and reliability of the vehicle. Vehicle Information: Year: 2017 Make: Hyundai Model: Tucson SEL Engine: 2.0L VIN: [Your Vehicle Identification Number here] Thank you for your attention to this matter. I hope for a prompt investigation and resolution to ensure the safety of all Hyundai Tucson owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630934December 16, 2024
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle lost motive power. The check engine, emissions, and other unknown warning lights were illuminated. The contact coasted to the side of the road and had the vehicle towed to the dealer. The contact stated that the failure had occurred 3 times within 10 months. The dealer diagnosed the vehicle with fuel injection system failure. The dealer replaced the fuel injector for the first time. The contact stated that after the second failure, the vehicle was taken to the dealer to be diagnosed. The contact stated that another fuel injector was replaced. The contact stated that the vehicle was diagnosed again after the third time and the contact was informed that the fuel injectors needed to be replaced; however, the were not yet repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630833December 15, 2024
ENGINE
On Saturday, November 23rd, while driving down the highway the check engine light came on and the car would not accelerate past 40 mph. When accelerating from a stop, the car's acceleration is greatly diminished. The car was checked out be a local Hyundai dealership. After running a diagnostic, the mechanic reported the following: the car has a knock sensor code, valve stem seals are leaking a little bit, compression test showed low compression on all four cylinders (between 130 and 140) normally it is 185. This indicates wear in the rings and losing compression that way. Dealership says only option is to replace the engine. Currently have 95k miles on the car. I believe we are the second owners of this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630845December 15, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
While driving, car suddenly slowed and would not accelerate as normal with accelerator depressed. A dashboard warning "check hybrid system" appeared and acceleration was unable to power car up hill. Driver forced to pull over on shoulder. After turning off and turning on vehicle, issue seemed to temporarily resolve itself. Dealer was unable to identify any faults in the car 3 days after this incident, and returned car to owner. A week later, the same issue occurred. Car would not accelerate after stop sign. When pressing accelerator, car coasted forward a a few mph. Turning off vehicle and turning on again resulted in normal performance resuming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630700December 14, 2024
UNKNOWN OR OTHER
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630710December 14, 2024
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, ENGINE
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630715December 14, 2024
ELECTRICAL SYSTEM
Battery issue does not resolved, had to jump-start the vehicle twice, leading to significant inconvenience as I drove nearly an hour each way to the dealership. This situation has resulted in lost work hours and has left me feeling mentally and physically exhausted. Despite my efforts, I still have not received a satisfactory answer regarding the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630568December 13, 2024
VEHICLE SPEED CONTROL
As I was (very slowly) pulling into a parking place at a park near my home and I was braking to come to a full stop, the car suddenly lurched forward, jumped the parking place barrier, and hit a tree. The front end of the car was badly damaged and the airbag opened. I sustained injuries to my left hand and my chest, though nothing was broken. The car was towed to a body shop, where it has been declared not reparable. Photos of the car at the scene are attached. This accident seems to be consistent with reports/recalls of the Hyundai Elantra of unintended acceleration when releasing the brake. We did talk to police shortly after the accident but we are unsure if they filed a report.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11630661December 13, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Information screen remains on when car is placed in reverse blocking 25% of the rear view camera. No option to disable or remove the Information screen. Should be able to have 100% of rear camera for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630585December 13, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
Within the first year of purchase, my power train system has beeb throwing codes. I took it to the dealership where they assured me nothing was wrong. My fuel injectors then gave out. The dealership replaced them and told me “yes these things are faulty and we see it a lot”. After replacing it, they did not seal the fuel injectors, causing gas to gush out and set my car to smoke. I was ill from inhaling gas fumes for days. They took accountability and said that the injectors were defective in the vehicles and that they would once again fix it. I am not experiencing further engine issues which they do not know how to diagnose. My car is a 2022 purchase from the lot. The engine is defective and Hyundai is negligent. They admitted they were aware of the injector issue but didn’t do much to correct this. After corrected, they almost had my car set on fire from fuel pouring on the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson