Hyundai Santa Fe Complaints
8,019 consumer complaints on file.
- #10346497July 31, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2010 HYUNDAI SANTA FE V6 AWD LIMITED I PUT THE KEY IN THE IGNITION TO START IT, AND THE VEHICLE LUNGED FORWARD APPROXIMATELY 6 INCHES. THE VEHICLE WAS IN PARK WHEN I STARTED IT. LUCKILY MY FOOT WAS NEAR THE BRAKE, SO I INSTINCTIVELY SLAMMED ON THE BRAKE. I DO NOT KNOW HOW FAR IT WOULD HAVE GONE IF I HAD NOT DEPRESSED THE BRAKE PEDAL. LUCKILY THE VEHICLE IN FRONT OF ME WAS FAR ENOUGH AWAY, ALSO LUCKY THAT THERE WAS NOBODY WALKING BETWEEN MY VEHICLE. I LOOKED ON A HYUNDI FORUM AND THERE SEVERAL COMPLAINT'S THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG I ASKED THEM TO CONTACT THE FACTORY AND THEY DID NOT HAVE ANY COMPLAINT'S ONTHE SAME PROBLEM .I TOLD THEM TO LOOK AT YOUR WEB SITE AND THE FORUM .I AM A AUTO MECHANIC AND I CAN TELL YOU IF THE PARK PAW THAT'S HOLDS THE CAR IN PLACE LETS GO AFTER CONSTANTLY GETTING PULLED AWAY WHEN THIS HAPPENS THE TRUCK CAN TAKE OFF AND HURT/KILL SOMEBODY PLEASE HELP!!!!! THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346280July 30, 2010SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 30 MPH DOWN A SLIGHT DECLINE, PRESSURE WAS APPLIED TO THE BRAKES AND SHE HEARD A GRINDING SOUND. THE BRAKES DID NOT FUNCTION AND AFTER REPEATED PRESSURE TO THE EMERGENCY BRAKE HE WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE BECAME PROGRESSIVELY WORSE OVER TIME AND BEGAN TO RECUR MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. BOTH THE FRONT AND REAR BRAKES HAVE BEEN REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10346055July 29, 2010AIR BAGS:FRONTAL
OUR 2007 HYUNDAI SANTA FE HAS BEEN TAKEN TO CONICELLI HYUNDAI NUMEROUS TIMES AND COMPLAINED THAT THE PASSENGER AIRBAG IS NOT DETECTING MY WIFE SITTING IN THE PASSENGER SEAT WHO WEIGHS APPROXIMATELY 110 LBS. EACH TIME, THEY'VE TOLD US THAT THE WEIGHT REQUIREMENT IS SOMETHING DIFFERENT, YET ALWAYS ABOVE MY WIFE'S WEIGHT. I'VE RESEARCHED THIS AND HAVE FOUND MANY OF THE SAME COMPLAINTS (SOME WHERE PEOPLE HAVE BEEN SERIOUSLY INJURED IN AN ACCIDENT DUE TO THE AIRBAG NOT DEPLOYING). THE MECHANICS HAVE SUGGESTED THAT MY WIFE SIT IN THE BACK SEAT!!! THIS IS NOT FIXING THE PROBLEM! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345916July 28, 2010VEHICLE SPEED CONTROL
ENGINE RACES WHEN STARTED WHEN ENGINE IS COLD (FIRST TIME STARTED EVERY DAY.). WHILE DRIVING, CAR WILL SUDDENLY ACCELERATE. DEALERSHIP REPROGRAMMED TRANSMISSION SETTINGS PER A TSB, ENGINE STILL RACES WHEN STARTED AND THE SURGING HAS GOTTEN WORSE. SURGING OCCURS AT SPEEDS FROM 15 TO 65 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345350July 26, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2010 SANTA FE. I GET A LOUD KNOCK (WHICH JERKS THE VEHICLE) EVERY SO OFTEN WHEN I START THE VEHICLE. THE DEALER CANNOT FIND ANYTHING WITH IT. I ALSO GET A PAUSE AT TIMES GOING FROM 2ND TO 3RD GEAR IN MY AUTOMATIC TRANSMISSION. DEALER REFILLED TRANSMISSION FLUID WHICH SEEMS TO HAVE HELPED THAT A LITTLE, BUT IT STILL JERKS AT TIMES WHILE SHIFTING GEARS. THE KNOCK HAS NOT STOPPED HOWEVER. JUST HAPPENED AGAIN YESTERDAY WHICH IS AT LEAST THE 15TH TIME IT HAS HAPPENED SINCE WE BOUGHT IT IN MARCH. I HAVE TALKED WITH OTHERS WHO HAVE A 2010 SANTA FE AND THEY SAY THEY HAVE EXPERIENCED THE SAME PROBLEM. ALL OF IT SEEMS TO BE A TRANSMISSION ISSUE TO ME, BUT THE DEALER SAYS THEY CANNOT FIND ANYTHING. NOT NORMAL, AND DEFINITELY SHOULD NOT HAPPEN WITH A NEW VEHICLE. I REALLY LIKE THE VEHICLE OUTSIDE OF THAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345122July 25, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE THE 2010 SANTA FE BANGING PROBLEM - STARTED ABOUT A MONTH AFTER I BOUGHT IT ONLY HAPPENS ABOUT 1 PER WEEK - DEALER CLAIMED THEY NEVER HEARD OF IT BEFORE - LOOKED AT ME LIKE I WAS SOME SORT OF CRAZY FOOL. I DESCRIBED IT AS -- IT FEELS LIKE SOMEONE BUMPED INTO ME FROM BEHIND - THE FIRST FEW TIMES IT HAPPENED WIFE & I ACTUALLY LOOKED OUT OF THE BACK WINDOW EXPECTING TO SEE THE CAR THAT HAD RAMMED US. I REALLY FIGURED THE CAR WAS GOING INTO GEAR OR SOMETHING - MINE IS THE AWD MODEL - I THOUGHT MAYBE IT WAS SENDING SOME POWER TO THE REAR WHEELS. FOR ABOUT A WEEK EVERY TIME I WOULD LEAVE HOME & START THE SANTA FE I WOULD LOOK UNDER THE VEHICLE - THEN ONE DAY IT HAPPENED AS I WAS LOOKING UNDER. THE ENGINE STARTS - THEN THE VEHICLE SHAKES TO THE POINT THE MUFFLER BANGS INTO THE REAR OF THE FRAME - THAT IS WHAT MAKES IT FEEL LIKE SOMETHING HITTING THE BACK END. HAVE JUST STARTED TO NOTICE A STRANGE FEELING - NORMALLY WOULD ONLY HAPPEN WHEN WE WERE LEAVING HOME - AND SLOWLY TURNING THE CORNER ON OUR STREET - WHEN THE TRANSMISSION SHIFTS FROM 1-2 IT WAS LIKE THE ROAD WAS A WASHBOARD. TODAY IT DID THE SAME THING COMING HOME ON A 2-3 SHIFT. I TALKED TO HYUNDAI CUSTOMER SERVICE WHEN I HAD THE CAR IN FOR SERVICE AND THE DEALER COULD FIND NOTHING WRONG - THEY OFFER NO HELP - THE OLD - IF IT DOES NOT REGISTER A CODE ON THE COMPUTER OR UNLESS THE DEALER CAN DUPLICATE THE PROBLEM - WE WILL NOT DO ANYTHING. PER HYUNDAI CUSTOMER SERVICE I AM THE ONLY PERSON IN THE WORLD WITH THESE PROBLEMS BUT I GO ONLINE AND FIND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. AT VERY SLOW SPEEDS WHEN THE CAR SHIFTS FROM 1ST TO 2ND IT WILL BANG OR SHIFT SO HARD IT FEELS LIKE THE CAR WAS REAR ENDED... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10345212July 25, 2010FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
ON TUESDAY, JUNE 8, 2010 I WAS ON A BUSY INTERSTATE HIGHWAY WITH FAST MOVING TRAFFIC AND MY CAR LOST ALL POWER WHILE TRAVELING AT 70 MPH. FORTUNATELY, I WAS ABLE TO BARELY GLIDE THE SANTE FE TO THE SHOULDER AND STOP WITHOUT INCIDENT. FOLLOW UP: 3 PM VISITED HYUNDAI SERVICE CENTER AND WAS TOLD THAT IT WAS NOT A THROTTLE PROBLEM. THEY ARE IN CONTACT WITH CA SERVICE TO DETERMINE CAUSE OF PROBLEM. FRIDAY, 6-11-10 AFTER COMPLETE TESTING OF ALL CIRCUITS, HYUNDAI DECLARES NO SOURCE OF PROBLEM. AUTO WAS PICKED UP AT 4:30 PM HYUNDAI ASSISTANT SERVICE MANAGER: BOB WOOD HYUNDAI CASE # 3982284 THE SPECIFICS ARE: ?SUV WAS PURCHASED 8/09 AND CURRENTLY HAS 5200 MILES. ?CRUISE CONTROL WAS ON BUT NOT ENGAGED. ?GAS TANK INDICATOR ON ONE-HALF. ?WITH MY FOOT ON GAS PEDAL THE INITIAL INSTINCT WAS THAT THE ENGINE HAD LOST ALL POWER. OPRESSING HARDER ON GAS PEDAL HAD NO REACTION. OTHERE WAS AN OPENING IN TRAFFIC AND WITH THE SUV FORWARD INERTIA I WAS ABLE TO JUST REACH THE ROAD SHOULDER. OOBSERVED THAT RED INDICATORS WERE ON (BATTERY, OIL) ?RESET TRANSMISSION SELECTOR TO PARK, TURNED OFF KEY. OFIRST RESTART-NOTHING HAPPENED OSECOND RESTART SUV STARTED AND I DID NOT TURN OFF UNTIL REACHING HOME. OBVIOUSLY, THIS IS A SERIOUS LIFE THREATENING SITUATION THAT NEEDS TO BE RESEARCHED THOROUGHLY AND CORRECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344940July 23, 2010AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR BOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 82,689. THE FAILURE MILEAGE WAS APPROXIMATELY 82,670.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344255July 20, 2010VEHICLE SPEED CONTROL
ACCELERATING VEHICLE TO MERGE ONTO A MAJOR HIGHWAY, CAR RAPIDLY ACCELERATED AND WOULD NOT SLOW DOWN OR STOP DESPITE ATTEMPTS TO BRAKE OR SLOW DOWN. ATTEMPTED TO TAP BRAKE AND PUSH OFF BUTTON OF CRUISE CONTROL (ALTHOUGH THIS HAD NOT BEEN TURNED ON) CAR REQUIRED PUTTING INTO NEUTRAL, PULLING TO SIDE OF ROAD AND TURNING ENGINE OFF. THIS ACCELERATION ISSUE ALSO HAPPENED JUNE, 2009. COMPANY MADE DECISION THERE IS NOTHING WRONG WITH THE CAR AT THAT TIME. CAR WILL BE EVALUATED ON MONDAY, DESPITE MY REQUEST TO HAVE IT SEEN IMMEDIATELY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344274July 20, 2010TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, EQUIPMENT
2007 HYUNDAI SANTA FE - MAY 27, 2010 I WAS DRIVING ON THE INTERSTATE AT 65MPH WHEN THE PASSENGER REAR WHEEL LOCKED UP CAUSING THE CAR TO FISHTALE - AS I MOVED OVER IN TO THE SLOW LANE, IT FISHTALED AGAIN. THE DEALER IT WAS TOWED TO SAID IT WAS THE YAW SENSOR WHICH THEY REPLACED. I INFORMED THEM AT THAT TIME THAT THE ECS OFF LIGHT HAD BEEN COMING ON TO WHICH THEY REPLIED IT HAD NOTHING TO DO WITH THE YAW SENSOR I CALLED THE WEEK OF JULY 4TH TO LET THE DEALER KNOW THAT THE ECS OFF LIGHT CAME ON AGAIN - THEY INFORMED ME THAT THIS HAS BEEN A PROBLEM FOR MANY SANTA FE'S AND THEY NEEDED ME TO COME DOWN (150+ MILES ONE WAY) TO HOOK IT UP TO SEE WHAT THE CODE TELLS THEM. ON JULY 19, 2010 DRIVING 75MPH ON THE INTERSTATE, BOTH REAR WHEELS LOCKED UP AND THERE WERE NO BRAKES. THIS CAR IS A DANGER TO MY LIFE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10344110July 19, 2010ELECTRICAL SYSTEM
WEDNESDAY, JUNE 23, 2010: CAR WAS PARKED IN A STORE PARKING LOT. ON APPROACH TO CAR SMOKE WAS OBSERVED ON THE INTERIOR OF THE CAR. UPON OPENING THE CAR, SMOKE AND FIRE COULD BE SEEN CENTERED AROUND THE RIGHT SIDE SEAT WARMER SWITCH AND ELECTRICAL PORT. NOTHING WAS PLUGGED IN AND KEY WAS NOT IN THE IGNITION. FIRE WAS PUT OUT BY BLOWING ON IT. SEAT WARMER SWITCH WAS MELTED ON THE RIGHT SIDE AND THE ELECTRICAL PORT CAP WAS PARTIALLY MELTED AND BLOWN OFF INTO THE CONSOLE TRAY. SOOT AND DAMAGE TO BUTTONS AND CONSOLE ABOVE THE SEAT WARMER BUTTONS ALONG WITH BUBBLED, MELTED VINYL ON CENTER CONSOLE. RETURNED CAR TO HYUNDAI DEALERSHIP THE NEXT MORNING. SERVICE MGR SAID THAT IT WAS SOMETHING THAT WE HAD PLUGGED IN AND TOOK PICTURES. SERVICE MGR SENT PICTURES TO CORPORATE HEADQUARTERS. CORP HEADQUARTERS ALSO SAID IT WAS SOMETHING THAT WE DID. CONTACTED HYUNDAI CONSUMER AFFAIRS AND ASKED FOR INVESTIGATION BEHIND THE PANEL. JUNE 19, 2010 HYUNDAI INVESTIGATED AND SAID THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FIRE SO IT MUST HAVE BEEN SOMETHING THAT WE DID. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10344115July 19, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2010 HYUNDAI SANTA FE AWD. WE BOUGHT THE CAR WITH 8 MILES. AFTER ONE WEEK WE STARTED TO NOTICE A BANGING SOUND WHEN THE CAR WOULD SHIFT AT LOW SPEEDS, SOMETIMES IT WAS SO SEVERE THE CAR WOULD JERK FORWARD VIOLENTLY. WE HAVE TAKEN IT TO THE LOCAL DEALER TWICE AND THEY TELL US THERE IS NOTHING WRONG. TODAY MY WIFE WAS COMING HOME FROM WORK AND SLOWED DOWN TO LET SOME KIDS CROSS THE STREET, AS SHE WAS SLOWING THE CAR BANGED AND JERKED FORWARD SO VIOLENTLY SHE THOUGHT SHE WAS GOING TO LOSE CONTROL AND HIT ONE OF THE KIDS! I WAS JUST LOOKING ONLINE FOR OTHER COMPLAINTS AND THERE ARE A LOT, COMPLAINING ABOUT THE SAME PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS, OR SOMEONE IS GOING TO BE KILLED!!! BY THE WAY, THANKS FOR THE HONDA ODYSSEY BRAKE RECALL, I SENT IN A COMPLAINT ABOUT THAT, YOU FOLKS ARE GREAT! THANKS FOR YOUR TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343882July 18, 2010VISIBILITY
WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S SIDE SUN VISOR FELL, AND BLOCKED THE VISION OF DRIVER. ALONG WITH BLOCKING THE DRIVER'S VISION, THE DRIVER WAS STARTLED CAUSING THE DRIVER TO SWERVE. THIS ALMOST CAUSED A CRASH. THE DRIVER HAD TO HOLD THE SUN VISOR UNTIL REACHING HOME (~15 MINUTES). UPON REACHING HOME, THE OWNER EXAMINED THE VISOR. THE VISOR HAS A VERY SMALL AND FRAGILE PLASTIC COMPONENT HOLDING THE VISOR IN PLACE. IT APPEARS THAT THE VISOR IS DESTINED TO BREAK. THE COMPONENT THAT BROKE IS ON THE ARM THAT SWINGS THE VISOR DOWN AND TO THE LEFT, AND IS EMBEDDED IN THE INTERIOR CEILING I.E., NOT ACCESSIBLE TO ANYONE WITHOUT TAKING THE VISOR APART WITH SCREW DRIVERS. THERE WAS 64,250 MILES ON THE VEHICLE AT TIME OF THE INCIDENT. THERE WAS A PASSENGER AT TIME OF INCIDENT, WHO CAN TESTIFY TO THE FACTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343709July 17, 2010ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONTINUATION OF COMPLAINT 10302521. SINCE LAST SERVICE DEPT VISIT, DVD PLAYER WORKED FINE FOR APPROX. 2 MONTHS. NOW IN JULY 2010, DVD PLAYER IS BACK TO SWITCHING TO XM AT RANDOM AT LEAST 1 X WK AND UP TO 1 X DAY. MOSTLY AFTER BUMPY RDS. BUT SERVICE DEPT REFUSES IT IS A LOOSE WIRE. THEY HAVE CONTINUALLY STATED THEY DO NOT WANT TO TEAR APART STEERING WHEEL EVEN THOUGH THAT AND THE ACTUAL PLAYER ARE THE LAST AREAS NOT REPLACED. SRVCE DEPT STANDS BY INTERTWINING RADIO SIGNALS, THEN WHY IS IT SWITCHING TO XM AND NOT PICKING UP THE RANDOM SIGNAL. FEEL LIKE I HAVE TO LIVE WITH IT. SRVC DEPT AGAIN SUGGESTED I LEAVE CAR SO THEY CAN SEARCH AGAIN BUT NO GUARANTEES. DOES ANYONE KNOW IF THERE IS A FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343514July 15, 2010ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT45 MPH AND ATTEMPTING TO ACCELERATE, THE INSTRUMENT PANEL FAILED AND THE VEHICLE WOULD INDEPENDENTLY DECELERATE. THE CONTACT MOVED FROM THE ROADWAY AND SHUT OFF THE VEHICLE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THAT THE INTERNAL THROTTLE WAS DEFECTIVE AND WAS REPLACED AT THE CONTACTS EXPENSE. THE FAILURE RECURRED. THE MANUFACTURER STATED THEY HAD NOT RECEIVED ANY COMPLAINTS SIMILAR TO HIS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 35,900.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343131July 14, 2010SERVICE BRAKES, HYDRAULIC
R.R. BRAKES FROZEN BY RUST & CORROSION AT 26,00 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10343119July 14, 2010ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH IN HEAVY TRAFFIC, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE STALLED. IN ADDITION, THE TEMPERATURE GAUGE WOULD FLUCTUATE UP AND DOWN AS THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING FURTHER DIAGNOSTIC OF THE FAILURE. THE FAILURE MILEAGE WAS 21,900 AND THE CURRENT MILEAGE WAS 22,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342270July 13, 2010SUSPENSION:REAR
2002 HYUNDAI SANTA FE. CONSUMER EXPRESS DISCONTENT REGARDING RECALL REPAIR *TGW THE CONSUMER STATED SHE IS STILL WAITING FOR THE REPAIR TO BE MADE TO HER VEHICLE. THE CONSUMER ATTEMPTED TO MAKE TWO APPOINTMENTS, AND BOTH TIMES SHE WAS TOLD THE PARTS WERE NOT AVAILABLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342639July 12, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED SHE AND THE PASSENGERS, INCLUDING A CHILD, WOULD DEVELOP HEADACHES AFTER DRIVING SHORT DISTANCES. THE VEHICLE TESTED POSITIVE FOR CARBON MONOXIDE; YET, THE DEALER WAS UNABLE TO LOCATE A LEAK OR DETERMINE WHERE THE GAS WAS EMITTING FROM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED WITH THE TOXICITY OF THE GAS AND ITS AFFECTS ON HER AND THE PASSENGERS IN THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000 AND THE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10342762July 12, 2010ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS TURNED ON THERE WAS A LOUD HUMMING SOUND AND A VIBRATION IN THE ENGINE COMPARTMENT. THE DEALER WAS CONTACTED AND STATED THAT EVERYTHING WAS FINE AND THAT THEY ALSO HEARD THE SOUND. THE DEALER ALSO STATED THAT WAS TYPICAL FOR THAT SIZE ENGINE. THERE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,800 AND THE CURRENT MILEAGE WAS 14,700.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0