Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10458062May 10, 2012
SUSPENSION
THE LEFT FRONT STRUT COIL SPRING BROKE IN TWO,WHILE VEHICLE WAS PARKED, I AM A 30 YEAR ASE MASTER TECHNICIAN, AND THIS FAILURE IS NOT A NORMAL WEAR OCCURRENCE, I HAVE DONE SOME RESEARCH, AND HAVE FOUND THIS TO BE HAPPENING ALL OVER THE UNITED STATES. THIS IS DEFINATELY A SAFETY ISSUE , THAT THE HYUNDAI CORPORATION SHOULD BE ADDRESSING BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457711May 7, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS FLAT. AFTER FURTHER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE COIL SPRING HAD PUNCTURED THE TIRE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE COIL SPRING WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458360May 5, 2012
SUSPENSION
FRONT SPRING BROKE. CREATES POTENTIAL TO CAUSE LOSS OF CONTROL AT HIGHWAY SPEEDS. READ MANY INSTANCES OF THIS ON HYUNDAI VEHICLES. COMPANY ONLY REPLACES BROKEN SPRING, REFUSING TO CHANGE OUT OTHER SIDE PROACTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457080May 1, 2012
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE READINGS WENT ERRATIC WITHIN 1-2 MONTHS AFTER WARRANTY EXPIRED. GOOGLE SEARCHES SHOW LARGE NUMBER OF OTHER OWNERS OF 2007 HYUNDAI SANTA FES HAVING SAME PROBLEM. CHECK LIGHT TURNS ON AND DIAGNOSTIC CODE INDICATING FUEL LEVEL SENSOR PROBLEM LATCHES. DRIVER CAN NO LONGER TELL HOW MUCH FUEL IS IN TANK AND BECOMES EXCESSIVELY DISTRACTED BY HAVING TO WATCH MILES DRIVEN AND WORRY ABOUT RUNNING OUT OF FUEL. I FIRMLY BELIEVE THIS IS A DESIGN DEFECT OR QUALITY PROBLEM WITH THIS MANY OWNERS EXPERIENCING THE SAME TROUBLE. HYUNDAI IS NOT ACKNOWLEDGING THE PROBLEM NOR OFFERING ADEQUATE ASSISTANCE TO REMEDY IT. REPAIR OF PROBLEM TYPICALLY RUNS BETWEEN $550 AND $650. THAT HURTS WHEN WARRANTY IS EXPIRED. ALSO THERE IS NO ASSURANCE AT ALL THAT THE REPLACEMENT PARTS WILL NOT FAIL IN THE SAME WAY IN 3-5 YEARS. THIS PROBLEM DOES CAUSE SAFETY CONCERNS. HARD TO DRIVE AS SAFELY WHEN PREOCCUPIED AND WORRIED ABOUT HOW MUCH FUEL IS IN TANK. WHEN DRIVER CAN'T AFFORD TO FIX IT, DRIVER HAS TO WORRY THAT OTHER FAILURES THAT TURN ON THE CHECK LIGHT WILL GO UNNOTICED BECAUSE CHECK LIGHT IS ALWAYS ON NOW AND ASSUMED TO JUST INDICATE FUEL LEVEL SENSOR FAILURE. NOT GOOD! FOR SANITY I CARRY A SPARE 2 GALLON CAN OF GAS IN VEHICLE BUT IT IS NOT REAL SAFE TO CARRY GAS THAT WAY ALL THE TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456747April 28, 2012
AIR BAGS, SUSPENSION, ENGINE AND ENGINE COOLING
MY AIR BAGS LIGHT IS ALWAYS ON AND WILL NOT TURN OFF. THE SUSPENSION IS HORRIBLE, I TOOK IT TO A MECHANIC AND HE SAID" THERE WAS NOTHING HE COULD DO. AND SOMETIMES WHEN I TURN MY VEHICLE ON THE ENGINE REVELS UP AND SOUNDS AS IF THE ACCELERATION IS STUCK. SCARES ME TO DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456202April 23, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED WHENEVER THE VEHICLE WAS OPERATED. THE CONTACT ALSO STATED THAT THE BRAKES LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHERE THE CONTACT WAS INFORMED THAT THE BRAKE LIGHT SWITCHED NEEDED TO BE REPLACED, THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455475April 17, 2012
AIR BAGS
THE AIR BAG ILLUSTRATION LIGHT CAME ON ABOUT EIGHT MONTHS AGO, AT FIRST IT GOES ON AND OFF, BUT FINALLY IT STAYED ON A MONTH AFTER THAT. WHEN I TOOK IT IN FOR A MECHANIC TO RUN A DIAGNOSIS TEST, HE COULD NOT FIND ANY ERROR CODE. I ASKED THE DEALER IF THERE WERE ANY RECALLS ON THE AIRBAG, THEY SAID NO AND WANT TO CHARGE ME $99 FOR DIAGNOSIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455410April 16, 2012
VISIBILITY
SUN VISOR BROKEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454525April 9, 2012
ELECTRICAL SYSTEM
AT 59,000 MILES LEFT SIDE RUNNING LIGHTS INOP. SENT TO DEALER THEY SAID THEY ADJUSTED THE WIRING HARNESS. THIS STATED AT 50,000 MILES. WORKED GOOD FOR 3 WEEKS TOOK ON A TRIP PUT 10,000 MILES ON IT. NOW AT 70,000.. ELECTRICAL ISSUES STARTED BACK UP.NO TAILLIGHTS LEFT BACK,TOUCH BRAKE DASHBOARD LEFT TURN GLOWS 1/2 BRIGHTNESS.PUT LEFT TURN SIGNAL LIGHT ON WORKS. TOUCH BRAKE LEFT SIDE BLINK ACTS LIKE BURNED OUT LIGHT. FILL WITH FUEL READS CORRECT MOST OF THE TIME. WENT TO STOP STARTED CAR BACK UP GAUGE READ EMPTY WITH LIGHT ON, STOPPED FOR GAS 30 MILES LATER PUT GAS IN TOOK 1 GAL GAUGE WENT TO 1/2 TANK. LET SET OVERNIGHT NEXT DAY READ 3/4. DROVE THE REST OF THE DAY . NEXT DAY READ CORRECT. THIS HAPPENED 2 TIMES ALREADY. DO NOT KNOW IF THIS IS RELATED THE LEFT SIDE ELECTRICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454559April 9, 2012
FUEL SYSTEM, GASOLINE
FUEL SENDING UNIT. I HAD IT REPLACED IN DECEMBER 2011. HAVING PROBLEMS WITH GAS SMELL IN CABIN OF SUV. HALL HYUNDAI OF NEWPORT NEW ON JEFFERSON AVE. PUT THE UNIT IT. SINCE THE UNIT WAS INSTALL I HAVE SMELL GASOLINE. TOOK IT IN TO HALL HYUNDAI IF NEWPORT NEWS ON SATURDAY, MARCH 31, 2012 AND THEY STATED THEY COULD NOT SMELL ANYTHING. I EXPLAIN TO THEM IF, IT IS FULL YOU GET A STRONG ODOR OF GAS. IF IT IS AT HALF TANK, NO SMELL. SO I WAS ADVISED TO BRING IT IN AT HALF TANK. NOTHING WAS RESOLVED. STILL SMELLING GAS. TOOK VEHICLE OVER TO HALL HYUNDAI OF CHESAPEAKE APRIL 7TH, 2018. I FILLED THE TANK UP SO THE ORDER COULD BE SMELL AND IT WAS NOTICED. THEY STATED THAT THEY TOOK OUT THE BACK SEAT AND TOOK THE UNIT OUT AND PUT IT BACK IN AND TIGHTENED IT. THEY SAY THE CLEANED THE CARPET AND IONIZED IT. I WAS THERE FROM 9:40 A.M. UNTIL 4:20 P.M. WHEN I GOT INTO THE SUV A STRONG ODOR OF CLEANING SOLUTION WAS PRESENT. IT IS NOW MONDAY, APRIL 9TH 2012 AND THE PRESENT OF THE SMELL OF GAS IT STILL THERE. I AM SO TIRED OF DRIVING AND GETTING HEADACHES. ALL I WANT IT THE SUV REPAIR. QUESTION: WHY WOULD[XXX] AT THE CHESAPEAKE SAY, SHE IS GOING TO CONTACT THE SERVICE MANAGER AT NEWPORT NEW HYUNDIA AND LET THEM KNOW WHAT WAS DONE. SO, WAS SOMETHING WRONG AND IF IT IS WHO IS GOING TO PAY FOR IT. THAT IS THE BIG BATTLE BETWEEN THE DEALERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453959April 3, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
VEHICLE WAS BEING DRIVEN IN THE RAIN FROM SAVANNAH GA TO JACKSONVILLE FL, OUTSIDE TEMPERATURE APX 80 DEGREES, WITH AIR CONDITIONING ON. AIR CONDITIONING ABRUPTLY CEASED BLOWING COLD AIR AND STARTED BLOWING HOT, HUMID AIR, WHICH FOGGED ALL WINDOWS FROM THE INSIDE. SUDDENLY LOWERED VISIBILITY CAUSES DRIVING HAZARD. THIS HAS OCCURRED SEVERAL TIMES BEFORE WITH THIS VEHICLE WHEN (1) IT IS HOT OUTSIDE, (2) THE AIR CONDITIONING IS ON, (3) IT IS RAINING, (4) THE CAR HAS BEEN DRIVING FOR APX 30 TO 45 MINUTES. REMEDY IS TO PULL OFF THE ROAD, TURN OFF THE ENGINE, WAIT 5-10 MINUTES, THEN RESTART CAR. AIR WORKS NORMALLY FOR ANOTHER 30-45 MINUTES THEN SAME PROBLEM RE-OCCURS, BUT PULLING TO THE SIDE OF AN INTERSTATE ALSO CAUSES A SAFETY PROBLEM. THERE IS AN ONLINE LITANY OF SIMILAR PROBLEMS FROM OTHER OWNERS OF THIS VEHICLE AT HTTP://ANSWERS.EDMUNDS.COM/QUESTION-2010-SANTA-FE-WITH-AIR-CONDITIONER-PROBLEM-104733.ASPX. HYUNDAI CUSTOMER SERVICE REFUSES TO ACKNOWLEDGE THE PROBLEM EXISTS, TOLD ME THIS MORNING THEY HAD NEVER RECEIVED A COMPLAINT ON IT BEFORE, AND LOCAL DEALER REFUSES TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453971April 3, 2012
AIR BAGS
WHEN I PURCHASED THE CAR AS THE SECOND OWNER IN MARCH 2010, I NOTICED THAT THE AIRBAG LIGHT HAD BEEN A PROBLEM FROM THE PREVIOUS OWNER. HOWEVER, THE DEALER ASSURED ME THAT IT WAS FIXED. AFTER PURCHASING THE VEHICLE IN 2010 AND BEFORE I TOOK OWNERSHIP I HAD TO LEAVE IT WITH THE DEALER AS THE AIRBAG AND SEAT BELT LIGHTS WERE ON. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER AT LEAST THREE TO FOUR TIMES FOR THE SAME PROBLEMS, HOWEVER WAS TOLD THAT THERE WERE DIFFERENT CODES EACH TIME. WAS TOLD THAT I NEEDED TO REPLACE THE SEAT BELT BUCKLE IN ORDER CORRECT THE AIRBAG LIGHT, HOWEVER, AS OF 4/3/12 WAS TOLD BY DEALERSHIP (HERB CONNOLLY HYUNDAI) THAT IN NEED TO REPLACE THE AIRBAG. ALSO THAT THE AIRBAG WAS NOT UNDER WARRANTY AND IT USUALLY HAS TO BE REPLACED AT 60K MILES. WHEN I PURCHASED MY VEHICLE IT HAD 81K MILES, GIVEN THIS FACT, THEY SHOULD HAVE REPLACED THE AIRBAG PRIOR TO ME PURCHASING IT. THE CODE THAT IS SHOWING NOW IS B1346 (AIRBAG HAS HIGH RESISTANCE). DEALER REFUSE TO CORRECT THE PROBLEM AT NO COST AFTER SEVERAL ATTEMPTS TO GET THE PROBLEM RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453575March 30, 2012
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RIGHT FRONT COIL SPRING BROKE AS HAS BEEN NOTED NUMEROUS TIMES BY OTHER HYNDAI SANTA FE OWNERS...SHOULD BE RECALL! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453432March 29, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE SEAT BELT SENSOR WAS CAUSING THE AIRBAG LIGHT TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THAT THE SENSOR, THE BASE OF THE SEAT BELT AND THE SENSOR COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE.THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453272March 27, 2012
STEERING, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, POWER TRAIN
DRIVING SLOWLY IN TRAFFIC DOWN A HILL MY STEERING WHEEL, GEAR SHIFT AND BRAKES LOCKED UP. IMMEDIATELY MY GENERATOR LIGHT CAME ON MY DASHBOARD. I MANAGED TO PULL OVER AND SOMEHOW GET THE CAR IN PARK. I TURNED THE CAR OFF AND REALIZED THROUGH MY MANUAL MY GENERATOR LIGHT WAS ON. I OPENED THE HOOD AND COULDN'T SEE ANYTHING. WHEN TURNING THE CAR BACK ON THE LIGHT WENT OFF AND EVERYTHING WAS FINE. THAT MONDAY I TOOK THE CAR TO MY DEALERSHIP WHERE I BOUGHT IT AND THEY TOLD ME THEY CHECKED EVERYTHING. PUT THE CAR UP TO A COMPUTER, DROVE IT AROUND, TEST EVERYTHING COULDN'T FIND ANYTHING. I HAVEN'T HAD A PROBLEM SINCE BUT SOMETHING HAD TO OCCUR FOR THIS TO HAPPEN. I AM PLEASE WITH MY CAR OTHERWISE. JUST HOPE THIS NEVER HAPPENS AGAIN. IT COULDN'T BE WEATHER RELATED BECAUSE IT WAS NEITHER SUPER WARM OR SUPER COLD IT WAS APPROXIMATELY 50 DEGREES FAHRENHEIT. FORTUNATELY I WAS STUCK IN TRAFFIC OTHERWISE IF I WAS DRIVING THE SPEED LIMIT THIS COULD HAVE ENDED UP VERY BADLY POSSIBLY EVEN FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452900March 25, 2012
ENGINE AND ENGINE COOLING
ON THURSDAY MAR 22 2012 I WAS DRIVING MY HYUNDAI SANTA FE SE AWD WITH 2400 MILES ON IT IN TWO WAY DOWN HILL ROAD WITH A SPEED OF 20 TO 25 MILES PER HOUR THAN ALL OF SUDDEN WITHOUT ANY WARNING OR ANY SIGN THE CAR JUST DIE ON ME I TRIED TO TURN IT BACK ON IT DID TURN ON SO NEXT DAY I TOOK IT TO HYUNDAI DELEAR IN SAN JOSE CALIFORNIA THEEY CHECKED IT AND SAID THEY COULDN'T FIND NOTHING WRONG WITH SO I AM KIND OF CONCERN ABOUT MY SAFETY AND MY FAMILY IF THIS DOES HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452627March 22, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ELECTRONIC STABILITY CONTROL WARNING LAMP ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED WITHIN DRIVING A VERY SHORT DISTANCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 17,500. UPDATED 04/27/12*LJ THE CONSUMER STATED THE VEHICLE LOST POWER AND THE ESC LIGHT ILLUMINATED. THE DEALER REPLACED THE THROTTLE POSITION SENSOR AND UPDATED THE ECM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451805March 15, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE TRAVELING 55 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND NOTICED THAT THE PEDAL HAD BECOME STUCK TO THE FLOORBOARD, CAUSING THE VEHICLE TO ACCELERATE UNCONTROLLABLY. IN ORDER TO STOP THE FAILURE THE CONTACT HAD TO PLACE HER FOOT UNDER THE ACCELERATOR PEDAL AND LIFT THE PEDAL OFF OF THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451258March 12, 2012
EXTERIOR LIGHTING, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THE REAR TAIL LIGHTS WOULD STOP FUNCTIONING SPORADICALLY. WHILE HAVING THE VEHICLE DIAGNOSED AT THE DEALER, THE CONTACT WAS ADVISED THAT THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) DID NOT APPLY TO THE VEHICLE. THE VEHICLE WAS REPAIRED FOR THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 105,000. UPDATED 12/06/12 *BF UPDATED 12/10/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451306March 12, 2012
AIR BAGS
THE CLOCK SPRING CONTACT ASSEMBLY, INSTALLED BEHIND THE STEERING WHEEL, THAT PROVIDES ELECTRICAL CONNECTION BETWEEN DRIVER'S AIR BAG AND AIR BAG CONTROL MODULE FAILED IN JUNE, 2010. THIS SAFETY HAZARD HAD TO BE REPAIRED ON JUNE 24, 2010 AND I HAD TO PAY FOR THE DEDUCTIBLE OF $100 ON THE EXTENDED WARRANTY. HYUNDAI RECENTLY ANNOUNCED A VEHICLE RECALL ON THIS SAFETY HAZARD (CAMPAIGN 103)--BUT REFUSES TO ACCEPT MY CLAIM FOR REPAIR REIMBURSEMENT OF THE REPAIR DEDUCTIBLE "BECAUSE I HAD THE CAR REPAIRED PRIOR TO THE DATES THEY ALLOWED FOR THIS CONDITION". I'VE OWNED SEVERAL HYUNDAI'S AND THIS IS ABSURD. MY REPAIR WAS JUNE 24, 2010 AND THEY WON'T ALLOW CLAIMS FOR ANY REPAIR PRIOR TO SEPTEMBER 8, 2010 (A MERE 10.5 WEEKS DIFFERENCE)! CLAIM [XXX]. IT'S THE SAME PROBLEM THAT WAS REPAIRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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