Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10461890June 15, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, SHE NOTICED THAT THE BRAKE LIGHTS WERE NOT ILLUMINATING. THE CONTACT ALSO STATED THAT THE ELECTRONIC STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED PERMANENTLY AND INDICATED THAT THE ELECTRONIC STABILITY CONTROL (ESC) WAS OFF. IN ADDITION, THE CONTACT STATED THAT THE CRUISE CONTROL FAILED ALTHOUGH THE CRUISE CONTROL LIGHT WOULD ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO DEALER AND REPAIRS WERE NOT MADE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE CURRENT AND APPROXIMATE FAILURE MILEAGE WAS 81,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461647June 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT THEN EXPERIENCED A FAILURE IN WHICH THERE WAS AN INCREASE IN THE ENGINE RPMS, BUT THE VEHICLE DID NOT IMMEDIATELY ACCELERATE. THE VEHICLE THEN JERKED FORWARD AND BEGAN TO ACCELERATE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THEY COULD NOT DUPLICATE THE FAILURE OR DIAGNOSE THE CAUSE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461298June 12, 2012
VEHICLE SPEED CONTROL
I WAS GOING TO PARK IN MY PARKING SPOT AND THE CAR JUST ACCELERATED AND JUMPED A GRANITE CURB AND STRUCK A 4 IN POLE IN THE GROUND. THE CAR KEPT HITTING THE POLE ALMOST DRIVING UP IT. THE CAR WOULDN'T STOP EVEN AFTER I PRESSED ON THE BRAKE, FINALLY I COULDN'T STOP IT UNTIL I PLACED BOTH FEET ON THE BRAKE PEDAL AND PRESSED AS HARD AS I COULD. IT WAS FRIGHTENING, WHEN I CALLED THE GARAGE THEY WANTED ME TO DRIVE IT UP TO THE SHOP, I COULDN'T I WAS AFRAID IT WOULD ACCELERATE. I EXPLAINED WHAT HAPPENED TO THE DEALERSHIP COLLISION GUY AND HE SAID HE HAD NEVER HEAR OF SUCH A THING. I TOLD HIM I HAD LOOKED ON THE WEBSITE AND FOUND QUITE A FEW REPORTS. THEY SAID THEY WOULD LOOK AT THE VEHICLE. RIGHT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10461206June 11, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE COIL SPRING BROKE AND PUNCTURED THE TIRE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461025June 8, 2012
AIR BAGS
THIS PROBLEM IS TRUE OF OUR 2007 AND 2008 SANTA FE'S AND HAS EXISTED SINCE WE PURCHASED THE CARS. I HAVE FINALLY COME TO THE CONCLUSION THAT THIS IS A SAFETY ISSUE FOR NOT ONLY MY WIFE BUT ALSO MANY OTHER PEOPLE WHO ARE OF SLIGHT BUILD. IT IS A PROBLEM THAT IS EASILY CORRECTABLE BY THE MANUFACTURER. I HAVE CREATED CASE#[XXX] WITH HYUNDAI AMERICA --THEY HAVE RESPONDED THAT THEY WILL PASS ALONG THE INFORMATION TO ENGINEERING --BUT THEY HAVE NOTED THAT I WILL NOT BE CONTACTED BY HYUNDAI REGARDING DEPOSITION OF THE ISSUE. THE PROBLEM -- MY WIFE WEIGHS ABOUT 95 LBS. SHE FREQUENTLY DOES NOT ACTIVATE THE AIR BAG SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE. SHE IS ESSENTIALLY UNPROTECTED IN CASE OF AN ACCIDENT. SHE JUST DOESN'T WEIGH ENOUGH TO RELIABLY ACTIVATE THE AIR BAG SYSTEM. HYUNDAI SPENDS QUITE A FEW PAGES IN THEIR MANUAL TO COVER THEMSELVES LEGALLY. THEY COMMENT THAT IF ALL ELSE FAILS JUST SIT IN THE BACK SEAT. I WOULD IMAGINE FEW HUSBANDS AND WIVES OPT FOR THIS SOLUTION. MOST CONSUMERS PROBABLY HAVEN'T READ THE MANUAL, IGNORE THE OFF SIGN OR DON'T KNOW WHAT IT MEANS, OR DON'T CARE AND RISK THE SAFETY OF THEIR PASSENGER. THIS IS A SAFETY ISSUE TO THE GENERAL PUBLIC. THE SENSOR IN THE PASSENGER SEAT SHOULD ACTIVATE THE AIR BAG SYSTEM FOR SAY ANYONE OVER 66 LBS. I BELIEVE ANOTHER MANUFACTURER HAS RECENTLY DONE SO. IT IS STUPID THAT I HAVE WAITED THIS LONG TO COMPLAIN -- BUT I KEPT THINKING THEIR WOULD EVENTUALLY BE A RECALL AND I NORMALLY JUST DON'T COMPLAIN ABOUT THINGS. HYUNDAI COULD MAKE AN ALTERNATE SENSOR AVAILABLE TO THOSE WHO NEEDED IT. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461034June 8, 2012
VISIBILITY
THE SUNVISOR ON THE DRIVER'S SIDE BROKE; ON THE POST WHERE THE VISOR ATTACHES TO THE ROOF OF THE CAR. ONCE BROKEN IT COULD NOT BE SECURED OUT OF HARM'S WAY. THIS CAUSED THE VISOR TO HANG STRAIGHT DOWN BLOCKING THE DRIVER'S VIEW OF THE ROAD AND CREATING A VISION HAZARD. SECONDLY, THE VISOR THEN WAS FREE SWINGING, SO THAT IT COULD STRIKE THE DRIVER IN AN ACCIDENT OR JUST IN NORMAL DRIVING. I HAVE THE VISOR AND PICTURES DOCUMENTING THE BREAK SITE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460952June 7, 2012
VEHICLE SPEED CONTROL
WHILE CHANGING LANES, THERE WAS A SUDDEN LACK OF RESPONSE WHILE I WAS PRESSING ON THE ACCELERATOR. THIS ONLY LASTED A MILLISECOND BUT WAS ENOUGH THAT I STARTED TO PRESS DOWN TO COMPLETE THE CHANGE WHEN THROTTLE RESPONSE RETURNED. I HAVE HAD THIS HAPPEN ABOUT A DOZEN TIMES IN THE 3 MONTHS SINCE PURCHASING THIS AUTO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460753June 6, 2012
VISIBILITY/WIPER, TIRES, EXTERIOR LIGHTING
I HAVE HAD SO MANY PROBLEMS WITH MY CAR. THE FIRST PROBLEM BEGAN YEARS AGO WITH THE LOW BEAM HEADLIGHTS. I HAVE TO REPLACE THE HEADLIGHTS FOR BOTH RIGHT AND LEFT SIDE ABOUT 5 TO 6 TIMES PER YEAR. THIS CAN GET VERY EXPENSIVE ESPECIALLY IF I WERE TO GET A TICKET. THE SECOND PROBLEM ARE THE REAR TIRES. I NOTICED ABOUT TWO YEARS AGO THAT THE TIRES GET WORN OUT MUCH QUICKER THAN THE OTHERS, SO I'M CONSTANTLY ROTATING THEM. JUST RECENTLY, IT HAS BECOME WORSE. JUST THIS YEAR, I HAVE REPLACED TIRES TWICE AND HAVE NOTICED THAT I NEED ANOTHER SET OF TIRES. HAVE TAKEN THE CAR TO A MECHANIC, BUT CAN NOT FIND ANYTHING WRONG WITH THE REAR-END. THE LAST ISSUE THAT JUST HAPPENED A FEW MONTHS AGO IS THE PASSENGER VISOR. IT SUDDENLY FELL OUT OF ITS SOCKET AND EVENTUALLY WAS HANGING BY ITS WIRES. AFTER TRYING TO PUT THE VISOR BACK INTO ITS SOCKET A FEW TIMES, IT EVENTUALLY BROKE OFF. HAVE NOT ORDERED ANOTHER YET. DIDN'T REALIZE HOW EXPENSIVE THEY ARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460619June 5, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE SUN VISOR ON THE DRIVERS' SIDE BROKE AND WAS OBSTRUCTING HIS VIEW OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460671June 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 15 MPH. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AND CONTINUE DRIVING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460585June 4, 2012
VISIBILITY/WIPER
WHILE DRIVING, DRIVER'S SIDE VISOR BECAME DISCONNECTED FROM ITS ATTACHMENT POINT. THIS DETACHMENT CAUSED THE VISOR TO DANGLE BY WIRES AND THE INSIDE CLIP WHICH RESULTED IN COMPLETELY BLOCKING THE DRIVER'S FORWARD VISION. REINSERTING THE VISOR IS A TEMPORARY FIX AS IT FALLS OUT RANDOMLY FROM 5 SECONDS TO A COUPLE DAYS AFTER REINSERTING. SIMILAR THING HAPPENED TO THE PASSENGER SIDE VISOR A YEAR EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460133May 31, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKE LIGHT WOULD FLUCTUATE ON AND OFF. THE BRAKE LIGHT WOULD ONLY REMAIN ERRONEOUSLY ILLUMINATED UNTIL THE CONTACT ADDED MORE BRAKE FLUID TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE ABS CONTROL UNIT MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V131000(SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE ), BUT THE CONTACT STATED THAT THE REMEDY FOR THE RECALL DID NOT REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460000May 30, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE REFUELING, FUEL LEAKED FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE FUEL TANK TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460028May 30, 2012
WHEELS
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS TRAVELING 30-35 MPH WHEN THE REAR PASSENGER SIDE WHEEL SEIZED, CAUSING THE VEHICLE TO SWERVE UNCONTROLLABLY. THE FAILURE RECURRED ON SEPARATE OCCASIONS BUT INSTEAD, ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,275.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459579May 24, 2012
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE . THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING IN FAILED. THE CONTACT TURNED OFF THE VEHICLE AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE COMPUTER IN THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 20,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459246May 22, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED A TWO YEAR OLD CHILD WAS SEATED IN A FORWARD FACING CHILD RESTRAINT BEHIND THE DRIVER'S SEAT. THE CHILD WAS ABLE TO REACH FOR THE DRIVER'S SEAT BELT AND WRAP IT AROUND HIS NECK. THE CONTACT WAS ABLE TO REMOVE THE SEAT BELT FROM THE CHILD'S NECK WITHOUT INCIDENT. THE CHILD WAS UNINJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459156May 21, 2012
AIR BAGS
I PURCHASED THIS VEHICLE AT AN AUCTION. WHEN I RECEIVED IT THE DRIVER SIDE AIRBAG LIGHT WAS ON, BUT THE INSPECTOR PASSED IT. THE PASSENGER SIDE WAS ALSO ON, BUT THE AGREEMENT COVERED THIS AND THE AUCTION DEALER REPAIRED THIS. I CALLED HUNDYAI ABOUT THE DRIVERS SIDE AIR BAG LIGHT BEING ON AND THEY TOLD ME THAT THIS WOULD BE COVERED UNDER A RECALL, BUT WHEN I TOOK IT TO THE DEALER, THEY TOLD ME THERE WAS NO RECALL ON THIS VEHICLE AND TOLD ME THAT I WOULD BE CHARGED TO REPAIR THIS. I PAID TO HAVE IT REPAIRED BECAUSE WHAT ELSE COULD I DO. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458976May 18, 2012
SUSPENSION
NOISE AND RUBBING OCCURRED WHILE BACKING CAR OUT OF DRIVEWAY. DISCOVERED LEFT FRONT COIL SPRING BROKEN AND RUBBING ON TIRE CAUSING DAMAGE TO TIRE, DEALER REPLACED COIL UNDER EXTENDED WARRANTY AND ADVISED US TO REPLACE TIRE . THIS CAR DID NOT ARRIVE HOME THE NITE BEFORE THIS WAY AS IT WAS VERY OBVIOUS SOMETHING WAS VERY WRONG . THE DEALER WROTE IT OFF AS NORMAL WEAR AND TEAR AND SAID OTHER SIDE WAS FINE . AFTER READING OTHER HISTORIES THEY WILL BE HEARING BACK FROM ME ! IN MY OPINION IF THIS HAPPENED AT ROAD SPEED IT WOULD HAVE TAKEN OUT THE TIRE, NO IF'S AND'S OR BUT'S ABOUT IT . IT WOULD NOT HAVE BEEN PRETTY AS THE BROKEN END WAS DUG INTO THE TIRE. CAN WE SAY CLASS ACTION ? WHERE DO WE START ? BTW THIS CAR IS SERVICED BY THE DEALER ONLY AND PROPERLY TAKEN CARE OF ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458678May 16, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND THE ENGINE WARNING INDICATOR BEGAN TO ILLUMINATE. IN ADDITION, THE FUEL GAUGE FLUCTUATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT BOTH OF THE FUEL TANK SENDING UNITS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458470May 14, 2012
STEERING
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE STEERING WHEEL LOCKED. WHEN THE CONTACT STOPPED THE VEHICLE AND RESTARTED IT, THE STEERING WHEEL UNLOCKED. THE FAILURE OCCURRED TWICE. THE BATTERY AND BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THERE WERE NO COMPLAINTS OR RECALLS AND ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE INSPECTED; HOWEVER, THE CONTACT DECLINED BECAUSE OF THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 188,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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