Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11082270March 31, 2018
STEERING
AFTER ABOUT 30 MINUTES OF DRIVING AT OR NEAR HIGHWAY SPEEDS THE STEERING BECOMES "STICKY" AND REQUIRES THE DRIVER "BREAK" THE "STUCK" STEERING WHEEL AND IT RESULTS IN A FORCED OVERCORRECTION THAT MAKES THE VEHICLE DRIFT FROM ONE SIDE OF THE LANE TO THE OTHER. THIS IS CONTINUOUS PROBLEM ONCE IT BEGINS AS CONSTANT STEERING INPUT IS REQUIRED TO KEEP A VEHICLE IN A STRAIGHT LINE. AT A MINIMUM, IT IS ANNOYING AND EXHAUSTING ON LONG TRIPS. THE REAL ISSUE IS SAFETY. THE FORCED OVERCORRECTION IS A SERIOUS SAFETY ISSUE ON NARROW COUNTRY ROADS AS IT WILL FORCE THE VEHICLE INTO THE ONCOMING TRAFFIC LANE OR CLOSE TO THE DITCH ON THE RIGHT SIDE OF THE ROAD. THE DEALER CANNOT RECREATE THE PROBLEM WHEN I TAKE IT IN BECAUSE THE PROBLEM ONLY EMERGES AFTER ABOUT 30 MINUTES OF HIGHWAY DRIVING. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI NEEDS TO ADDRESS IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082295March 31, 2018
UNKNOWN OR OTHER
DOOR PANELS HAVE BECOME GOOY, THE VINYL/LEATHER HAS BECOME GOOEY AND COMES OFF ON YOUR HANDS, ARMS, CLOTHING, ETC. IT IS VERY STRANGE AND IS NOT NORMAL. NEEDS TO BE FIXED BUT NOT BY ME. WHAT DO I DO AND WHERE DO I TAKE IT? THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081941March 29, 2018
AIR BAGS, SEAT BELTS
I WAS INVOLVED IN AN ACCIDENT WHILE DRIVING DOWN A CITY STREET IN PLANO, TEXAS. A TRUCK PULLED OUT TO GET INTO THE MIDDLE LANE AND WAS CAUGHT OFF AND FORCED TO PULL INTO MY LANE DIRECTLY IN FRONT OF ME. MY BRAKES LOCKED UP AFTER TRYING TO STOP, WHICH ISN'T A PROBLEM BECAUSE I KNOW IT IS NORMAL. WHAT OCCURRED WAS THAT AS I STRUCK THE TRUCK IN FRONT OF ME, MY AIR BAGS DIDN'T DEPLOY, AND MY SEAT BELT HAD FAILED TO LOCK. WHICH CAUSED ME TO COLLIDE WITH THE STEERING WHEEL. THE SPEED I STRUCK THE TRUCK, WHICH WAS GOING ABOUT 10 MPH WHEN WE COLLIDED, WAS ABOUT 45 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11081963March 29, 2018
SERVICE BRAKES
I HAVE A PROBLEM WITH THE ESC UNIT. I CAN BE DRIVING DOWN THE ROAD AND THE RIGHT HAND FRONT BREAK WILL ALL OF A SUDDEN AT RADIUM GRAB AND JERK THE CAR TO THE RIGHT. THIS PROBLEM HAS OCCURRED AT SPEEDS RANGING FROM 35 TO 70 MPH. I HAVE TAKEN THE CAR TO THE HYUNDAI DEALERSHIP 3 OR 4 TIME TO GET THE PROBLEM FIXED AND HAVE SPENT $1,300.00 AND THEY STILL HAVEN'T FIXED THE PROBLEM. I AM BEING TOLD WE DON'T FIND ANYTHING WRONG. WE NEVER KNOW WHEN IT IS GOING TO HAPPEN AND I CAN ONLY HOPE THAT IT DOESN'T HAPPEN WHEN IN A SITUATION THAT IT CAUSES SOMEONE TO GET HURT OR KILLED. I HAVE ASKED THAT EITHER DISCONNECT THE ESC SYSTEM OR REVERSE IT SO THAT IT IS NOT ON UNTIL YOU NEED IT AND THE HYUNDAI SERVICE PEOPLE SAY THAT CAN'T BE DONE. I DO NOT BELIEVE THAT IS CORRECT BUT THEY ARE THE SMART PEOPLE ON THE CAR. I WILL TELL YOU THIS IF THIS PROBLEM CAUSES AN ACCIDENT THAT SOMEONE GETS HURT I WILL BE SEEKING AN ATTORNEY AND NOTIFYING THE INSURANCE OF THE PROBLEM AND THE FACT THAT HYUNDAI HAS NOT FIXED THE PROBLEM. PLEASE HELP ME WITH THIS PROBLEM. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994748March 29, 2018
ENGINE
2013 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO METAL DEBRIS GENERATED FROM MACHINING OPERATIONS RECALL INTERIM NOTICE. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081906March 28, 2018
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE LOST ACCELERATION WHILE MAKING A LEFT TURN. THE CONTACT CONTINUALLY DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE FORWARD. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. DEALER MADE SOFTWARE UPDATE ON 4/2/2018 AND CONTACT HAS HAD NO ISSUES SINCE. THE FAILURE MILEAGE WAS 1,100. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081813March 28, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
GAS GAGE INDICATION SHOWS EMPTY WHEN THE TANK IS FULL OR EMPTY. THIS HAPPENED WITH OUR 2008 SANTA FE TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081146March 25, 2018
FUEL/PROPULSION SYSTEM
AT LOW SPEED AND PULLING OUT TO TRAFFIC, AT TOMES THERE IS NO POWER FOR 3 TO 5 SECONDS, VERY DANGEROUS WHEN PULLING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080951March 22, 2018
PARKING BRAKE
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. THE VEHICLE WAS PARKED AND THE KEY WAS REMOVED FROM THE IGNITION WITH THE EMERGENCY BRAKE ENGAGED. THE CONTACT WAS STANDING WITH THE DRIVER'S SIDE DOOR OPEN AND HEARD A THUMP SOUND. THE VEHICLE STARTED TO ROLL BACKWARDS OUT OF A PARKING SPACE. THE CONTACT WAS STRUCK BY THE DOOR WHILE ATTEMPTING TO RE-ENTER THE VEHICLE, BUT WAS UNABLE TO AS SHE WAS DRAGGED BY THE VEHICLE. THE VEHICLE WAS ABLE TO STOP ONCE IT CROSSED A MAIN ROAD AND COLLIDED WITH A CURB. THE CONTACT SUSTAINED INJURIES TO HER ENTIRE BODY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11080980March 22, 2018
ELECTRICAL SYSTEM, ENGINE
CAR WAS DRIVEN ABOUT 10 MILES AND THEN PARKED INSIDE AN ATTACHED GARAGE. NO ISSUES WERE PRESENT DURING THE DRIVE. THE IGNITION WAS TURNED OFF AND KEY REMOVED FROM VEHICLE. AFTER APPROXIMATELY 1 HOUR HAD PASSED THE CAR STARTED ON FIRE. FLAMES WERE VISIBLE BEHIND THE FRONT RIGHT HEADLIGHT AND FRONT RIGHT WHEEL. LUCKILY NO ONE WAS HARMED. THE FIRE CAUSED SIGNIFICANT DAMAGE TO THE GARAGE AND HOME. FIRE DEPARTMENT INVESTIGATION CONCLUDED THAT THE CAUSE OF THE FIRE WAS NOT EXTERNAL TO THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11080612March 21, 2018
POWER TRAIN
'INTERMITTENTLY' HESITATES TO ALMOST STALL ON MOVING FORWARD FROM STOP, AND 'BUCKS' WHILE MOVING STEADILY AT CONSTANT SPEEDS BELOW 40MPH. AVERAGE GAS MILEAGE HAS DETERIORATED FROM 19 - 20 TO 15 - 16. CAR HAS ALWAYS RUN ON MOBILE ONE AND REGULARLY SERVICED. CAR HAS STALLED WHILE IN MOTION ON OPEN ROAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080744March 21, 2018
ELECTRICAL SYSTEM
BACKUP CAMERA FAILED BEFORE, BRAKE LIGHT FAILED AND NOW BLIND SPOT DETECTION FAILED WITH RISK OF ACCIDENT - NOTED ON ROAD - I HAVE NOTED BRAKE LIGHT FAILURE IN OTHER HYUNDAI WHILE ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080101March 19, 2018
POWER TRAIN
THE CAR WILL NOT SHIFT INTO DRIVE. VERY HARD TO SHIFT AND WHEN I FINALLY GOT IT INTO "DRIVE", THE TRANSMISSION DOES NOT ENGAGE. UNABLE TO MOVE THE VEHICLE FORWARD. IT WILL GO INTO REVERSE, BUT NOT DRIVE. SHIFTER BECOMES HARDER TO MOVE AFTER ATTEMPTING TO MOVE IT SEVERAL TIMES. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080103March 19, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
FUEL GAUGE ALWAYS READS AS EMPTY, REGARDLESS OF MOVEMENT OR AMOUNT OF GAS IN TANK, LEAVING DRIVER TO RUN OUT OF GAS IN UNDESIRABLE PLACES. REPAIR IS APPROX 600-800 DOLLARS. MANY COMPLAINTS SHOULD BE RECALLED. HAS TO DO WITH THE FUEL SENDING SENSOR OR SOMETHING I WAS TOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080306March 19, 2018
SUSPENSION
FRONT COIL SPRING RUSTED AND BROKE; IT RUBBED AGAINST MY TIRE. NOT SURE HOW TIRE DID NOT RUPTURE WHILE I WAS DRIVING ON I-95. THE OTHER FRONT COIL SPRING WAS RUSTED, BUT IT DID NOT BREAK YET. CLEARLY THIS PART IS DEFECTIVE. COIL HAD PLASTIC SLEEVE ON IT, WATER MUST COLLECT UNDERNEATH AND RUST IT OUT. CREATED CASE NUMBER 11066195 WITH HYUNDAI, BUT THEY HAVE NOT ACKNOWLEDGED ANY RESPONSIBILITY, DESPITE MY REPEATED CONCERNS ABOUT SAFETY. THEY ALSO WOULD NOT REIMBURSE ME FOR REPAIR BECAUSE 'IT WAS OUTSIDE WARRANTY' AND THAT I WENT TO MY FAMILY MECHANIC (DUE TO LACK OF RESPONSIVENESS FROM HYUNDAI). I SAW ONLINE THAT HYUNDAI HAS HAD A HISTORY OF DEFECTIVE FRONT COIL SPRINGS (EVEN AS RECENT OF 2018), YET THEY HAVE NOT TAKEN MY COMPLAINT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080031March 18, 2018
AIR BAGS
AIR BAG LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080062March 18, 2018
UNKNOWN OR OTHER
THERE HAVE BEEN NUMEROUS INCIDENTS THAT HAVE OCCURRED OVER THE PAST FEW MONTHS. IS INTERMITTENT - CAN HAPPEN 2 DAYS IN A ROW OR WEEKS APART. SYMPTOMS WHEN MOVING FORWARD AT A LOW RATE OF SPEED (STOP AND GO TRAFFIC ON EXPRESSWAY) STOP TO 10 MILES PER HOUR ... EVERY NOW AND THEN HEAR A "CLUNK" SOUND FROM THE REAR OF THE VEHICLE - FROM ABOVE THE SPARE TIRE AREA. INTERMITTENT - CAN HAPPEN MINUTES APART OR A WEEK APART. HAVE READ SAME TYPE OF COMPLAINTS ON INTERNET. TOOK IT TO MULTIPLE MECHANICS ( HYUNDAI & NON-HYUNDAI ) - NEITHER OF THEM COULD "REPRODUCE" THE PROBLEM.... WHICH IS THE "PROBLEM".... AS I TOLD THEM AND HAVE POSTED HERE.... THIS CAN HAPPEN TWICE IN ONE DAY AND THEN NOT RE-OCCUR FOR A WEEK OR TWO..... THE MECHANICS LOOK AT ME LIKE I'M NUTS AFTER THEY'VE DRIVEN IT AROUND AND NOT BEEN ABLE TO "REPRODUCE" THE PROBLEM... SCENARIOS #1 THE VEHICLE WAS IN MOTION; AT A VERY LOW RATE OF SPEED (0-7MPH); ON AN UPWARD INCLINE; STOP & GO TRAFFIC #2 THE VEHICLE WAS IN REVERSE, AT A VERY LOW RATE OF SPEED (0-7MPH); ON A DOWNWARD INCLINE WITH SHARP TURN TO THE RIGHT - BACKING OUT OF DRIVEWAY TO STREET #3 THE VEHICLE WAS IN REVERSE, AT A VERY LOW RATE OF SPEED (0-7MPH) STRAIGHT BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079904March 17, 2018
STEERING
STEERING BECOMES UNSTABLE DURING DRIVING ON WINDY DAYS. STEERING TRAYS TO OVER COMPENSATE FOR WIND AND BECOMES SCARY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079936March 17, 2018
ENGINE
ENGINE SHUTDOWN AND I CANNOT STEER THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079558March 15, 2018
ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE FROM TIME TO TIME ABOUT ONCE A WEEK STALLS WHILE ACCELERATING, IT HAPPENED SO FAR WHILE DOING A LEFT TURN ON LOCAL STREETS. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe