Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11091671May 4, 2018
ENGINE
VEHICLE CUTS OFF WHILE DRIVING. I WAS DRIVING 34 MPH IN THE CITY AND VEHICLE STARTED SHAKING AND THEN IT CUT OFF. THIS ISSUE ALMOST CAUSED ME MAJOR ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091695May 4, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING OR STOPPED THE VEHICLE WOULD ACCELERATE TO THE HIGHEST RATE OF SPEED, ON IT'S OWN, AND I HAD TO PUT IT IN NEUTRAL TO STOP AN ACCIDENT FROM HAPPENING. THIS HAPPENED MORE THAN ONCE, ALMOST FATALLY INJURING SEVERAL PEDESTRIANS. WE TOOK IT TO THE DEALER FOR REPAIR AND IT WAS SO UNSAFE DUE TO THE ACCELERATION PROBLEM THEY WOULDN'T EVEN DRIVE IT ! I HAD TO HAVE IT TOWED BACK AND FORTH TO THE DEALER TWICE BEFORE THEY COULD EVEN FIGURE OUT WHAT THE PROBLEM WAS. NOW THEY ARE SAYING IT IS THE THROTTLE BODY ASSEMBLY. $1,753.11 FOR A VEHICLE THAT WAS GARAGED AND ONLY DRIVEN IN THE WINTER. 53,567 MILES ON IT. FOR A PART THAT REGULATES YOUR SPEED? THIS IS NOT THE FIRST TIME THIS IS REPORTED - THERE WAS A CASE IN JAPAN WHERE PEOPLE ACTUALLY DIED - AFTER GOING TO COURT THEY SAID IT WAS DRIVER ERROR - STEPPING ON THE GAS INSTEAD OF THE BRAKE. I HIGHLY DOUBT IT NOW - THERE ARE MANY MORE CASES AND REPAIRS LIKE THIS ONE - SOMEONE NEEDS TO DO A LITTLE RESEARCH. I FOR ONE WOULD LIKE A LITTLE HELP - I'M 73 YEARS OLD AND BOUGHT THIS CAR NEW - IT'S ALWAYS BEEN TAKEN CARE OF - THE DEALER HAS THE RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091981May 4, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRACTION CONTROL LIGHT COMES ON. PREVENTS SHIFTER TO GO INTO PARK. MUST RURN ENGINE OFF ON NUETRAL THEN TURN CAR ON TO ELIMINATE TRACTION CONTROL ERROR IN ORDER RO PUT SHIFTER INTO PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091667May 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM
VERY UNSAFE VEHICLE. VEHICLE AS INTERMITTENT ACCELERATION PROBLEMS WHEN TURNING. DECEMBER 15, 2017 1:57 PM 7/8 FULL TANK ENGINE NORMAL TEMP OUTSIDE TEMP 73 PULLING OUT OF PUBLIX SHOPPING CENTER, MAKING RIGHT TURN ONTO 103RD ST. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE FEB 21, 2018 6:26PM JUST FILLED FUEL TANK AND AUTOMATED CARWASH AT SAM'S WHOLESALE CLUB. MADE A RIGHT TURN FROM SAM'S PARKING LOT ONTO YOUNGERMAN DRIVE. PARKING LOT HAS SLIGHT DOWNWARD INCLINE TO STREET LEVEL, RESULTING IN SLIGHT CAR BODY TWISTING. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE APRIL 10, 2018 4:00 P.M. MILEAGE 18092 OUTSIDE TEMPERATURE 60ﾟ OVER CAST LIGHT SPRINKLE RAIN MAKING A LEFT TURN IN FRONT OF TRAFFIC STEPPED ON THE THROTTLE ONLY PARTIAL RESPONSE; RELEASE THE THROTTLE; STEPPED ON IT AGAIN, STILL ONLY PARTIAL RESPONSE; RELEASE THE THROTTLE A SECOND TIME STEPPED ON IT AND FINALLY HAD FULL THROTTLE RESPONSE. APRIL 17, 2018 18545 MILES TEMP 75ﾟ 3/4 FUEL. PULLING OUT OF LOWE'S PARKING LOT TURNING RIGHT, NO ACCELERATION. RELEASED THE THROTTLE REAPPLY THE THROTTLE TO GET POWER. APRIL 26, 2018 5:15 P.M. OUTSIDE TEMP 80 DEGREES, SUNNY . 19056 MILES. MAKING A LEFT TURN AND FAILED TO ACCELERATE. VERY LIMITED ACCELERATION DESPITE FULL TANK OF GAS. AFTER ABOUT 10 SECONDS OF MASHING ACCELERATOR TO THE FLOOR, IT FINALLY PICKED UP AND TOOK OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090964April 30, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE FUEL GAUGE DISPLAYED AN INCORRECT READING. THE DEALER (HATFIELD HYUNDAI, 1400 AUTO MALL PKWY, COLUMBUS, OH 43228) DIAGNOSED THAT THE FUEL SENDER ASSEMBLY AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090856April 29, 2018
SERVICE BRAKES
VEHICLE IS STATIONARY...I PURCHASED THIS USED VEHICLE A FEW YEARS AGO AND HAVE RECENTLY HAD A PROBLEM WITH THE BRAKE LIGHT SWITCH ALONG WITH OTHER PROBLEMS .KEY WILL NOT TURN WHILE IN PARK REQUIRING THE NEED TO PUSH IN SHIFT LOCK RELEASE BUTTON , MOVING TO NEUTRAL SO THE KEY WILL TURN AND START THE VEHICLE. I HAVE FOUND THAT THERE IS A RECALL FOR THESE EXACT PROBLEMS, BUT WHEN I ENTER MY VIN# THER IS NO RECALL LISTED. IS IT POSSIBLE THAT THIS RECALL WAS FIXED BY DEALER BEFORE I BOUGHT THE VEHICLE, AND IF SO, THE PROBLEM IS BACK CAN I STILL HAVE THE VEHICLE REPAIRED FREE UNDER THIS RECALL ? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090385April 27, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
ACCELERATION ISSUES. ON AT LEAST TWO SEPARATE OCCASIONS, ACCELERATION FROM A STOP RESULTED IN THE CAR STAYING AT THE SAME SPEED. HAD TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY SEVERAL TIMES TO GET IT MOVING. NORMALLY, APPLYING THROTTLE PUSHES INDIVIDUALS BACK ON THEIR SEATS. CAR WAS TAKEN TO LAUREL HYUNDAI AND PER THE TECHS "UNABLE TO REPLICATE CUSTOMERS CONCERN ON ROAD TEST, NO CODES STORED OR PRESENT IN SYSTEM, NO TAB'S FOR CONCERN FOUND". LOOKING AT GETTING RID OF THIS VEHICLE DUE TO THIS SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090270April 26, 2018
STEERING
MY STEERING WHEEL CLUNKS WHEN TURNING, REGARDLESS OF IF IT IS STATIONARY OR MOVING. WAS TOLD IT BY THE DEALER IT WAS A KNOWN ISSUE WITH SOME STEERING WHEEL COUPLER AND WOULD BE $1,500 OUT-OF-POCKET TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090314April 26, 2018
ENGINE, UNKNOWN OR OTHER
FIRST PROBLEM, GAS GAUGE STOPPED WORKING. FLUCTUATED UP AND DOWN, THEN WOULD READ EMPTY RIGHT AFTER FILLING THE TANK. HAD TO HAVE 2 SENSORS AND FUEL PUMP CHANGED. VERY EXPENSIVE!! NOW THE CAR STALLS WHEN SLOWING DOWN. EVERY MORNING WHEN I LEAVE FOR WORK IT STALLS AT LEAST ONCE, IT HAS STARTED BACK UP, BUT THIS MORNING THE MOTOR FELT VERY GROGGY AND I DID NOT FEEL SAFE IN DRIVING IT ANYMORE. TOOK IT HOME. I'VE BROUGHT IT TO MECHANICS AND IT NEVER DIES FOR THEM AND THEY CAN NOT FIND ANYTHING WRONG WITH IT, DID IT TWO MORE TIMES AFTER THAT, TAKING IT TONIGHT TO SEE IF THEY CAN FIGURE IT OUT. THIS IS EXTREMELY UNSAFE!! IT DIED THE FIRST TIME IN THE MIDDLE OF THE STREET! I WAS SO AFRAID SOMEONE WAS GOING TO RUN INTO THE BACK OF ME! THIS IS A HUGE PROBLEM AND ALL OVER THE INTERNET WITH OTHER SANTA FE OWNERS FOR THIS YEAR. I WANT HYUNDAI TO STEP UP TO THE PLATE AND RECALL THESE CARS! THEY ARE UNSAFE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090336April 26, 2018
AIR BAGS
THE VEHICLE WAS STATIONARY STOPPED IN A LINE OF TRAFFIC ON AN EXIT RAMP. ANOTHER VEHICLE, TRAVELING AT HIGH SPEED, FAILED TO NOTICE TRAFFIC WAS STOPPED AND STRUCK MY VEHICLE FROM BEHIND. THE FORCE OF THE IMPACT CAUSED HEAVY DAMAGE TO MY REAR BUMPER, BENT THE FRAME AND CRUMPLED THE REAR PASSENGER SIDE QUARTER PANEL, ETC. IT ALSO LAUNCHED MY VEHICLE DIAGONALLY INTO THE GUARD RAIL CAUSING HEAVY DAMAGE TO MY FRONT BUMPER AND DRIVER SIDE QUARTER PANEL, ETC. THE IMPACT LAUNCHED ME FORWARD AND MY FACE SMASHED INTO THE STEERING WHEEL, BREAKING MY NOSE, INJURING MY EYE SOCKET, CAUSING A CONCUSSION AND WHIPLASH IN MY NECK. I WAS WEARING MY SEAT BELT. THE AIR BAGS NEVER DEPLOYED. HAD THE AIRBAGS DEPLOYED, IT MAY HAVE SAVED MY FACE AND PREVENTING OTHER INJURIES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11090108April 25, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), PARKING BRAKE
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE EMERGENCY BRAKE WOULD ERRONEOUSLY ACTIVATE WHILE OPERATING THE VEHICLE. IF THE VEHICLE HAD NOT BEEN WARMED UP FOR AT LEAST 15 MINUTES, THE FAILURE WOULD OCCUR. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR IN COLD WEATHER TEMPERATURES. WHILE DRIVING APPROXIMATELY 35 MPH, THE EMERGENCY BRAKE AND ESC SUDDENLY ACTIVATED AND THE SPEED REDUCED TO 10 MPH. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER IN JAMESVILLE, WI WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089869April 24, 2018
FUEL/PROPULSION SYSTEM
MY FUEL GUAGE IN THE CAR SHOW NO FUEL AT TIME AND THEN 1/2 OR 1/4 TANK, CHECK ENGINE LIGHT IS ON, I HAVE HAD THE CHECK ENGINE LIGHT CHECKED AND WAS ADVISED THAT IT IS THE GAUGE IN THE FUEL TANK. THERE ARE OTHER FAMILY WITH 2008 HYUNDAI WITH THE SAME ISSUE?? HELP THE CHECK ENGINE LIGHT STAYS ON..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089898April 24, 2018
STEERING
WE LEASED THIS NEW VEHICLE ON APRIL 21ST 2018. AT THE TIME, WE DID NOT KNOW IT HAD AN OPEN RECALL FOR A FAULTY AND DANGEROUS STEERING WHEEL/COLUMN CONNECTION. WE WERE FINALLY NOTIFIED BY THE DEALERSHIP 2 DAYS AFTER THE SALE ON APRIL 23RD, 2018. ATLANTIC HYUNDAI OF ISLIP, NY TOLD US THAT THEY THEMSELVES WERE JUST NOTIFIED OF THE RECALL, BUT THROUGH A SEARCH I LOCATED ARTICLES SHOWING THAT HYUNDAI MOTORS BEGAN NOTIFYING CUSTOMERS ON MARCH 16TH, 2018, OVER A MONTH EARLIER. MY WIFE AND TWO CHILDREN WERE ALLOWED TO DRIVE OFF THE LOT IN THIS VEHICLE, WHICH COULD UNKNOWINGLY EXPERIENCE A SEPARATION OF THE STEERING WHEEL FROM THE STEERING COLUMN WHILE BEING DRIVEN. WE WOULD NOT HAVE LEASED THIS VEHICLE IF WE HAD KNOWN ABOUT THE RECALL AND BECAUSE THEY LIED, STATING THAT THEY HAD JUST GOTTEN NOTICE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089554April 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE THE CONTACT'S SON WAS DRIVING 5 MPH, SEVERAL WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO LIA HYUNDAI OF ENFIELD (40 PALOMBA DR., ENFIELD, CT 06082, (860) 265-4496) WHERE THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH AND THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, IT WAS DISCOVERED THAT METAL SHAVINGS WERE IN THE OIL PAN. THE CONTACT WAS INFORMED BY HYUNDAI CUSTOMER CARE THAT THE VEHICLE WOULD BE COVERED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER PROVIDED CASE NUMBER: 11192092. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089570April 23, 2018
UNKNOWN OR OTHER
HI, I HAVE HAD TO REPLACE (2) DOOR LOCK ASSEMBLY/ACTUATORS ON BOTH DRIVER SIDE DOORS. THE LOCKS WOULD NOT OPEN OR CLOSE WHEN USING KEY FOB OR MANNUALLY. 7-18-17 & 4-20-18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089618April 23, 2018
ELECTRICAL SYSTEM
SMOKE COMING FROM TURN SIGNAL SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089163April 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE VEHICLE, RESTARTED IT, AND WAS ABLE TO DRIVE. THE VEHICLE WAS TAKEN TO LEN STOLER HYUNDAI (1906, 11275 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (443) 249-8884) WHERE IT WAS DIAGNOSED THAT METAL WAS FOUND THROUGHOUT THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 11185417 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088575April 17, 2018
EXTERIOR LIGHTING
SOMEBODY HAS FINALLY DIED OVER THIS DEFECT, NOW WILL SOMETHING BE DONE ABOUT IT? I HAVE OWNED 2 HYUNDAI SANTAFE'S A 2013 AND NOW A 2015. THE HEADLAMP SYSTEM ON BOTH CARS, USING HALOGEN LAMPS, IS INFERIOR, UNACCEPTABLE, FOR VOLVO, DEADLY. THIS PROBLEM IS NOT LIMITED TO THE HYUNDAI CAR BRAND, BUT MANY BRANDS USING SIMILAR PROJECTOR HALOGEN HEADLAMP SYSTEMS. DRIVING ANYWHERE IN LIKE EQUIPPED VEHICLES THE LOW BEAM HEADLAMPS FAIL TO PROVIDE ENOUGH LIGHT AHEAD OF THE VEHICLE TO AVOID AN OBSTACLE COMING OUT OF THE SHADOWS. CASE IN POINT, THE UBER VOLVO PEDESTRIAN ACCIDENT. HAVING DRIVEN PROFESSIONALLY OVER 2.5 MILLION MILES IN MY LIFETIME, MY EXPERIENCE WITH THIS PROJECTOR TECHNOLOGY, IT IS MY PROFESSIONAL OPINION THE ACCIDENT COULD NOT HAVE BEEN AVOIDED. BECAUSE THE LAMP SYSTEM ON THE VOLVO, MY TWO HYUNDAI'S, FAIL TO PROVIDE ADEQUATE LIGHTING ALLOWING THE DRIVER TO SEE, AND AVOID, OBSTACLES. I AM ATTACHING SCREEN SHOTS OF A 7 SECOND VIDEO RELATED TO THE UBER ACCIDENT. JUST OVER 3 SECONDS IN, WITH A LITTLE OVER 1 SECOND TO REACT, THE PEDESTRIAN IS BARELY VISIBLE. THE HEADLAMPS ONLY ILLUMINATE TO THE END OF THE 2ND WHITE STRIPE, ON THE LEFT, IN FRONT OF THE VOLVO. THE SAME IS TRUE OF BOTH HYUNDAI'S I HAVE OWNED WITH A SIMILAR HEADLAMP SYSTEM. STUDIES HAVE SHOWN, WITH OUT ANY DOUBT, IT TAKES A LITTLE OVER 2 SECONDS FOR A HUMAN TO REACT, UNDER IDEAL SITUATIONS, TO A UNANTICIPATED SEE AND AVOID DRIVING EVENT. IN THIS EXEMPLAR THE DRIVER HAD BARELY MORE THAN 1 SECOND TO REACT, ONCE HIS BRAIN PROCESSED THINGS, AND THEN TOLD HIS EXTREMITIES TO DO SOMETHING. THEREFORE, DUE TO INADEQUATE LIGHTING, THIS ACCIDENT IN NO WAY WAS AVOIDABLE, NOW SOMEBODY IS DEAD, AND YOU DO NOTHING. I HAVE LOOKED FOR A WAY TO ILLUSTRATE THIS DANGEROUS ISSUE, THIS DEFINES IT IN SPADES. FINALLY IF THE VOLVO HAD THE HID, OR LED LAMPS, FOR THE DEFECT TO EXIST THERE, IS MORE APPALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088651April 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING 25 MPH, THE ENGINE SEIZED. THE CONTACT HAD TO WAIT TWO MINUTES BEFORE IT WAS ABLE TO START AGAIN. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE APPROXIMATELY SIX MONTHS AGO. THE CONTACT CALLED MILLENNIUM HYUNDAI AT 516-282-3800 AND THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WAS NOT DUE TO A RECALL AND COULD NOT BE DIAGNOSED OR REPAIRED FOR FREE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085148April 15, 2018
STRUCTURE:BODY, STEERING
I WAS DRIVING AN I CAME YO A STOP AN BEGAN TO TURN UP A SIDE BLOCK WEN I HEARD SOMETHING LIKE IT WAS METAL IN MERSL SCRAPPING SO I IMMEDIATELY PULLED OVER AN HAD TO CALL MY MECHANIC TO COME SEE WHAT WAS THAT AWFUL NOISE HE LAYER SHOWD UP LIFTED MY CAR IN THE AIR WHICH HE FOUND A LOT OF CORROSION AN RUST AN MY LOWER ARM CONTROL AN SUB FRAME NEEDING TO BE REPLACED UNDERNEATH MY CAR THATS WHY MY STEERING WHEEL WAS FREEWHEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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