Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11366749October 27, 2020
ENGINE
RANDOMLY HESITATES AND THEN STALLS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366400October 26, 2020
VEHICLE SPEED CONTROL
2014 HYUNDIA SANTA FE SPORT WILL NOT ACCELERATE, WHEN TAKING OFF, OR GOING UP HILL. ALMOST SEEM LIKE LOSING POWER WHEN TRYING TO INCREASE SPEED. VERY DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC OR ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366523October 26, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FAMILY HYUNDAI DEALER, SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477, (708) 444-7100) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366529October 26, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT REPEATEDLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD SEVERAL REPAIRS PERFORMED ON THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366548October 26, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366163October 24, 2020
ENGINE
WE WERE TRAVELING ON I-70 WEST ACCELERATING UPHILL WHEN WE HEARD A SOUND FROM THE ENGINE. WE STOPPED TO CHECK AND THEN CONTINUED OUR TRAVEL WHEN A PART CAME OFF THE ENGINE. WE WERE ON THE EAST SIDE OF THE EISENHOWER TUNNEL AND HAD TO BE TOWED TO OUR DESTINATION IN FRISCO. THE ENGINE IS BLOWN AND WILL BE COSTLY TO REPLACE. WE HAVE 149,465 MILES ON THE ENGINE. THS IS AWD.10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365954October 23, 2020
FUEL/PROPULSION SYSTEM
MY GAS GAGE STARTED TO WORK IMPROPERLY. I TOOK IT TO A MECHANIC I TRUST. HE TOLD ME THE FUEL PUMP SENDERS WERE BAD. AFTER HE REMOVED THEM HE CALLED ME TO TELL ME I WAS LUCKY MY VEHICLE DIDN'T CATCH FIRE OR BLOW UP! ONE SENDER HAS INSULATION BROKEN AND THE WIRE IS EXPOSED. HE ALSO FOUND THAT AN INTERNAL WIRE WAS EVEN WORST. THE PROTECTIVE CONNECTOR WAS GONE! THAT LEFT THOSE WIRES WITH NO PROTECTION. THEY SHOW SIGNS OF BAD CORROSION ON BOTH THE WIRES AND THE TERMINALS. THEY APPEAR TO MAYBE EVEN HAVE SHORTED OUT. THEY ARE BLACK AND A RUST ORANGE COLOR. THEY ARE ALSO PITTED. I CONTACTED HYUNDAI. THEY DIDN'T SEEM TO CARE. THEY WERE MORE CONCERNED THAT I HADN'T BROUGHT MY CAR TO A DEALER FOR OVER FIVE YEARS. I EXPLAINED THAT TWO DIFFERENT DEALERSHIPS HERE IN MIAMI HAD CHEATED ME AND TREATED ME BADLY. THE REPRESENTATIVE WAS TRYING TO INSIST IF I HAD BROUGHT MY VEHICLE IN THEY WOULD HAVE DISCOVERED THE PROBLEM SOONER. THAT IS JUST NOT TRUE. THEY ONLY WAY TO OBSERVE THIS PROBLEM WAS TO PHYSICALLY REMOVE THE BACKSEAT AND OPEN THE FLOOR TO EXPOSE THE GAS TANK AND THEN REMOVE THE PUMP! THEY WILL NOT DO ANYTHING! I HAVE THE FEELING THAT THEY WON'T EVEN REPORT THIS TO THEIR OWN COMPANY OR TO YOU. I STILL HAVE THE PARTS. THEY WERE ALSO NOT INTERESTED IN SEEING THEM OR PICTURES. THEY JUST DON'T CARE! WHAT IF MY CAR CAUGHT FIRE? WHAT IF THE FUMES IGNITED? ANYONE IN THE BACKSEAT WOULD HAVE BEEN EITHER KILLED OR INJURED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365788October 22, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT DISCOVERED AN ARTICLE REGARDING NHTSA CAMPAIGN NUMBER: 20V520000(SERVICE BRAKES, HYDRAULIC) FOR WHICH THE VIN WAS INCLUDED HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. FITZGERALD HYUNDAI GAITHERSBURG (905 N. FREDERICK AVE, GAITHERSBURG, MD 20879) WAS CONTACTED BY PHONE ON THREE SEPARATE OCCASIONS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365634October 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 40 MPH, SHE HAD HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. AS THE CONTACT ATTEMPTED TO PULL OVER, THE VEHICLE BEGAN TO LOSE POWER WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS PULLED OVER TO SHOULDER AND BLACK SMOKE STARTED COMING FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO POHANKA HYUNDAI OF FREDERICKSBURG (5200 JEFFERSON DAVIS HWY A, FREDERICKSBURG, VA 22408). THE NEXT DAY, THE CONTACT WAS INFORMED THAT A CONNECTING ROD BECAME DEFECTIVE AND LED TO COMPLETE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,818.*DT CONSUMER STATED VEHICLE IS CURRENTLY AT POHANKA HYUNDAI OF FREDERICKSBURG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365358October 20, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE FOR EMISSIONS TESTING AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE INDEPENDENT MECHANIC WHERE THE CONTACT PURCHASED THE VEHICLE WAS CONTACTED AND REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365373October 20, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL
I WAS PULLING INTO A PARKING SPACE, STEPPED ON THE BRAKE AND THE CAR SPEED UP, CRASHING INTO A STORE FRONT, BREAKING THE GLASS WINDOW AND KNOCKING OUT SOME BRICKS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11365483October 20, 2020
ENGINE
THE ENGINE STARTED MAKING A KNOCKING NOISE ON START UP BUT WOULD QUICKLY QUIET. AFTER A WEEK THE NOISE INCREASED TO KNOCKING ON START UP AND UNTIL I SHIFTED THROUGH GEARS 1-3. AFTER A FEW DAYS, WHILE DRIVING 50 MPH ON A RURAL BUT HIGH SPEED ROAD THE POWER TO THE GAS PEDAL STOPPED WORKING AND MY SPEED DECREASED WITHOUT MY CONTROL. AFTER PULLING OVER I WAS ONLY ABLE TO ACCELERATE SLOWLY, 5-10 MPH. I PULLED INTO A GAS STATION AND THE BATTERY LIGHT FLICKERED TWICE THEN DISAPPEARED. I TURNED THE VEHICLE OFF AND BACK ON AND THE POWER TO THE GAS PEDAL WAS FUNCTIONING AS NORMAL. THE KNOCKING SOUND WAS MUCH WORSE AFTER THIS INCIDENT. I TOOK THE VEHICLE TO THE DEALER AND HAVE BEEN QUOTED FOR A FULL ENGINE REPLACEMENT. REGULAR OIL CHANGES HAVE BEEN COMPLETED DURING MY OWNERSHIP OF THE VEHICLE. THE DEALERSHIP INDICATED NO OIL LEAK BUT DECLARED A LOW LEVEL OF OIL REMAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365190October 19, 2020
STRUCTURE:BODY
THE SUBFRAME IS RUSTED THROUGH. IT WAS GARAGE KEPT AND DOESN'T EVEN HAVE 150,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364450October 15, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKES LOCKED UP AND STARTED TO SHIFT WITH THE CHECK ENGINE WARNING LIGHT FLASHING. THE CONTACT CALLED NALLEY HYUNDAI (7909 MALL PKWY, STONECREST, GA 30038) AND INFORMED THE DEALER OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364545October 15, 2020
ENGINE
IT HAS BEEN DETERMINED THAT THE ENGINE IS NO LONGER FUNCTIONAL AT ONLY 106K MILES AFTER MY CAR HAS BEEN GIVEN VERY REGULAR AND ROUTINE OIL CHANGES. THE OIL COATED THE BEARINGS AND IT BURNED UP THE INTERNAL WORKINGS OF THE ENGINE ACCORDING TO THE MECHANIC, RESULTING IN ENGINE SEIZURES. THE VEHICLE WAS IN MOTION, HOWEVER IT HAD BEEN SLOWLY DETERIORATING PRIOR TO COMPLETE SEIZURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364578October 15, 2020
SERVICE BRAKES, HYDRAULIC, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BRAKE PEDAL MADE AN ABNORMAL SQUEAKING SOUND WHILE DEPRESSED WITH THE ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. PATRIOT HYUNDAI OF EL MONTE (3462 PECK RD, EL MONTE, CA 91731) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD THE VEHICLE INSPECTED BY THE SAME DEALER DUE TO AN ABNORMAL OIL ODOR. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WERE NO SIGNS OF AN OIL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364063October 13, 2020
ENGINE, UNKNOWN OR OTHER, EXTERIOR LIGHTING
CAR BURNED OIL PUTTING 2 QUARTS BACK IN IT EVERY WEEK/ TOPPING IT OFF. OIL LIGHT DOESN'T INDICATE OIL IS GETTING LOW AND OR DOES IT COME ON. LEFT SIDE OF STEERING WHEEL CONTROLS DON'T WORK AT ALL. WHAT'S THE POINT OF THE BLUETOOTH IF YOU CANT USE THE IMPORTANT PART OF THE FUNCTION THAT'S SUPPOSED TO HELP. BOTH IN MOTION AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363994October 12, 2020
ENGINE
WHILE DRIVING ON THE HIGHWAY, WITHOUT ANY WARNING, AN INTERNAL PIECE OF MY ENGINE SHOT A HOLE THROUGH MY ENGINE BLOCK. FIRE STARTED SHOOTING OUT OF MY ENGINE AND THANKFULLY I WAS ABLE TO PULL OVER AND GET OUT WITHOUT THE FIRE GETTING WORSE. THE DRIVER BEHIND ME PULLED OVER AND TOLD ME THAT HE COULD SEE THE FIRE UNDER THE CAR WHILE DRIVING BEHIND ME. HE STOPPED TRAFFIC UNTIL WE CONFIRMED THAT THE FIRE WAS OUT. THE FIRE WAS STILL VISIBLE FROM THE UNDERSIDE OF MY VEHICLE FOR A COUPLE MINUTES BUT IT STOPPED WITHOUT THE WHOLE CAR IGNITING. I REPORTED THIS INCIDENT TO HYUNDAI USA. THEY ASSIGNED A CASE NUMBER TO ME BUT TOLD ME THAT THE HYUNDAI DEALERSHIP, THAT MY CAR WAS TOWED TO, DID NOT SEE EVIDENCE OF FIRE SO THEY DROPPED THE CASE. I TOLD THEM THAT I HAD A WITNESS, THE DRIVER BEHIND ME FROM THE NATIONAL GUARD, AND THEY TOLD ME THAT IT DIDN'T MATTER BECAUSE THEY DIDN'T SEE FIRE DAMAGE AND THEREFORE COULDN'T VALIDATE MY CLAIM REGARDLESS OF THE WITNESS. THE CAR HAD NO CHECK ENGINE LIGHT ON, THE OIL WAS CHANGED REGULARLY, AND THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY, WITHOUT WARNING, BLOW OUT THE BLOCK AND SHOOT FIRE. I CAN ONLY ASSUME THAT THIS WAS A VERY DANGEROUS AND POTENTIALLY DEADLY MANUFACTURING DEFECT. MY ATTEMPTS TO PRESSURE HYUNDAI TO CHECK MY ENGINE AGAIN HAS ONLY LED TO THEM TO TELLING ME THAT IN 30 DAYS THEY COULD GET SOMEONE ELSE TO LOOK AT THE ENGINE TO VALIDATE MY CLAIM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11364008October 12, 2020
ENGINE
ENGINE FAILURE (UPPER/LOWER) UNDER MODERATE ACCELERATION DUE TO UNCHARACTERISTIC RAPID OIL CONSUMPTION WITH NO WARNING OF LOW OIL LEVEL OR PRESSURE. 165,000 MILES ON VEHICLE. MAINTAINED WITH ENGINE OIL CHANGED ROUTINELY EVERY 5,000 MILES; NORMAL OPERATING CONDITIONS (NOT SEVERE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363578October 9, 2020
ENGINE
THE CAR IS A 2014 SANTA FE AND OUT OF THE BLUE I STARTED TO HEAR A STRANGE NOISE FROM MY ENGINE AREA. MULTIPLE DEALERSHIPS CONFIRMED THAT IT WAS THE ENGINE THAT NEEDED TO BE REPLACED. ONE DEALERSHIP ASSURED ME THAT IT WOULD BE COVERED DUE TO A RECENT RECALL ON SANTA FE ENGINES BUT COME TO FIND OUT THE RECALL WAS FOR A DIFFERENT ENGINE TYPE AND NOT MINE. WHILE RESEARCHING ONLINE I HAVE SEEN SEVERAL COMPLAINTS OF ENGINE FAILURE FOR THE SAME TYPE OF ENGINE THAT MY SANTA FE HAS. THE CAR ISN'T SAFE TO DRIVE AT ALL AND WHEN I CONTACTED HYUNDAI ABOUT OFFERING SOME SORT OF ASSISTANCE AND TO COVER THE COSTS OF THE ENGINE, THEY REFUSED TO DO SO. THERE SHOULD BE A RECALL AND THE 3.3 ENGINES AS WELL. I HAVE HAD SEVERAL CARS BEFORE AND NEVER HAVE I EVER HAD AN ENGINE FAIL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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