Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11377249December 1, 2020
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
OIL CONSUMPTION WITHIN 200 MILES BLIND SPOT DETECTION DOESN'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377033November 30, 2020
ELECTRICAL SYSTEM, ENGINE
DRIVING CONDITIONS WERE CLEAR WEATHER AND DRY ROADS WITH HEAVY TRAFFIC. WHILE TRAVELING APPROXIMATELY 65 MPH WESTBOUND ON INTERSTATE 4, THE VEHICLE LOST ALL POWER AND ALL THE WARNING INDICATOR LIGHTS CAME ON. FORTUNATELY, WAS ABLE TO COAST ACROSS TRAFFIC TO THE EMERGENCY LANE. TRIED TO RESTART THE CAR AND ALL THE INDICATOR LIGHTS CAME ON BUT THE CAR DIDN'T START. EXITED THE VEHICLE AND WALKED TOWARDS THE FRONT TO SEE SMOKE, AT FIRST, THEN SAW FLAMES COMING FROM UNDER THE ENGINE COMPARTMENT. TRIED TO DIAL 911, BUT HAD WEAK CELL SIGNAL. APPARENTLY 911 WAS NOTIFIED. HIGHWAY PATROL ARRIVED, THE FLAMES WERE SPREADING AND GETTING LARGER. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES, WHICH REACHED ALMOST 10 FEET HIGH. THE FIRE FIGHTERS WERE ABLE TO CONTAIN THE FIRE BEFORE IT REACHED THE FUEL TANK, BUT THE VEHICLE AND ITS CONTENTS WERE TOTALLY BURNED. THE VEHICLE WAS A SHELL OF METAL AND ASH WHEN IT WAS TOWED AWAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377199November 30, 2020
ENGINE
ENGINE STARTS BUCKING AND JERKING AT DIFFERENT SPEEDS SOMETIMES IT WILL LAST FOR MOMENTS AND OTHER TIMES IT WILL LAST FOR HOURS. MAKES YOU FEEL LIKE YOU ARE RUNNING OUT OF GAS OR PROBLEMS WITH FUEL SYSTEM OR BAD GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376863November 28, 2020
SERVICE BRAKES, ENGINE
I HAVE ALREADY REPLACED THE MAP SENSOR AND THE BATTERY LAST YEAR. CAR WAS SHUTTING OFF WHILE DRIVING WITH NO WARNING. CHECK ENGINE LIGHT WOULD STAY ON. RECENTLY IN LAST COUPLE MONTHS NOTICED ISSUES WITH THE BRAKES. WHEN APPLYING PRESSURE TO BRAKES WHILE ON FREEWAY THE STEERING WOULD SHAKE AND FEEL LIKE I HAD NO CONTROL. JUST RECEIVED NOTICE OF A BRAKE RECALL BUT THERE IS STILL NO REMEDY. HOW LONG DO I WAIT FOR THEM TO COME UP WITH A REMEDY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375698November 21, 2020
UNKNOWN OR OTHER
WHENEVER I LOOK UP THE RECALLS MY ENGINE TYPE HAS RECALLS BUT EVERY SYSTEM SAYS NONE FOR MY VIN. I THINK IT'S BECAUSE I HAVE AWD/4WD. HOWEVER, EVERYTHING ELSE IS THE SAME. I HAD TO REPLACE THE CATALYTIC CONVERTER, THE DEALER SAID AT THE TIME THEY WERE REPLACING THEM FOR 2WD. NOT MINE $2000. NOW THERE ARE TRANSMISSION ISSUES THAT WILL BE COVERED FOR 2WD WITH THE SAME ENGINE TYPE I HAVE BUT NOT MINE. BECAUSE I HAVE 4WD THIS IS NOT RIGHT I'M HAVING ALL THE SAME ISSUES. CAN YOUR AGENCY GET THEN TO ADD MY VIN# OR 4WD TO THE LIST? WITH THE CATALYTIC CONVERTER MY CAR WOULD JERK WHEN I TRIED TO ACCELERATE. MOST OF THE TIME IT WOULDN'T SPEED UP IT WOULD JUST JERK. WITH THE TRANSMISSION I STOPPED GOING UP THE FREEWAY ENTRANCE RAMP ON I10 HEADED EAST. THE CAR WAS SLUGGISH BARELY MOVING. I WAS BARELY ABLE TO GET TO THE SIDE, HALF MY CAR OUT IN THE WAY. IT HAS NOT MOVED SINCE. IT WON'T DRIVE FORWARD OR BACKWARD. THE TOW MAN ONLY NEUTRAL WORKS. HE PUSHED IT INTO A PARKING SPOT AFTER IT WAS TOWED. I HAD A MECHANIC COME TO LOOK AT IT. HE SAID TRANSMISSION ISSUES. ALSO, THE ELECTRIC IS CRAZY THE KEY CLICKER AND THE DOOR LOCKS, WORK WHEN IT WANTS TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375726November 21, 2020
SERVICE BRAKES
IN LATE SEPTEMBER WE RECEIVED A RECALL NOTIFICATION ("CAMPAIGNE194") FROM THE MANUFACTURER STATING THAT A BREAK FLUID LEAK IN THE ANTI-LOCK BRAKE SYSTEM COULD CAUSE AN ELECTRICAL SHORT WITH POTENTIAL FIRE IN THE ENGINE COMPARTMENT. MY WIFE IMMEDIATELY WENT TO THE DEALER, FITZGERALD HYUNDAI ROCKVILLE MD, TO GET IT FIXED. THEY SAID THE FIX WAS NOT READY AND THAT WE WOULD BE CONTACTED. WHEN TOLD THEM THAT WE PLANNED TO DRIVE TO SOUTH FLORIDA (FROM JUST NORTH OF WASHINGTON DC), THEY BRUSHED OFF HER CONCERN WITH A CARELESS ATTITUDE. WE ARE NERVOUS ABOUT DRIVING THE VEHICLE AT ALL AND SEE ON YOUR WEBSITE THAT THE MANUFACTURER IS OBLIGED "TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER". WE HAVE RECEIVED NO FOLLOW-UP FROM THEM AND FEEL THAT GIVEN THIS BEGAN IN AUGUST, A "TIMELY MANNER" HAS NOT BEEN MET. IS OUR VEHICLE SAFE TO DRIVE?! WE THANK YOU IN ADVANCE FOR YOUR QUICK RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375560November 20, 2020
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA MALFUNCTIONED WHILE THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO CIRCLE HYUNDAI (641 SHREWSBURY AVE., SHREWSBURY, NJ 07702, (732) 758-0111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BACK OVER PREVENTION CAMERA NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT WATER MAY HAVE ENTERED THE CAMERA HOUSING AND CAUSED AN ELECTRICAL SHORT CIRCUIT OF THE ELECTRICAL COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY COVERAGE WAS EXPIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375571November 20, 2020
FUEL/PROPULSION SYSTEM
TAKE TO MUCH FUEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375367November 19, 2020
ENGINE
THE COOLING PART ISN'T WORKING IT'S JUST WARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375200November 18, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763; (631) 317-2348) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375217November 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
CAR LOSES PRESSURE CAR DOWN SHIFTS VERY HARD AND JERKS NON STOP WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375281November 18, 2020
SERVICE BRAKES, ENGINE
WHILE DRIVING I TURNED THE CORNER GOING ROUGHLY 7 MPH AND MY CAR JUST COMPLETELY STALLED OUT. I WAS ABLE TO GET IT BACK STARTED BUT DROVE IT HOME AND DIDN'T WANT TO RISK TAKING IT OUT ON A MAJOR HIGHWAY OR STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374839November 16, 2020
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE VENDOR HAS HAD MONTHS TO HAVE A REMEDY TO FIX THE ABS BRAKE FLUID LEAKING CAUSING POTENTIAL ENGINE FIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374866November 16, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ADVISED THROUGH THE LETTER TO AVOID PARKING THE VEHICLE IN AN ENCLOSED GARAGE AND TO ONLY PARK ON THE STREET. THE CONTACT STATED THAT RODENTS WERE EATING THE ELECTRICAL WIRING. ADDITIONALLY, SHE WAS UNABLE TO ENTER OR START THE VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374889November 16, 2020
STRUCTURE:BODY, SUSPENSION, WHEELS
I WAS BACKING UP TO TURN AROUND AND AS I WAS TURNING MY STEERING WHEEL I HEARD AND FELT VERY LOUD PULSING THUMPS COMING FROM THE FRONT OF THE VEHICLE. I GOT OUT AND SAW MY DRIVERS SIDE FRONT WHEEL WAS LEANING OUT FROM THE VEHICLE. THE ARM BROKE OF FROM MY WHEEL ALSO I FOUND OUT WHEN I HAD IT REPAIRED THE AXEL ALSO BROKE!! GOOD THING I WASN'T ON A HIGHWAY OR DRIVING I OR OTHERS MIGHT HAVE BEEN HURT OR WORSE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374931November 16, 2020
ENGINE
CAR SMOKING FROM EXAHUST SINCE AROUND 42000 MILES OIL SMOKE STARTED IN 2017 . I HAVE TAKEN TO DEALERSHIP ABOUT 8 TIMES IN 3 YEARS NOW OIL ALL IN THE SPARKPLUGS USING OVER A QUART OF OIL EVERY 1000 MILES NOW HAS 56000 MILES AND UNABLE TO DRIVE IT. DEALSHIP TELLING ME THEY WILL HAVE CAR FOR ONE MONTH OR MORE WITH NO REPLACEMENT CAR GIVEN HAVE BEEN TOLD MAY NOT FIX REPLACE THE MOTOR I CALLED MAIN COMPANY EARLIER THIS YEAR. NOTHING WAS DONE.SMOKES AT START UP SMOKES OUT MY GARAGE . THEN CAR WAS SHIMMING WHEN DRIVING AND ENGINE LIGHT CAME ON .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374672November 14, 2020
ENGINE
WAS DRIVING MY 2014 HYUNDAI SANTA FE WHEN OUT OF NO WHERE IT STARTED KNOCKING LOUDLY, TOOK IT TO A MECHANIC AND THEY SAID I NEEDED A NEW MOTOR IT HAD 146K ON IT. REPLACED THE MOTOR WITH A BRAND NEW MOTOR WITH ONLY 7 MILES ON IT 2 WEEKS LATER THE SAME THING HAPPENED, KNOCKING NOISE AND MOTOR SEIZING UP. IT'S MY UNDERSTANDING THAT THE HYUNDAI MANUFACTURER SHOULD REPLACE THE 2014 SANTE FE LIKE THEY DID THE SONOTA'S AND SANTE FE SPORTS CAUSE THIS VEHICLE HAS THE SAME PROBLEMS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374509November 13, 2020
STEERING
TWICE AS I WAS DRIVING IT MID TURN THE STEERING WHEEL LOCKED ON THE REGULAR STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374286November 12, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I HAVE BEEN GETTING ELECTRICAL SHOCKS FROM MY CAR AROUND THE WELL OF THE DRIVERS SIDE. I HAVE BEEN TOLD THAT THERE ARE 7 SERVICE BULLITANS ON THE CAR. I HAVE HAD TO GO TO URGENT CARE AND THE EMERGENCY ROOM OVER THIS AND THE DOCTOR WAS WORRIED THAT I MAY HAVE NERVE DAMAGE TO MY FOOT OVER THIS. I WAS TOLD THAT THIS WAS RELATED TO THE ACCELERATOR CONTROL/ENGINE CONTROL MODULE. I HAVE BEEN TRYING TO GET HELP WITH THIS AND HYUNDAI WILL NOT RETURN MY CALLS. I HAVE WOUND UP IN THE HOSPITAL OVER THIS AND FEEL THAT THIS IS HIGHLY UNFAIR. THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11374306November 12, 2020
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
HYUNDAI 2020 SANTA FE LIMITED BLIND SPOT COLLISION-AVOIDANCE ASSIST (BCA) SYSTEM WHEN SET IN ACTIVE MODE AND UNDER THESE CONDITIONS ITS ACTIVATION IS EXTREMELY DANGEROUS: IN THREE (3) OR MORE LANES OF TRAFFIC. IN NEITHER OF THE OUTER LANES. PASSING A TRUCK IN THE LANE ON THE IMMEDIATE RIGHT. VEHICLE(S) IN THE LANE ON THE IMMEDIATE LEFT. VEHICLE(S) IN THE LANE ON THE IMMEDIATE RIGHT. AT SPEEDS OF 50 ' 70+ MPH. WHEN THE SANTA FE APPROACHES THE FRONT END OF THE TRUCK, THE BOW WAVE OF AIR FROM THE TRUCK PUSHES THE SANTA FE TOWARDS THE LEFT LANE LINE ACTIVATING THE BCA, WHICH VIOLENTLY JERKS THE SANTA FE TO THE RIGHT. WHEN THIS OCCURS AND THE SANTA FE IS MOVED VIOLENTLY TOWARD THE RIGHT LINE LANE, THE BSA DETECTS THE TRUCK (OR OTHER VEHICLES) IN THE RIGHT HAND LANE, AND VIOLENTLY JERKS THE SANTA FE TOWARD THE LEFT HAND LANE. UPON DOING SO THE SANTA FE BSA AGAIN DETECTS VEHICLES IN THE LEFT HAND LANE AND AGAIN IMMEDIATELY JERKS THE SANTA FE TOWARD THE RIGHT HAND LANE. THIS ACTION CONTINUALLY OCCURS UNTIL THE DRIVER FORCIBLY REGAINS CONTROL OF THE STEERING WHEEL, AND/OR DEPRESSES THE BRAKE. THIS REPEATED VIOLENT JERKING THE SANTA FE BACK AND FORTH ACROSS THE LANE IT'S IN HAS VERY NEARLY CAUSED AN ACCIDENT IN AT LEAST TWO (2) OCCASIONS (OCT 27 & 28, 2020) UNTIL WE FOUND THAT THE BCA COULD BE DEACTIVATED AND SET TO WARNING ONLY. THIS VIOLENT ACTION OF THE BCA SHOULD BE REMOVED FROM THE SANTA FE VEHICLE TO PREVENT ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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