Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11395020February 6, 2021
UNKNOWN OR OTHER
ON 9/25/20 I FILED A VEHICLE COMPLAINT BASED ON THE FACT THAT THE HORN ON MY 2020 SANTA FE HAD TWICE WORKING, REQUIRING THE DEALER TO REPLACE PARTS. (TRACKING NUMBER 11371071.) THE HORN HAS AGAIN STOPPED WORKING AND IS BACK IN THE DEALER'S REPAIR SHOP. THE CAR CURRENTLY HAS APPROXIMATATELY 5600 MILES ON IT AND WAS PURCHASED IN 7/20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394833February 5, 2021
SUSPENSION
TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNS A 2002 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE HIS CLIENT WAS DRIVING AT 55 MPH, SHE EXPERIENCED WHAT SHE THOUGHT WAS A FLAT TIRE ON THE REAR OF THE VEHICLE. AS THE CLIENT BEGAN TO PULL OVER, THE ENTIRE PASSENGER'S SIDE REAR CONTROL ARM COLLAPSED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT'S CLIENT HAD THE VEHICLE TOWED TO HIS INDEPENDENT MECHANIC SHOP WHERE HE DISCOVERED THAT THE ENTIRE LOWER REAR CONTROL WAS CORRODED AND HAD DETACHED FROM THE VEHICLE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 09V123000 (SUSPENSION) HOWEVER, UPON SPEAKING WITH TWIN CITY HYUNDAI (3024 ALCOA HWY, ALCOA, TN 37701) THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394845February 5, 2021
ENGINE
TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE START TO MAKE AN ABNORMALLY LOUD SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED SHAKING. THE CONTACT PULLED THE VEHICLE TO SIDE OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE, AND STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394791February 5, 2021
UNKNOWN OR OTHER
I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394630February 4, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
TO MANY PROBLEMS TO LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394668February 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND TURNED OFF THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT CONTACTED HER HUSBAND WHO ARRIVED AND HAUL THE VEHICLE ON A TRAILER BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR DIAGNOSED. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394751February 4, 2021
UNKNOWN OR OTHER
CAR WAS IN MOTION APPROACHING AN INTERSECTION AT APPROXIMATELY 50 MPH WHEN SOME UNIDENTIFIED, UNSEEN OBJECT CRASHED INTO THE SLIDING PANORAMIC ROOF. THE RESULT WAS A 12 X 8 INCH HOLE AND A SPIDERWEB OF CRACKS THROUGHOUT THE REST OF THE GLASS. FORTUNATELY, THE INSIDE COVER WAS CLOSED AND THE DRIVER WAS NOT INJURED. THE OBJECT WAS NOT RECOVERED. IT WILL TAKE 3-5 BUSINESS DAYS FOR THE REPAIR COMPANY TO ORDER AND RECEIVE THE REPLACEMENT. THE CAR IS UNUSABLE TILL THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394489February 3, 2021
UNKNOWN OR OTHER
THIS VEHICLE DOES NOT MEET WITH THE FOLLOWING US FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) AND REGULATIONS [DOT] I NEED TO REGISTER AND TAG MY VEHICLE HERE IN ORLANDO FLORIDA I GOT HYUNDAI AUTO CANADA CERTIFIES THAT THE ABOVE NOTED VEHICLE, 2010 SANTA FE GT 2.4 LITRE DOHC, WAS MANUFACTURED FOR RETAIL SALE IN CANADA AND COMPLIED WITH ALL CANADIAN MOTOR VEHICLE SAFETY STANDARDS (CMVSS) AND CANADIAN EMISSIONS STANDARDS APPLICABLE AS OF THE DATE OF MANUFACTURE. THIS VEHICLE DOES NOT MEET WITH THE FOLLOWING US FEDERAL MOTOR VEHICLE SAFETY STANDARDS (FMVSS) AND REGULATIONS: I HOPE YOU CAN HELP ON THIS OR RECOMMEND ME TO SOMEONE WHO CAN PLEASE, THANK YOU [XXX] MY EMAIL IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394492February 3, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ENGINE LIGHT STAYS ON AND THE FUEL NEEDLE STAYS ON EMPTY AFTER THE TANK IS FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394494February 3, 2021
UNKNOWN OR OTHER
DRIVING DOWN THE STREET THE ABS, BRAKE AND ESC LIGHT CAME ON AND WOULDN'T GO OFF, THERE WAS ALSO A BUZZING SOUND GOING ON.TOOK THE CAR HOME AND TURNED IT OFF AND THE SENSOR FROM THAT UNIT STAYED ON MAKING A BUZZING SOUND EVEN AFTER THE CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394271February 2, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, SHE HEARD AN ABNORMAL BANGING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE ROD BEARING FRACTURED AND PIERCED THROUGH THE ENGINE BLOCK. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS LEFT IN THE POSSESSION OF THE MECHANIC. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. RECENTLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH SHE LINKED TO THE FAILURE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390993February 1, 2021
STRUCTURE:BODY
PANORAMIC SUNROOF EXPLODED OVER MY HEAD WHILE I WAS DRIVING, JUST STARTING TO MERGE ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390107January 26, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AFTER STARTING THE CAR, THE WARNING LIGHTS FOR DEFECTIVE ABS,ESC AND DBS (MAY) STAY ON. SOMETIMES AFTER STARTING THE CAR, THESE LIGHT GO OFF. HYUNDAI HAD PREVIOUSLY REPLACED ABS SENSORS ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389785January 25, 2021
ENGINE
EVERYTIME I PUT IT IN DRIVE FROM A DEAD STOP IT WOULD JERK INTO SECOND AND WHEN SLOWING DOWN IT WOULD JERK AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389546January 23, 2021
ENGINE
2015 HYUNDAI SANT FE LIMITED 3.3L AWD, PURCHASED NEW FROM DEALERSHIP, 129,280 MILES. ROUTINE OIL SERVICE WITH MOBIL 1 SYNTHETIC AND WIX FILTERS SINCE PURCHASED. TRAVELING 75MPH ON I-10 (FLORIDA) WITH CRUISE CONTROL ON. NOT TOWING, TRAVELING STRAIGHT. AS THE VEHICLE STARTED UP A SMALL GRADE IN THE ROAD, THE CRUISE CONTROL SURGED (AS NORMAL TO MAINTAIN VEHICLE SPEED) I HEARD A BANG, CHECK ENGINE LIGHT CAME ON, OIL LIGHT CAME ON, ENGINE DIED IMMEDIATELY. I IMMEDIATELY SHIFTED INTO NEUTRAL AND LOOKED OUT THE PASSENGER WINDOW TO MERGE ONTO THE SHOULDER AND NOTICED AN ORANGE GLOW OUTSIDE (IT WAS NIGHT). ONCE STOPPED, OPENED HOOD AND NOTICED SMELL OF OIL, OIL POOLED IN THE UNDERBODY FAIRING. CHECKED OIL DRAIN PLUG AND FILTER, AS I HAD AN OIL CHANGE 700 MILES PRIOR. BOTH WERE STILL PROPERLY INSTALLED. TOWED TO LOCAL MECHANIC, DIAGNOSIS WAS SEIZED ENGINE. INSPECTED ENGINE BLOCK AND NOTICED FIST SIZED HOLE IN BLOCK (SEE PHOTOS). TOWED TO DEALERSHIP, WAS INFORMED THEY HADN'T SEEN THIS BEFORE ON THIS ENGINE. I INFORMED THEM I CURRENTLY DRIVE A 2001 HYUNDAI ELANTRA WITH 220K MILES ON IT AND HAVE BEEN DRIVING/MAINTAINING CARS FOR 30 YEARS AND I'VE NEVER SEEN THIS BEFORE EITHER. WAS INFORMED THAT THEY SUSPECT IMPROPER OIL MAINTENANCE. OIL AND FILTER BOTH REPLACED EVERY 5000 MILES. ALWAYS MOBILE 1 SYNTHETIC AND WIX (GOOD QUALITY FILTERS/OIL). I SUSPECT HYUNDAI HAS ENGINE RELIABILITY ISSUES. NO PRIOR ENGINE ISSUES NOTICED. NO CHECK ENGINE LIGHTS PRIOR. NO OIL LIGHTS ON PRIOR. WE JUST COMPLETED A TRIP TO NASHVILLE, TN (860 MILES ROUND TRIP) AND WERE RETURNING FROM JASPER, FL (460 MILES ROUND TRIP). OIL AND FILTER REPLACED RIGHT BEFORE TRIP. TIRES BALANCED AND ROTATED. IN OTHER WORDS, I MAINTAIN MY CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11388883January 19, 2021
SERVICE BRAKES
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE WHILE THE VEHICLE WAS IN THE DRIVEWAY OF HIS RESIDENCE WITHOUT WARNING AFTER EXITING HIS HOME TO WALK TO HIS VEHICLE. THE CONTACT NOTICED THE VEHICLE WAS ON FIRE INSIDE THE CARPORT WHICH WAS ATTACHED TO THE HOUSE. THE CONTACT RAN BACK IN THE HOUSE CONTACTED THE FIRE DEPARTMENT WITHIN MOMENTS THE VEHICLE AND RESIDENCE WENT UP IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED CAME OUT AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS MADE. MEDICAL ATTENTION WAS CONTACTED AND CAME OUT TO THE SEEN BUT WAS NOT NEEDED. THE FIRE DEPARTMENT DEEMED THE VEHICLE AND RESIDENCE A TOTALED. DORAL HYUNDAI 10285 N.W. 12TH STREET, DORAL, FL 33172 (305) 477-4005 CONTACTED THE CONTACT FOR A COURTESY CALL AND WAS INFORMED, FROM THE CONTACT THAT THE VEHICLE WENT UP IN FLAMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11388659January 18, 2021
SERVICE BRAKES
RECEIVED RECALL NOTICE; TOLD TO PARK CAR OUTSIDE AS IT COULD CATCH FINE. TOOK CAR TO DEALERSHIP TO HAVE IT REPAIRED. WAS TOLD DIAGNOSTIC SHOW ABS MODULE WAS NOT LEAKING, THEREFORE NO REPAIR NEEDED ALTHOUGH THEY COULDN'T GUARANTEE IT WOULDN'T LEAK IN THE FUTURE. CALLED HYUNDAI CORPORATE (LISTENED TO CAMPAIGN 953) DETAILING THAT AN ELECTRONIC UPDATE WAS INSTALLED WHICH IF THE LEAK OCCURS, THE CAR WOULD BE PLACED IN A MODE THAT WOULD NOT ALLOW IT TO BE DRIVEN FAST AND TO IMMEDIATELY GO TO HYUNDAI DEALERSHIP. I WANT MY CAR REPAIRED AND PART REPLACED. THIS ELECTRONIC UPDATE DOES NOT DO THAT ... IF THE CORPORATION KNOWS THE PART IS FAULTY THEY SHOULD REPLACE ALL, NOT JUST THOSE THAT TEST BAD AT THE TIME OF THE CHECK. WAS GIVEN NO OTHER RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388685January 18, 2021
ENGINE
MY CAR IS ROD KNOCKING. I TOOK IT UP TO HYUNDAI AND THEY COMFIRMED IT. RO 6034121. I HAD FOUND A RECALL RELATED TO THE 3.3 ENGINE STATEING THAT THERE COULD BE PREMATURER BEARING FALIURE. IT STATED AN ERROR IN MANFATURING UP UNTIL MAY 2014. MY CAR WAS MANAFATURED BY JANUARY 14 2014. I WAS DELIVERING PIZZA ON A SATURDAY NIGHT WHEN OUT OF NOWHERE I STARTED TO HEAR IT KNOCK. AFTER I HAD FINISHED THE DELIVERY I WENT BACK TO THE STOOR AND CALLED A MECHANIC TO LOOK AT IT AND COMFIRMED IT WAS KNOCKING.SERVICE HAVE ALL BEEN KEPT UP. I UNDERSTAND THAT MY VEHICLE IS NOT UNDER THE RECALLS BAD BATCH LIST BUT IT IS HAVEING ALL THE ISSUES RELATEDE TO THE RECALL. HYUNDAI HAS HAD MY CAR FOR OVER A MONTH AND I HAVE BEEN WAITING ON COMFERMATION AND ENDDED UP BEING DECLINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388680January 18, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
NORMAL DRIVING TURN SIGNAL LEVER STARTED TICKING BEGAN SMOKING FROM THE BASE CONTINUES TO TICK INTERMITTENTLY AND SMOKES IN MOTION WHILE DRIVING ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388709January 18, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: WARNINGS
RECENTLY BROUGHT UP A HYUNDAI SANTE FE 2.0T AND NOW SHORTLY AFTER PURCHASING THE REAR VIEW/BACK CAMERA NO LONGER WORKS. JUST A BLACK SCREEN WHEN PUT INTO REVERSE. I SEE IT'S A EXTREMELY COMMON PROBLEM POST ON FORUMS ALL OVER THE WEB. IT'S NOT A NECESSITY BUT COULD BE HAZARDOUS GIVEN THE MOMENT IT DECIDES TO QUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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