Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11437730October 21, 2021
ENGINE
October 15, 2021. Driving South on Hwy 99 near Pixley when all of a sudden the engine died and the car started coasting. I was in the fast lane doing approximately 65mph. Put the blinker on and when a semi truck on the other lane finally passed me I was able to coast off the 99 onto a off ramp where I pulled over shaking because the engine stopping could have caused a very tragic accident. Tried to restart the engine and it did but could hear it rattling so I shut it off and called Auto Club for a tow. Had it towed back to Fresno to Auto Works where they confirmed the lower end had failed. Left it there and picked up my Jeep and continued my trip to So Cal. While there I was told by a friend there were numerous 4 cyl engine failures. I then found out thru Hyundai that there was a recall on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437479October 20, 2021
ENGINE
My son was on the expressway and vehicle started to slow down and would not accelerate. The check engine light came on. He pulled over and the engine died and would not restart. I had the car towed to a vehicle repair place and they found that the engine had thrown a rod and needs to be replaced. Vehicle has been well maintained and was in good shape. It was just purchased used from a dealer 05/03/21.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437007October 16, 2021
ENGINE
Engine oil level is low even though the car had just an oil change. Car was brought to Subaru dealership where we bought the car. They said the engine is burning oil and the oil was very dark. They recommended to bring it to a nearby Hyundai dealership for engine recall or warranty. We contacted Hyundai dealership but they told us there was no recall nor warranty nor are they going to conduct a diagnosis. We brought the car to a trusted auto repair shop and they said the same thing the Subaru dealership told us. We contacted Hyundai dealership but told us again that there is no recall or warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437031October 16, 2021
AIR BAGS
Airbags for the ENTIRE car did not deploy in a car accident that rendered the car inoperable. Vehicle was going 40mph and nothing. There were NO service lights on or any issues prior to the accident. This resulted in contusions and a sprained neck.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11436961October 15, 2021
SERVICE BRAKES
While dragging the trash can back to the house, I was approaching fence in front of the house, at a slow speed, as I applied the brakes the car started to accelerate. Pressing down harder on the brakes ,it felt like stepping on a brick, with no braking taking place the car accelerated at a high rate. At this time the car crashed into the left side of the garage and continued into the cement porch taking out the fence, fill tube, and vent tube of the oil tank. At this time I push gear shift into N and turned off the engine. At this time there is damage done to house and car is now totaled with no injuries. Hate to think what would have happened if this happened at the major 4 lane intersection 1 mile from my home.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436771October 14, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
ABS system lights going off after recall Recall #205 being completed. My vehicle has only 27,000 miles on it and is in excellent condition. I took it in for the recall and have spent thousands of dollars at the dealership for regular maintenance over the past year. Two days after the recall being done, my ABS system lights went off. Rick Case Hyundai wants to charge another $l,200 for ABS sensor replacement. This is incredible since nothing was wrong until I took it in, as advised, for the recall on the ABS system. Now they say I need to keep the car outside in case of a fire and that the sensors aren't covered. This is an outrange and I get NO assistance since contacting Hyundai Customer Care and the case manager of my Case #l8756193 is an absolute joke and of no help whatsoever. The sensors should be replaced at NO Cost to me as it was a direct result of the recall visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436529October 13, 2021
ENGINE
I do not know to the best of my knowledge but I do know at 80,000 miles my mechanic did a full plus and coil pack change and I’m not due for an oil change for 2000 miles but for some reason my 3rd cylinder is failing and they can’t figure it out so I’m having it taken back to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436386October 12, 2021
ENGINE
The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. Recently, the contact stated that the vehicle would shut off without warning. The contact stated that the vehicle would immediately restart after failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436447October 12, 2021
ENGINE
While driving home from work on a busy highway, the vehicle engine stopped without a warning. No noises no warning lights nothing. I am fortunate that I was in traffic and no one was behind me driving the normal 50 mph speed limit or I would have been severely injured. I was able to pull the car to the side of the road. The car would not turn over when pressing the ignition switch. The car was towed to a local repair shop and they thought it to be the starter, so that was replaced. They got the car to start, but it only ran with a very loud noise coming from the engine for approximately 20 minutes. The car no longer will turn over. It has now been towed again to a local Hyundai dealership and is awaiting a diagnosis. The local repair shop called again today letting us know that they just had another Hyundai Santa Fe in for the exact same issue and they have taken that car as well to the local dealership. There was no warning light, there were no loud noises from the engine, no smoke, nothing, it just stopped while I was driving it. I have had no issues with this vehicle, we have owned it for approximately 3 years and it has just over 100,000 miles on it. Doing research it appears that many others who own a 2015 Santa Fe are reporting the same problems. I will continue to research and escalate a consumer investigation into this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435688October 6, 2021
ENGINE
The engine on my 2012 Hyundai Santa Fe is locked up right now due to the engine recall with the rod bearings. I have had this vehicle at my local Hyundai dealership in Colonial Heights, Virginia for 2 months now. The dealership is not providing service in a timely manor to fix this issue. My car has been sitting up there for 2 months and they keep telling me they need to take more pictures and videos of the engine to send to corporate. I think two months is plenty of time to get the required information up to corporate for them to accept this recall. I am very frustrated with this dealership because they will not even provide me with a time frame as to how long this process will take.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435774October 6, 2021
UNKNOWN OR OTHER
This is the 2nd 2020 Santa Fe that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435776October 6, 2021
UNKNOWN OR OTHER
This is the 1st of two 2020 Santa Fe's that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435777October 6, 2021
UNKNOWN OR OTHER
This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435532October 5, 2021
AIR BAGS
Three safety issues: 1st Steering column coupler went bad at 95k miles causing steering wheel to shake. Cost $1700 to repair. I was at risk for steering to lock up, which would have caused an accident and injury to myself and others on roadway. 2nd Airbag indicator light is currently on. Diagnostic scan shows steering wheel airbag is faulty. If in an accident occurs and airbag does not deploy, could cause serious bodily injury. I do not have a copy of the diagnoses sheet, estimate to repair was $800. 3rd ABS sensor is currently faulty on rear tires causing dashboard indicator lights to constantly be illuminated. If rear brakes actually go bad and I'm not aware because the sensor is faulty, could cause bodily injury to myself and others on roadway if they malfunction or cease to function. I do not have copy of diagnosis sheet as I don't have funds to repair at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435545October 5, 2021
UNKNOWN OR OTHER
The brakes on this Santa Fe have produced some unexplainable issues? A complete brake job was done approximately six months ago by a reputable brake shop because of similar issues with the brakes that occurred again last week and yesterday. Additionally, all fluids were normal during routine oil change and fluid check on Aug 13th. Last week while backing up the normal brake would not stop the vehicle and the car was stopped by using the emergency brake. On Oct 4, 2021 the brakes did not work causing the Santa Fe to "rear-end" another car at a red light. Speed was approximately 35-40 mph. Air bag deployed and no one was seriously hurt in the accident. Problem has not been reproduced or confirmed by a dealer; just a complete brake job 6 months ago by a brake shop. Vehicle is now at the tow facility awaiting the inspection by insurance company and can be inspected by anyone interested in doing so. There were no warning lamps or messages of the problem prior to failure. Additionally, this car's blinkers have randomly stopped working with no notice and just randomly started working again after a period of time. Emergency flashers worked but not the normal blinkers during this malfunction. This vehicle definitely has some Gremlins!! It's unknown why this model Santa Fe has produced a similar problems as other Santa Fe's with no recalls on this particular model or VIN # ?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11435553October 5, 2021
ENGINE
Had oil changed on June30 2021 and on July 3 2021 the engine seized without oil in it. Had it towed to St. Augustine Hyundai and put a claim for replacement engine and Hyundai denied fixing it 3 months later with no explanation. Anyone I talked to in Hyundai Corporate they couldn't tell me why it was denied. This is the only vehicle we have and now we have no vehicle to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435555October 5, 2021
VEHICLE SPEED CONTROL
The contact owns a 2006 Hyundai Santa Fe. The contact stated while driving approximately 70 mph when the vehicle began to accelerate without the accelerator pedal being depressed. The contact was able to pull over and noticed smoke coming from the engine compartment. The contact stated no warning lights were illuminated. The vehicle was towed to a local mechanic where it was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11435172October 1, 2021
AIR BAGS
My vehicle shows diagnostic scan codes consistent with recalls that do include my vehicle's year, make, model, and trim, but does not include my VIN. I would like to have this safety hazard resolved, and it seems to me to be the responsibility of the maker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435074September 30, 2021
ENGINE
The car stalled and reduced speed immediately from 30 mph to about 5 mph or less. it did not accelerate i had to pull over and tow to dealership. Car has a knocking noise also. this is two signs of the engine bearing and/or connecting rod bearing wear in the santa fes. Hyundai refused my claim to replace engine because the dealership could not replicate the problem. the car turned on again and drove fine according to the dealership. I do not feel safe driving the car, THIS IS A SAFETY ISSUE, IT IS NOT SAFE TO DRIVE THE CAR LIKE THIS, THE CAR COULD STALL IN THE HIGHWAY AT 70 MPH AND COULD CAUSE A CRASH HARMING MYSELF AND OTHERS. ACCORDING TO HYUNDAI WEBSITE IF CONTINUING TO DRIVE THE CAR IT COULD ALSO CAUSE A FIRE DUE TO MORE DAMAGE TO THE CONNECTING ROD. HYUNDAI NEEDS TO RECALL ALL 2015 SANTA FE VEHICLES AND REPLACE ENGINE. MY ENGINE WAS ALREADY REPLACED IN 2020 AND NOW IS HAVING PROBLEMS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434884September 29, 2021
ENGINE
2014 Hyundai Santa Fe Limited Ultimate 3.3L Vin F 114,441 miles No prior mechanical issues, pulled out on busy highway and pushed the gas pedal to merge into traffic. Upon pushing the gas pedal the car revved high rpms but would only go 5 mph. I was afraid I was going to get rear ended so quickly pulled off the road. Pulled off the road and restarted the car, the check engine light came on and the engine was shuddering and shaking. Put car in drive and there was no power took about 300 feet to get vehicle up to 30mph. Upon driving further had smell of exhaust fumes. Took the vehicle to the Courtesy Hyundai in Tampa and awaited the diagnosis on 5/22. Initial codes P0018, P2A03, and P0088 misfires on cylinders 2,4,6. Dealer said the CVVT Timing chain and tensioners were bad. I asked if I paid the $3800 if it would remedy the concerns. They told me only way to guarantee would be to put a used motor in the car. Compression was good in the engine. Service person said for $1500 more an engine was the best bet. We agreed told them to replace at $5400. Over the next few weeks we were told the engine was on order to later find out they had never ordered the engine. This happened twice, finally they said I would have to source the engine. After numerous lies, the service tech we learned was fired. The new engine quote came back at $8700. We had two separate cases with Hyundai USA the last being #18440449. I find it odd that the dealership had 50-60 Hyundai Sports awaiting replacement engines from Hyundai, yet they could never tell me what was wrong with my vehicle. Service tech of 23 years couldn't identify the issue. We removed the vehicle from the dealership on 7/31 wasting 10 weeks for no help from Hyundai. I believe Hyundai is having the same issue with the 3.3L as they are with the 2.4L Sport models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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