Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11486948September 28, 2022
ENGINE
On July 9th 2022, as I am headed out of town, with my daughter & her friend I was driving on back roads to another state. I went to pass a vehicle & as I did my car was not wanting to accelerate as it should to properly pass a vehicle. I made it in front of the other call, but it was getting sluggish & not wanting to accelerate. It actually started slowing down rather suddenly as I got in front of the car. I pulled over to check my oil, even though I recently had it changed. (This suv has an oil consumption issue that I have to top off often. I know to keep an eye on these things, due to driving older truck before. I even go back to the oil changing company, and they top off for free, but asking what I was doing with all the oil.) The oil was fine and there should have been no problem, so I proceeded to pull out and attempt to go again and barely made it to a place to pull over as it was jerking, and the lights were coming on and it did not want to accelerate. It was a very scary feeling with kids in the car as well. I had to wait 1 hour for help. I had to leave it overnight until I could get it towed to my mechanic. He said that it was my engine, & he did not want to mess with it because he knew there were recalls on these and I need to reach my dealership. Being that my dealership is 1 hour away I called several different ones & they were all full. I called the HYUNDAI service & they got me an appt at my dealership and I had it towed. It was towed in 7/19/2022 the 1 year anniversary of being bought.They told me 1st of September before they could even look at it. Now every week, they say they can't look at it until the next week. I have paid car & insurance payments. I do not have a dependable ride. Had to cancel 1 vacation and maybe another. I live an hour from work. With no help insight, no loaner or rental, it has been a struggle. I have seen several people with these cars having their engine seize as well. Asked about trade & they said its worth $500 owe14,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487007September 28, 2022
STRUCTURE:BODY
Liftgate is unable to be opened from outside, on button press it just beeps three times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486718September 27, 2022
POWER TRAIN
On 07/12/2020 My 2020 SANTA FE Slipped out of park while in garage. It rolled backward until it hit neighbor's porch damaging my tailgate and tail light. It was taken to Hyundai dealership and they said they could not replicate the problem. On about 08/28/22 The next incident was the transmission slipped down into low gear and would not go over 40 MPH. Again the dealer cannot replicate and the car is still at he dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486807September 27, 2022
ENGINE
Engine was using oil. Then dropped all engine oil, made noise then locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486443September 26, 2022
ENGINE
* Vehicle started blowing smoke out of the tailpipe, was losing power and began to stall out, the vehicle is available for inspection and is located at my local dealership * Vehicle began to lose power and started stalling out as I was driving which could have caused an accident * The problem was reproduced by both an independent service center and the Hyundai dealership; both indicated the engine needs to be replaced * Vehicle has been inspected and tested by an independent service center and the Hyundai dealership; both indicated the engine needs to be replaced * There were no warning lamps or messages prior to the problem occurring * There is a safety recall (NHTSA Campaign Number: 17V-226) for this very issue * The dealership claims they ran the diagnostics and the vehicle is considered to be operating at a functional level and is outside of the parameters set by Hyundai for an engine replacement even though they agreed the vehicle can not be driven in its current condition and that the engine needs to be replaced * Hyundai is refusing to replace the engine * It is questionable as to whether or not the dealership conducted a proper inspection according to Hyundai's "Recall 162 Dealer Best Practices Guide" (which required testing to be conducted and results to be uploaded to HMA via utilization of the GDS mobile tablet) and Technical Service Bulleting (TSB) #17-01-047 for this recall which was published on 6/23/17 as they are is unwilling or unable to supply any testing results or parameters and did not replace the dipstick, oil or oil filter as the recall service requires *Vehicle has been at the dealership since it was towed there on 8/11/22 and we have not had use of it since 7/18/22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486570September 26, 2022
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
This SUV has been plagued with issues, and yet after 5-6 visits to the dealership, they don't seem to be able to fix them all. The vehicle (2.5T AWD) currently has around 14k miles and within the past month the gas pedal suddenly became unresponsive, worst of all while carrying my kids and wife in the car. Coming to a dead stop to cross an intersection, went to accelerate to join traffic and the car wouldn't accelerate. Last time on 9/23 when I almost got into a head-on accident while making a left turn as the car barely moved into the first of three incoming lanes, would not accelerate and so forced me to quickly hit reverse, outrageous! Other three times while making a right turn. Auto engine-off has been disabled on all occasions (hate it); two times happened while driving on smart mode, another one on comfort and another one on sport mode. Car has been always using Mobil, Shell or Chevron gasoline. Which also brings me to another point, the vehicle suddenly started consuming crazy amounts of gas, currently at 16mpg for the past 4 full tanks! The vehicle was dropped off at dealership on 9/26/22 and already filed for Lemon Law in FL as this is absolutely unreliable and dangerous to carry my family on. According to manager at Rick Case Hyundai of Davie, an update for the transmission just came out this week after a recall and so they were going to reprogram. I am still getting rid of this p.o.c.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485975September 23, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The engine control module (CPU) failed and at first the car experienced random warning lights thatwhen placed on diagnostic computer, no codes were noted. the next issue was a strong gasoline smell in the cabin. the cpu read this as a faulty fuel pressure regulator. when a second code pull was done it was reported as evaporator canister failure requires changing. The problem was in fact a leaking fuel injector rail and two injectors with defective improperly seated "O" rings. Explainig the gas smell and poor milage. "Ms. G" owns the 2016 santa fe sport with 2.0 GDI motor. There are about 80K miles The intermittent warning lights became and issue during the annual inspection/tag renewal. the DMV inspector saw the traction control, ABS, incline parking brake light and the service engine soon warnings intending to fail the car after the problemwas explained he connected his code reader, and found no codes. About April of 2022, a recal notice was recieved noting especially the 2,0 GDI MOTOR. I explained everything to the Huyndai rep. who informed me that the recall was directly related to the matters we discussed. When i described the final episode where the motor simply shut off. I explained it was towed to my shop ,again placed ot the full spectrum scanner / computer. At this time a complete systems diagnostic was preformed, ignition on - motor not running, including a complete sensor check. It was during this portion of the testing that I noticed that asensor was not reporting any data, or the existance of an oil pressure sensor. Now the ignition switch was then turned on/off the designated number of times and the car was started and a definite knock was detected. Ms. G is by no means uninformed regarding automobiles her parents restored several vintage Jags, And a 1966 330GTS Ferrari.The point being had she had any warning the vehicle was low on oil she would have checked and added as needed. In the end the Hyundai rep assured us the engine replacement was free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486016September 23, 2022
ENGINE
Vehicle had had excessive oil consumption dating back al least 2020. Engine seizure leading to traffic accident could have caused safety issue to me, my passengers and others. Excess usage has been documented by Conicelli Hyundai in Conshohocken, PA. On 5/17/22, I had my oil changed at Conicelli Hyundai with odometer reading at 45,952. I mentioned the excess oil usage and they set me up for an oil consumption study. On 7/11/22, odometer reading was 47,239 and vehicle consumed 2.7 quarts of oil. On 8/12/22, odometer reading was 48,168 and oil consumed was 2.7 quarts again. On 9/8/22, odometer was 49,098 and oil consumed was 3 quarts. On 9/18/2022, I had to add another quart of oil. Please note that I park on a concrete driveway, and there is no oil on the driveway. Next step was supposed to be engine cleaning under warranty, but I called 9/23/22 and was told a class action suit had been filed against Hyundai regarding excessive oil consumption and the engine cleaning was no longer being offered. My vehicle has not been inspected by the manufacturer, other than Conicelli Hyundai, nor has it been inspected by police, insurance representatives or others. In 2020, a low oil warning lamp appeared. When I checked, there was no oil on the dipstick and 3 quarts of oil were added. When I mentioned this to my regular mechanic, he said Hyundais were using a lot of oil, and recommended checking oil every month. I would have to add 1 to 2 quarts each month, between oil changes every 3,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486122September 23, 2022
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ENGINE
I was decelarating after going highway speed on the highway and the car stalled electrical still worked but braking power steering acceleation all stopped working and engine lights turned on and esc and other lights i retarted the car and no engine lights turned on i went to my mechanic he said it dosnt show on diagnostics so he cant fix it this is just one incident its happend numerous times and it almost caused accident its dangerous and must be dealt with right away
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486002September 23, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Car was without power after 16 months and 7500 miles. Got it jump started. Two days after that, car would not start again. Second time jump started. Taken to the dealership (Alexandria Hyundai) where two days after that they found "nothing wrong with the car" and returned it to me. Before that, I asked them to change the battery, they denied my request and I paid out of pocket for a new battery as maybe that was the problem. One month approximately after that, car would not even open. Got it jump started again. Drove to blocks and completely and suddenly shut off in the middle of a busy intersection posing a major safety concern for myself and third parties. Involved 911 and towing. Had to spend 40 minutes depressing the brake for the car not to roll down and avoid an accident. Taken to the dealership again. 5 days after that, dealership found "nothing wrong with the car". 7500 miles inspection done in parallel "supposedly" put the tires at 35 psi per report issued but dashboard shows tires at 30 psi. Do not trust dealership, car poses significant driving and safety concern for me and third parties.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485802September 22, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO ANTI LOCK BRAKE SYSTEM SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485948September 22, 2022
ENGINE
Regarding repairs of the Hyundai Santa Fe 2.0T (2017 year) towed there dated 8/26/2022, I experienced engine failure because I drove only 2000 miles after my car got fixed due to the "engine check light" issue. I have a deep concern as my car occurred repeated problems before the engine warranty expired and in the end, I almost had a life-threatened accident due to an engine shutdown while driving on the speedway. Even after the car got fixed at the dealer service center several times including once warranty repair, I am very afraid of driving without guaranteeing certain safety when I am at the wheel. I contacted Hyundai Assistance Center to assist with this issue. However, they replied not to cover the warranty, even though I repaired it at my own cost several times, and in the end, the warranty expired while struggling to resolve engine issues so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485603September 21, 2022
ENGINE
Engine is experiencing oil consumption issues. Nearing the end of first 1,000 mile oil consumption test.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485456September 20, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Engine replaced during recall 10 months prior. New fuel line on new engine begins leaking fuel onto exhaust vehicle smoking no warning lights or indicators
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485281September 19, 2022
STEERING
Electric power steering failed after starting car and beginning drive. No power assist was present. Concurrent with this failure the instrument panel displayed warnings that Blind Spot Detection System and Lane Keeping System were not working and needed attention. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. Disconnecting battery from car nor turning car off and on had no effect on errors. Let car set idle for 3 days. Restarted car and all problems were gone. Taking car to dealer on 9/20/22 in attempt to prevent future reoccurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485293September 19, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The adaptive cruise control, automatic emergency braking, and forward collision avoidance systems in my SUV have been defective since purchase in June 2019. Hyundai has replaced the radar sensor but the dealer is waiting on a part to calibrate it which has been on indefinite backorder. I have waited over a year to have this issue fixed. I am paying a car payment which includes these features as the total cost and would like reimbursement for the cost difference, for the issue to get escalated and fixed, or the dealer to offer a vehicle buyback so that I may purchase a vehicle with no defects.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485316September 19, 2022
UNKNOWN OR OTHER
RIGHT FRONT PASSENGER DOOR LATCH BROKE. PIN HOLDING TWO COMPONENTS OF LATCH FAILED RESULTING IN INABILITY TO CLOSE DOOR COMPLETELY. BLACK PLASTIC OR OTHER PROTECTIVE MATERIAL COVERING LATCH ASSEMBLY DISINTEGRATED WITH APPARENT WEAR, EXPOSING PIN WHICH HOLDS TWO COMPONENTS OF LATCHING/LOCKING MECHANISM AS SHOWN IN ATTACHED PHOTOS. REPLACED PART WHICH REQUIRED REMOVAL OF INNER DOOR PANEL. NOW DRIVER'S DOOR BEGINNING TO MAKE SAME ABNORMAL SOUND AT CLOSING AS WELL AS RIGHT REAR PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485123September 18, 2022
SERVICE BRAKES
2014 Hyundai Santa Fe are not safe vehicles as I have experienced many issues with this vehicle since purchase such as several recalls and recently the motor gave out. Due to recent class action lawsuit on this vehicle the dealer replaced the motor for free. My daughter recently reported to me the brakes appeared to not work properly and she planned to take it to the dealer on Monday, but over the weekend the brakes failed resulting in her crashing into a tree. My daughter could have been killed due to safety issues with this vehicle. The car is a total loss. These vehicles are not safe and should be pulled off the road. The first dangerous issue was the vehicle stalling in traffic as the motor malfunctioned and now the brakes. Please advise.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11484808September 16, 2022
ENGINE
The contact owns a 2010 Hyundai Santa Fe. The contact stated that the vehicle was initially taken to the dealer to have a manufacturer recall performed for P966. The contact then stated that on multiple occasions after the recall was performed while driving approximately 20-30 MPH, she heard a loud knocking noise at the hood of the vehicle before the vehicle stalled. The contact stated that she was able to restart the vehicle however, the failure recurred. The check engine warning light was illuminated. The manufacture was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle remained at the dealer. The failure mileage was approximately 207,628
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484825September 16, 2022
STRUCTURE:BODY
I have a white 2014 Hyundai Santa Fe Sport. About 5 years after having the car, my cars paint started to peel and now rust. I talked to the dealer and they said the warranty for paint on my car is up. Recently I have discovered new articles, multiple facebook groups and forums discussing the same issue. When I drive around, almost all white Hyundai's are having a similar issue. Reached out to Hyundai and the denied the issue is due to them, even though every body shop I have taken the car to ensures me it is a manufacture defect. There are also people out there who have been lucky enough to get Hyundai to get the car repainted even though they are out of warranty. The pictures provided due no show the most up to date peeling. There are small spots that are starting on the side of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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