Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11492422November 5, 2022
ENGINE
This engine has burned oil since 90,000 miles. Burning about a quart every 500 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492450November 5, 2022
ENGINE
The engine suffered a bent valve resulting in engine failure and faulty motor. This problem was verified by the mechanic upon the car breaking down at a red light. The car started idling very rough and the engine light flashed. This was out of the blue and we had been getting regular service since purchasing the car less than a year ago. It only has 80000 miles. This was a safety risk considering that the car was regularly serviced and broke down at a red light putting us at risk of an accident with no warning. I am yet to get ahold of Hyundai but I will be attempting to get them to replace their faulty engine under good faith.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492342November 4, 2022
ENGINE
The contact owns a 2014 Hyundai Santa Fe. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the mechanic stated that the sway bar needed to be replaced. While the sway bar was being replaced, the mechanic checked for the clicking sound the contact heard coming from the vehicle and stated that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492200November 3, 2022
ENGINE
I bought vehicle with 109,000 miles engine blew with 111,000 miles. It needs a new engine. This is the 3.3 v6 engine and it is out of warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492043November 3, 2022
ENGINE
On Friday 10/28/2022, I took my vehicle to receive its first oil change at a third party location at 7,042 miles and was told by the mechanic that there was significant metal pieces in the oil filter, which was abnormal for a brand new car but I was told it should be okay so I continued driving the car. My family and I left on a 700 mile road trip the next morning and by that night, the engine began making a knocking noise. On Sunday morning 10/30/2022, the engine would not accelerate anymore. On Tuesday 11/01/2022, I took the vehicle to Sport Durst Hyundai in Durham, NC who informed me the engine has failed but it would not be covered under warranty because they do not deem this to be a manufacturers defect. The car is not drivable and Hyundai is unwilling to replace the engine on a car with less than 8,000 miles on it. There is no reason my engine should have failed on a brand new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491773November 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the brake pedal felt spongy while depressed. The approximate failure mileage was 27,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491436October 29, 2022
AIR BAGS
Airbag light stays in constantly in vehicle that is 5yrs old with less than 100,000 miles. Dealer wants $3,000+ to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491161October 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491168October 27, 2022
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
The vehicle will not move forward or reverse, when drive or reverse is selected. The car has been at the dealership since 10/11/2022. I was informed that the transmission needed to be replaced. No one in the hyundai organization (including the dealership) can tell me when replacement will be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491063October 26, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490780October 25, 2022
ENGINE
The engine began making a strange noise last week. We brought it to the dealer and they reported we had internal engine failure. We took it to another service center for a second opinion and the diagnosis was confirmed. We have been told we need a new engine or an engine rebuild. The vehicle has 110K miles and received routine maintenance since we purchased it in 2014. The vehicle did not produce a check engine light or any other visible signs of engine failure. The only symptom is the engine noise. The vehicle is not safe since it is on the verge of failure at any moment. Hyundai has not offered to help pay for engine repair services. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490829October 25, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle also shuddered and lost motive power. While attempting to drive up a hill, the vehicle failed to accelerate above 25 MPH. The vehicle was taken to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The contact referenced NHTSA campaign number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490525October 24, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
2019 Hyundai Santa fe first owner after each use of the Auto Stop/ Start feature is guaranteed that in 24-48 hrs the car will stall at stop lights and take anywhere from 15-20 min to restart. The power to the electronics continues but the engine can't restart from the stop. It appears as of the feature takes the power from the alternator, starter and battery and drains it until the car can be restarted. Once it starts it drives well until the system is engaged again. I have chosen to not use the system and the car has not stall however once the use of the Auto/ Start Stop system is engaged for a day or two it will stall the vehicle from a stop mostly at stop lights after so much time on standby mode while using the Auto Start / Stop system. Dealer can not recreate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490628October 24, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490654October 24, 2022
SERVICE BRAKES
I wish to file a complaint against Hyundai for the untimely manner in which they’ve handled recall 218. This recall has been in place for several months with many notifications that the recall exists. Yet, the company has failed to provide a solution to this highly sensitive and dangerous problem. At a moment’s notice, these cars can short circuit and burst into flames, this can be fatal and the company is not doing everything they should be to ensure their consumers are safe!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490666October 24, 2022
POWER TRAIN
The contact's mother owns a 2010 Hyundai Santa Fe. The contact stated that upon a cold start, the vehicle would make an abnormal, clunking sounds while shifting gear. There was no warning light illuminated. The vehicle was taken to a dealer and the transmission was replaced. Recently, the contact stated that the failure had recurred, and the check engine warning light briefly appeared on the instrument panel. The vehicle was diagnosed and showed low pressure in the transmission sensor. The vehicle was taken back to the dealer, but the mechanic could not diagnose the failure. The dealer drained the transmission fluid and discovered metal shavings inside the transmission fluid. The contact was informed that the transmission needed to be replaced. The dealer also stated that the vehicle was no longer covered under warranty. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490460October 23, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Pulling into driveway. Car engine accelerated suddenly. Was just coasting in. The car wouldn't stop. Hit front of a home. The engine sounded like a race car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490470October 23, 2022
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, POWER TRAIN
3rd and worse instance where had loss of power. While trying to accelerate onto the highway my vehicle would not do over 30mph (highway is 60mph zone). No lights illuminated on dash that there was any issue. Impeded traffic until I could pull over. This was VERY dangerous, I was lucky to not be rearended while trying to merge on highway. Dealer has had my vehicle for a week not being able to reproduce event. No codes in computer and unable to locate any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490423October 22, 2022
ENGINE, ELECTRICAL SYSTEM
Car was bought approximately a year and a half ago and it was working fine until last September 2022 when it started to stall the engine when having ISG (Idle Stop and GO) ON. It has no pattern, but during the last 2 months it has shut down more than a dozen times. I've taken the car for inspection at Hyundai (2 times so far) and they can't find any faults when running a scan and said that they car is just fine. They assured that an ECM update would solve the issue but it has not improved anything in the car. The car has continued the pattern , when you stop the car it starts to shudders before stalling the engine, all without any error lights. Next November will be the third time bringing the car for the same issue without any resolution. Also, as a minor problem, it has started disconnecting the cellphone from the apple car and you can't reconnect it unless you turn off the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490295October 21, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Santa Fe. The contact received notification NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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