Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11525859June 7, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car stalling and don't move when it's in a complete stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525860June 7, 2023
ENGINE
Just under 80k miles with the 3.3 V6 and I was told the car had oil consumption and had the timing chains done and not even 24 hours later driving down the highway the connecting rod went through the block absolutely junking the whole motor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525899June 7, 2023
ENGINE
My engine randomly misfired out of nowhere one day and a rod threw through my engine. I have a perfect history of proper engine maintenance with scheduled oil changes included. There is a safety recall on my year, make and model or vehicle for premature wear of bearings that cause the motor to seize but my VIN number says I’m not affected. I believe I have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525908June 7, 2023
ENGINE
Car maintenanced regularly. Engine went completely bad at 116,000 miles. 2017 Hyundai Santa Fe Xl 3.3l engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525829June 7, 2023
POWER TRAIN
24 Jan 2023 I had this Santa Fe repaired at the dealership for Recall #236, oil pump transmission code DTC P1C2E92. They claimed the software update fixed the issue. On 27 May 2023 the same code was transmitted and the vehicle entered a safety mode preventing driving it. Hyundai towed the vehicle to a Dealership in Florida (Hampton Hyundai, Fort Walton Beach). They did the same corrective action - the transmission "relearned" the software. Hyundai USA claims it "could" be for a different issue. I sounds to me like their recall repair did not correct the issue. Having a vehicle shut down with 20 seconds to pull over every 4 months does not seem like an effective recall correction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525587June 6, 2023
TRAILER HITCHES
The contact owns a 2020 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number:23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525736June 6, 2023
POWER TRAIN
Accelerated after stop sign and felt like the vehicle hit a pole. Stuck in 4th gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525574June 6, 2023
TRAILER HITCHES, ELECTRICAL SYSTEM
The contact owns a 2021 Hyundai Santa Fe. The contact stated while the vehicle was stationary at a traffic light, the vehicle turned off and on intermittently. The contact stated no warning light was illuminated. The contact took the key out of the ignition to completely turn off the vehicle. The contact was able to restart the vehicle and drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact associated the failure with the recall. The local dealer was not contacted regarding the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525531June 5, 2023
ENGINE
Motor had rod bearing failure loud start ups and won’t cover warranty at 92k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525343June 5, 2023
VEHICLE SPEED CONTROL
The contact owns a 2023 Hyundai Santa Fe. The contact stated that the RPM would be elevated while the vehicle was idling. The failure recurred while the brake pedal was depressed. There were no warning lights illuminated. The failure recurred approximately 3-4 times within 30 days. The failure recurred approximately 15 times within 6 months of owning the vehicle. The contact took the vehicle to the dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525182June 3, 2023
ENGINE
My car have a engine lights on due the code #1326 ,Vibrations indicating excessive connecting Rod bearing wear . the caris on safe mode. I was check on line and i see that hyundai have a lots problem with the motor GDI 2.4 . some report says that the car can catch fire . also the hyundai car have a lots of recall regarding a safety issues . i think the hyundai shoud be responsible to repair all the problems this cars have because how they allowed to put the cars on the market with all these problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524963June 2, 2023
ENGINE
Car is consuming oil quickly. After two thousand miles the entire tank is burned
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525124June 2, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on highway with cruise control selected to 80 mph. Left signal is applied to travel to left lane to pass a semi trailer. When the vehicle is half way into the left lane, the automatic system applies hard braking even though the semi trailer has not been detected as too close. Vehicle slowed to 74 to 75 mph before cruise control was turned off. Vehicle behavior is a total surprise to vehicles following since the braking is unexpected on a clear road. Repeated the symptoms several times. This braking does not occur if the vehicle ahead in the right hand lane is an automobile. This only occurs if it is a large vehicle such as a semi. Moving quickly or slowly to the passing lane affects the total time the braking is applied. The slower the movement, the longer the braking is applied. Repeated this behavior at 75 mph and 70 mph with similar results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525110June 2, 2023
UNKNOWN OR OTHER
Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524781June 1, 2023
SERVICE BRAKES
The contact owned a 2004 Hyundai Santa Fe. The contact stated that while the son was driving approximately 25 MPH the braking system malfunctioned and when depressing the brake pedal the vehicle did not reduce speed or stop causing the vehicle to crash into the rear of a second vehicle. During the crash, the rear driver-side passenger sustained a lacerated bottom lip and dental and oral injuries. A police report was taken at the scene and the vehicle was towed and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The contact indicated that the vehicle was previously serviced for the same failure by the local mechanic. No further information was available. The failure mileage was 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11524880June 1, 2023
ENGINE
The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524941June 1, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle has the Accident Avoidance system which is great until it snows or there's a heavy rain then you get lights on the dash and the Accident Avoidance system and cruise control turn off because the sensor gets covered with snow or heavy rain. I spoke with a service technician who said it's a know issue but there are no fixes at this time. What the sense in having a safety system that shuts off when you need it the most in bad weather. Once you clean the snow or ice off the sensor area the lights go out. It happens any speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524579May 31, 2023
ENGINE
The check engine light began flashing without warning. I experienced sluggish performance and loss of power. Luckily I made it to my home. I took my car to my local mechanic and was informed my car was "burning oil" or over consuming oil. I never had an oil light indicator come on or any warnings that my car was having an oil issue. The only way to fix this is engine replacement. I called the dealership where I purchased my car and was informed that the warranty had expired. My car is sitting in my driveway inoperable. From my understanding this is not supposed to happen and is the result of poor, defective manufacturing of the engine components on the part of Hyundai. A warranty shouldn't be a consideration in the repair. Upon researching this issue I found that while there is a recall, my vehicle isn't on that list, but is on the affected list for this problem. Hyundai has been manufacturing and selling these vehicles to consumers for years with full knowledge of the problem. Out of 174 complaints on this site, 94 are related to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524754May 31, 2023
ENGINE, POWER TRAIN
2014 Hyundai Santa Fe Sport vehicles equipped with 2.0 liter and 2.4 liter gasoline direct injection (GDI) engines manufactured through September 12, 2014 at Kia Motor Manufacturing. NHTSA CAMPAIGN ID: 17V226000 Vehicles Affected: 572000 Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash. What You Should Do: Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524535May 30, 2023
ENGINE
I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i’m being told the engine has a cylinder number 4 failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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