Hyundai Ioniq 5 Complaints

1,350 consumer complaints on file.

#11477732August 5, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The contact's father owns a 2022 Hyundai Ioniq 5. The contact stated that as her father attempted to place the vehicle into reverse(R) while in park(P), the gear shifter failed to operate as needed. As her father exited the vehicle with the gear shifter in the park(P)position, the vehicle accelerated on its own into his garage. The air bags did not deploy upon impact. The contact's father was not injured and a police report was not filed. The garage door and pillar were damaged, as well as, the vehicle's driver-side door. The vehicle was initially towed to the dealer where the vehicle was inspected for the failure. The inspection found no defect with the vehicle and claimed that the failure was a result of human error. The dealer then drove the vehicle to a nearby independent collision center where the vehicle was repaired. Nearly two months after the repair, the contact stated that while in the vehicle with her father, the vehicle failed to move out of the reverse(R) position after backing out of the driveway. The contact stated the gear shifter eventually moved after multiple attempts and restarts. The dealer was notified of the failure and the contact later informed her that there was a recall on the vehicle for a shift control unit update(recall number unknown). The contact was instructed to bring the vehicle to the dealer to have the update performed. The contact notified the manufacturer about the failure and was given a case number. The vehicle was repaired. The failure mileage was 494. The contact stated that the vehicle accelerated into the door of the garage. Also, Hyundai eventually reimbursed the contact for the costs of repairs.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11476692July 30, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Involved in a minor collision. Rear ended another car accelerating from a stop light (low speed). Forward collision warning did not activate. Auto braking did not activate. No airbag deployed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11475351July 22, 2022
VEHICLE SPEED CONTROL
Vehicle parked and unattended. Shifter control unit failed and vehicle rolled away. Vehicle front damage.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11474949July 20, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while attempting to enter the vehicle, the door failed to unlock. The contact was unable to unlock the door with the key fob but was able to unlock the door manually using the spare key. The contact stated that the main battery was not charged fully. The vehicle was not diagnosed. The manufacturer was contacted and a complaint was filed. The failure mileage was 889.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471307June 28, 2022
PARKING BRAKE
The contact owns a 2022 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 22V324000 (Parking Brake). The contact stated that while the vehicle was parked in a parking garage, the vehicle rolled away and crashed into a wall, causing damage to the front end. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 700.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11471225June 27, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving at 80 MPH and approaching a red light, the brake pedal was depressed however the brakes failed to respond. The contact engaged the emergency brakes to stop the vehicle but the vehicle would not stop causing the vehicle to rear-ended the vehicle in front of him and causing that vehicle to lose control and hit another vehicle. The contact was not injured and he was unsure if anyone else was injured. A police report was filed. The vehicle was towed to the dealer where the vehicle was diagnosed and the contact was unsure of the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 11,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11463952May 9, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT
Following DC fast charging, the deadfront on the charging pin became dislodged and is missing exposing the conductive part of the pin to possible electrical shock to the operator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461611April 21, 2022
ELECTRICAL SYSTEM
Following DC fast charging, I found the plastic cap (dead front) on pin #7 became dislodged and is missing. This missing component could expose the operator of the vehicle to potentially harmful electrical current when charging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460054April 7, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started my car up right after charging on a rainy day at 2500 miles exactly and got 5 warnings. Check battery, lane assist warning, abs warning, parking brake warning, forward collision warning and bling spot collision avoidance warning lights were on. More or less all these systems triggered a fault. I tried turning it off and on to no luck. As I drove to the dealer my breaks became steadily lighter and lighter with the manual break even clicking at times. My breaking distance was doubled by the time that i got there. Other owners are seeing the same issue. It sounds quite similar to the Kona Electric recall (20V-748). My car is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460036April 7, 2022
UNKNOWN OR OTHER
We just purchased this vehicle and I found this issue. We have not had any accident. This is just an professional OBSERVATION about a potential issue. The rear carpet mat has a slick and very smooth rubber underside. This factory carpet liner sits on top of the factory carpet. With the rear fold down seats in the upright position, there is no problem but the liner does slide easily around as there is no way to attach it to the regular carpet. I asked the dealer who dosen't seem to be interested in helping with any other issues including this and they suggested that I go to Walmart and buy a stip of velcro and stick it down. Paying over $58,000.00 for a car, I'm not about to do this as it is something that should have been caught in the design process. The problem will be when the rear seats are in the down position and someone puts a heavy object like a cooler filled with ice and drinks or a heavy tool box on the back area of the carpet liner. If you have to apply the brakes quickly or get into a accident, the article will be shooting forward on the liner very quickly and possibly striking the driver or passenger seat back or possibly in the back of their heads. The object could also move into the front seat area. Hitting the seat back or driver with this added force and or weight will be just more dangerous added that the air bags could possibly be going off. It would be like getting hit 3 times in a accident. First by another vehicle, 2nd with the air bags and 3rd from behind with whatever you put in the vehicle rear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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