Honda Insight Complaints

519 consumer complaints on file.

#10393281March 24, 2011
FUEL SYSTEM, GASOLINE
THIS VEHICLE WAS SOLD WITHOUT ANY MEANS OF SECURING THE GAS CAP OR FUEL ACCESS DOOR. BECAUSE OF EPA EMISSION RESTRICTIONS THERE IS NO FUNCTIONAL AFTERMARKET DEVICE MADE FOR THIS VEHICLE. THIS IS A SERIOUS SAFETY ISSUE. THERE IS NO WAY TO RESTRICT ACCESS TO THE FUEL TANK OF THIS VEHICLE, OF SERIOUS CONSIDERATION WHEN THE VEHICLE MUST BE PARKED IN UNSECURED LOCATIONS EITHER ON PURPOSE OR AT SUCH TIMES WHEN THE VEHICLE MAY BECOME MECHANICALLY NON-OPERATIONAL. MY WIFE TAKES THE VEHICLE ON HER VISITATION TRIPS INTO AREAS WHERE SHE IS REQUIRED TO LEAVE THE VEHICLE UNATTENDED FOR HOURS. SHE COULD BE ISOLATED IN THESE UNSAFE AREAS EASILY DUE TO SOMEONE REMOVING THE GASOLINE FROM THE TANK OR SOMEONE PUTTING FOREIGN MATERIAL INTO THE TANK THEREBY DAMAGING THE VEHICLE. HONDA'S INTENTIONAL OMISSION OF SOME TYPE OF LOCKING DEVICE FOR THIS VEHICLES PLACES ANYONE WHO USES THIS VEHICLE IN UNNECESSARY PERIL. BECAUSE IT IS A KNOWN CONDITION ON THIS VEHICLE, THE VEHICLE BECOMES A READY TARGET FOR ANYONE WILLING TO VANDALIZE THE VEHICLE AND PEOPLE WHO WOULD PREY ON PEOPLE UNABLE TO DEFEND THEMSELVES IN QUESTIONABLE CIRCUMSTANCES. HONDA MUST PROVIDE SOME MEANS FOR SECURING THE GAS TANK OF THIS VEHICLE AND PROVIDE A DEVICE WHICH ALSO MEETS THE EMISSION REQUIREMENTS OF THE FEDERAL GOVERNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373284December 29, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2002 HONDA INSIGHT. WHILE DRIVING 35 MPH, THE LOW BEAM SWITCH BURNED OUT. THE CONTACT SMELLED A BURNING ODOR WHEN THE HEADLIGHTS BLEW OUT. THE DEALER STATE THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 04V086000 (EXTERIOR LIGHTING: HEADLIGHTS). THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO VERIFIED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 99,678. UPDATED 03/03/11 *BF UPDATED 03/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371670December 19, 2010
ENGINE AND ENGINE COOLING
WHEN THE SPEED REACHES ABOUT 8 MPH WHILE COASTING TO A STOP, WITH NO DRIVER ACCELERATION OR BRAKING, THE CAR SUDDENLY ACCELERATES AS THOUGH IT WAS CHANGING GEARS. THE INSIGHT DOES NOT HAVE A GEARED TRANSMISSION ... IT IS A CVT. THE AUTO-STOP LIGHT IS NOT LIT WHEN THIS OCCURS. THIS HAPPENS VERY FREQUENTLY. THE DEALER WAS NOT ABLE TO REPRODUCE THE PROBLEM. I WAS NOT IN THE VEHICLE WHEN HE TOOK THE INSIGHT FOR A TEST DRIVE. BASED ON MY OBSERVATIONS OF OTHER DRIVERS, VERY FEW WOULD LET THE CAR COAST THAT SLOWLY. IT IS VERY ANNOYING AND DISCONCERTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370961December 16, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 HONDA INSIGHT HYBRID. WHILE DRIVING APPROXIMATELY 25 MPH THERE WAS A VERY HIGH VOLUME ELECTRIC STATIC NOISE. THE CONTACT STATED THAT IT WAS PAINFUL TO HIS EARS AND GAVE HIM AN INSTANT HEADACHE AND SUDDENLY HE BEGAN FEELING VERY TIRED WHILE DRIVING . THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NOTHING MECHANICALLY WRONG WITH THE VEHICLE SO THEY COULD NOT ASSIST HIM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369154December 3, 2010
SEATS
SEVERE NECK AND UPPER BACK PAIN CAUSED BY THE HEADREST ANGLE OF A 2010 HONDA INSIGHT WHICH I AM TOLD IS MANDATED BY YOUR STANDARDS. I AM A 5' 6" FEMALE. THE HEAD RESTS FORCES MY HEAD FORWARD TO THE POINT WHERE MY CHIN IS ALMOST RESTING ON MY CHEST. AND I'M FORCED TO LOOK OVER THE TOP OF MY EYE GLASSES WHICH I AM REQUIRED TO WEAR TO DRIVE. I HAVE TRIED THE HEADRESTS IN ALL POSITIONS. THE DEALER SUGGESTED PUTTING THE SEAT BACK DOWN LOWER BUT I AM UNDER MD ORDERS TO DRIVE WITH MY SEAT UPRIGHT DUE TO A PRIOR BACK AND SHOULDER INJURIES. YOU STANDARDS NEED TO BE CHANGED TO ALLOW HEAD RESTS TO BE ADJUSTED FARTHER BACK TO ACCOMMODATE PEOPLE OF DIFFERENT HEIGHTS, WEIGHTS AND PHYSICAL ISSUES. I THINK FORCING PEOPLE TO DRIVE WITH DISTRACTION OF CONSTANT PAIN WILL CAUSE MORE ACCIDENTS AND INJURIES THAN LESS THAN OPTIMUM HEADREST DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362888October 29, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2010 HONDA INSIGHT - TIRE PRESSURE MONITORING SYSTEM WILL INDICATE A LOW TIRE WHEN TIRE PRESSURE IS WITHIN NORMAL LIMITS. SERVICE MANAGER AT LOCAL DEALERSHIP STATES THAT SENSORS ARE NOT ACCURATE. THEY ARE SUPPOSED TO ALERT WITH A PRESSURE THAT IS GREATER THAN 25% OF THE RECOMMENDED (33PSI) BUT WILL FREQUENTLY ALERT AT MUCH LESS DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362273October 25, 2010
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
WHEN I PURCHASED MY VEHICLE, I ADVISED THE DEALERSHIP THAT THE CAR SEEMED TO NOT WANT TO ASSIST AS I WAS GOING UP HILLS. I HAVE TAKEN IT TO THE DEALERSHIP, BEEN ABLE TO DUPLICATE THE ISSUES, BUT THE DEALERSHIP NOR HONDA SEES ANYTHING WRONG WITH THE CAR. THEY STATE THAT THEIR ENGINEERS SEE NOTHING WRONG WITH THE CAR NOT ASSISTING SOMEONE AS THEY ARE GOING UPHILL, AT A STEADY GRADE. I HAVE FILED COMPLAINTS WITH HONDA, BUT AGAIN GOT NO WHERE. THE CAR NOW IS RANDOMLY NOT ASSISTING AT TIMES, WHEN THE INDICATOR IN THE IMA SYSTEM STATES THAT THE BATTERY HAS HALF A CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362174October 24, 2010
STRUCTURE:BODY
WHEN I ORIGINALLY PURCHASED MY INSIGHT, I NOTICED THAT THE WEATHER STRIPPING WAS FOLDING UP. I HAD THE DEALERSHIP REPLACE IT, AND WITHIN 2 DAYS, THE WEATHER STRIPPING FLEW OFF AS I WAS DRIVING DOWN THE HIGHWAY. I WENT BACK TO THE DEALERSHIP, AND THEY REPLACED IT AGAIN. 3 MONTHS LATER, SAME THING HAPPENED. THE WEATHER STRIPPING, CAME OFF AS I WAS DRIVING CAUSING A TRAFFIC HAZARD. THIS TIME I WENT TO A DIFFERENT DEALERSHIP, AND THEIR SOLUTION WAS TO PUT DOUBLE SIDED TAPE ON THE WEATHER STRIPPING. ITS NOW BEEN 2 WEEKS, AND THE ENDS OF THE STRIPPING IS COMING UP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356491September 20, 2010
SEAT BELTS:FRONT
2010 HONDA INSIGHT. CONSUMER STATES THE DRIVER SIDE SEAT BELT MALFUNCTIONED AND BROKE DURING AN ACCIDENT *TGW THE SEAT BELT CAME OFF THE SIDE PANEL OF THE VEHICLE AND THEN THE BUCKLE CAME OUT OF IT'S HOLSTER. THE CONSUMER STATED HER CHEST SLAMMED INTO THE STEERING WHEEL AT HIGH FORCE. THE CONSUMER HAD TO GO TO THE HOSPITAL VIA AMBULANCE. *JB UPDATED 10/18/10*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10355278September 13, 2010
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN HE BEGAN TO HEAR AN UNUSUAL SLAPPING NOISE FROM THE ROOF AND COULD SEE SOMETHING SLAPPING AGAINST THE REAR WINDOW. THE VEHICLE WAS PULLED OVER AND THE CONTACT FOUND THAT HALF OF THE WEATHER STRIPPING FROM THE ROOF HAD FRACTURED FROM THE VEHICLE. HE REMOVED THE ENTIRE WEATHER STRIPPING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED. THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 24,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354803September 10, 2010
VISIBILITY
I LEASED MY 2010 HONDA INSIGHT HYBRID AT MAROONE HONDA OF HOLLYWOOD FLORIDA IN THE BEGINNING OF JULY 2010. TWO WEEKS AFTER, I NOTICED A HAZY PATTERN ON MY WINDSHIELD IN THE EVENING (OR SHADE) WHEN IT RAINS. I BROUGHT IT TO THE DEALER AND EXPLAINED WHAT I WAS SEEING AND THAT IT WAS NOT ON THE OUTSIDE OR INSIDE OF THE GLASS. THEY POLISHED AND CLEANED THE WINDSHIELD. WITH THE NEXT RAIN IT WAS STILL THERE. I RESEARCHED AUTO WINDSHIELDS AND FOUND THAT THERE IS A FILM LAMINATE BETWEEN TWO LAYERS OF GLASS THAT MAKE UP THE WINDSHIELD AND CALLED MY SALESPERSON. I HAVE A PHOTO AND EXPLAINED THE MAKEUP OF THE GLASS. NOBODY AT HONDA SEEMED TO BE AWARE OF A WINDSHIELDS COMPOSITION. I INSISTED ON A NEW WINDSHIELD AND WENT TO HAVE SERVICE ON MY CAR THINKING THAT THEY WOULD REPLACE THE DEFECTIVE WINDSHIELD. I SHOWED THE PHOTO AND ACTUAL PROBLEM PARKED IN THE SHADE TO THE SERVICE ADVISOR, ROCKY WHITEHALL ,AND HE SHOWED THE PROBLEM TO SHIN, THE SERVICE MANAGER (SEPTEMBER 7 @ 7AM) THEY POLISHED AND CLEANED IT AGAIN AND I REFUSED TO LEAVE. ROCKY SHOWED ME ANOTHER INSIGHT WITH THE SAME PROBLEM INFERRING THAT THIS IS NORMAL. MY ESTIMATED CLEAR VISIBILITY IS 1/3 AT NIGHT WITH RAIN, HORRIFIC GLARE FROM ONCOMING HEADLIGHTS, STREETLIGHTS AND STOP LIGHTS. HONDA OF HOLLYWOOD HAS NOT CONTACTED ME YET. AUTONATION RESPONDED TO AN EMAIL. I AM STILL DRIVING UNDER A VERY DANGEROUS CLOUD WHEN IT RAINS. I KNOW THAT HONDA JUST WANTS ME TO DISAPPEAR THINKING THAT THE PROBLEM WILL DISAPPEAR. I AM CONTACTING THE PRESS TO GET THEM INVOLVED AND A LAWYER.. PLEASE HELP ME RESOLVE THIS MATTER. I GUESS HONDA THINKS THAT THE TOYOTA DISASTER WILL NOT APPLY TO THEM. IT'S A SHAME BECAUSE I AM ALL FOR HYBRIDS. I LOVE THE INSIGHT AND ITS GREAT GAS MILEAGE AND HOW IT DRIVES. THIS IS VERY DISHEARTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347480August 5, 2010
SERVICE BRAKES, HYDRAULIC
WHILE APPROACHING A RED LIGHT AT A LOW SPEED OF 35 MPH OR LESS, I BEGAN TO APPLY THE BRAKES WHICH DID NOT ENGAGE. I HIT THE DRIVER WHO WAS STOPPED IN FRONT OF ME. THE IMPACT CAUSED FRONT END DAMAGE AND THE AIR BAG TO DEPLOY AND REQUIRED A TRIP TO THE ER I AM SEEKING ASSISTANCE FROM MY DEALERSHIP AND/OR HONDA. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10330830May 17, 2010
AIR BAGS
DRIVING AT 30-40 MPH WHEN A CAR RAN A STOP SIGN. HIT THIS CAR WITH MY VEHICLE'S FRONT BUMPER. THE AIRBAGS FAILED TO DEPLOY ON MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10325145April 12, 2010
PARKING BRAKE
APRIL 9, 2010 MY HUSBAND AND I WERE PULLING INTO THE GARAGE OF OUR HOME WHEN OUR 2010 HONDA INSIGHT GOING ABOUT 2 MILES PER HOUR WOULD NOT STOP WHEN MY HUSBAND PUT ON THE BRAKE. THE CAR CRASHED INTO THE INSIDE WALL OF OUR GARAGE CAUSING DAMAGE TO THE FRONT END OF THE CAR, GARAGE WALL, AND DESTROYED A SITTING BENCH THAT WAS IN FRONT OF THE GARAGE WALL. AS A PASSENGER IN THE CAR, I SAW MY HUSBAND WHO WAS DRIVING THE CAR PUT THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WOULD NOT STOP! WE HAD NO CONTROL OF THE VEHICLE, AND ABSOLUTELY NO BRAKES. AFTER WE CRASHED INTO THE GARAGE WALL, HE PLACED THE CAR IN REVERSE AND ONCE AGAIN THE BRAKES WOULD NOT STOP THE CAR AND WE ENDED UP IN THE ROAD. THE ENTIRE TIME MY HUSBAND HAD THE BRAKE PEDAL TO THE FLOOR AND THE CAR WAS NOT STOPPING. THIS WAS THE FIRST TIME WE HAVE ENCOUNTERED A PROBLEM WITH THE BRAKES SINCE WE PURCHASED OUR VEHICLE. WE WERE EXTREMELY FORTUNATE THAT THERE WERE NO OTHER CARS IN THE ROAD AT THE TIME OR THAT WE WERE GOING 50 MPH DOWN A HIGHWAY. THERE ARE TWO WITNESSES OTHER THAN MY HUSBAND AND MYSELF TO THIS INCIDENT. THE CAR WAS CHECKED BY A HONDA DEALERSHIP FOUND-NO PROBLEMS WITH THE BRAKES. BLAMED IT ON WEATHER(45 DEGREES THAT DAY) OR A THICK FLOOR MAT COULD BE THE CAUSE. REFUSED TO SAY IT WAS THE BRAKES WHEN MY HUSBAND AND I KNOW IT WAS FOR A FACT IT WAS THE BRAKES OR A COMPUTER GLITCH. I WAS IN THE CAR AND WATCHED WHAT HAPPENED. IT WAS NOT THE FLOOR MAT OR THE WEATHER! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10320402March 17, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE "DIM" HEADLIGHTS ON MY HONDA INSIGHT WENT OUT. THE "BRIGHTS" STILL WORK BUT NO DIMS. I CHECKED ON LINE AND THERE IS A RECALL FOR MY CAR FOR A FAULTY DIM SWITCH THAT WILL MAKE THE DIMS GO OUT. WHEN I CALLED A DEALER AND GAVE HIM MY VIN HE SAID MY CAR HAD ALREADY BEEN "THROUGH" THE RECALL AND ANY ADDITIONAL REPAIRS WOULD COST SEVERAL HUNDRED DOLLARS. I AM NOT THE ORIGINAL OWNER (SECOND OWNER) AND DO NOT KNOW IF IT WAS REPLACED OR NOT AND THE DEALER WILL NOT DO ANYTHING EXCEPT FOR FULL PAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320280March 16, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2001 HONDA INSIGHT. WHILE EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE CHECK ENGINE LIGHT HAD APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE AIRBAG NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS.THE CURRENT AND FAILURE MILEAGES WERE 55000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310397February 14, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
CHECK ENGINE LIGHT ON MY 2000 HONDA INSIGHT WENT OUT AT 7,000 MILES AND THEY TOLD ME I WOULD HAVE TO LIVE WITH IT. THEY REPLACED THE ON BOARD COMPUTER AND NOW THEY SAY THEY CAN FIX IT BUT WANT $500.00. THEY HAVE REPLACED THE BATTERY 2 TIMES. THE LARGE ONE THAT POWERS THE CAR. DESPITE MANY MANY TRIES THEY HAVE NOT REPAIRED THIS LIGHT. SO I DON'T KNOW IF THERE IS A PROBLEM WITH THE ENGINE OR NOT. I TOOK THIS TO CORPERATE AND THEY SAID THEY WOULD NOT PAY FOR IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308055February 9, 2010
SERVICE BRAKES, ELECTRIC
HONDA INCYTE 2010 MOMENTARY LOSS OF BRAKING ABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305970February 4, 2010
ELECTRICAL SYSTEM
CAR IS 2010 HONDA INSIGHT. CAR HAS SMALL ENGINE THAT NEEDS ASSISTANCE FROM ELECTRIC MOTOR. ELECTRIC MOTOR HELPS THE CAR DURING ACCELERATION AND CLIMBING. THE CAR SHOULD NOT CHARGE THE BATTERY ON CLIMBS. AS A RESULT OF THIS, EXTRA LOAD IS ADDED ON THE ENGINE DURING CLIMBS. WITH A 1300CC ENGINE GOING UP A GRADE, THIS COULD BE VERY DANGEROUS AS YOU DON'T HAVE ENOUGH POWER TO CLIMB AT A CERTAIN RATE OTHER CARS ARE CAPABLE OF. IF YOU VISIT INSIGHTCENTRAL.NET THERE ARE ALOT OF COMPLAINTS ABOUT THIS. HONDA NEEDS TO RE-PROGRAM THE CARS NOT TO FORCE CHARGE DURING CLIMBS. I UNDERSTAND THAT IF THE BATTERY WAS VERY LOW OR DRAINED THAT FORCE CHARGING ON CLIMBS ARE A NECESSARY EVIL. BUT MY BATTERY WAS 75% FULL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305004February 4, 2010
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HI, I BOUGHT A BRAND NEW 2010 HONDA INSIGHT FROM CHICAGO LISLE HONDA DEALER. IT CAME WITH OLD NAVIGATION SOFTWARE, IT DIDN'T HAVE LATEST SOFTWARE. EVEN MY ADDRESS AND NEAR ROADS ARE MISSING IN NAVIGATION DISPLAY. I CALLED HONDA AND HONDA DEALER, THEY WERE ASKING ME TO PAY TO GET THE SOFTWARE. I DIDN'T CALL AFTER 6 MONTHS OR ONE YEAR. I CALLED THEM WITHIN A MONTH FROM THE DATE OF PURCHASE. SINCE I BOUGHT A BRAND NEW CAR (UP COMING YEAR MODEL), I AM EXPECTING IT SHOULD COME WITH LATEST AVAILABLE SOFTWARE. BUT HONDA REPRESENTATIVE WAS KEEP TELLING THAT IT COME WITH WHATEVER THE SOFTWARE WAS AVAILABLE WHEN IT WAS INSTALLED. IF IT IS HARDWARE THEN WHAT THEY ARE TELLING MIGHT BE CORRECT BUT IF IT IS SOFTWARE THEN THEY SHOULD PROVIDE TO THE CUSTOMER FOR FREE OF COST IF THE SOFTWARE IS AVAILABLE WITH IN 30 DAYS FROM THE DATE OF SELLING THE CAR. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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