Honda Insight Complaints

519 consumer complaints on file.

#10852584March 30, 2016
UNKNOWN OR OTHER
TAKATA RECALL ON APRIL 5, 2016, IT WILL BE 60 DAYS SINCE I LEFT MY CAR AT THE DEALERSHIP FOR THE TAKATA REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852443March 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852522March 30, 2016
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL FOR THE AIR BAG IN MY VEHICLE. I CONTACTED THE DEALERSHIP THAT THE CAR WAS PURCHASED FROM AND AFTER A LENGTHY BACK AND FORTH THEY FINALLY AGREED TO PAY FOR RENTAL CAR FROM ENTERPRISE RENTALS. THIS WAS ONLY AFTER MY QUESTIONS ON LIABILITY; SHOULD MY VEHICLE BE ONE OF "RARE" CASES WHERE THE AIRBAG SHOOTS OUT METAL FRAGMENTS. WHEN WE WENT TO ENTERPRISE THEY ONLY HAD ONE VEHICLE AVAILABLE AND IT WAS A GIANT FORD TRUCK. ONE WHICH I COULD NOT REASONABLY GET IN AND OUT OF. I AM PREGNANT AND THE CLIMB INTO THE TRUCK IS NOT SOMETHING MY DOCTOR WOULD RECOMMEND. RANDY KUEHL HONDA STATED THAT THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. THEY DIDN'T EVEN TRY CHECKING WITH OTHER ENTERPRISE LOCATIONS TO SEE IF THEY HAVE MORE VEHICLES AVAILABLE. I WAS LEFT UNSATISFIED SO THEY DIRECTED ME TO CONTACT YOU WITH A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851462March 24, 2016
STRUCTURE:BODY
WINDOW DOOR MOLDINGS MADE AOUT OF RUBBER ARE BRITLE AND DESINTEGRATING MAKING THE WINDOW LOOSE THEREFORE MAKING THE INTERIOR OF THE VEHICLE NOISY. APPARENTLY THE QUALITY OF THIS RUBBER ARE VERY CHEAP IT DOES NOT LAST MORE THAN THREE YEARS. BY THE WAY IT CUT ONE OF MY FINGERS WHEN I WAS CLEANING THE WINDOW. I TOLD A HONDA DEALER SERVICE ADVISOR ABOUT THIS, AND SHE KINDLY TOLD ME THAT SHE DOESNT KNOW WHY ALL HONDAS DO THESE.....WELL, 'IT'S BECAUSE HONDA IS USING CHEAP MATERIALS," I TOLD HER. IF YOU ARE GOING THROUGH THE SAME SITUATION AS ME, PLEASE FILE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850203March 17, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION. USES A MINIMUM OF 1 QUART EVERY 1,000 MILES. HONDA REFUSES TO DO ANYTHING WITH REPAIRING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838053February 24, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT THE HATCHBACK FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC COMPUTER BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824160February 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
WHEN I STOP OR TAKE OFF MY CAR EXCELERATES ON ITS OWN. OR IT JERKS. I AM AFRAID IT WILL HIT SOMEONE OR MAKE ME GO OUT INTO THE TRAFFIC. ALSO MY AIRBAG LIGHT COMES ON WHEN I PUT A LARGE OBJECT IN THE SEAT NOT A PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819553January 11, 2016
ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED MY CAR IN JULY 2015 FROM A USED CAR DEALERSHIP. IT HAD APPROXIMATELY 64K MILES ON IT. A MONTH LATER MY CHECK EMISSIONS LIGHT CAME ON WHILE DRIVING IN A RESIDENTIAL AREA. THE CAR HAD RECEIVED A COMPLETE OIL CHANGE THE DAY I PURCHASED IT BUT I TOOK IT TO A LOCAL SERVICE SHOP WHERE THEY INFORMED ME MY CAR WAS LOW ON OIL. A MONTH LATER THE CHECK EMISSIONS LIGHT CAME ON AGAIN. IT WAS A QUART LOW. I ADDED A QUART (NOT CHEAP FOR HYBRIDS AS HONDA RECOMMENDS API PREMIUM GRADE 0W-20 DETERGENT OIL ONLY). ANOTHER MONTH PASSES AND THE CHECK EMISSIONS LIGHT COMES ON AGAIN AFTER I JUST TURNED THE IGNITION ON. ALSO I HAD STARTED EXPERIENCING THE ENGINE STALLING. EXAMPLE, GOING FROM BREAKING TO ACCELERATING IT SIMPLY STALLS. TAKES ABOUT 30 SECONDS BEFORE ACCELERATION BEGINS TO ENGAGE. IN DECEMBER, AS I DROVE UP A HILL THE CAR STARTED STUTTERING. AT THE TOP OF THE HILL MY SPEED DROPPED TO 16 MPH AND WOULDN'T GO ANY FASTER. I PULLED OVER, TURNED OFF THE ENGINE, WAITED A FEW MINUTES THEN STARTED IT AGAIN. I STEPPED ON THE ACCELERATOR AND IT CRAWLED TO 11 MPH. THE CAR WAS TOWED TO THE NEAREST HONDA DEALERSHIP WHERE THE SERVICE DEPARTMENT INFORMED ME I NEEDED SPARK PLUGS. THAT WAS 12/18/2015. MILEAGE WAS AT AROUND 66K. A WEEK LATER THEY SAID THE OIL WAS LEAKING INTO THE CYLINDERS AND THEY NEEDED TO CHECK WITH HONDA TO SEE WHAT REPAIRS THEY WERE WILLING TO COVER. ESTIMATED PARTS/LABOR=$8000. IT'S NOT ON THE RECALL LIST BUT SHOULD BE, AS THERE ARE SO MANY COMPLAINTS. HONDA IS NOT WILLING TO GIVE A LOANER VEHICLE DURING THIS WHOLE ORDEAL. MY SERVICE ADVISOR INFORMED ME I COULD PICK UP MY PERSONAL BELONGINGS FROM MY CAR AS IT DIDN'T APPEAR I WOULD BE GETTING IT BACK ANYTIME SOON! I LOVED MY CAR AND THE HONDA BRAND BUT THIS HAS TURNED ME COMPLETELY OFF. TODAY IS 1/11/2016 AND STILL NO WORD FROM HONDA ABOUT MY CAR OR THE RESPONSIBILITY THEY ARE GOING TO TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818606January 7, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS MELTED AND CAUSED THE LOW BEAM FAILURE AND THAT THE LIGHT SWITCH AND CONNECTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 278,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817606January 4, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 HONDA INSIGHT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE PROPERLY. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V086000 (EXTERIOR LIGHTING) BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810190December 15, 2015
ENGINE
I AM CONSUMING TO MUCH OIL. I DID NOT KNOW THAT THERE WAS A PROBLEM TIL AFTER I BOUGHT CAR AND THE CHECK EMISSION LIGHT CAME ON. I THOUGHT IT WAS BECAUSE I DIDN'T NOT SCREW MY GAS CAP ON TIGHT ENOUGH. THEN I WENT TO A LOCAL STORE TO HAVE THEM CHECK MY OIL AND THEY SAID I HAD NONE, AND CHECKED MY MILEAGE, THEY SAID I SHOULD HAVE HAD OIL IN THERE AT THE MILEAGE NUMBER IT WAS AT. SO I HAVE TAKEN THE CAR 3 TIMES TO DEALER THEY HAVE DONE OIL CONSUME TEST, AND WANT ME TO COME IN TO PERFORM A HIGHER PRICE OIL CHANGE FOR $90 TO SLOW OIL CONSUMER. THEY SAID I WAS NO LONGER IN WARRANTY TO FIX IT. BUT IF THIS IS A KNOWN ISSUE WHY IS IT THAT PURCHASERS MUST COME OUT OF THEIR POCKET IT SHOULD TAKEN CARE OF THROUGH DEALERSHIP. I AM ONE THAT DOES NOT HAVE THE FUNDS TO TAKE CARE OF ALL THIS. ALSO AT TIMES IT STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809771December 11, 2015
ENGINE
AT ABOUT 24500 MILES, I DROVE FOR 1500MILES RIG1500MILESOIL SERVICE AT DEALER, THE ENGINE LIGHT CAME ON. I CONTACT THEM AND THEY TOWED THE VEHICLE TO THE DEALER/SERVICE. THEY FILLED THE ENGINE AND TOLD ME TO DRIVE 1000 MILES AND CAME BACK FOR THEM TO TEST OIL CONSUMPTION. I DID IT FOR 2 TIMES CONSECUTIVE AND THEY SAY IT WAS WITHIN NORMAL LEVEL. I ASK THEM TO TEST AGAIN. THEY AGREE. NOW, AFTER DRIVE 1500 MILES I WENT BACK AND THERE WAS NO OIL IN THE ENGINE. A FRACTION BELOW THE LOWER LEVEL. NOW, THEY WILL SUBMIT A REPAIR REQUEST TO HONDA OF USA, BUT, MY VEHICLE IS UP TO 27500 MILES. TECNICALY NOT COVERED BY WARRANTY. BUT SENSE I NOTICE AND THEY DOCUMENTED THE PROBLEM BEFORE 25000, IT WILL BE REPAIRED UNDER WARRANTY. WHAT WILL HAPPEN AFTER ANOTHER 5000 MILES ONLY GOD KNOWS. HONDA OF USA SHOULD DO A RECALL ON ENGINE RINGS AND PISTONS OR EVEN REPLACE IT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785696October 23, 2015
STEERING, EXTERIOR LIGHTING
TWO TAIL LIGHTS ASSEMBLES FAILED. ENTIRE UNIT AT $400+ PER UNIT AT DEALER PLUS LABOR. PURCHASED REPLACEMENT UNITS ON INTERNET FOR $225. INDIVIDUAL LED'S NOT REPLACEABLE.OWNER REPLACED UNITS. ADVISED BY OTHER MOTEREST AT STOP LIGHT IN CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750201August 20, 2015
ENGINE
EXCESSIVELY BURN ENGINE OIL. DEFECTIVE PISTON RINGS CAR WAS STALLING ON FREEWAY WITH "CHECK ENGINE" "CHECK BRAKE" " "CHECK HILL START ASSISTANT" "CHECK VSA" LIGHT FLASHING. I RESEARCHED AND FOUND EXACT SAME SYMPTONS WHICH WAS FILED FOR 2012 HONDA INSIGHT. REFER TO NHTSA ID NUMBER: 10747250. HE HAS DESCRIBED WHAT I'M EXPERIENCING WORD BY WORD. IN 2013, HONDA SETTLED CLASS-ACTION LAW SUIT WITH SAME PROBLEM ON DIFFERENT MODELS, BUT 2013 INSIGHT HAS SAME DEFECTS, EXCESSIVE OIL-BURNING, FAULTY PISTON RINGS, ETC. I WAS LUCKY ENOUGH NOT HAVING ACCIDENT ON FREEWAY, BUT SUDDENT STALLING MAY CAUSE CRASH, INJURY, AND FATALITY. THIS IS SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749872August 19, 2015
ENGINE, VEHICLE SPEED CONTROL
THIS IS AN UPDATE TO ODI # 10628879, CREATED IN AUG. 2014. INSIGHT HYBRID IS STOPPED AT INTERSECTION--AUTO IDLE STOP. SUDDENLY ENGINE RACES WILDLY, TACHOMETER REGISTERS GREATER THAN 3,000 R/MIN. USUALLY OCCURS WITHIN THE FIRST 5 MINUTES OF DRIVING AND FIRST 3-5 MILES OF DRIVING. IF I MY FOOT WOULD SLIP OFF THE BRAKE THE CAR WOULD LURCH FORWARD, CREATING A RISK OF A COLLISION WITH THE CAR IN FRONT OF IT. THE HONDA DEALER SPECULATED THAT THE WEATHERTECH FLOOR MAT UNDER THE ACCELERATOR MIGHT BE CAUSING THE PROBLEM, AND AN INDEPENDENT REPAIR SHOP AGREED WITH THIS HYPOTHESIS. I CHOPPED OFF A LARGE PIECE OF THE FLOOR MAT FROM UNDER THE ACCELERATOR. THE PROBLEM DID NOT RECUR FOR SEVERAL MONTHS, BUT RECENTLY HAS RESUMED. SO THE FLOOR MAT IS NOT THE CAUSE. BECAUSE THE RACING STILL OCCURS UNEXPECTEDLY FROM TIME TO TIME, I AM CONCERNED THAT THIS IS A DANGEROUS CONDITION. BUT HONDA CANNOT FIX IT BECAUSE THEY CAN'T DIAGNOSE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748902August 15, 2015
SERVICE BRAKES
APPROACHING STOP SIGN AT LOW RATE OF SPEED-I APPLIED BRAKES AND INSTEAD OF STOPPING CAR REVED UP AND WENT FORWARD INTO PATH OF ONCOMING CAR. OTHER PERSON RECEIVED MINOR INJURIES,I RECEIVED BRUISES AND SORENESS (2 OF MY AIRBAGS DEPLOYED) MY CAR IS A TOTAL LOSS,COMPLETE FRONT BUMPER OFF,FRAME BENT,HOOD BENT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10748522August 13, 2015
EXTERIOR LIGHTING
HONDA INSIGHT 2000 LOW BEAM LIGHTS FAILED WHILE DRIVING 55 MPH. A RECALL WAS ISSUED FOR THIS PROBLEM, BUT HONDA IS REFUSING TO COVER THE COST OF REPAIR BECAUSE MY VIN DID NOT SHOW A RECALL. THE HONDA INSIGHT 2000 IS LISTED FOR THIS RECALL. I HAVE OWNED MANY HONDAS IN THE PAST, BUT NOW AM EXTREMELY DISAPPOINTED IN HONDA'S CUSTOMER SERVICE AND WILL NOT BE PURCHASING ANY HONDA PRODUCTS IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747250August 9, 2015
ENGINE
AT APROX. 59,000 MILES MY HONDA INSIGHT SET A CHECK ENGINE LIGHT WHEN I MADE A SHARP LEFT TURN. THE ENGINE ACTED LIKE IT WENT INTO THE "LIMP HOME MODE." I PULLED OFF THE ROAD AND SHUT OFF THE CAR. WHEN I CHECKED THE OIL, THERE WAS NONE ON THE DIPSTICK. I WAS ABLE TO START THE CAR AND DRIVE IT TO A STORE WHERE I COULD GET SOME OIL. IT TOOK 3 QUARTS TO FILL IT UP. I CHANGE TO OIL AND FILTER MYSELF SO I WONDERED WHAT HAD HAPPENED. WHEN I CHECKED UNDER THE CAR I COULDN'T FIND ANY LEAKS. I WORK 6 DAYS A WEEK SO I CAN'T GO TO THE DEALER. I DRIVE 120 MILES A DAY ROUND TRIP TO WORK. I KEEP MY EYE ON THE OIL AND IT SEEMS THAT IT STARTED USING 1QT. EVERY 2000 MILES. AT 89,000 MILES IT WAS GOING THROUGH 1QT. EVERY 1000 MILES. STILL NO LEAKS, NO SMOKE FROM THE EXHAUST AND GOOD POWER. I HAVE TO KEEP A GALLON OF OIL IN THE BACK BECAUSE SOMETIMES THE OIL WILL BE 3 QTS. LOW AFTER DRIVING TO TOWN ON THE WEEKEND. AT 120,000 MILES IT STARTED GOING THROUGH 1QT. EVERY 720 MILES. STILL PLENTY OF POWER. AT 125,000 MILES THE CHECK ENGINE LIGHT CAME ON AND "HILL START" "BRAKE SYSTEM" AND "VSA" MESSAGE CAME UP ON THE DISPLAY. AFTER DRIVING 1 DAY, THE OTHER FAULTS WILL GO AWAY, BUT THE CHECK ENGINE LIGHT STAYS ON. AFTER READING THE CODES, THE INFO SAYS THAT THE CATALYST IS BELOW MINIMUM. MY GAS MILEAGE HAS GONE DOWN FROM 43MPG. TO 30MPG. I HAVE 135,000 MILES ON THE CAR NOW AND I'M ADDING 1QT. OF OIL EVERY 300 MILES. WHEN I STARTED FROM WORK YESTERDAY, THE CAR SHUT DOWN 3 TIMES WITH PLENTY OF OIL ON THE DIPSTICK. POWER IS DOWN TO THE POINT THAT THE ACCELEROMETER IS PEGGED OUT ALL THE TIME NOW. I BOUGHT A HONDA BECAUSE I NEED A DEPENDABLE CAR THAT GETS GOOD GAS MILEAGE AND ONE THAT I CAN TO THE BASIC MAINTENANCE ON. SOMEONE PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745367July 31, 2015
VEHICLE SPEED CONTROL
ON JULY 31, 2015, AT APPROXIMATELY NOON, I WAS TRAVELING SOUTH ON PA RT. 663 APPROXIMATELY ONE MILE NORTH ON RT. 73, WEATHER WAS CLEAR, TEMPERATURE APPROXIMATELY 85 F. THE SPEED CONTROL HAD BEEN SET AT 45 MPH BUT PREVIOUSLY DISENGAGED AT A STOP LIGHT. AS I ACCELERATED THROUGH 40 MPH I RE-ENGAGED THE SPEED CONTROL USING THE RES/ACC SWITCH ON THE STEERING WHEEL. THE CAR CONTINUED TO ACCELERATE TROUGH 45 MPH AND AT 58 MPH I DISCONNECTED THE SPEED CONTROL USING THE BRAKE PEDAL. THIS IS THE THIRD OR FOURTH INCIDENT OF THIS TYPE AND HAS BEEN PREVIOUSLY REPORTED TO HIS OFFICE AND HONDA CUSTOMER SERVICE ...UPDATED 10/01/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732425July 7, 2015
SEAT BELTS
MY GRANDCHILD AGE 6 WAS TRAPPED IN THE SEATBELT EVERY TIME MOVED TO TRY AND FREE IT WOULD GET TIGHTER WE ENDED UP CUTTING FREE W/A BOX CUTTER, IF I HAD CALLED 911 I FEEL THE POLICE WOULD HAVE DONE THE SAME THING AS WE DID. THIS NEEDS TO BE ADDRESSED IMMEDIATELY SO NO OTHER GRAND PARENT GOES THROUGH THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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