GMC Envoy Complaints
3,582 consumer complaints on file.
- #11289684December 17, 2019AIR BAGS, ELECTRICAL SYSTEM, SEATS
VEHICLE CAUGHT FIRE UNDER DASH SOMEWHERE WITHOUT VEHICLE BEING TURNED ON.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11288627December 12, 2019SEAT BELTS
TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHEN THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO EXIT, THE SEAT BELT WOULD NOT RELEASE. THE CONTACT HAD TO PHYSICALLY CLIMB HER WAY OUT OF THE VEHICLE. THE RED BUTTON TO RELEASE THE SEAT BELT WAS JAMMED IN THE DOWN POSITION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,393.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288638December 12, 2019ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11287495December 6, 2019SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING 50 MPH, THE ABS WARNING INDICATOR ILLUMINATED, THE CONTACT DEPRESSED THE BRAKE PEDAL AND HEARD AN ABNORMAL GRINDING SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,710.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287526December 6, 2019SEATS
BOTTOM DRIVER SIDE SEAT WARMER CAUGHT SEAT ON FIRE. MELTED A HOLE IN THE SEAT SURFACE, BLISTERED WIFE'S LEG. THIS HAPPENED DURING HER MORNING COMMUTE TO WORK ON CITY SURFACE STREETS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11283031November 30, 2019AIR BAGS, SERVICE BRAKES, SEAT BELTS
MY SPOUSE WAS DRIVING DOWN S/B ON RT 313 @ RT 290 MARYLAND. HE HIT A DEER AND ROLLED MY ENVOY AND THE AIR BAGS NEVER DEPLOYED. MY SON WAS IN FRONT PASSAGER SET WITH A SET BELT ON AND WHEN THE ENVOY ROLLED HIS SET BELT DID NOT HOLD HIM ON. MY SPOUSE TOLD ME THE ANIT-LOCK BREAKS DID NOT ENGAGE WHEN HE SLAM ON THE BREAKS .
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11282890November 29, 2019AIR BAGS, ENGINE, POWER TRAIN
MY VEHICLE WHEN PURCHASED WAS ALTERED FROM CLOTH SEATS TO LEATHER BY THE DEALERSHIP WHERE PURCHASED. 3 DAYS AGO MY CAR IS SIGNALING ME TO SERVICE AIRBAG WHILE DRIVING THE CAR OR IN IDLE. SO I IMMEDIATELY TOOK IT TO A CERTIFIED MECHANIC AT MEINEKE AND WAS TOLD THAT THIS IS A MANUFACTURER DEFECT AND THERE IS A RECALL FOR THIS ON MY YEAR, MAKE & MODEL SUV. I CALLED GM ON 11/29/2019 AND WAS TOLD BY A SUPERVISOR NAMED ANGEL THERE HAS BEEN NO RECALLS BY THEIR MANUFACTURER AND THERE IS NOTHING MORE SHE CAN DO ABOUT THE MATTER. I CANNOT DRIVE MY CAR LIKE THIS KNOWING THIS CAN BE POTENTIALLY HARMFUL AND HAZARDOUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281795November 22, 2019WHEELS
SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281475November 21, 2019FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281644November 21, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE ACCELERATING FROM AN INTERSECTION, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11271220October 26, 2019SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11270547October 23, 2019FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2 YEARS AGO THE MAINTENANCE REQUIRED LIGHT HAS BEEN ON, WHEN CHECKED BY 2-3 MECHANICS THEY SAID IT COULD BE THE GAS CAP. THAT DIDN'T REMEDY THE SITUATION, THE LIGHT STAYED ON, THEN RECENTLY THE FUEL GAUGE STARTED DROPPING TO EMPTY AFTER A LITTLE LESS THAN HALF A TANK WAS USED. THEN FILLING THE GAS TANK CAUSED IT TO OVERFLOW IF YOU FILL IT TO FULL. AS OF TODAY THE CAR WHEN SHIFTED INTO REVERSE, SOMETHING CAME LOOSE INSIDE THE SHIFTER, NOW IT IS STUCK IN NEUTRAL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11267125October 8, 2019EXTERIOR LIGHTING
NO DAMAGE TO TURN SIGNAL WHEN I TURN ON LEFT TURN SIGNAL SOMETIMES IT DOESN'T WORK SOMETIMES I CAN MOVE STEERING WHEEL AND IT WILL COME ON FOR SECOND OTHER TIMES NOTHING HAVE TO TRY TO TURN OFF AND ON SOMETIMES WORKS SOMETIMES DOESN'T CAN NOT GET A GOOD REASON WHY WON'T WORK. HAVE AUTOMOTIVE EXPERIENCE AT TROUBLE SHOOTING. ALSO NONSAFETY ISSUE CRUSE CONTROL ON BLINKER ON SAME SWITCH INTERMITTENT WORKING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11266637October 6, 2019AIR BAGS
WAS DRIVING DOWN THE ROAD AND THE REPAIR SAFETY AIR BAG LIGHT CAME ON AND IS STILL ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265946October 3, 2019EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT BOTH LOW BEAM HEADLIGHTS GO OUT COMPLETELY WITHOUT WARNING. VEHICLE TRAVELING AT HIGHWAY SPEED AND HAS HAPPENED WHILE DRIVING IN CITY AS WELL. HIGHBEAM HEADLIGHTS WORK WHEN SWITCHED ON AFTER LOW BEAM STOP WORKING. CANNOT LEAGALLY DRIVE WITH HIGHBEAMS ON ALWAYS. MY ENVOY IS IN EXCELLENT CONDITION AND IS DEALER SERVICED EVEN THOUGH IT HAS HIGH MILEAGE. THERE WAS A RECALL FOR 2006 AND UP FOR THIS TYPE ISSUE, WHY WAS THE 2004 MODEL YEAR NOT LOOKED AT? THERE ARE OTHERS THAT HAVE HAD THE SAME ISSUE WITH LOWBEAM HEADLIGHTS. FUSEBOX UNDERHOOD IS LABELED TO CONFUSE OWNER AND RELAYS NOT DESCRIBED WELL IN OWNERS MANUAL. THERE IS NO RELAY LISTED FOR LOW BEAM HEADLIGHTS. HEADLIGHT DRIVER MODULE IS A KNOW FAILURE COMPONENT. GM ALSO CHANGED ONSTAR TO DIGITAL SYSTEM LEAVING GM CARS LIKE MINE WITH ANALOG ONSTAR UNSERVICABLE AND REQUIRES EXPENSIVE UPGRADE. HEADLIGHTS GOING DARK WHILE DRIVING AT NIGHT IS A DANGER AND VEHICLE SHOULD BE REQUIRED TO FALL UNDER RECALL FOR 2006 MODELS AS WELL. SLIGHT ACCIDENT, RAN OFF ROAD INTO DITCH AND CAUSED LIGHT DAMAGE. VEHICLE WAS ABLE TO BE DRIVEN, BUT NEEDED SOME REPAIR.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11265284October 1, 2019FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE STREET ON MY WAY HOME FROM WORK , I COULD SMELL GAS... GOT OUT AND SAW A VISIBLE LEAK COMING FROM THE GAS TANK.. I PROCEEDED TO LOOK THIS PROBLEM UP, AND FOUND OUT THIS IS A REOCCURRING PROBLEM WITH THIS VEHICLE .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258245September 26, 2019SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DASH PANEL GAUGES BEGAN FAILING ONE BY ONE. MY HEADLIGHTS WILL SOMETIMES NOT COME ON AFTER STARTING THE CAR WITH THE HEADLIGHT SWITCH ON AUTO. A FLICK OF THE HEADLIGHT SWITCH IN AND OFF, DOES NOT MAKE THE HEADLIGHTS COME ON. SOMETIMES THEY COME ON AFTER DRIVING AROUND, AND THEN WILL GO OFF WITHOUT TOUCHING THE SWITCH. NOW, MY SIDE BRAKELIGHTS WILL NOT OPERATE CORRECTLY WHEN THE BRAKE PEDAL IS PRESSED. ONLY THE THIRD BRAKE LIGHT ILLUMINATES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11255639September 16, 2019AIR BAGS
THE SEAT BELT WAS ALWAYS ON SO I HAVE TO REPLACE THE BOTH IMPACTOR SENSOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11253806September 7, 2019EXTERIOR LIGHTING
FOR 5 MONTHS THE HEADLIGHTS WORK WHEN THEY WANT TO, THE FIRST COUPLE MONTHS THEY WERE WORKING MORE THAN NOT, LAST COUPLE MONTHS THEY WERE NOT WORKING MORE THAN THEY DID WORK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11244822August 18, 2019VISIBILITY/WIPER
BACK WINDOW SPONTANEOUSLY BUST. 2 TIMES IT AS HAPPEN LESS THEN 1YEAR APART ON MY THIRD WINDOW IT BLEW UP IN MY WIFE'S FACE THE SECOND TIME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0