GMC Envoy Complaints

3,582 consumer complaints on file.

#11399738March 8, 2021
POWER TRAIN, STEERING
LEAKING TRANSMISSION FLUID; VEHICLE STALLS WHILE DRIVING; AND LEAKS FROM INSIDE WINDOWS ONTO ELECTRICAL POWER SWITCHES AND FLOOR BOARS ON BOTH DRIVER''S SIDE AND PASSENGER SIDE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399338March 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I TURN ON MY RIGHT TURN SIGNAL MY HIGH BEAMS COME ON. THIS IS A NOT ONLY A SAFETY ISSUE BUT ALSO CAUSES ROAD RAGE ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396094February 13, 2021
EXTERIOR LIGHTING
DIM LIGHTS ARE FLICKERING NOT WANTING TO STAY ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378518December 8, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11373986November 10, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT SATED THAT THE VEHICLE FAILED TO SHIFT OUT OF DRIVE INTO THE PARK POSITION. THE PARKING BRAKE WAS ENGAGED TO SECURE THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER LINKAGE BUSHING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372522November 1, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE TRANSMISSION I HAD TO HAVE IT REPLACED BUT THE ONE THEY PUT IN IT IS REALLY ACTING LIKE THE OTHER TRANSMISSION DID NO REVERSE AND THE FIRST 2 GEARS WERE MAKING THIS GRINDING NOISE I'VE NEVER HEARD BEFORE AND IT HAPPENED WHEN I WAS BACKING OUT THE DRIVEWAY TO GO TO WORK LUCKY I MADE IT TO THE PLACE WHERE I GOT IT TO FIX IT BUT I BELIEVE THIS TRANSMISSION THEY PUT IN IT IS GOING TO DO THE SAME THING BECAUSE IT DRIVES JUST LIKE THE OLD ONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366788October 28, 2020
EXTERIOR LIGHTING
I WAS DRIVING IN THE CITY AT NIGHT TIME AND MY LOW BEAM LIGHTS QUIT WORKING. I DID NOT NOTICE IT RIGHT AWAY BECAUSE OF THE STREET LIGHTS. THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY HUSBAND, DAUGHTER AND MYSELF AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362916October 5, 2020
EXTERIOR LIGHTING
HEADLIGHTS AND BRAKE LIGHTS WENT OUT AT SAME TIME. HIGH BEAMS WORK, VEHICLE RUNS, HAS ALL POWERS. THIS HAPPENED WHEN I LEFT THE HOUSE, WHILE DRIVING, NOTICED WHEN IT BEGAN TO TURN INTO EARLY EVENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362068September 30, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT STAYS ON. HAD A DIAGNOSTIC DONE AND THEY SAID THERE'S A GAS LEAK COMING FROM THE GAS TANK FUEL INLET VALVE. COMMON PROBLEM FOR THE GMC ENVOY AND CORRECTION INVOLVES REPLACING THE WHOLE FUEL TANK COSTING AN AVERAGE $1,400. DANGEROUS TO DRIVE IF LEFT UNTREATED. CALLED GMC CORPORATE AND I DIDN'T GET ANY HELP. THEY SAID MY ENVOY WAS NOT UNDER ANY RECALLS. THEY SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352195August 31, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11350027August 18, 2020
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. ALSO AT TIMES, FUEL WAS SEEN ON THE PAVEMENT UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL PUMP CONNECTION LINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000. INVALID VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341560July 26, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DAYTIME RUNNING LIGHTS (DRL) AND THE LOW BEAM HEADLIGHTS DO NOT LIGHT EVEN WHEN THE DASHBOARD LIGHT SWITCH IS PLACED IN THE 'HEADLIGHT' ON POSITION. TROUBLESHOOTING REVEALED THAT THIS FAILURE WAS CAUSED BY THE BODY CONTROL MODULE (BCM) LOCATED BENEATH THE REAR SEAT. A DIGITAL LOGIC SIGNAL FROM THIS MODULE, BASED ON SENSOR INPUTS FROM THE AMBIENT LIGHT SENSOR, PARKING BRAKE AND WINDSHIELD WIPERS, IS PROVIDED TO THE UNDER-HOOD ELECTRONIC RELAY THAT ACTIVATES THE HEADLIGHTS. THERE ARE THREE POSSIBLE SIGNAL OUTPUTS FROM THE BCM...A LOGIC LOW (LIGHTS OFF), A LOGIC HIGH (LOW BEAMS FULL ON) OR A PULSE WIDTH MODULATED SIGNAL TO CREATE THE DIMMER DRL LOW BEAM INTENSITY. IF THE BCM FAILS, THE LOW BEAM HEADLIGHTS WILL NOT TURN ON. THERE IS NO AFFIRMATIVE INPUT TO THE ELECTRONIC RELAY FROM THE LIGHT SWITCH, NOT ROUTED THROUGH THE BCM, TO ACTIVATE THE LOW BEAM HEADLAMPS. THIS IS A MAJOR SAFETY ISSUE. WHEN THE BCM FAILS AT NIGHT, THE DRIVER HAS NO LOW BEAM HEADLAMPS. THE ONLY LIGHTS AVAILABLE ARE THE FOG LAMPS OR THE HIGH BEAM LAMPS, BUT ONLY AFTER SETTING THE DASHBOARD LIGHT SWITCH TO THE HEADLAMP POSITION. HEADLAMPS ARE A NECESSITY, NOT A OPTIONAL FEATURE. THEIR OPERATION SHOULD NOT RELY ON AN ELECTRONIC SUB-SYSTEM WHOSE FAILURE MODE PREVENTS THE LOW BEAM HEADLIGHTS FROM WORKING. THIS SYSTEM WAS DESIGNED THE 'EASY' WAY WITHOUT REGARDS TO VEHICLE SAFETY...NAMELY THAT WHEN THE DASHBOARD LIGHT SWITCH IS IN THE ON POSITION, THE HEADLIGHTS ARE ENABLED BY A SIGNAL DIRECTLY FROM THAT SWITCH. WITHOUT AN AFFIRMATIVE ENABLING SIGNAL FROM THE MANUAL DASHBOARD LIGHT SWITCH, THE SYSTEM AND VEHICLE OPERATOR IS AT THE MERCY OF THE BCM, WHICH COULD FAIL AT NIGHT OR ON THE WEEKEND (WHEN A REPAIR SHOP IS UNAVAILABLE) RENDERING THE VEHICLE DANGEROUS OR UN-DRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340869July 22, 2020
POWER TRAIN
SHIFT CABLE BROKE BETWEEN THE SHIFTER AND THE TRANSMISSION WHILE SHIFTING FROM DRIVE TO REVERSE TO PARK ON A STREET. IF THIS HAD HAPPEN WHILE SHIFTING DOWN GEAR TO LOWER SPEED WHILE DRIVING DOWN A HILL, A LOSS OF CONTROL OF THE VEHICLE WOULD HAVE HAPPEN THAT WOULD HAVE LED TO A CRASH WITH EXTREME PROPERTY DAMAGE AND MOST LIKELY DRIVER AND PASSENGER INJURY AND POSSIBLE DEATH. THE VEHICLE WAS TOWED TO OURISMAN CHEVROLET IN MARLOW HEIGHTS MARYLAND FOR REPAIR AFTER THE TOW TRUCK DRIVER MANUALLY SHIFTED THE TRANSMISSION INTO DRIVE FROM UNDERNEATH THE VEHICLE THAT WOULD'VE BEEN EXTREMELY DANGEROUS FOR THE TOW DRIVER TO DO IF THE VEHICLE HAD BEEN FACING DOWN HILL OR IN A HEAVY TRAFFIC SITUATION. FOR SOME REASON, HOWEVER, MY VEHICLE STILL HASN'T BEEN REPAIRED NOR HAVE I'VE BEEN GIVEN A REASON AS TO WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340209July 19, 2020
ELECTRICAL SYSTEM
WHILE DRIVING IN A 40 MPH ZONE I GLANCED AT THE SPEEDOMETER AND IT READ 70 MPH! I IMMEDIATELY APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN BEFORE I REALIZED THAT THE SPEEDOMETER INDICATION WAS INACCURATE. UPON COMING TO A COMPLETE STOP THE SPEEDOMETER INDICATED 40 MPH. THIS HAPPENED SEVERAL TIMES BEFORE RESUMING NORMAL OPERATION. SINCE THEN I HAVE NOTICED THE GAUGE "STICKING" WHEN LETTING OFF OF THE GAS PEDAL. THIS IS CREATING AN UN-SAFE CONDITION FOR MYSELF AS WELL AS THE OCCUPANTS OF THIS VEHICLE. I DO NOT KNOW WHEN THE SPEED INDICATION IS TRULY ACCURATE. I HAVE SINCE LEARNED THAT THIS IS A COMMON DEFECT ON THIS VEHICLE AS WELL AS OTHER GM MODELS MADE DURING THIS TIME FRAME. THERE SHOULD DEFINITELY BE A RECALL ON THIS PROBLEM BEFORE AN ACCIDENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331569June 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH DAYTIME RUNNING LIGHTS AND HEADLIGHTS AND HIGH BEAMS CUT OFF WHILE DRIVING. WAS PULLED OVER FOR DEFECTIVE EQUIPMENT. WIRES IN PASSENGER HEADLIGHT MELTED, DIDNT CHECK DRIVERS SIDE. THERE ARE RECALLS ON THE 06 ENVOY HEADLIGHTS, BUT I WAS INFORMED THAT IT DOESNT APPLY TO MY VIN. EVEN THOUGH I AM CAN NO LONGER DRIVE AT NIGHT DUE TO VEHICLE DEFECT
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11330395June 23, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE IGNITION SWITCH WAS REPLACED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER DECLINED TO OFFER ASSISTANCE SINCE THE VEHICLE WAS NOT REPAIRED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324310May 12, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 GMC ENVOY XL. THE CONTACT STATED WHILE DRIVING 30 MPH, THE DOOR UNLOCKED INDEPENDENTLY AND BECAME AJAR. THE CONTACT STATED THAT THE DOOR KNOB ACTUATED UP AND DOWN CONTINUALLY, WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AND AT SOME POINT EACH DOOR SWUNG OPEN WHILE THE VEHICLE WAS BEING DRIVEN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED HOWEVER, THE DOOR CHIME REMAINED AUDIBLE CONTINUALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS BEING DRIVEN OR WHILE REVERSING. THE CONTACT STATED THAT THE FAILURE AFFECTED BOTH DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOORS. ALSO INCLUDED IN THE FAILURE WAS THE REAR DOOR AND HATCH. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE YEARS INCLUDED IN THE RECALL WERE 2006-2007. THE VEHICLE WAS TAKEN TO FERMAN BUICK GMC - WESLEY CHAPEL (24252 FL-54, TAMPA, FL 33559, (813) 242-2800) WHERE THE CONTACT WAS INFORMED THAT DUE TO THE MANUFACTURED YEAR, THE MANUFACTURER WAS NOT OBLIGATED TO OFFER A FREE REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE DOOR MASTER SWITCH NEEDED TO BE REPLACED DUE TO WATER INTRUSION INTO THE CIRCUIT WHICH CAUSED THE POLES TO BE RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THE MODEL YEAR GMC ENVOY XL SUBJECTED TO THE NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY) WAS 2006-2007. THE CONTACT WAS OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324084May 11, 2020
FUEL/PROPULSION SYSTEM
U GUYS ISSUED RECALLED ALL GMC VEHICLES FOR A LEAKING GAS CK VALVE ON GAS TANK NO MATTER HOW LONG IN SERVICE STATIONARY OR ON MOTION CK WITH MY LOCAL DEALER KARL CHEVROLET ANKENY IOWA THEY SAY EXPIRED I'M 2017 AT 150000 YOUR RECALLED AS LONG AS IN SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324152May 11, 2020
AIR BAGS, STRUCTURE:BODY
MY WIFE WAS SITTING IN THE BACKSEAT AND THE BACK DOOR FLEW OPEN ON THE HIGHWAY. I HAVE ALSO NOTICED THE OTHER BACK DOOR IS NOT CLICKING SHUT AND THIS IS A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324177May 11, 2020
UNKNOWN OR OTHER
I STARTING SMELLING A SWEET SMELL IN THE CABIN. A LEAK WAS APPARENT THAT DRIPPED FROM THE INSIDE OF THE CABIN TO THE MUFFLER LATER ON TO THE PAVEMENT. THE LEAK WAS DISCOVERED ON A LINE THAT RAN TO THE RIGHT REAR SIDE. ANTI FREEZE WAS LEAKING AND I WAS GETTING REALLY SICK, NOT EVEN DR'S COULD FIGURE IT OUT. TOOK A GREAT MECHANIC CALLED [XXX] IN NATIONAL CITY, CA; AFTER SO MANY MISSED IT. THANK GOD INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0

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