GMC Envoy Complaints

3,582 consumer complaints on file.

#10691936March 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHEN ATTEMPTING TO POWER OFF THE VEHICLE, THE ENGINE CONTINUED TO BE ON. THE CONTACT HAD TO REMOVE THE FUSE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691276February 28, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
: NO AIR BAG/[ DEPLOYMENT FAILURE] FRONT/ SIDE/ REAR [ SIDE DESIGNED TO DEPLOY IN ROLLOVER OR SIDE IMPACT CRASHES] AIR BAG'S FAILURE / DEPLOYMENT COMPLETE ROLL ALL FOUR SIDES LANDED BACK ON WHEELS. I WAS SLAMMED ONTO LEFT DRIVER SIDE WINDOW LEFT SIDE FACE BROKE THE WINDOW AND GLASS AND DIRT FILLED VEHICLE SEAT BELT FAILURE: LEFT/DRIVERS ONLY ROLLED FOUR TIMES LANDED BACK ON ALL FOURS I FLAILED AROUND HEAD BUTTED THE PASSENGER AS THE FORCE OVER TOOK MY BODY ONSITE OFFICER ACKNOWLEDGED THE INDICATIONS SEAT BELT FRICTION BURNS ALL ON AROUND NECK AND SHOULDER TRAUMATIC BRAIN INJURY TORN ROTATOR CUFF SHOULDER ISSUES/ ALSO BLADDER DAMAGE AS THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK DURING CRASH DEALER SHOULD HAVE BEEN CITED FOR SEAT BELT FAILURE WORST THINGS OF ALL TIME ...IT WAS A TEST DRIVE ENGINE STALL FAILURE : AT HIGH SPEED/ HEARD NOISE AND BOOM LOST ALL POWER STEERING LOUD NOISE LOSS OF POWER/ I HAD NO IDEAL AT THE TIME THOUGHT POSSIBLE BLOW OUT AND INDICATED SUCH TO THE RESPONDING OFFICER ELECTRICAL - ALSO BRAKE LIGHT TURN SIGNAL FAILURE/ APPEARS TO BE FUNCTIONAL LIGHTS SIGNALS/ BUT ARE NOT WORKING ON THE OUTSIDE OTHERS DON'T SEE SIGNALS OR BRAKE LIGHTS . I WAS SITED FOR BTW GM SHOULD BE RESPONSIBLE AS WELL DEALERSHIP ALL THE RECALL AND COMPLAINT'S, INCIDENT REPORTS ACCIDENTS AND GM MAJOR IGNITION ISSUES....ENGINE FAILURE WHILE DRIVING/ EROSION AND MANY OTHER VEHICLES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10689950February 23, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED INDEPENDENTLY WHEN THE VEHICLE WAS TURN OFF. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690043February 23, 2015
VISIBILITY/WIPER
MY CAR WAS PARKED IN THE DRIVEWAY OF MY HOME. MY NEIGHBOR ALERTED ME THAT MY REAR WINDOW EXPLODED. I WENT OUTSIDE AND SUBSEQUENTLY OBSERVED GLASS EVERYWHERE INSIDE, ON TOP, THE BUMPER OF THE VEHICLE. APPARENTLY, THIS IS A PROBLEM WITH THIS PARTICULAR GMC MODEL THERE IS WHOLE BLOG DEDICATED TO IT ON EDMUNDS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689687February 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT APPROXIMATELY 75 MPH, THERE WAS A REDUCTION IN THE ENGINE POWER WITH A RAPID INCREASE OF THE ENGINE RPMS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,280.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684253February 19, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT THAT WAS PROGRESSING AND CAUSED THE HEADLIGHTS TO FLICKER FOR THE LOW BEAMS, HIGH BEAMS, AND THE DAYTIME RUNNING LAMPS. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE DIMMER SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689413February 19, 2015
EXTERIOR LIGHTING
THE VERY SAME THING DESCRIBED IN NHTSA CAMPAIGN 14V755000, GM SAFETY RECALL 14291, BEGAN HAPPENING TO MY 2005 GMC ENVOY XL. MY HEADLIGHTS FLICKERED OFF AND ON. IN TIME, MY HEADLIGHTS STAYED OFF LONGER AND LONGER. ONLY THE LOW BEAMS AND THE DAYTIME RUNNING LIGHTS SEEMED TO BE AFFECTED. I COULD FIND NO DISCERNIBLE REASON OR CONNECTION TO ANY ACTION OR SETTING ON THE CAR. WHEN THE LIGHTS GO OUT WHEN I AM DRIVING AT NIGHT AND REMAIN OFF FOR MORE THAN A SECOND OR TWO, IT IS VERY DANGEROUS, SO I QUIT DRIVING AT NIGHT IN THIS VEHICLE AND HAVE TAKEN IT TO A GM SERVICE CENTER FOR REPAIR. THE RECALL 14291 LETTER POSTED AT HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM471691/RIONL-14V755-2465.PDF DESCRIBES MY SAFETY SITUATION EXACTLY. SERVICE MANAGER SAID MY CAR IS NOT INCLUDED IN THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689495February 19, 2015
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE AC BLOWER RESISTER OVERHEATED AND MELTED. THIS IS THE SECOND TIME IN 3 YEARS THIS HAS HAPPEN. THE FAN CONTROL USUALLY GOES OUT ON ALL SPEEDS FOLLOWED BY A STRONG SMELL OF ELECTRICAL WIRE BURNING. A ONLINE FORUM AT TRAILVOY. COM HAS NUMEROUS THREADS OF PEOPLE COMPLAINING ABOUT THIS SANE ISSUE ON THEIR VEHICLE. ONE THREAD HAS 71 PAGES AND IS STILL GROWING (HTTP://FORUMS.TRAILVOY.COM/SHOWTHREAD.PHP?T=32751). THIS IS A FIRE HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689503February 19, 2015
ELECTRICAL SYSTEM, POWER TRAIN
ENGINE SUDDENLY STOPPED RUNNING, PLACED SHIFT LEVER TO PARK POSITION. ENGINE WOULD NOT RESTART. TRANSMISSION WAS NOW LOCKED IN PARK, CAUSING INABILITY TO PUSH VEHICLE TO SAFETY. REPAIR BY GMC DEALER INVOLVED REPAIRING ELECTRICAL SHORT IN FACTORY WIRING UNDER DASHBOARD AT THE FIREWALL, IN THE AREA OF THE BRAKE BOOSTER MOUNT. APPARENT CAUSE IS IMPROPER ROUTING OF WIRING AT TIME OF VEHICLE MFR, CAUSING ABRASION OF WIRING OVER TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683988February 18, 2015
STEERING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE POWER STEERING MOTOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684094February 18, 2015
LATCHES/LOCKS/LINKAGES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2006 GMC ENVOY 360. THE CONTACT STATED THAT THE ELECTRONIC DOOR LOCK SYSTEM FAILED CAUSING THE DRIVER NOT TO BE ABLE TO UNLOCK THE FRONT AND REAR DRIVER AND PASSENGER SIDE DOORS. THE DRIVER SIDE WINDOW ALSO FAILED TO OPEN. THE DOORS AND WINDOWS COULD ONLY BE UNLOCKED MANUALLY. THE CONTACT ALSO STATED THAT THE AIR BAG AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V404000 (VISIBILITY) AND 06V417000 (AIR BAGS). THE FAILURE MILEAGE WAS 117,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683951February 17, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
AS I WAS DRIVING THE VEHICLE, THE DASHBOARD LIT UP AND THE ODOMETER AND ALL THE INFORMATION SYSTEMS WENT TO ZERO. THIS HAS HAPPENED OFTEN OVER THE YEARS. I TOOK IT TO TWO GMC CAR DEALERSHIPS AND THE FIRST ONE SAID IT WAS THE KILL SWITCH INSTALLED BY A BUY HERE PAY HERE DEALERSHIP. THE KILL SWITCH WAS REMOVED AND THE DASHBOARD CONTINUED TO FLICKER. THEN THE CAR WOULD NOT START, I TOOK IT TO ANOTHER DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING. THE CAR BEGAN TO TRIBBLE, AGAIN I TOOK IT IN AND WAS TOLD THAT I NEEDED TO CLEAN THE FUEL INJECTION SYSTEM. I DID THAT AND BOUGHT A BATTERY BUT THAT DIDN'T HELP. THE TOW DRIVER SAID IT SEEMS TO BE SOMETHING ELECTRICAL BUT THE CAR DEALERSHIP CAN'T FIND A SOLUTION. HAVE YOU HAD THIS COMPLAINT BEFORE? NOT TO CONFUSE THE COMPLAINT, I HAVE SEVERAL ISSUES. 1. DASHBOARD LIGHTS UP AND THE INFORMATION PANELS SHUT DOWN (ALL ARE AT ZERO) 2. THE ODOMETER GOES TO ZERO AND THE INSTRUMENT CLUSTER IS BLACK 3. TRIBBLE UNDERNEATH WHILE DRIVING FEELS AS IF THE CAR IS SHAKING THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682693February 11, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL WHICH CAUSED THE VEHICLE TO CRASH INTO A TREE. AS A RESULT, THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LEFT SHOULDER WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,325.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10682771February 11, 2015
VISIBILITY
WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681166February 4, 2015
STRUCTURE:BODY, SERVICE BRAKES
I WAS PULLING UP TO PARK IN A PARKING LOT.I HAD TOTAL BRAKE FAILURE. THE ELECTRONIC SAFETY FEATURES FAILED- AND THERE WAS NO STOPPING THE ENVOY. I SLID UP THE CURB AND INTO THE BUILDING. THE MECHANIC THAT REPAIRED THE ENVOY HAS A WRITTEN REPORT OF THE SAFETY SYSTEMS GETTING STUCK HALF OPENED AND THE BRAKE LINES BRAKING AND THERE WASN'T ANY FLUID IN SYSTEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10680491February 2, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FILLER NECK OF THE FUEL TANK WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 3/24/15*CN UPDATED 04/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679980January 30, 2015
ELECTRICAL SYSTEM
THE OIL GAUGE WENT OUT FIRST AND THE DEALER STATED THE OIL SENDING UNIT NEED TO BE REPLACE AND IT WOULD COST ME OVER 300. 00 DOLLARS, THEN NEXT THE ENGINE COOLANT GAUGE STARTING GOING CRAZY. I TOOK MY CAR BACK FOR AN OIL CHANGE AND WAS TOLD THE INSTRUMENT PANEL CLUSTER NEEDS REPLACING. I WENT BACK TO HAVE MY ENGINE COOLANT GAUGE LOOK AT BY THE DEALER BECAUSE I DID NOT WANT TO BE STRANDED SOMEWHERE WITH MY 4 YEAR TODDLER IN THE CAR AND PAID FOR THE DEALER TO REPLACE THE ENGINE COOLANT THERMOSTAT BASED ON THEIR INSTRUCTIONS. STILL MY OIL PRESSURE GAUGE WAS PEGGED OUT AND NOW THE SPEEDOMETER GAUGE HAS COMPLETELY STOP WORKING, SO I TOOK MY CAR BACK TO THE GMC DEALER AND WAS TOLD THE INSTRUMENT PANEL CLUSTER NEED TO BE REPLACE AND THAT WOULD TAKE CARE OF THE OIL PRESSURE GAUGE TOO. I WOULD HAVE TO PAY OVER $570.00 DOLLARS TO REPLACE INSTRUMENT PANEL CLUSTER AND THAT THERE IS NO WAY TO FIX THE OIL PRESSURE GAUGE BY ITSELF. I AM VERY UPSET AFTER BEING QUOTED AND TOLD THE FIRST TIME BY THE DEALER THAT THEY COULD FIX THE OIL PRESSURE GAUGE AT ONE PRICE AND NOW TELL ME THAT WITHOUT REPLACING THE INSTRUMENT PANEL CLUSTER FOR THE SPEEDOMETER GAUGE THEY ARE UNABLE TO REPAIR THE OIL GAUGE. I NEED ASSISTANCE WITH THIS PROBLEM DUE TO THIS IS MY ONLY VEHICLE IN WHICH TO TAKE MY PRESCHOOL CHILD BACK AND FORTH TO SCHOOL AND MANY DAYS OTHER DRIVES FROM BEHIND HAVE BLOWN THEIR HORN AT ME DUE TO GOING TO SLOW BECAUSE I AM UNSURE WHAT SPEED I AM GOING. I WAS USING THE RPM GAUGE TO HELP OUT BUT IT HAS NOW STOP WORKING TOO. I CONTACTED GMC ABOUT THE PROBLEM BUT THEY DIRECTED ME TO THE GMC DEALER, WHICH I AM STILL WAITING ON A RESPONSE FROM. THIS IS A SAFETY PROBLEM FOR ME TO BE DRIVING A CAR IN WHICH THE INSTRUMENT GAUGES JUST STOP WORKING AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679481January 28, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS INTERMITTENTLY FAILED TO ACTIVATE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679515January 28, 2015
EXTERIOR LIGHTING
ONE EVENING WHILE DRIVING MY VEHICLE ON THE HIGHWAY, MY HEADLIGHTS CUT OFF. AT FIRST I DIDN'T REALIZE IT UNTIL EVERYTHING JUST APPEARED DARKER THAN USUAL. I HAD TO SWITCH TO MY HIGH BEAMS TO FINISH THE TRAVEL TO MY DESTINATION. THIS HAS HAPPENED CONTINUOUSLY SINCE THEN. LIGHTS WILL COME ON AT THE START OF THE VEHICLE BUT SHUT DOWN IN NO SPECIFIC AMOUNT OF TIME. I HAVE TAKEN IT TO THREE MECHANICS INCLUDING A GM DEALER AND THE VEHICLE LIGHTS STAYED ON DURING DIAGNOSIS. AS OF LAST NIGHT THE LIGHTS DID NOT COME ON AT ALL. I WILL BE RETURNING TO THE DEALERSHIP IN THE A.M IN HOPES THAT I MAY FIND A DIAGNOSIS AND THE SOLUTION. I CAN NO LONGER DRIVE MY VEHICLE AT NIGHT BECAUSE I HAVE ALREADY BEEN PULLED OVER BY THE POLICE FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679557January 28, 2015
ELECTRICAL SYSTEM
ON THE WAY HOME FROM GALVESTON , TX AFTER SPENDING TIME AT THE BEACH . THE WINDOW SWITCHES WOULD NO LONGER WORK . THEIR WAS NOISE IN THE ARM REST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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