GMC Envoy Complaints

3,582 consumer complaints on file.

#10731226June 30, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING AT 15 MPH, THE LOW BEAM HEAD LAMPS AND DAY TIME RUNNING LAMPS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,924.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726495June 22, 2015
EXTERIOR LIGHTING
IT WAS DARK- ALMOST 9:00, I TURNED MY CAR ON, EVERYTHING STARED FINE, LIGHTS CAME ON AUTOMATICALLY AS NORMAL. THEN I STARTED DRIVING CAME TO A RED LIGHT AND THEY JUST WENT OUT, BOTH OF THEM AT THE SAME TIME. I WAS CONFUSED, I THOUGHT MAYBE SOMEHOW THE SWITCH GOT BUMPED SO I WAS FRANTICALLY TURNING THE KNOB TRYING TO GET THE LIGHTS TO COME BACK ON. I COULDN'T UNDERSTAND WHAT HAPPENED. NONE OF THE SETTINGS WORKED, NOT AUTOMATICALLY, MANUAL. I PUSHED THE FOG LIGHT BUTTON AND THOSE CAME ON FINE SO I KEPT THOSE ON AND TURNED AROUND AND WENT HOME. MY HUSBAND AND I THEN TRIED TO FIND THE SOURCE LIKE A BAD FUSE BUT ALL OTHER LIGHTS ARE WORKIG, BLINKERS, HIGHBEAMS, BREAKLIGHTS, REVERSE LIGHTS, INTERIER LIGHTS, FOG LIGHTS. WE HAVE NOT BEEN ABLE TO GET THEM BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725892June 18, 2015
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SUDDENLY EXPLODED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725198June 15, 2015
FUEL/PROPULSION SYSTEM
ABOUT 9-10 MONTHS AGO STARTED NOTICING A FUEL SMELL AROUND BACK OF TRUCK. REPLACED GAS CAP, BUT THE ODOR CONTINUED. INQUIRED AT LOCAL DEALER, BUT WAS TOLD THEY COULD NOT DETERMINE THE CAUSE. TRIED A LOCAL MECHANIC THAT I HAD USED BEFORE, BUT AT THAT TIME, THEY CLAIMED THEY FOUND NO CAUSE EITHER. ON MY THIRD TRIP TO LOCAL MECHANIC, WAS INFORMED THAT THERE IS A CRACK IN MY FILLER/GAS TANK CAUSING THE SMELL. FINALLY THEY FOUND THE CAUSE ONLY TO INFORM ME THAT NOW MY TRUCK IS BEYOND THE MILEAGE AND/OR DATE OF THE 'RECALL' THAT I WAS NEVER INFORMED ABOUT BY GMC ABOUT MY GAS TANK, AND IT WILL ONLY COST "ABOUT" $1200 TO REPLACE MY GAS TANK. I'VE RESIDED IN THE SAME HOME WELL LONGER THAN I'VE OWNED MY TRUCK, SO MY HOME ADDRESS, PHONE NUMBER AND EMAIL ARE ALL STILL THE SAME AS THEY WERE THEN, AND HAD NO NOTIFICATION THAT THEIR WAS ANY TYPE OF RECALL ON MY TRUCK. HAVE TRIED EMAILING AND SNAIL MAILING GMC ON MANY NUMEROUS OCCASIONS TO SEE IF I COULD GET ANY HELP WITH THE UNKNOWN OF RECALL, BUT HAVE YET TO RECEIVE ANY ANSWER WHAT'S SO EVER FROM THEM AT ALL. OBVIOUSLY, IF I HAD THE DISPOSABLE INCOME, I WOULD NOT BE PURSUING ANOTHER SOLUTION, BUT LIKE MANY, I CONTINUE TO LIVE PAYCHECK TO PAYCHECK AND MY TRUCK IS THE MAIN LIFELINE TO MAINTAIN WHAT LITTLE I CAN PROVIDE. IF YOU COULD PASS ALONG ANY INFORMATION ABOUT POSSIBLE RECALL ASSISTANCE I CAN RECEIVE, IT WOULD BE GREATLY APPRECIATED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725148June 14, 2015
EXTERIOR LIGHTING
WHEN I PARK MY CAR THE HEADLIGHTS COME BACK ON AFTER A MINUTE. THE ONLY WAY TO TURN THEM BACK OFF IS TAKE BATERY CABLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724742June 11, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE DRIVING, THE CONTACT SMELLED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS CORRODED AND THE ODOR WAS A RESULT OF A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724628June 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTS FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724362June 9, 2015
AIR BAGS, SERVICE BRAKES, SUSPENSION:FRONT:HUB, EXTERIOR LIGHTING
TL* THE CONTACT OWNED A 2006 GMC ENVOY XL 370. THE CONTACT STATED THAT THE ABS WARNING LAMP ILLUMINATED, WHICH INDICATED A MALFUNCTION. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT THEY WERE UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT ALSO INDICATED THAT THERE WAS A NOISE EMITTING FROM THE FRONT OF THE VEHICLE ASSOCIATED WITH THE WHEEL HUBS AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INDICATED THAT THE DRIVER SIDE WHEEL HUB WAS DEFECTIVE AND THAT BOTH FRONT WHEEL HUBS NEEDED TO BE REPLACED. THE DEALER DID NOT REMEDY THE FAILURE WITH THE WHEEL HUBS. IN ADDITION, THE LOW BEAM HEADLIGHTS FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY) AND 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. WHILE TRAVELING OVER 70 MPH, THE FRONT TWO WHEELS FRACTURED WITHOUT WARNING AND THE DRIVER WAS EJECTED FROM THE VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED MEDICAL ASSISTANCE, BUT SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10724164June 8, 2015
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM:SPRINGS/BAGS, POWER TRAIN
DEAR SIR/MADAM, I HAVE A 2003 GMC ENVOY SLT MODEL 4.2L V6 4WD AND AS I WAS BACKING INTO MY GARAGE I HEARD A LOUD BANG AND WHINNING NOISE AND I NOW HAVE NO REVERSE GEAR AND WHEN I SELECT THE DRIVE GEAR ON THE AUTOMATIC TRANSMISSION I HAVE A WHINNING NOISE, I HAVE READ THE BLOGS ON THIS ISSUE AND I BELIEVE THAT GM AND GMC ARE VERY AWARE OF THIS PROBLEM, THIS REPAIR WILL COST ME UP TO $2,800.00 PLUS TAX TO HAVE THE TRANSMISSION REMOVED AND A RE-MANUFACTURED ON REPLACED ON MY VEHICLE. I WAS JUST GLAD THAT THIS MATTER HAPPENED AT MY RESIDENCE AND NOT ON SOME BACK ROAD IN WEST VA., I BELIEVE THAT AS STATED, GM AND GMC IS VERY AWARE OF THE PROBLEM WITH THE 4L603 TRANSMISSION THAT WERE USED IN THESE VEHICLES' AND THE PROBLEM WITH THE SUN-SHELL AND THE REACTION SUN GEARS THAT ARE LIKE A GRENADE EXPLODING INSIDE THE TRANSMISSION. I WOULD LIKE FOR A RECALL TO BE STARTED ON THIS PROBLEM AND THE OWNERS TO BE PAID BACK ON ALL OF THESE REPAIRS. THE CONSUMER STATED THE AIR RIDE SUSPENSION THAT WAS INSTALLED ON THE VEHICLE IS DANGEROUS. THE AIR RIDE SUSPENSION DEFLATED ON BOTH SIDES ON THE REAR OF THE VEHICLE, WHICH CAUSED THE VEHICLE TO BOTTOM OUT ON STOPS. UPDATED 07/08/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724178June 8, 2015
ELECTRICAL SYSTEM, ENGINE
I NOTICED A ELECTRICAL BURNING SMELL WHILE DRIVING ON A SIDE STREET. THE ENGINE MADE AN UNUSUAL NOISE SO I PULLED OVER, TURNED THE CAR OFF AND PUT ON THE HAZARD LIGHTS. WHILE WAITING FOR THE TOW TRUCK, THE CAR STARTED WITH NO KEY IN THE IGNITION. THE CAR RAN FOR A SHORT TIME THEN STOPPED AND ATTEMPTED TO RESTART ITSELF ABOUT 5 TIMES. OUR MECHANIC TOOK A LOOK AT IT AND SAID THERE HAD BEEN A FIRE IN THE FUSE BOX. I TOOK PICTURES OF THE CHARRED REMAINS OF THE FUSE BOX, COVER AND CONNECTORS. MOST OF THE PLASTIC CONNECTORS UNDER THE FUSE BOX COULD NOT BE REMOVED BECAUSE THEY HAD MELTED AND WERE FUSED ONTO THE BOX. HE NOTED THE FIRE SEEMED TO ORIGINATE FROM FUSE 46, THE HEADLAMP DRIVER MODULE. FOR THE PAST FEW YEARS, I HAD BEEN EXPERIENCING HEADLIGHT AND TAIL LIGHT ISSUES INVOLVING BULBS THAT WERE BURNING OUT FREQUENTLY OR WERE GOING OUT THEN COMING BACK ON.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10724093June 8, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS TEMPORARILY REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/01/15*LJ UPDATED 12/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723575June 5, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE PARKED AND ATTEMPTING TO OPEN THE WINDOW, THE REAR HATCH WINDOW EXPLODED. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED VARIOUS TIMES. THE CONTACT ALSO DISCOVERED A WHISTLING SOUND FROM THE BACK OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE WINDOW MOLDING AND THE HATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 208,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723405June 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DISCOVERED A BURNING ODOR. THE CONTACT ATTEMPTED TO LOWER THE WINDOW AND NOTICED THAT THE POWER SWITCH FROM THE WINDOW WAS HOT. THE CONTACT DISCONNECTED THE POWER SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 130,300.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10723453June 4, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER STATED A REMEDY HAD NOT YET BEEN DETERMINED TO DETER THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723167June 3, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS HAVE STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723265June 3, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SEAT BELT SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723268June 3, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PASSENGER WINDOW ROLLED DOWN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM,VISIBILITY). THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723284June 3, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHILE DRIVING AT 55 MPH AT NIGHT, THE HEADLIGHTS FAILED TO ACTIVATE INTERMITTENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723057June 2, 2015
AIR BAGS
MY AIRBAG LIGHT REMAINS ON, INDICATING THAT THERE IS A PROBLEM. THE DEALER CLAIMS THAT THE BAG WILL EITHER NOT DEPLOY, OR SUDDENLY DEPLOY FOR NO REASON UNLESS I REPLACE IT. I WAS TOLD THIS WAS NOT PART OF THE RECALLS...BUT IT IS CLEARLY A SAFETY ISSUE. I DON'T FEEL THAT I SHOULD PAY FOR THE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722867June 2, 2015
AIR BAGS, SEATS, UNKNOWN OR OTHER
GOING DOWN THE ROAD TO WORK MY AIRBAG LIGHT COMES ON AND WONT GO OFF AND NOW I CANT GET A INSPECTION STICKER THERE WAS NO REASON FOR MY LIGHT TO COME ON UNLESS THERE IS SOMETHING WRONG WITH VEHICLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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