GMC Envoy Complaints

3,582 consumer complaints on file.

#10000118December 16, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
NON FUNCTIONAL WIPER MOTOR THAT THE DEALERSHIP (TOBY WELLS, PINEHURST, NC) AS WELL AS OTHER LOCAL GM DEALERS (SILVESTRY, LAURINBURG, AND JOE BROWN, ROCKINGHAM) HAVE TOLD ME IS KNOWN BY GM, AND COMMON PROBLEM. EVEN WITH THIS KNOWLEDGE, IT STILL TOOK ALMOST 2 WEEKS BEFORE I COULD GET THE PROBLEM REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770660December 9, 2002
STRUCTURE:BODY:DOOR
SPOT WELDS FAILING ON DOOR HINGE ASSEMBLY DUE TO FLEXING OF METAL ADJACENT TO HINGE. DOOR CHECK ROD NOT PERFORMING RESTRAINING FUNCTION. BROKEN SPOT WELDS COULD ALLOW A DOOR TO FALL OFF MOVING VEHICLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023505December 2, 2002
AIR BAGS:FRONTAL
CONSUMER COLLIDED IN THE REAR OF A TRACTOR TRAILER TRAVELLING APPROXIMATELY 60-70MPH. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023381November 26, 2002
SEAT BELTS:REAR/OTHER
THE REAR PASSENGER SIDE SEATBELT WAS EXTREMELY HARD TO FASTEN. THE FEMALE END WOULD ONLY STICK HALFWAY OUT OF THE CASING. PASSENGER WAS NOT PROPERLY RESTRAINED. DEALER HAD BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770051November 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON COLD START STAYS IN FIRST GEAR. LEFT REAR BRAKE APPEAR TO HAVE HUNG UP AND IS BURNING. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769629November 12, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HAS TO BE REPLACED MUCH HASTLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769563November 11, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:DOOR, VISIBILITY:REARVIEW MIRRORS/DEVICES
MEMORY MIRRORS DO NOT RETURN TO THE CORRECT SETTINGS. CONSUMER WAS ORGINALLY TOLD THERE WAS NO PROBLEM; HOWEVER, TWO DEALERSHIPS HAD DUPLICATED THE PROBLEM AND COULD NOT FIX IT. HAD IT IN A TOTAL OF 8 TIMES, AND SEVERAL PARTS OF VEHICLE HAVE BEEN REPLACED, INCLUDING MIRRORS/ MIRROR ACTUATORS/ LIFTGATE CONTROL MODULE , AND DRIVER'S SIDE DOOR CONTROL MODULE. THIS MIRROR DEFECT WAS SIMILAR TO THE ONES MENTIONED IN ODI ID NUMBERS 755966, 757526, 757914, 759042, 759973, 760504 AND 8000646. CONSUMER'S FILE NUMBER WITH GMC HAS BEEN 1-11855349. THIS WAS VERY UNSAFE BECAUSE WHEN THINKING THAT MIRRORS WERE SET, THEY WERE NOT. AT NIGHT OR IN THE DARK CONSUMER MUST WAIT TO SEE A LIGHT TO SET THEM. DT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769471November 8, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, VISIBILITY:REARVIEW MIRRORS/DEVICES, UNKNOWN OR OTHER
ALL THESE PROBLEMS COME AND GO, SOMTIMES DEPENDING ON THE OUTSIDE TEMPERATURE. SOME OF IT GOT FIXED AND CAME BACK AGAIN. THE MAJOR PROBLEMS ARE THAT THE VEHICLE SHUTS DOWN WITHOUT ANY WARNING - NO ENGINE NO ELECTRIC NOTHING-, SO ITS EVEN NOT POSSIBLE TO CALL ON STAR! THE OTHER THING IS THAT THE TRANSMISSION START TO SHIFT GEARS WHILE DRIVING ON A LEVELED RAOD AT CONSISTANT SPEED. ALL THIS ITEMS GOT FIXED AND COME BACK AFTER A WHILE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769170November 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE STALLS FOR NO APPARENT REASON. I HAVE CONTACTED DEALERSHIP AND THEY CAN FIND NOTHING WRONG. I ADVISED THEM OF A RECALL REGARDING THE FUEL SYSTEM THAT MAY AFFECTED THE PROBLEM. SAYS THEY REPLACED THE FUEL FILTER. THE FIRST TIME I TOOK IT IN, THEY SAID THAT IT WAS THE IGNITION SWITCH. ALSO TRANSMISSION MAKES A VERY LOUD NOISE WHEN ATTEMPTING TO TAKE OFF AT TIMES. IT SOUNDS LIKE AN ENGINE FAN THAT WILL NOT GO OFF. THERE IS A MAJOR LOST OF POWER WHEN THIS PROBLEM IS OCCURING. I BOUGHT THIS CAR AS A PROGRAM CAR, WITH @ 11, 000 MILES ON IT ALREADY. I'VE HAD PROBLEMS WITH IT FROM DAY ONE. I HAVE ONLY HAD IT A FEW MONTHS. I AM EXTREMELY IRRITATED WITH THIS ENGINE PROBLEM. THIS IS EXTREMELY UNSAFE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020893October 16, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION
CONSUMER STATES THE VEHICLE WILL SLIP OUT OF OVERDRIVE AND INTO FIRST GEAR, WHICH RESULTS IN THE VEHICLE LOSING POWER. THERE IS A WARNING LIGHT THAT WILL COME ON WHICH WILL READ REDUCE ENGINE SPEED, THE DEALER REPLACED THE PCM/VCM BUT THIS DID NOT CORRECT THE PROBLEM, FRONT END SQUEAKS WHEN TURNING AND DRIVING, . MR *NLM *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020981October 16, 2002
ELECTRICAL SYSTEM
CONSUMER STATES THE ELECTRICAL SYSTEM (ELECTRONIC) IS NOT WORKING PROPERLY, DEALER HAS REPAIRED SEVERAL TIMES AND STILL REOCCURING THE PROBLEMS. PLEASE PROVIDE FURTHEWR INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768452October 14, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONTACTED GMC AND HAD A RETURN REPLY BY [email protected] APOLOGIZING FOR MY DISSATISFACTION OF HAVING THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACE. THAT IN MY FAMILY WE HAVE 3 JIMMY'S AND ALL OF THEM DIFFERENT YEARS, NEEDING THE SAME REPAIR. THIS PERSON SAID THAT I COULD LOG A COMPLAINT, IN SO, THIS IS WHY I'M PASSING THIS ON TO THIS DEPARTMENT. ALSO IN LOGGING ON I'VE LISTED MY VIN # WITH THE 17 CHARACTERS. THE SIGHT LISTED THAT I WAS GIVING AN INVALID # OF LESS THAN 17 BUT, IN FACT I LISTED EXACTLY THE 17. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020203October 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING THE RPMS WOULD REV UP; VEHICLE LOOSES POWER. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020124October 3, 2002
EQUIPMENT
CONSUMER STATES THAT THERE WAS A RECALL ON THE ON STAR SYSTEM IN THE VEHICLE AND WHAT GMC IS DOING REPLACING THE ON STAR SYSTEM AND IN THE PROCESS IS DISABLEING THE SYSTEM. WHAT GMC IS NOT DOING IS INFORMING THE CONSUMERS WITH THIS PROBLEM SO IF THE CONSUMER EVER NEEDS HELP THE ON STAR SYSTEM WILL NOT WORK UNTIL IT IS ACTIVATED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767344September 18, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WAS DRIVING APPROX. 60 MPH WHEN A SEMI DECIDED TO MOVE INTO MY LANE. I ASSUMED I WAS IN HIS BLIND SPOT SO I SPED UP TO BE IN FRONT OF HIM. WHEN HIS FRONT STARTED MOVING INTO MY LANE I MOVED OVER A TINY BIT ONTO THE BURM. I THEN TURNED THE STEERING WHEEL A LITTLE TO THE RIGHT TO GET BACK INTO THE CENTER OF THE ROAD IN FRONT OF THE TRUCK. JUST THEN THE STEERING WHEEL STARTED RESPONDING TO THE WHEELS AS THEY BEGAN SMALL BACK AND FORTH (LEFT AND RIGHT) JERKS. THE JERKS (WHEELS) BECAME LARGER, SWIRVING THE ENVOY BACK AND FORTH (LEFT AND RIGHT) WITHIN THE LANE. THIS MOVEMENT INCREASED TO WHERE THE CAR BEGAN TO SPIN OUT OF CONTROL ACCROSS ALL LANES OF THE FREEWAY, LUCKELY STOPPING ALL BUSY FREEWAY TRAFFIC AROUND ME. THE WHEELS SEEMED TO BE SLIDING AROUND AS IF ON A SHEET OF ICE. I DID MY BEST TO CONTROL THE WHEEL TO AVOID GOING INTO THE DITCH BECAUSE THE ENVOY WAS SWIRVING SO MUCH IT MOST LIKELY WOULD HAVE TIPPED OVER. THE ENVOY DID AT LEAST 5 COMPLETE DONUTS WHILE THE SEMI WAS HEADING TOWARDS ME. THE ENVOY SHUT DOWN WHILE IN DRIVE. I OPENED MY DOOR AND WAVED TO THE SEMI DRIVER. HE WAVED BACK TO TELL ME GOOD LUCK AND TO MOVE OUT OF THE BUSY FREEWAY IF I COULD. I PUT THE ENVOY IN "PARK" THEN IT STARTED BACK UP AND DROVE AWAY WITHOUT A SCRATCH ON IT. I BROUGHT THE ENVOY BACK INTO THE DEALERSHIP "PRESTON" IMMEDIATELY AND THEY SAID THIS IS THE 2ND OR 3RD INCIDENT OF THE SAME NATURE. THERE WAS A ENVOY IN THEIR PARKING LOT THAT HAD BEEN ONLY GOING 35MPH AND HIT A TELEPHONE POLE. I CANNOT EMPHASIZE THE FACT THAT THIS COULD HAVE EASILY BEEN A FATALITY. I THOUGHT MY LIFE WAS OVER. PLEASE DO NOT WAIT TO RESEARCH THIS PROBLEM. I HAVE ABSOLUTELY NO DOUBT THERE IS A MANUFACTURING PROBLEM. THANK YOU FOR YOUR COOPERATION IN THIS MATTER. I'M SURE YOUR EXPEDITING THIS MATTER WILL SAVE LIVES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018096September 6, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WITHIN TWO WEEKS OF PURCHASE FOUR WHEEL DRIVE WARNING ILLUMINATED ON CONSOLE. OWNER TOOK VEHICLE IN TO HAVE IT SERVICED. BEFORE THIS 4-WHEEL DRIVE SYSTEM ENGAGED. DEALERSHIP FAILED TO DUPLICATE FAILURE. BEFORE BEING SOLD DEALERSHIP REPLACED TRANSFER CASE AXLE CONTROL SENSOR. LAST REPAIR WAS FOR TRANSFER CASE SHIFT CONTROL SWITCH. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017967September 5, 2002
AIR BAGS:SIDE/WINDOW
VEHICLE INVOLVED IN A COLLISOION AT 5 TO 10 MPH THE DRIVER SIDE AIR BAG DID NOT DEPLOY. *AK. CONSUMER STATED VEHICLE WAS HIT BROADSIDE DIRECTLY INTO THE ROLL BAR AREA BETWEEN THE DRIVERS DOOR AND DRIVERS SIDE, CONSUMER'S HUSBAND SUFFERED SEVERE INJURIES.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8017883September 4, 2002
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITH NO WARNING, HATCHBACK WINDOW WILL OPEN. CONSUMER WILL HAVE TO PULL OVER TO CLOSE THE WINDOW. DEALER NOTIFIED.*AK THERE IS A POPPING SOUND HEARD WHEN THE WINDOW OPENS ON IT'S OWN SIMILAR TO THE SAME NOISE HEARD WHEN ACTUALLY PUSHING THE BUTTON FOR THE WINDOW TO OPEN. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766705September 4, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THE LOW BEAM HEADLAMPS ARE XENON BULBS, AND COST OVER $700 EACH TO REPLACE. I BELIEVE HEADLAMPS ARE A SAFETY ISSUE AND SHOULD BE REASONABLY PRICED. MERCEDES ARE OVER $1200 EACH, AND BMW OVER $800. I'M AN AUTO MECHANIC AND SEE QUITE A FEW FAILURES, AND EACH TIME THE CUSTOMER DENIES THE WORK AND DRIVES ON 1 HEADLAMP, OR LEAVES THE HIGH BEAMS ON. I FEEL THERE SHOULD BE AN ALTERNATIVE REPLACEMENT, OR PRICE RESTRUCTURING ON THE DEALERS PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766536September 1, 2002
SUSPENSION:REAR
REAR END LOAD LEVELING SUSPENSION HAS GONE DOWN ON TWO(2) SEPARATE OCCASIONS LEAVING THE CAR BODY VERY LOW TO THE GROUND. UNSAFE SITUATION FOR DRIVER AND PASSENGER. COMPLAINTS TO GMC OVER FAULTY SITUATION HAVE GONE UNHEARD. AREA ZONE MANAGER CONTENDS THERE IS NOTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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