GMC Envoy Complaints

3,582 consumer complaints on file.

#10127143June 30, 2005
ENGINE AND ENGINE COOLING
I OWN A 2003 ENVOY SLE. WE HAVE HAD REPEATED PROBLEMS WITH THIS VEHICLE VIBRATING AND MAKING ENGINE NOISE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT SERVICE DEPARTMENTS (REPEATED TIMES). ONE FINALLY RECOGNIZED THAT THE NOISE EXISTED. AFTER THEY DROVE TWO OTHER ENVOYS THEY DETERMINED THAT THE NOISE WAS INHERENT TO THE VEHICLE. THE SOUND IS LIKE A BUBBLING METALLIC SOUND THAT CANNOT BE GOOD FOR THE VEHICLE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, I HAVE BEEN TOLD TO LIVE WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127128June 30, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
DT: THE THIRD BRAKE LIGHT BURNED OUT, A RECALL WAS ISSUED ON TAIL LIGHT BUT NOT ON THE THIRD BRAKE LIGHT ALTHOUGH IT SEEMED TO BE RELATED. THE CONSUMER CAN NOT PASS INSPECTION WITHOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126626June 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY 2004 GMC ENVOY XUV (V6) HAS AN ENGINE PROBLEM. IT HAS STALLED ON 3 OCCASSIONS. WE TOLD THE DEALER SERVICE DEPARTMENT ABOUT THE INCIDENT AND THEY DID A DIAGNOSTIC TEST ON IT. THEY SAID THE COMPUTER ON THE ENVOY DIDN'T HAVE A RECORD OF THE INCIDENT. ON THE 1ST INCIDENT IT HAPPENED WHEN PULLING OUT OF A PARKING SPOT. THE 2ND TIME WAS AFTER REVERSING OUT OF A DRIVEWAY AND THEN DRIVING FORWARD OUT OF THE DRIVEWAY. THE 3RD TIME WAS ATTEMPTING TO DRIVE FORWARD AFTER WAITING FOR THE GARAGE DOOR TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126629June 27, 2005
ELECTRICAL SYSTEM:WIRING
STOPED BY COP, UNAWARE RT FRONT LIGHT WENT OUT, GOT WARNING LETTER. SOCKET BURNT AND SMELLED STRONGLY OF ELECTRICAL BURNING. TAKING IT TO DEALER ON MONDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121986June 27, 2005
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CONSUMERS ROOF RACK ON THE VEHICLE BLEW OFF WHILE DRIVING. THE ROOF RACK WAS HANGING ON THE VEHICLE,THE OTHER HIT THE ROAD AND BOUNCED ON THE TURNPIKE. THE DRIVER SAW THE OTHER VEHICLE SWERVING TO MISS THE ROOF RACK, BUT NO ACCIDENT OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED, BUT WANTED TO FILE A COMPLAINT FIRST. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126263June 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TAKING OFF FROM A COMPLETE STOP, THE TRANSMISSION LUNGED AND SUDDENLY I HAD NO DRIVE OR THIRD GEAR. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE TRUCK IN PARK BUT THE GEAR WOULD NOT RE-ENGAGE. THE TRUCK WAS TURNED OFF AND CRANKED AGAIN, STILL NO DIFFERENCE. HOWEVER, I DID HAVE SECOND AND FIRST GEAR. WHILE DRIVING IN SECOND GEAR AT A VERY LOW SPEED THE VEHICLE WAS TRANSPORTED TO DEALERSHIP. SERVICE PERSONNEL ADVISED THE TRANSMISSION WAS GONE AND WOULD COST $3400.00 TO REPLACE. HE STATED THE GEARS WERE BROKEN OFF INSIDE THE TRANSMISSION AND THE OIL WAS BURNT. HE ADVISED THE VEHICLE ONLY HAS 36,000 MILES / 3 YEARS WARRANTY ON THE POWER TRAIN - TRANSMISSION, WHICH EVER CAME FIRST. I HAVE LESS THAN 74,000 MILES ON MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126296June 22, 2005
UNKNOWN OR OTHER
MY MOTHER PROCEEDED TO ENTER THE VEHICLE ON THE PASSENGER SIDE USING THE ASSISTANCE HANDLE IN 2003 GMC ENVOY. THE ASSISTANCE HANDLE BROKE OFF INJURING (SLIGHT LIGAMENT TEAR) TO MY MOTHER (76 YEARS OLD). SURGERY PROBABLE. TAKEN TO DEALER AND ASSISTANCE HANDLE REPLACED. CALLED [XXX] AT GM TO FILE COMPLAINT ON THURSDAY, JUNE 16, 2005--WAS TOLD THAT SOMEONE WOULD CONTACT ME REGARDING THIS COMPLAINT--HAVEN'T HEARD A THING. [XXX]NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10125078June 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS HEARING A CLUNKING NOISE WHEN SHIFTING FROM PARK INTO DRIVE. EVENTUALLY WENT TO SHIFT INTO DRIVE AND IT FELT LIKE I RAN OVER SOMETHING, BUT NOTHING WAS THERE. THEN THE TRUCK WOULD NOT SHIFT INTO SECOND OR FOURTH AND LOST REVERSE ALL TOGETHER. WAS TOLD THE TRANSMISSION IS BLOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124927June 10, 2005
TIRES
I OWN A 2005 ENVOY SLE. I WAS INVOLVED IN AN ACCIDENT THAT WAS A RESULT OF A TIRE BLOWOUT. I WAS CHANGING LANES ON A CITY STREET. I MOVED FROM THE RIGHT LANE TO THE LEFT LANE. THE VEHICLE DID NOT WANT TO ADJUST TO MOVING OVER. I THAN ACCELERATED THE VEHICLE AND IT BEGAN TO FISH TAIL. I TRIED TO CORRECT THE VEHICLE FROM SWERVING AND I HIT THE GUARD RAIL. WHEN I GOT OUT OF THE VEHICLE THE REAR TIRE ON THE PASSENGER SIDE WAS FLAT. I DID NOT HIT THE GUARD RAIL WITH THE REAR OF THE CAR ONLY THE FRONT. I BELIEVE THE BLOWOUT WAS THE REASON THE CAR WAS OUT OF CONTROL. I AM SAVING THE TIRE TO HAVE SOMEONE INSPECT IT JUST TO SEE IF MY CLAIMS COULD BE RIGHT. THE DEALERSHIP DID NOT FIND ANY CUTS IN THE TIRE TO REPRESENT I RAN OVER SOMETHING PRIOR TO THE ACCIDENT. PLEASE CONTACT ME AT [XXX] MY NAME IS [XXX] I AM [XXX]DAUGHTER WHO WAS DRIVING THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10124662June 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE CRUISING AT HIGHWAY SPEED (65 MPH) MY 2002 GMC ENVOY SUDDENLY MADE A LOUD CRUNCHING NOISE AND LOST FORWARD MOTION. THE ENGINE REVVED UP, THEN DOWN, THEN TURNED OFF (WHILE MULTIPLE DASH WARNING LIGHTS CAME ON SIMULTANEOUSLY). I MANAGED TO GET THE VEHICLE OFF THE ROAD WITHOUT THE HELP OF POWER STEERING OR BRAKES, AND AFTER A FEW MINUTES I STARTED IT BACK UP AND FOUND I COULD DRIVE OFF ONLY AT LOW SPEED ON THE SHOULDER, THOUGH THERE WAS CONTINUED NOISE FROM THE UNDERSIDE OF THE CAR AND IT WAS ERRATICALLY PERFORMING. I IMMEDIATELY BROUGHT THE CAR TO A MECHANIC WHO DISCOVERED THAT INTERNAL PARTS IN THE TRANSMISSION HAD FAILED. THE MECHANIC ALSO INFORMED ME THAT THERE IS A GMC TECHNICAL SERVICE BULLETIN ABOUT THIS AND IT IS A COMMON/FREQUENT PROBLEM. THE TSB RECOMMENDS REPLACING THE INTERNAL TRANSMISSION PARTS. THE MECHANIC SAYS THAT REPLACING THE TRANSMISSION IS THE ONLY SAFE THING TO DO. THE LOCAL GMC DEALER SERVICE DEPARTMENT SAYS THAT DESPITE THIS BEING A KNOWN ISSUE WITH THESE TRANSMISSIONS, IF YOU ARE OUT OF WARRANTY (I AM) GMC WILL NOT ADDRESS THE ISSUE. CATASTROPHIC TRANSMISSION FAILURE IS BAD ANYWHERE, BUT ON THE INTERSTATE CAN BE DEADLY. IF ANYONE HAD BEEN FOLLOWING ME MORE CLOSELY WE WOULD HAVE CERTAINLY CAUSED A PILE-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124831June 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE, I STEPPED ON THE GAS AND IT ONLY INCREASED THE RPM AND DID NOT PROVIDE ANY ACCELERATION WHILE CHAGING LANES. IT THEN LATER KICKED IN AND I GOT ACCELERATION. WHEN I PARKED THE VEHICLE TO SEE CHECK THINGS OUT, I WAS UNABLE TO USE REVERSE TO GET OUT OF THE PARKING SPACE, REVERSE NO LONGER WORKED. AFTER THE INCIDENT OCCURED, I CHECKED OUT OWNER FORUMS ONLINE TO FIND THAT MANY OWNERS HAVE HAD SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120523June 8, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: THE TAILGATE INTERLOCK FAILED. THE TAILGATE COULD HAVE FALLEN OFF. IT WAS DANGLING ON 1 HINGE. *AK *SB *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124137June 3, 2005
STRUCTURE:BODY:DOOR
DT: CONSUMER STATES THAT 2005 GMC ENVOY SLE DOESN'T HAVE A REAR DOOR AJAR WARNING. CONSUMER WOULD HAVE TO GET A MODEL WITH THAT ON IT, IT DOESN'T COME STANDARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122291May 27, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
DT: CONSUMER STATES THE WINDSHIELD WIPERS ON HIS VEHICLE WILL NOT TURN OFF. THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER. THERE IS A RECALL ON THE SPECIFIC YEAR OF THIS VEHICLE, BUT HIS VIN DOES NOT FALL UNDER THE RECALL CAMPAIGN. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122213May 26, 2005
SUSPENSION:FRONT
DT: CONTACT STATED THERE HAS BEEN A SQUEAKING AND GRINDING NOISE IN THE FRONT END SINCE HE PURCHASED THE VEHICLE. NOW, IT HAS BEGAN TO SHAKE WHILE DRIVING. THE SERVICE DEALER STATED THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T FIND WHAT WAS WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122167May 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THREE TOTAL TRANSMISSION FAILURES. THE FIRST WAS IN DEC, 2002 AT 14,000 MILES. THE SECOND WAS IN DEC 2003 AT 36,000 MILES. THE THIRD WAS JAN 2005 AT 58,000 MILES. EACH TIME THE DEALERSHIP REPAIRED THE CAR BUT CAN NOT DETERMINE THE REASON FOR THE FAILURE. THE LAST FAILURE WAS WITH MY FIVE YEAR OLD GRANDDAUGHTER IN THE CAR AND WE WERE PULLING INTO ONCOMING TRAFFIC. SINCE THEY HAVE NOT DETERMINED THE ROOT CAUSE OF THE FAILURE I SEE NO REASON TO THINK IT WILL NOT HAPPEN AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121172May 17, 2005
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
I LIVE IN ARIZONA WHERE IT IS HOT AND DRY. I WAS COMING HOME FROM THE MALL WITH MY 2 CHILDREN ON THE EXPRESSWAY WHEN I HAD THE DRIVER'S SIDE REAR TIRE BLOW OUT. I WAS STRANDED ON THE EXPRESSWAY FOR AN HOUR WITH 2 SMALL CHILDREN. MY VEHICLE IS FAIRLY NEW - 2003 GMC ENVOY XL AND THERE IS ONLY 38,000 MILES ON THE TIRES. WHEN THE TOW TRUCK CAME TO CHANGE OUT THE TIRE THEY INDICATED THAT IT WAS VERY UNUSUAL FOR A MICHELIN TIRE TO BLOW THE RADIALS LIKE IT DID. I HAVE MODEL P245/65R17. I STILL HAVE THE TIRE AVAILABLE, BUT NOW AM HAVING TO HAVE BOTH REAR TIRES REPLACED SO THEY WEAR EVENLY AND I SEE THAT SOME MODELS SIMILAR TO MINE 245/75R16 HAVE BEEN RECALLED. I HAVE NOT REPLACED THE TIRE YET, BECAUSE I AM HOPEING SOMEONE CAN GIVE ME SOME INSIGHT TO THE PROBLEM AND I WOULD LIKE TO KNOW IF I SHOULD HAVE ALL THE TIRES REPLACED NOT JUST THE REAR ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120778May 12, 2005
EXTERIOR LIGHTING
CONSUMER STATES: HAVE A RECALL FOR TAIL LAMPS/STOP LAMPS BOTTOM LIGHTS , THEY WERE REPLACED, HOWEVER, THE TOP LAMPS ARE BAD ALSO. IT WAS INTERMITTENT SOMETIMES THE TOP LAMP WOULD WORK AND OTHER TIMES IT WOULD NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119967May 5, 2005
AIR BAGS
SEVERE CAR CRASH WITH MY LEASED 2005 GMC ENVOY. MUCH SIDE AND FRONT DAMAGE OCCURED, BUT AIR BAGS DID NOT DEPLOY. GMC WILL BE SENDING SOMEONE FROM THE PROTECTION ALLEGATION DEPARTMENT TO PERFORM A DIAGNOSTIC TEST ON THE AIR BAGS WITHIN THE NEXT 14 DAYS. THE ACCIDENT OCCURED ON 4/22/05. I DO NOT WANT THE VEHICLE REPAIRED AND GIVEN BACK TO ME FOR THE FOLLOWING 2 REASONS: THE VEHICLE INCURRED (IN MY OPINION, POLICE REPORT, ALLSTATE INSURANCE CO., STERLING AUTO BODY REPAI SHOP) ETC ... EXTENSIVE DAMAGE. THE 2ND REASON IS THE AIRBAGS, AS STATED, DID NOT DEPLOY. IF ANYONE WERE TO BE SEATED IN THE PASSENGER SEAT, THEY WOULD HAVE BEEN SERIOUSLY HURT. I HAVE READILY AT MY DISPOSAL ANY AND ALL ADDITIONAL INFO. WHICH I WILL GLADLY SUBMIT WHEN NECESSARY.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10119811May 4, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
PROBLEM WITH ANTI-LOCK BRAKE SENSOR; ANTI-LOCK BRAKES KICK IN AT LOW SPEEDS 5-10 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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