GMC Envoy Complaints

3,582 consumer complaints on file.

#10138285September 30, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN A MATTER OF ONE WEEKS TIME WE HAD 2 DOOR LOCKS FAIL ON THE PASSENGER DOORS OF OUR GMC ENVOY XL. THE LATCH THAT CLOSES THE DOOR FAILED AND ONE OF THE DOORS OPENED WHILE DRIVING THE CAR. I HAD THE FIRST LATCH ON THE PASSENGER REAR DOOR REPLACED ON SEPTEMBER 20TH AND THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR DOOR ON SEPTEMBER 25, 2005. THIS TIME I WAS NOT DRIVING JUST PUTTING MY CHILD IN HIS CAR SEAT AND THE DOOR WOULD NOT CLOSE. I AM TALKING WITH GM ABOUT THIS PROBLEM BECAUSE THE DEALERSHIP TOLD ME THEY HAVE CHANGED QUITE A FEW OF THESE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE A RECALLED ITEM. I ONLY HAD THE CAR 3 YEARS AND A PART THAT CAN CAUSE SUCH A DEADLY CONSEQUENCE SHOULD NOT WEAR OUT. THIS NEEDS TO BE INVESTIGATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132851September 29, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT: 2003 GMC ENVOY XL. THE GAS TANK CRACKED WHERE THE HOSE WAS CONNECTED TO THE GAS TANK. TOOK VEHICLE TO MECHANIC AFTER THE CHECK ENGINE LIGHT CAME ON AND THEY SAID NOT TO FILL UP MORE THAN HALF WAY. THE FUMES COULD CAUSE AN EXPLOSION. DEALER HAD TO ORDER THE TANK. CALLED MANUFACTURER AND THEY SAID THERE WAS NO RECALL. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS TO CAUSE THIS PROBLEM.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137993September 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 GMC ENVOY WITH 31,000 MILE EXPERIENCED TRANSMISSION FAILURE (NO REVERSE). THE DEALER SAID THAT IT WAS THE "SUNSHELL" GEAR AND NORMALLY WOULD COST $2300 TO REPAIR, BUT, OUT OF THE GOODNESS OF THEIR HEART THEY WOULD ONLY CHARGE ME A $500 DEDUCTIBLE (I ASSUME IT IS ON SOME TYPE OF WARRANTY THAT THEY HAVE) PLUS FLUIDS, SO MY GRAND TOTAL WOULD ONLY BE AROUND $600. ON THE SURFACE THIS SEEMED LIKE A GOOD DEAL BUT AFTER A LITTLE RESEARCH IT TURNS OUT THERE ARE MANY OTHER ENVOY AND TRAILBLAZER OWNERS WHO HAVE HAD THE SAME PROBLEM. IT IS CLEAR THAT THERE IS SOME SORT OF DEFECT AND APPEARS GM HAS IT COVERED UNDER SOME TYPE OF WARRANTY AND IS STICKING THE CONSUMER WITH THEIR $500 DEDUCTIBLE WHEN THEY SHOULD BE PAYING FOR THE ENTIRE REPAIR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137672September 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 GMC ENVOY WITH 70,000 MILES ON IT. WENT TO DRIVE TO THE STORE AND THE TRUCK WOULD NOT MOVE. THERE IS A WINING/ SPINNING SOUND COMING FROM THE TRANSMISSION. REVERSE WORKS, BUT ALL OTHERS DO NOT. I HAVE READ QUITE A FEW FORUMS ON THIS TOPIC AND FOUND THIS PROBLEM HAPPENS OFTEN. PLEASE LET ME KNOW WANT I COULD DO ABOUT THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132217September 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: WHILE DRIVING AT 35-40 MPH VEHICLE SUDDENLY LOST POWER AND THE STEERING WAS NOT OPERATING . THERE WAS NO RESPONSE TO THE VEHICLE AT ALL. THIS OCCURRED IN THE MIDDLE OF TRAFFIC OF A MAJOR HIGHWAY. VEHICLE HAD TO BE TOWED TO A DEALERSHIP. A DIAGNOSTIC TEST WAS DONE AND THE RESULT SHOWED THE NEED TO DO AN UPDATE OF SOFTWARE FOR THE TRANSMISSION CONTROL MODULE ( ECM) AND THE POWER TRAIN, IN GENERAL. THEY PERFORMED THE REPAIRS. *AK THE VEHICLE WAS SERVICED THE WEEK BEFORE THIS OCCURRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132042September 9, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT: AFTER THE OWNER PURCHASED THE VEHICLE THE BRAKES FELT BUMPY. THE OWNER REPLACED THE FRONT ROTORS AND PADS. THEN, THE BACK ROTORS AND PADS WERE REPLACED AS WELL. THE VEHICLE ONLY HAS 37,000 MILES ON IT. THE OWNER DESCRIBES THEM AS A GRABBING FEELING, THE VEHICLE PHYSICALLY MOVES WHEN THE BRAKES ARE APPLIED. WHEN THE BACK RIGHT ROTOR WAS INSPECTED THERE WERE GROOVES. THE PAD HAD EATEN INTO THE ROTOR ON THE REAR AND FRONT. ALL THE BRAKES RUSTED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136681September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAD TO HAVE THE TRANSMISSION IN THE 2000 GMC ENVOY REBUILT.*MR THE SUN GEAR FAILED WHICH REQUIRED THAT THE ENTIRE TRANSMISSION BE DISASSEMBLED TO REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135548September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE VEHICLE AS NORMAL WITHOUT WARNING AND AFTER I STOPPED (SHUTDOWN THE VEHICLE AND RESTARTED IT) THERE WAS NO REVERSE GEAR OR FORWARD GEAR. VEHICLE WAS TOWED TO THE DEALER WHERE I WAS LATER TOLD THAT THE REVERSE GEAR HAD BLOWN APART. DAMAGED PARTS WERE REPLACED AND TRANSMISSION WAS FLUSHED AND REFILLED. I'M CONCERNED NOW BECAUSE THE VEHICLE IS OUT OF WARRANTY AND IT IS SLUGGISH OR SLIPPING WHEN IT MAKES A 1ST TO 2ND SHIFT. WILL IT REQUIRE ADDITIONAL TRANSMISSION WORK IN THE NEAR FUTURE AND HUGE $$ TO REPAIR? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135410September 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN VEHICLE IS STOPPING, IT FEELS AS THOUGH THE BRAKES ARE RELEASING SOME SORT OF AIR. WE THEN HAVE TO LIFT OFF OF THE BRAKE IN ORDER TO FULLY STOP. THIS HAS BEEN A PROBLEM WHEN TRYING TO MAKE SUDDEN STOPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135224September 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 GMC ENVOY XL - THE CONSUMER IS HAVING THE SAME PROBLEM AS THE LARGER GMC VEHICLES THAT WERE RECALLED REGARDING THE ANTI- LOCK BRAKING SYSTEM. WHILE DRIVING AT HIGH SPEED THE VEHICLE STARTING SLOWING DOWN AND LOCKED UP. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER. THE ANTI- LOCK BRAKES WERE REPAIRED ON THE TRUCK AT A COST OF $1400. THE CONSUMER HAD THE REPAIR DONE ABOUT A YEAR AGO. THERE WAS NO RECALL ON THE ENVOY FOR THE ABS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134972August 31, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
VEHICLE: N04 GMC ENVOY VIN: [XXX] THE ABOVE VEHICLE WAS PURCHASED 12/31/04 AND WAS TOTALED 5/05. MY SON WAS DRIVING THE VEHICLE AND WITNESS SAY THE BRAKES HAD LOCKED AND CAUSED MY SON TO GO INTO A SLIDE AND THE VEHICLE FELL DOWN THE SIDE OF THE HILL. THE VEHICLE HAD PERFORMED A 180 AND ROLLED DOWN THE HILL. THE AIR BAGS AND ON STAR DID NOT DEPLOY. GMAC INVESTIGATED THE INCIDENT AND INDICATED THAT THERE WERE NO RECALL AND THE BRAKES SHOWED NO CRACKS. THE INVESTIGATOR 813-731-3051 AND PHOTOS OF THE AREA SHOW THE BRAKES HAD LOCKED. GMAC REFUSES TO SHARE THE INVESTIGATIVE REPORT. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10135604August 30, 2005
SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2005 GMC ENVOY HAS DEVELOPED MULTIPLE PROBLEMS. *MR THE DRIVER SIDE FRONT SEAT SIDE COVER WAS COMING OFF AND THE PASSENGER SIDE FRONT WINDOW WAS INOPERATIVE. BOTH ISSUES WERE RECURRENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134830August 30, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEAT BELTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, AIR BAGS
FAULTY DRIVER SIDE SEAT BELT THAT WILL NOT RELEASE TO FASTEN. I HAVE TAKEN THE CAR IN AND THE REPAIR PERSON SAID THAT THERE WAS NOTHING WRONG, AND THAT IT JUST WAS CATCHING ON SOMETHING. ALSO, THE PASSENGER SIDE DOOR BEHIND THE DRIVERS SEAT WAS VERY HARD TO OPEN THE REPAIR PERSON AT THE SAME DEALERSHIP BROKE THE HANDLE TRYING TO OPEN THE DOOR. THE REPAIR SHOP DID FIX THE HANDLE FOR FREE, HOWEVER THE DOOR REMAINS STILL VERY HARD TO OPEN AND I WOULD NOT USE THIS PARTICULAR DOOR. AFTER A WHILE THE DOOR WOULD NOT CLOSE AND THE DOOR LATCH HAD TO BE REPLACED AT MY EXPENSE. THE BACK WINDOW WOULD NOT GO ALL THE WAY UP AND THE ACTUATOR HAD TO BE REPLACED ALSO. I AM NOT SURE WHAT MONTH THE FIRST INCIDENCE TOOK PLACE, BUT EVERYTHING SEEMED TO HAPPEN QUICKLY AFTERWARDS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134333August 26, 2005
SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EXTERIOR LIGHTING
GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133965August 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2002 ENVOY XLT WENT OUT THIS MORNING ON MY WAY TO WORK. I BARELY MISSED HAVING AN ACCIDENT WHILE PASSING A SEMI AND INJURING MYSELF AND OTHERS. THE ENVOY HAS 69,000 MILES ON IT AND THE TRANSMISSION SHOULD HAVE LASTED MUCH LONGER. AFTER EXPLORING SOME WEB SITES (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EF15323) I FOUND THAT OTHER OWNERS OF ENVOYS AND TRAILBLAZERS ALSO EXPERIENCED TRANSMISSION FAILURE. AN IMMEDIATE RECALL SHOULD BE ISSUED. COST FOR REPLACING THE TRANSMISSION IS $1,500. WE WERE SO THRILLED WITH THE ENVOY AND BRAG ABOUT IT ALL THE TIME. WE WERE CONSIDERING BUYING A NEW ONE NEXT YEAR BUT WE WON'T IF WE DO NOT GET REIMBURSED FOR THIS TRANSMISSION REPAIR. SIGNED DANIEL AND DIANA TRABEL 812-623-3440 VERY DISAPPOINTED ENVOY OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132926August 15, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
DT: THE FRONT BRAKE DRUMS RUSTED. VEHICLE WAS TAKEN TO SERVICE REPAIR SHOP BECAUSE THERE WAS SEVERE VIBRATION IN THE BOTH FRONT WHEELS WHEN BRAKE PRESSURE WAS APPLIED. SERVICE MANAGER NOTED BOTH BRAKE DRUMS WERE RUSTED. THERE WERE CHUNKS FALLING FROM THE INSIDE OF THE BRAKE DRUMS, AND THEY NEEDED TO BE REPLACED. CONSUMER WAS WAITING THESE PARTS TO COME IN SO THAT THEY COULD BE PLACED ON THE VEHICLE AND REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132553August 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 GMC ENVOY THAT I PURCHASED NEW IN FEBRUARY 2002. ON 24 MAY 2005, THE TRANSMISSION FAILED WITH 68,920 MILES ON THE ODOMETER. THERE WAS NO REVERSE OR DRIVE. THE VEHICLE OPERATED MARGINALLY IN GEARS 3,2,AND 1---ENOUGH TO LIMP INTO THE DEALER. LUCKILY, IT DIDN'T FAIL ON THE HIGHWAY...OR I MIGHT NOT BE HERE WRITING THIS COMPLAINT! AFTER TEARING DOWN/CHECKING OUT THE TRANSMISSION, THE TECHNICIAN FOUND A DAMAGED SUN REACTION SHELL AND SUN GEAR. THE PARTS WERE REPLACED, ALONG WITH NEW GASKETS AND SEALS, THE TRANSMISSION CLEANED AND POWER FLUSHED. THE TOTAL COST OF THIS EFFORT WAS $2277. :-( :-( IN DOING A BIT OF RESEARCH ON THIS PARTICULAR FAILURE, I'VE DISCOVERED OTHER GMC ENVOY, OLDSMOBILE BRAVADA, AND TRAIL BLAZER OWNERS HAVE BEEN VICTIMS TOO. ACCORDING TO ONE OF THEM, WHO WORKS IN THE SERVICE DEPARTMENT OF A GM DEALER, THE REPAIR INSTRUCTIONS STATE THE MATERIAL USED IN THE SUN SHELL OF THE 02 BLAZER, ENVOY, AND OLDS BRAVADA WASN'T ABLE TO WITHSTAND THE HEAT IN THE TRANSMISSION, CAUSING IT TO STRIP (WHICH IS EXACTLY WHAT HAPPENED IN MY VEHICLE). HE GOES ON TO STATE. THAT IN VEHICLES FROM 2003 ON, GM USED A "MORE HEAT RESISTANT MATERIAL" IN THE TRANSMISSION THAT REDUCES THE LIKELIHOOD OF THE SUN GEAR FAILURE. I'M WRITING THIS COMPLAINT BECAUSE I BELIEVE THE ROOT CAUSE OF MY TRANSMISSION FAILURE...AND THOSE EXPERIENCED BY OTHER OWNERS... WAS DUE TO FAULTY MATERIAL...WHICH THE MANUFACTURER KNEW ABOUT...YET DIDN'T INFORM THE CONSUMER ABOUT. I'VE NEVER OWNED A VEHICLE, GM OR OTHERWISE, WHERE THE TRANSMISSION FAILED AT A YOUNG 68,000 MILES! HELP PLEASE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133416August 12, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
2003 ENVOY SLE HATCH DOOR LIFT SYSTEM FAILED.*MR AS A RESULT THE HATCH WAS EXTREMELY HEAVY AND HARD TO OPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129544August 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONTACT STATED TRANSMISSION WENT OUT AT AROUND 29,415 MILES. TRANSMISSION FAILED WHILE DRIVING AT 20 MPH, AND LEAVING HIM STRANDED. TRANSMISSION HAS BEEN REPAIRED. THE SERVICE DEALER REPLACE THE SUN GEAR, AND STATED THIS WAS A KNOWN PROBLEM WITHIN THE GMC ENVOY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132533August 11, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I AM WRITING TO FILE A COMPLAINT REGARDING MY 2002 GMC ENVOY. IT HAS 46550 MILES ON IT AND THE FAN CLUTCH HAS FAILED ON IT. AFTER SEARCHING ONLINE I NOTICED THAT THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES I.E. GMC ENVOY/CHEVY TRAILBLAZER. THE DEALERSHIP IS OFFERING TO FIX IT FOR 900.00. I WILL HAVE IT FIXED, I DON'T HAVE A CHOICE, BUT I WILL KEEP THE OLD PART JUST IN CASE ANYONE EVER NEEDS TO SEE IT. I'M HOPING THAT ONE DAY YOUR AGENCY WILL SE THAT THIS IS A REAL PROBLEM WITH THESE VEHICLES AND RECALL THEM. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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