GMC Envoy Complaints

3,582 consumer complaints on file.

#10147667January 12, 2006
UNKNOWN OR OTHER
DT: THE CONTACT STATED THE ACCELERATOR PEDAL IN THE VEHICLE BECAME STUCK UNDER THE FLOOR MAT. THE CONTACT STATED THE FLOOR MATS WERE TOO BIG. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THERE WAS NOTHING THAT COULD BE DONE ABOUT THE PROBLEM.*AK THE CONSUMER STATED THE PEDALS ARE DESIGNED DIFFERENTLY NOW. UPDATED 02/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147670January 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 GMC ENVOY XL 6 CYLINDER. I PURCHASED THIS VEHICLE NEW. ALWAYS SERVICED AND ONLY HIGHWAY MILES. MY TRANSMISSION GETS STUCK INTO 2ND AND 3RD GEAR. IT COSTS ME $2300 TO REPAIR THIS ISSUE. NO SUPPORT FROM DEALER OR GMC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148619January 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
2004 GMC ENVOY STALLS WHEN ACCELERATING FROM A STOP. *TS THIS PROBLEM OCCURRED WHILE IN DRIVE OR REVERSE. THE VEHICLE HAS BEEN TAKEN TO BE REPAIRED FIVE TIMES BUT THE PROBLEM STILL EXIST. DURING THE MOST RECENT INCIDENT THE VEHICLE STALLED WHILE MAKING A LEFT TURN INTO TRAFFIC. THE VEHICLE WAS TAKEN TO BE REPAIRED AGAIN AND WAS GIVEN BACK TOT HE CONSUMER TWO DAYS LATER, SUPPOSEDLY FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146849January 4, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR DOOR LATCH DOES NOT RELEASE 100% OF THE TIME, MAKING IT IMPOSSIBLE TO OPEN DOOR FROM OUTSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146525December 30, 2005
ELECTRICAL SYSTEM
(2005 ENVOY) ABOUT 1 MONTH AGO I NOTICED THAT MY HEADLIGHTS WERE DIMMING WHILE DRIVING AT NIGHT . THIS HAPPENED SPORADICALLY. WHEN THE LIGHTS DIM, THE HEAT SLOWS DOWN AS WELL. THE INTERIOR LIGHTS OCCASIONALLY DIM WHEN THIS HAPPENS, TOO. MY HUSBAND AND I THOUGHT IT MIGHT BE THE BATTERY AND STARTED TO LOOK AT THE BATTERY GAGE, WHILE ONE OF US KEPT AN EYE ON THE LIGHTS. THIS PROBLEM HAS HAPPENED ABOUT 7 TIMES OVER THE LAST MONTH. LAST WEEK IT HAPPENED ABOUT EVERY 2 MINUTES WHILE DRIVING DOWN THE ROAD. VERY SCARY, AS I THOUGHT THE TRUCK WAS JUST GOING TO SHUT DOWN. I TOOK THE TRUCK TO MY GM DEALER AND THE MECHANIC SAID THAT THERE IS NOTHING WRONG WITH THE TRUCK. THE BATTERY, ALTERNATOR AND WIRES WERE FINE. HE STATED THAT WITH NEW VEHICLES AND EVERYTHING THAT IS RUN IN THEM THIS IS NORMAL. ALTHOUGH HE ALSO STATED THAT HE HAS NEVER SEEN THIS PROBLEM BEFORE. THEIR COMPUTER TOLD THEM THAT NOTHING NEEDED TO BE FIXED. WE HAVE NO AFTERMARKET PRODUCTS IN THE VEHICLE AND THE ONLY THINGS RUNNING WERE THE HEAT AND RADIO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146593December 30, 2005
AIR BAGS, EQUIPMENT:MECHANICAL
WHAT IS HAPPENING TO CLAIM 10134972? *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10146038December 25, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I WAS MAKING A SLOW LEFT HAND TURN FROM A STOP SIGN AND MY 2003 GMC ENVOY DRIVE TRAIN HAD LOCKED UP CAUSING THE VEHICLE TO COME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN THIS OCCURRED I NOTICED THE LIGHTS FLASHING FOR THE 4WD AND 4LO SWITCH EVEN THOUGH THE SWITCH HAD NOT BEEN TOUCHED. THE VEHICLE CORRECTED ITSELF AND 15 SEC LATER AS I WAS MAKING A LEFT TURN INTO MY DRIVEWAY THE VEHICLE DRIVE TRAIN LOCKED UP ONCE AGAIN. TO REMEDY THIS I PUT THE CAR IN PARK AND THERE WAS A LOUD CLUNK AND THE LIGHTS WENT OUT AND OPERATION WENT BACK TO NORMAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147514December 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
CONSUMER COMPLAINT REGARDING SCRATCHES ON GLASS AND ROTORS CORRODED. *TS THE MIRRORS CONTINUOUSLY LOST THEIR MEMORY POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145687December 20, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
DT: THE CONTACT STATED WHILE DRIVING THE ENGINE CHECK LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED SERVICE DEALER FOR DIAGNOSTIC TESTING. UPON INSPECTION THE MECHANIC DISCOVERED A CRACK IN THE FUEL TANK IN THE FILLER PIPE. REPAIRS WERE MADE TO THE VEHICLE AT THE CONTACT'S EXPENSE. THIS REPAIR REMEDIED THE PROBLEM.*AK UPDATED 1/11/2005. THE FUEL TANK WAS REPLACED TO CORRECT THE PROBLEM. THE CONSUMER REQUESTED A REFUND FROM THE MANUFACTURER BECAUSE HE FEELS THAT THE FILLER NECK SHOULD NOT HAVE BROKEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145530December 17, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HEADLIGHTS
I HAVE A 2003 GMC ENVOY XL. I HAVE TO CONSTANTLY REPLACE HEAD LAMP BULBS AS THEY CONTINUOUSLY BURN OUT. I ALSO HAVE A PROBLEM WITH THE TURN SIGNAL. IF I HAVE THE HEAT ON, THE SIGNAL WON'T BLINK - JUST LIGHTS UP. I AM USING TODAY'S DATE ALTHOUGH THIS HAS BEEN GOING ON SINCE LATE NOVEMBER. I ALSO HAD THE PROBLEM WITH THE BACK DOORS AND HAD TO REPLACE THE LATCH ON ONE OF THE DOORS IN SEPTEMBER AND I CAN FEEL IT GOING ON THE OTHER DOOR AS WELL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145488December 16, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT: THE CONTACT STATED THE WINDSHIELD WIPERS FAILED TO TURN OFF. THE PROBLEM FIRST BEGAN INTERMITTENTLY, BUT HAS GRADUALLY GOT WORSE. THERE WAS A RECALL, AND THE REPAIRS WERE MADE. HOWEVER, THE PROBLEM RECURRED. THE DEALERSHIP WAS CONTACTED. SINCE RECALL REPAIRS ALREADY BEEN PERFORMED THE DEALER STATED ALL OTHER REPLACEMENTS WOULD BE AT THE CONTACT'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144923December 11, 2005
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
ON THE NIGHT OF SATURDAY (AT 9 P.M.), DECEMBER 10, 2005, I DROVE MY GMC ENVOY SLT TO MICHAEL'S. WHEN DRIVING THROUGH THE PARKING LOT, MY DAUGHTER AND I HEARD A LOUD GRINDING NOISE FROM THE UNDERSIDE OF THE VEHICLE. WE PARKED THE CAR, TURNED OFF THE ENGINE, THEN TURNED THE VEHICLE ON AGAIN. SEVERAL ICONS THAT HAD NEVER BEEN DISPLAYED ON THE DASHBOARD SCREEN APPEARED, AND MY VEHICLE'S CLOCK REFLECTED 12:00. THE CLOCK WAS SET FOR THE CORRECT TIME INITIALLY, AND NEVER TAMPERED . WE SHOPPED FOR 20 MINUTES AND RETURNED TO THE VEHICLE, STARTED IT UP AND AGAIN SEVERAL ICONS APPEARED. THE CLOCK SAID 12:00 THOUGH IT WAS 9:30 P.M. WE DROVE THROUGH OUR NEIGHBORHOOD VIEWING SOME CHRISTMAS LIGHTS FOR ABOUT 10 MINUTES. AS I PULLED ONTO OUR DRIVEWAY AND BEGAN BREAKING TO STOP THE VEHICLE AND AND PARK IT OUTSIDE OF OUR GARAGE, IT DID NOT RESPOND TO BREAKING. WHEN I PUSHED THE BRAKE PEDAL DOWN HARDER, THE VEHICLE CONTINUED AT THE SAME SPEED. I SCREAMED THAT WE WERE GOING TO HIT THE GARAGE DOOR, AND AT THAT MOMENT FELT THE VEHICLE ACCELERATE ALTHOUGH I HAD THE BRAKE PEDAL PUSHED DOWN ALL THE WAY. IT SLAMMED THROUGH THE GARAGE DOOR, I QUICKLY SHIFTED INTO PARK AND SHUT OFF THE ENGINE. MY FRONT AND MY DAUGHTER'S FRONT PASSENGER DOOR COULD NOT BE OPENED AND WE SMELLED GAS. MY HUSBAND CALLED 911 AND EMERGENCY VEHICLES RESPONDED. THEY DETERMINED IT SHOULD BE SAFE BUT ASKED THE FURNACE BE TURNED DOWN SO THAT IT WOULD NOT CAUSE ANY COMBUSTION AND TO KEEP THE AREA VENTILATED.. THE GARAGE DOOR WAS TOTALLY DEMOLISHED, AND DRYWALL DAMAGES IN SEVERAL SPOTS. A TECHNICIAN FROM OVERHEAD GARAGE DOORS REMOVED THE REMNANTS OF THE DOOR. MY DAUGHTER'S CAR HAD MINOR PAINT AND DENT DAMAGE AS IT WAS IN THE GARAGE ALREADY. GM'S ROADSIDE TOWING HAULED THE ENVOY ONTO A FLATBED TO TAKE TO THE DEALERSHIP. WE EXPLAINED THE ACCIDENT TO GM WHEN WE CONTACTED THEM FOR ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT OUR DEALERSHIP, ANDY MOHR, NOBLESVILLE, IN. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10144744December 8, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOWS DROPPED OPEN WITHOUT REASON OR CAUSE DURING HIGHWAY OPERATION. FIRST WINDOW WAS REPAIRED UNDER WARRANTY, SECOND FAILURE OCCURRED OUTSIDE OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144708December 7, 2005
POWER TRAIN:CLUTCH ASSEMBLY
DT: THE CONTACT STATED THE SERVICE BRAKE LIGHT ILLUMINATED IN THE DASHBOARD. WHILE DRIVING THE VEHICLE AND PRESSING ON THE ACCELERATOR PEDAL THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION, AND THEY CHANGED THE FAN CLUTCH ASSEMBLY. THE VEHICLE IS STILL UNDER WARRANTY .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145390December 6, 2005
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
CONSUMER 2005 GMC ENVOY HAS A DEFECT THAT CAN NOT BE REPAIRED. VEHICLE STALLED.*TS THE HAZARD LIGHTS CAME ON WHEN THE TURN SIGNAL WAS IN USE. THE DEALER REPLACED A BAD FLASHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144464December 5, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING MY VEHICLE AND THE 4 WHEEL DRIVE SWITCH IS IN THE OFF POSITION, MY VEHICLE WILL ENGAGE INTO 4 HIGH AND THE 4 LOW LIGHT FLASHES LIKE IT'S TRYING TO GO INTO 4 LOW. IT WILL KEEP SWITCHING BACK & FORTH FROM 4HI TO A4WD AND THEN GO OFF. THIS HAS HAPPENED A COUPLE TIMES NOW. ANOTHER TIME I WAS TURNING INTO A PARKING SPACE AND THEN MY STEERING WHEEL BECAME VERY HARD TO TURN, MY CAR WAS IN 4HI WITH THE 4 LOW LIGHT FLASHING BUT THE SWITCH WAS OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144487December 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WE OWN A 2002 GMC ENVOY SLE, WHICH WAS PURCHASED NEW DECEMBER 2001 BY US. IN SEPTEMBER 2004 AT APPROXIMATELY 65,000 MILES THE TRANSMISSION WENT OUT. MY WIFE WAS DRIVING THE VEHICLE AT THE TIME. THE ENVOY HAS A AUTOMATIC TRANSMISSION AND 2ND GEAR AND REVERSE WENT OUT. MY WIFE WAS ABLE TO PULL OVER AND WE TOOK IT TO THE GM DEALERSHIP WHERE WE PURCHASED IT. THEY WOULD ONLY PAY 50% FOR THE REPAIR TO THE TRANSMISSION AND WE HAD TO PAY THE OTHER 50%. LESS THAN 25,000 THE TRANSMISSION HAS WENT OUT AGAIN, HAVING THE EXACT SAME PROBLEM 2ND GEAR AND REVERSE WENT OUT. AGAIN, MY WIFE WAS ON HER WAY TO WORK AND WAS ABLE TO CONTROL THE VEHICLE AND SAFELY GET IT STOPPED. WE TOOK THE VEHICLE BACK TO THE GM DEALERSHIP AND THEY ARE NOW WILLING TO REPLACE THE TRANSMISSION, HOWEVER WE HAVE TO PAY 50% OF THAT AMOUNT. MY QUESTION IS WHY WAS IT NOT REPLACED THE FIRST TIME? I PAID APPROXIMATELY $576.00 FOR THE FIRST REPAIR AND NOW THEY WANT ME TO PAY ANOTHER $1500.00, WHICH IS OVER $2,000.00. WHY IS ANOTHER REPAIR NOW NOT GOOD ENOUGH TO FIX THE PROBLEM? WHY SHOULD WE HAVE TO PAY FOR A DEFECTIVE TRANSMISSION? I HAVE BEEN DOING SOME RESEARCH ON THE INTERNET AND HAVE FOUND AT LEAST 119 COMPLAINTS FOR THE EXACT SAME PROBLEM AS WE ARE HAVING, WITH GM SETTLING WITH OTHERS ON A 50/50 BASIS. I AM JUST THANKFUL THAT BOTH TIMES MY WIFE WAS UNINJURED AND I BELIEVE STRONGLY THAT SOMEONE REALLY NEEDS TO INVESTIGATE THIS PROBLEM. ANY ASSISTANCE YOU MIGHT BE WILLING TO PROVIDE US WOULD BE MOST APPRECIATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144219December 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATES THE ABS BRAKES ARE NOT ACTIVATING PROPERLY. THE BRAKES WILL NOT HOLD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144058November 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING ON THE INTERSTATE AT 60 MPH TRANSMISSION SHIFTED GEARS VIA CRUISE CONTROL AND THE TRANSMISSION LOST 3RD AND 4TH GEARS. WHEN CONTACTING ONSTAR 3 DIFFERENT TIMES THEY INSISTED IT WAS SAFE TO DRIVE. THEN THE WHOLE TRANSMISSION DIED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10143763November 28, 2005
ENGINE AND ENGINE COOLING
DT: THE CONTACT WAS CONCERNED WITH ONE OF THE SAFETY FEATURES ON THE VEHICLE. WITHOUT WARNING THE ENGINE SHUT OFF. WHILE DRIVING THE ENGINE COOLING LIGHT ILLUMINATED AND VEHICLE SHUT DOWN. THE DEALER CORRECTED THE PROBLEM WITH THE ENGINE COOLING. *AK UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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