Ford Freestar Complaints

2,533 consumer complaints on file.

#10367332November 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE AT AN INTERSECTION THE VEHICLE WOULD NOT ACCELERATE AND MOVE FORWARD. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE TORQUE CONVERTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS BEING REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 87,000. UPDATED 2/23/11 *CN UPDATED 03/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367116November 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, POWER TO THE TRANSMISSION SUDDENLY STOPPED. THE VEHICLE WOULD NO LONGER MOVE FORWARD. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367150November 22, 2010
POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367010November 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR. TRANSMISION JUST STOPPED WITH NO WARNING. APROX 80,000 MILES. ALMOST HAD A SERIOUS ACCIDENT. COST ME 1800 DOLLARS TO FIX.WILL NEVER BUY ANOTHER FORD AGAIN. I DON'T KNOW WHY THEY HAVE NOT RECALLED THEM.I GUESS THEY ONLY RECALL FOREIGN MADE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366676November 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. SHE ACCELERATED FROM A STOP SIGN TO A SPEED OF APPROXIMATELY 20 MPH. ONCE SHE REACHED 20 MPH THE VEHICLE WOULD NO LONGER ACCELERATE. SHE COASTED TO A STOP AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE, CURRENT MILEAGES AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366763November 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE TRANSMISSION WOULD SLIP OUT OF GEAR. THE FAILURE CAUSED THE VEHICLE TO STOP ACCELERATING IN TRAFFIC. THE CONTACT HAD TO DRIVE ONTO THE SIDE OF THE ROAD AND HAVE THE VEHICLE TOWED. THE CONTACT HAD NOT CALLED THE MANUFACTURER NOR TAKEN THE VEHICLE TO A DEALER. THE CONTACT NOTICED NUMEROUS COMPLAINTS REGARDING THE A FAULTY TRANSMISSION FOR HIS YEAR, MAKE, AND MODEL. HE STATED THAT THE TRANSMISSION MALFUNCTION ALMOST CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366605November 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT MOVE BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TRANSMISSION PUMP WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365914November 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR WITH 54,111 MILES LOST ALL POWER TO THE TRANSMISSION. HAD TOWED TO FORD DEALERSHIP AND FOUND THAT THE TORQUE CONVERTER HAD FAILED. LUCKILY I HAD AN EXTENDED WARRANTY THAT COVERED IT, LESS MY DEDUCTIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366418November 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT WITHOUT ANY WARNING! LESS THAN 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365711November 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2009 FORD FREESTAR LOSS ALL POWER TO THE WHEELS. THE CAR WAS TOWED TO A REPAIR SHOP WHERE THEY DISCOVERED THAT THE TRANSMISSION WAS BROKEN DUE TO A TORQUE CONVERTER FAILURE. COST TO REPAIR IS $3200. THIS CAR HAD 91,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365766November 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE LOSS OF DRIVE POWER FROM TRANSMISSION. LOSS OF POWER WAS IN MORNING TRAFFIC WITH THREE KIDS ONBOARD. VEHICLE ROLLED TO A STOP BARELY OUT OF TRAFFIC. NO REPAIR COMPLETED. LOSS OF POWER CAME FROM FAILED TRANSMISSION WITH THE LIKELY CAUSE BEING THE TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365793November 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR SEL TRANSMISSION PROBLEM. PROBLEMS WITH SHIFTING, NOT GOING INTO GEAR OR BANGING INTO GEAR, DARK FLUID(WHICH USUALLY MEANS BURNT OUT).SAME AS THE OTHER COMPLAINTS. DO NOT SEE A RECALL YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365651November 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING EAST ON INTERSTATE 80 TOWARD LAKE TAHOE, ABOUT 70 MILES FROM HOME. RPMS SUDDENLY INCREASED WHILE LOSING FORWARD PROPULSION AND SPEED. PULLED OVER AND MUCH SMOKE WAS COMING FROM UNDER ENGINE. MYSELF, WIFE & 2 CHILDREN IN VEHICLE. LUCKILY WE HAVE AAA AND WERE RESCUED. WE ARE ORIGINAL OWNERS ON THIS REGULARLY, AND WELL MAINTAINED 2004 FREESTAR - AND IT HAS ONLY 61,000 MILES! EXPECT $3,000+ BILL TO FIX TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365328November 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
NO EVENTS LEADING UP TO THE TRANSMISSION FAILING AT ABOUT 90,000 MILES ON THE HIGHWAY. $3500. REPAIR FOR RADIATOR AND FULL RE-BUILD OF TRANS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365196November 9, 2010
TRACTION CONTROL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2006 FORD FREESTAR AND TODAY IT DECIDED TO SLAM ON THE BRAKES ON THE FREEWAY WITHOUT MY FOOT TOUCHING THE BRAKE PEDAL. THE TRACTION CONTROL LIGHT BEGAN FLASHING AND WOULD NOT GO FASTER THAN 25 MPH. TURNED OFF TRACTION CONTROL BUTTON AND RAN FINE. TURNED TRACTION CONTROL BACK ON AND THE VAN SLAMMED ON THE BREAKS AGAIN. HAD TO PULL OVER TURN OFF MOTOR AND RESTART ENGINE TO MAKE THE VAN STOP. GOOGLE THIS PROBLEM AND YOU WILL FIND IT ALL OVER THE INTERNET A LONG WITH MAJOR TRANSMISSION FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365062November 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
54,500 MILES ON A 2006 FORD FREESTAR. WILL NOT GO FORWARD OR REVERSE.... DEALER FOUND THE SPLINES ARE GONE ON THE PUMP IN THE TORQUE CONVERTER. AFTER RESEARCH FINDING THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM... THANKFULLY VEHICLE FAILED ON THE HIGHWAY INSTEAD OF A BUSY STREET IN OUR TOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364955November 8, 2010
POWER TRAIN
SUDDEN, PREMATURE FAILURE OF TRANSMISSION THAT HAD BEEN PROPERLY MAINTAINED AND OPERATED WHILE IN PARKING LOT AT WORK, FORTUNATELY NOMINAL SPEED AT TIME. VEHICLE STOPPED DEAD, TOWED TO LOCAL CERTIFIED MECHANIC WHO DIAGNOSED PROBLEM AS TORQUE CONVERTER FAILURE WHERE CONVERTER SPLINES WHERE PRACTICALLY SHREDDED DUE TO INADEQUATE HARDENING OF METAL PARTS; FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND CHOOSES TO IGNORE THIS SAFETY ISSUE. COST TO REPAIR, NOT INCLUDING LOST WORK TIME, OF $1,700. CLASSS ACTION LAWSUIT APPLICABLE IN THIS CASE. LIKELY TO BE MY LAST FORD PRODUCT UNLESS I RECEIVE SOME FORM OF REIMBURSEMENT, COMPENSATION IN THIS MATTER. RISES TO LEVEL OF RECKLESS ENDANGERMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365018November 8, 2010
ELECTRICAL SYSTEM
2005 FORD FREESTARS APPARENTLY ARE SUBJECT TO A LEAK THAT ALLOWS WATER TO ENTER THE ELECTIRCAL SYSTEM DURING RAINS AND CAUSE SHORTS AND TRANSMISSION FAILURE. WE HAVE EXPERIENCED THIS PROBLEM THREE TIMES - THE THIRD TIME, AFTER COMBING THROUGH SERVICE BULLETINS, OUR DEALER DISCOVERED A BULLETIN THAT PRECISELY DESCRIBED OUR PROBLEM. WHEN THE TRANSMISSION IS AFFECTED, THE CAR STALLS WHILE DRIVING, FAILS TO SHIFT GEARS (INCLUDING SHIFTS INTO REVERSE) AND OTHER TIMES, WHEN STOPPED, ALTERNATELY RACES AND SLOWS. THE SUDDEN STALLS OBVIOUSLY CAN OCCUR IN TRAFFIC WHEN A FAILURE COULD PUT DRIVERS INTO DANGER. OUR DEALER HAS REPAIRED THE PROBLEM BY SEALING THE LEAK. HOWEVER, WHILE FORD IS WELL AWARE OF THIS PROBLEM, AS INDICATED BY THE SERVICE BULLETIN, THE COMPANY WILL NOT REIMBURSE DRIVERS FOR REPAIR UNDER EXTENDED WARRANTIES, CLAIMING THAT IT IS A "BODY" AND NOT A MECHANICAL OR ELECTRICAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364112November 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS MY 2ND COMPLAINT ON THIS VEHICLE. THE 1ST COMPLAINT WAS FILED WITH THE NHTSA ON 4/17/10 (ODI# 10326164). THIS COMPLAINT ALSO PERTAINS TO THE TRANSMISSION. ON TUESDAY, NOV. 2, 2010 AS I WAS DRIVING THE "TRANSAXEL" WARNING LIGHT ON THE DASH STARTED TO BLINK. I TOOK THE VEHICLE TO THE SAME SHOP THAT INSTALLED THE NEW TORQUE CONVERTER ON 4/16/10. AFTER THE VEHICLE WAS EXAMINED I WAS TOLD THAT THERE IS A PROBLEM WITH 3RD GEAR IN THE TRANSMISSION WHICH WILL SOON RESULT IN A TRANSMISSION FAILURE. THE REPAIRS WILL COST APPROX. $2000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363894November 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR TRANSMISSION. SUDDEN AND COMPLETE LOSS OF POWER DUE TO TRANSMISSION FAILURE. OCCURRED AT 60KM/H ON BUSY ROAD. REPAIR OF TRANSMISSION WAS REPLACEMENT OF TORQUE CONVERTER SHAFT SPLINES. WARRANTY WAS 5 YR OR 100,000 KM. VEHICLE WAS STILL UNDER THE 5 YEAR TIME FOR WARRANTY. TOTAL MILEAGE WAS 110,000. MY PERSONAL MILEAGE WAS UNDER THE 100,000 WARRANTY BUT VEHICLE HAD 13,000 DEALER DRIVEN KILOMETERS ON IT. FORD DECLINED COVERAGE DUE TO MILEAGE. TRANSMISSION REPAIR TECHNICIAN STATED FORD FREESTARS HAVE UNDERPOWERED TRANSMISSION AND THEY FIX THEM CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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