Ford Freestar Complaints

2,533 consumer complaints on file.

#10374168December 29, 2010
POWER TRAIN
DRIVING THE VAN ON A FOUR LANE HIGHWAY WHEN THE ENGINE STARTED TO REV AND THE VAN SLOWED DOWN WAS LUCKY TO FIND A EXIT AND COAST SAFELY TO A STOP HAD THE VAN PULLED TO A LOCAL REPAIR SHOP SHAFT BROKE IN THE TRANSMISSION REPAIR 0VER TWO THOUSAND DOLLARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373160December 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING AT 65 MPH WHEN THE TRANSMISSION FAILED ON MY 2005 FORD FREESTAR. RESULTED IN A LOSS OF CONTROL OF THE VEHICLE. THERE WERE NO PREVIOUS WARNING SIGHS SUCH AS GRINDING OF THE GEARS, SLIPPING OF THE FEARS OR LOSS OF TRANSMISSION FLUID. CAR ACTED AS IF IT WAS IN NEUTRAL THROUGH ALL GEARS. SUBSEQUENT INVESTIGATION WITH A MECHANIC REVEALED A FAILURE OF THE TORQUE CONVERTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372428December 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, DECEMBER 22, 2010 I PROCEEDED TO BACK MY VAN INTO MY GARAGE AFTER RUNNING ERRANDS FOR THE DAY AND AFTER BACKING UP ABOUT A FOOT, THE VEHICLE CEASED MOVEMENT. IT WOULD NOT MOVE FORWARD AS WELL. I HAD MY LOCAL MECHANIC STOP BY MY HOME TO TAKE A LOOK, AND HE INFORMED MY HUSBAND AND I THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASED IT. SO, THIS IS WHAT WE PLAN TO DO. THE VAN ONLY HAS AROUND 60, 000 MILES ON IT!! I UNDERSTAND, AFTER DOING LOTS OF RESEARCH, THAT THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND I AM INFURIATED THAT MY HUSBAND AND I WILL HAVE TO COVER THE EXPENSE ASSOCIATED WITH THE REPAIRS! UNACCEPTABLE! SHAME ON FORD! I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372831December 23, 2010
POWER TRAIN
COMING INTO TOWN IN BUSY TRAFFIC, OUR VEHICLE SUDDENLY SLIPPED OUT OF GEAR AND THEN WOULD NOT SWITCH BACK INTO GEAR ABOVE 20MPH. WE WERE 30 MILES OR SO FROM HOME, SO WE WENT AT LOW SPEED OUT OF TOWN AND DOWN HIGHWAY CONTINUING TO SEE IF IT WOULD KICK INTO GEAR. IT DID NOT GO OVER 20 TO 25 MPH UNTIL ABOUT 10 MILES FROM HOME, WE STOPPED FOR GAS AND THEN WHEN WE STARTED UP AGAIN IT SHIFTED AS NORMAL INTO GEARS AS NEEDED FOR HIGHWAY TRAVEL. TOOK IT TO MECHANIC AND ENDED UP NEEDING NEW TRANSMISSION. A REBUILT ONE COST US ALMOST $3000. WOULD LOVE TO KNOW IF THIS WILL BE A RECALL AND OUR MONEY REFUNDED FROM FORD? *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372305December 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 FORD FREESTAR VAN TRANSMISSION SLIPS, HAVE REPLACED TRANNY FLUID AND FILTER, STILL HAVING THE SAME PROBLEM. EVENTUALY GOING TO HAVE TO REPLACE TRANNY. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372306December 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT
FORD FREESTAR 2005. THE RADIO FLASHES PHONE AND RUNS DOWN THE BATTERY. IT WAS REPLACED BY FORD, STILL HAVING THE SAME PROBLEM. THEY DON'T KNOW WHAT IS CAUSING THIS. NEXT, TRANSMISSION FAILED AT 71,000. THE TORQUE CONVERTER CAME APART INTERNALLY AND SENT METAL THROUGH THE TRANSMISSION DESTROYING IT. WHEN HAVING THE TRANSMISSION REPLACED BY FORD, THEY FOUND THAT THE DRIVERS CV JOINT WAS BAD. WE CHANGED THE CV JOINT/ TRANS AXLE COMBO, IT IS NOW BAD AGAIN. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371933December 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING DOWN HIGHWAY WITHOUT WARNING MY 2005 FORD FREESTAR TRANSMISSION WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371957December 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING APPROX. 70 MPH ON THE FREEWAY WITH OUT WARNING THE POWER TO THE WHEELS CEASED TO WORK. THE ENGINE WOULD REV UP BUT THERE WAS NO POWER GOING TO THE WHEELS. WE WERE ABLE TO COAST TO THE SIDE WHERE WE HAD TO BE TOWED. THE TORQUE CONVERTER HAD TO BE REPLACED AT A LARGE COST. THE FAILURE HAPPENED AT APPROX. 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372779December 21, 2010
POWER TRAIN
THE VAN LOST ALL AUTOMOTIVE POWER SUDDENLY AND WE ALMOST GOT HIT BY ONCOMING TRAFFIC AND HAD TO WAIT FOR THE POLICE TO PUSH US OUT OF THE STREET. WE HAD THE VAN TOWED TO THE FORD DEALERSHIP AND HAD TO REPLACE THE TORQUE CONVERTER FOR $1700. WE WERE TOLD THAT IT WAS A PROBLEM WITH THE SPLINE OF THE TORQUE CONVERTER. THE FORD DEALERSHIP KNEW ABOUT THE DEFECT INVESTIGATION AND TOLD US WE HAD TO HAVE IT REPAIRED AT THE DEALERSHIP TO BE ELIGIBLE FOR A REFUND IF A RECALL WAS ISSUED. IT COULD HAVE EASILY LOST POWER IN AN BUSY INTERSECTION OR ON A TRAIN TRACK AND WE WOULD HAVE BEEN SERIOUSLY INJURED. PLEASE ISSUE THE RECALL ON THIS ALREADY. IT HAS BEEN UNDER INVESTIGATION FOR OVER TWO YEARS. WHAT IS THE HOLDUP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371870December 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN THE ROADWAY AT 50 MPH THE VEHICLE SUDDENLY ACTED AS IF IT WAS IN NEUTRAL. THERE WAS NO FORWARD OR REVERSE GEARS, THE ENGINE RAN FINE, JUST NO POWER TO THE WHEELS. THERE WERE NO WARNING SIGNS OF THE FAILURE...NO ERRATIC SHIFTING, NOISES, ETC. WE WERE JUST DRIVING DOWN THE FREEWAY, NOT ACCELERATING OR DOING ANYTHING TO STRAIN THE DRIVETRAIN. IT WAS TOWED TO THE FORD DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A STRIPPED OUTPUT SHAFT ON THE TORQUE CONVERTER. THE TRANSMISSION HAD TO BE REMOVED, TORQUE CONVERTER REPLACED ALONG WITH THE OUTPUT SHAFT AND SEVERAL SEALS, TRANSMISSION FLUID, ETC. TOTAL COST OF REPAIR WAS $1552. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370911December 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT NEW, 2004 FORD FREESTAR MINIVAN. AT 60,000 MILES, MY WIFE AND DAUGHTER EXPERIENCED A SUDDEN LOSS OF POWER AND COASTED TO A STOP INTO A PARKING LOT. NO POWER IN ANY OF THE GEARS INCLUDING REVERSE. TOWED TO DEALERSHIP AND FOUND OUT THAT TORQUE CONVERTER PUMP SHAFT BROKE. HAD TO REPLACE TORQUE CONVERTER, PUMP AND PUMP SHAFT. COST OF $2125.00 TO REPAIR. THANKFULLY IT DID NOT HAPPEN ON THE HIGHWAY AT HIGH SPEEDS. CONSIDERING THE NUMBER OF REPORTED OCCURRENCES AT SUCH LOWER MILEAGE AND NATURE OF FAILURE, I WOULD LIKE TO SEE A REFUND OF THE REPAIR COSTS FROM FORD. THIS TYPE OF FAILURE SHOULD NOT BE THE BURDEN OF THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370968December 16, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR ENGINE CONTROL MODULE COMPUTER DIE @ ABOUT 80000 MILES TRANMISSION FAIL AT ABOUT 65000 MILES DEFECTIVE OE CONFORMAL COATING IS REMOVED FROM THE ENTIRE ECM BOARD INCLUDING UNDERNEATH CHIPS AND REPLACED WITH UPGRADED CONFORMAL COATING; CORRECTS AN OE DESIGN FLAW AND ENSURE CHIPS WILL NOT LIFT FROM THE BOARD CAUSING THE UNIT TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370510December 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WIFE WAS DRIVING THE 2005 FORD FREESTAR VAN AND CAME UP TO A STOP LIGHT. THE LIGHT TURNS GREEN SO SHE STEPPED ON THE GAS AND THE VAN MOVED FORWARD A FEW FEET AND THEN NOTHING. THANKFULLY SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, WHERE SHE PUT IT IN PARK AND BACK INTO DRIVE AND THE VAN WOULD NOT MOVE. THE VAN MADE NO NOISE TO INDICATE ANYTHING WAS WRONG WITH THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370382December 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION DIED AT 48,100 MILES. I WAS DRIVING AND ALL OF A SUDDEN THERE WAS A LOSS OF MOTIVE POWER. THE ENGINE WAS RUNNING WITH ABSOLUTELY NO ACCELERATION. I ALMOST GOT HIT BY A CAR BECAUSE THE MINI VAN STOP MOVING AT AN INTERSECTION. HAD THE 2004 FORD FREESTAR CHECKED AND THERE WAS WATER IN THE TRANSMISSION. NO RAIN, NO FLOOD. ONLY VERY COLD WEATHER. $4000 TO FIX AND EXTENDED WARRANTY DON'T WANT TO COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369980December 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING OUR 2004 FORD FREESTAR YESTERDAY WITH OUR 10 YEAR OLD SON IN THE CAR. AT SPEEDS AROUND 35-45 MPH, SHE FELT SOME SHUDDERING AS IF THE TRANSMISSION WAS "SHIFTING IN AND OUT OF GEARS". SHE WAS ABLE TO MAINTAIN CONTROL WHILE DRIVING AND DROVE THE CAR HOME AND PARKED IT FEARING THAT DRIVING IT FURTHER WOULD RESULT IN LOSING CONTROL AND ENDING UP IN A POTENTIALLY FATAL MOTOR VEHICLE CRASH. AT THIS POINT AND TIME, THE VEHICLE WILL NOT SHIFT INTO ANY GEAR WHICH AGAIN, THANKFULLY ENDED UP PARKED AT HOME AS OPPOSED TO WHAT COULD HAVE OCCURRED. WITH RESEARCH, I DISCOVERED THAT THIS LIKELY IS A MANUFACTURER DEFECT THAT RESULTS IN FAILED TRANSMISSIONS THAT FORD IS AWARE OF BUT HAS NOT ADDRESSED. MUST SOMEBODY DIE BEFORE THE ISSUE IS ADDRESSED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369886December 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON AN INTERSTATE, IT WAS NOTICED THAT RPM OF THE VEHICLE ROSE INSTANTLY ON ITS OWN. WHEN THE ACCELERATOR WAS DEPRESSED THERE WAS NO ACCELERATION. THE VEHICLE NO LONGER WAS ABLE TO ACCELERATE ON ITS OWN. THE NEXT EXIT TO A HIGHWAY WAS USED AS THE VEHICLE COASTED TO A STOP ON THE SIDE OF THE HIGHWAY. A NEARBY POLICEMAN ARRIVED AT THE SCENE TO ASSIST BY PUSHING MY VEHICLE TO A NEARBY GAS STATION TO PREVENT OTHER VEHICLES FROM HITTING ME. THE VEHICLE WAS THEN TOWED TO THE DEALERSHIP WHERE A DIAGNOSIS REVEALED THAT THE TORQUE CONVERTER HAD FAILED. THE VEHICLE IS CURRENTLY IN SHOP AND EXPECTED REPAIRS SHOULD BE DONE IN ONE WEEK. THERE WERE NO SIGNS LEADING UP TO THE TORQUE CONVERTER FAILURE. THE VEHICLE DID NOT DRIVE ANY DIFFERENT BEFORE THE EVENT THAN IT DID A YEAR AGO. FAILURE OCCURRED AROUND 92,500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369805December 9, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE FRONT AXLE FRACTURED AND WAS REPAIRED BY A LOCAL MECHANIC. HOWEVER, THE FRONT AXLE FRACTURED AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369666December 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND LOST POWER WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED BY A LOCAL MECHANIC. THE CURRENT MILEAGE WAS APPROXIMATELY 90,800. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369358December 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY '05 FREESTAR DIED ON SEPT. 25 WHILE I WAS ON MY WAY TO KENTUCKY TO MY SONS GRADUATION FROM ARMY BASIC TRAINING. I WAS COMING OVER A BRIDGE THAT I COULDN'T PULL OVER ON WHEN THE TRANSMISSION STOPPED PULLING. LUCKILY, I WAS GOING FAST ENOUGH IT HAPPENED AND COMING DOWN A HILL TO PULL OVER WHEN IT DIED. I HAD IT SERVICED LAST YEAR IN SEPT. HAD A TUNE-UP IN FEBRUARY AND HAD THE OIL CHANGED EVERY 3000 MILES. MY FAMILY AND I, WHICH CONSISTED OF MY HUSBAND, MOTHER, FATHER, DAUGHTER AND HER 9 MONTH OLD BABY AND SISTER-IN-LAW, HAD TO RENT A CAR IN ALABAMA TO CONTINUE ON TO KENTUCKY TO MY SONS GRADUATION. I HAD TO PAY AAMCO THE GRAND TOTAL OF $2400 TO REBUILD A TRANSMISSION, THAT THE FORD PLACE TOLD ME SHOULD NOT HAVE WENT OUT. I CALLED THE NATIONAL FORD COMPANY AND THEY WERE ABSOLUTELY NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369385December 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING HOME FROM WORK IN OUR 2005 FORD FREESTAR WHEN THE TRANSMISSION FAILED. THIS HAPPENED DURING RUSH HOUR TRAFFIC AND WAS VERY TRAUMATIC FOR MY WIFE AS SEVERAL CARS ALMOST REAR ENDED HER. WE HAD THE VAN TOWED TO THE FORD DEALER WHO TOLD US IT WAS GOING TO BE $2700 TO REPLACE THE TORQUE CONVERTER AND PUMP SHAFT. AFTER DOING SOME RESEARCH WE SEE THAT FORD IS AWARE OF THIS PROBLEM AND THE NHTSA IS INVESTIGATING. A WARNING FROM FORD TO THOSE WHO ARE PUTTING THEIR LIVES IN PERIL BY DRIVING THESE VANS WITH DEFECTIVE TRANSMISSIONS WOULD HAVE BEEN NICE. WHAT IF SHE HAD GOTTEN INTO AN ACCIDENT OVER THIS? WE'LL COUNT OUR BLESSING THAT WE WILL ONLY BE OUT $2,700 (I GUESS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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