Ford Freestar Complaints

2,533 consumer complaints on file.

#11344013August 8, 2020
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING DOWN RD N IT FELT AS IF SOMEONE WAS PUSHING BREAK WHILE I WAS SMASHING GAS PEDAL . LOST ALL FIRE TO CAR WOULDN'T GO NO WHERE. I WAS ON A COUNTRY RD GOING UPHILL. IT SPOTS N SPUTTER N JERKS REAL HARD GOING UP HILL LIKE MY TRANSMISSION GOING BAD BUT MOTOR SOUNDS GOOD SO I HAVE NO CLUE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343396August 5, 2020
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MILES PER HOUR WHEN ALL OF A SUDDEN MY RPMS SHOT UP BUT I HAD NO ACCELERATION IT DID THIS WITHOUT WARNING I MANAGED TO GET OVER TO THE SIDE OF THE ROAD, AND I WAS GOING TO CHECK TRANSMISSION FLUID BUT WHEN I PULLED THE DIPSTICK OUT FLUID SHOT OUT THE DIPSTICK HOLE. I WAS ABLE TO WALK TO A STORE & BUY TRANSMISSION FLUID THAT I ADDED. I WAITED A BIT THEN TRIED DRIVE, REVERSE, LOW GEAR, BUT NOTHING. HAD TO CALL A TOW TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341924July 28, 2020
SEATS
THE 3RD ROW SEAT LATCH PANEL IS ROTTED OUT ON MY FREESTAR, THANK GOD MY GRANDKIDD WEREN'T IN THE SEAT WHEN IT BROKE AWAY FROM BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331799June 30, 2020
ENGINE, POWER TRAIN
MY 2006 FORD FREE STAR, LOST IT GEARS IN THE MIDDLE OF DRIVING ON A BUSY HWY. I WAS REVERSING OUT OF A DRIVE WAY ON TO THE HWY AND WENT TO GO INTO D AND IT WOULD NOT MOVE IT WOULD ONLY GO INTO FIRST GEAR. I THINK THIS A MAJOR SAFETY ISSUE AND FORD SHOULD BE HELD ACCOUNTABLE FOR IT POOR DESIGN. ME AND MY CHILDREN COULD OF BEEN HURT OR EVEN WORSE KILLED. THE HWY IS 65 MPH AN I'M STUCK ACROSS THE TWO LANES. BECAUSE THE VAN WONT SHIFT. I LOOKED ONLINE AND THIS HAPPENS A LOT WITH THIS MAKE AND MODEL. AND IT NOT THE FIRST TIME I HAVE LOST POWER WELL DRIVING ON THE HWY IN THIS VAN DUE TO POOR DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329840June 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
3 WEEKS AGO MY FAMILY AND I WAS ALMOST KILLED BY A SEMI-TRUCK ON THE HIGHWAY OUR VEHICLE JUST GAVE OUT IN THE MIDDLE OF THE HIGHWAY I THEN STARTED DOING RESEARCH ON MY VEHICLE I THEN REPORTED THE VEHICLE TO THE SAFETY VEHICLE COMPLAINT AND WAS CONTACTED BY A STAFFING TOOK MY VEHICLE TO THE SAID PLACE IN EL PASO TX CASE FORD MY VEHICLE HAS BEEN DETAINED FOR OVER 2WEEKS THE GENTLE MEN [XXX] A WORKER OF CASA FORD HAS BEEN VERY RUDE AND RELUCTANT TO ACTUALLY SERVICE MY VEHICLE HE SAID THE VEHICLE WOULDN'T FAIL AT SOME POINT IT FINALLY FAILED I ALSO JUST PURCHASED A NEW BATTERY I JUST BOUGHT A WEEK PRIOR TO THE ACCIDENT AND [XXX] SAID THE BATTERY I HAD WAS NO GOOD WHICH IS NOT TRUE AND CHARGED ME 200 FOR A NEW BATTERY I FEEL THAT CASA FORD IS NOT TRYING TO RESOLVE THE ISSUE WITH MY VEHICLE I'M DISABLED AND MY CHILDREN AS WELL THE SAID HE DOESN'T KNOW WHAT IS WRONG THAT IT MAY BE THE TRANSMISSION BUT SOMETHING IS BROKEN AND NOT SHOWING UP WHAT CAN OUR FAMILY LEGALLY DO WE HAVE NO VEHICLE 7000 DOWN THE DRAIN PL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329451June 17, 2020
POWER TRAIN
DRIVING DOWN ROAD AND WITH NO WARNING LOST POWER PULLED OVER AND STOPPED STARTED CAR FINE BUT WOULDN'T GO EITHER FORWARD OR REVERSE WHEN I CHECKED FLUID IT WAS OVERFILLED BUT I HAD NOT ADDED OR REPLACED ANY FLUID SPOKE WITH FORD DEALERSHIP AND WAS TOLD THERE WAS RECALL ON THIS ISSUE BUT WHEN I ENTER VIN# INTO COMPUTER SAYS 0 RECALL ELIGIBLE VEHICLE HAS 115000 MILES TORQUE CONVERTER RECALL JUDGMENT 2012 FOR LIFETIME OF VEHICLE I WAS DRIVING AT 55 MPH ON A BUSY HIGHWAY CREATING VERY UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329087June 15, 2020
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
CRUISE CONTROL DOESN'T WORK, TRANSAXLE ISSUE-LIGHT FLASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326645May 30, 2020
POWER TRAIN
I WAS ALMOST HIT BY A ANOTHER VEHICLE WHEN MY VEHICLE TORQUE CONVERTER GIVEN OUT ON MY FAMILY AND ME. IT STARTS BUT WILL NOT SHIFT IN TO GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325972May 26, 2020
SEATS
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHEN THE LATCH WAS RELEASED TO SECURE THE REAR SEAT, THE LATCH FAILED ALLOWING THE SEAT TO FALL. THE DEALER ANDERSON FORD OF GRAND ISLAND (120 N DIERS AVE, GRAND ISLAND, NE 68803, (308) 384-1700) WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THE VEHICLE HAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325136May 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT AT START-UP THE VEHICLE STARTED AS INTENDED HOWEVER, WHEN THE GEAR SHIFTER WAS SHIFTED FROM PARK INTO DRIVE, THE VEHICLE FAILED TO RESPOND. THE GEAR SHIFTER WAS SHIFTED INTO OTHER GEARS HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE DROVE AS INTENDED THE PREVIOUS DAY. A VIN SEARCH RESULT SHOWED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. ADDITIONALLY, IT BECAME DIFFICULT TO START THE VEHICLE INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324406May 13, 2020
STRUCTURE:BODY, POWER TRAIN, SEATS
I WROTE ON THIS YESTERDAY BUT DID SOME MORE RESEARCH ON THIS VEHICLE. THERE HAVE BEEN NUMEROUS RECALLS ON THESE TYPE OF VEHICLES. RECALL #12V006000 ON THE TORQUE CONVERTER OUTPUT SHAFT. RECALL BEGAN AUGUST 9 2012. THIS IS A SERIOUS MATTER I JUST RECENTLY PURCHASED THIS VEHICLE TO TAKE MY 8 GRANDCHILDREN AROUND. NOW I WON'T EVEN PUT THEM IN IT. I ALSO FOUND OUT THERE WAS A RECALL ON THE BACK SEAT. RECALL # 13V081000. THIS IS ALSO A PROBLEM WHEN YOUR HAULING AROUND CHILDREN. THE UNDERCARRIAGE OF THE VEHICLE IS REALLY RUSTY. I WISH I WOULD OF NEVER BOUGHT THIS VEHICLE. IT SURE IS GOING TO BE A MONEY PIT FOR SURE. IT ONLY HAS 141000 MILES ON IT. VERY SAD THAT FORD COULD MAKE SUCH A UNSAFE VEHICLE. I BOUGHT THE VEHICLE AND IT SEEMED FINE. 5 DAYS INTO OWNERSHIP THE TORQUE CONVERTER LIGHT CAME ON WHILE I WAS DRIVING IT. DROVE IT BACK HOME AND STARTED READING ABOUT HOW FORD HAS A RECALL ON THIS SITUATION AND NOW I'M AFRAID TO DRIVE IT ANYMORE. THIS SITUATION ON THESE TRANSMISSION HAS GONE TO COURT AND FORD LOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324345May 12, 2020
STRUCTURE:BODY, POWER TRAIN
WHILE YOU ARE DRIVING THE VEHICLE. THE VEHICLE HAS SOMETHING WRONG WITH THE TRANSMISSION. I LOOKED UP FORD RECALLS AND IT STATES THAT THIS TYPE OF VEHICLE HAS BEEN RECALLED FOR TRANSMISSION PROBLEMS. TORQUE SOMETHING THING. THE VAN HAS ONLY 141000 MILES AND IS RUSTED SEVERELY UNDERNEATH IT. VERY SAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324180May 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD TO PUSH THE VEHICLE MANUALLY OFF TO THE SIDE OF THE ROAD. THE CONTACT'S FATHER USED A TRAILER TO TOW THE VEHICLE BACK TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE CONTACT REACHED OUT TO THE MANUFACTURER HOWEVER, THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 235,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322910April 30, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TORQUE CONVERTOR DEFECTIVE IN SIMILAR FORD FREESTAR MODELS EDDY'S FORD DEALERSHIP SOLD RECALL VEHICLE AS IS AGAINST STATE & FEDERAL LAWS AND LIED TO DISABLED VETERANS ABOUT REPLACING THE DEFECTIVE TORQUE CONVERTER AFTER DISCOVERY OF RECALL CAUSED PISTON HOLE ENGINE BLOCK AND TRANSMISSION DAMAGE CUTTING OUT NEAR DANGEROUS BRIDGE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322516April 28, 2020
POWER TRAIN
I WAS IN WEST VIRGINIA GOING UP A MOUNTAIN AND MY TRANSAXLE LIGHT CAME ON. I BARELY MADE IT UP THE MOUNTAIN ON THE INTERSTATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321531April 19, 2020
POWER TRAIN
TORQUE CONVERTER IS STRIPPED AND FAILING CAUSING NO POWER TO THE DRIVE WHEELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321308April 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS PUSHED OUT OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT A ROD FRACTURED INSIDE OF THE TORQUE CONVERTER WHICH CAUSED THE VEHICLE TO NOT BE ABLE TO GO FORWARD OR IN REVERSE. THE VEHICLE WAS REPAIRED OUT OF POCKET AT A COST OF $1,857.00. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,591.*BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317170March 10, 2020
POWER TRAIN
MY MOM WAS DRIVING OUR 2006 FORD FREESTAR LIMITED, IT ONLY HAS 85,000 MILES AND THE TRANSMISSION BLEW ON US. WHEN IT HAPPENED WE WERE DRIVING UP A HILL AT NIGHT . WE CALLED THE POLICE AND AN OFFICER CAME TO JUST TO MAKE SURE WE DIDN'T GET HIT. THE FLASHERS WERE ON THE WHOLE TIME, BUT APPARENTLY PEOPLE DON'T PAY ATTENTION, LATER WE HAD FOUND OUT THAT THE TORQUE CONVERTER WAS NO GOOD. I DID SOME RESEARCH AND FOUND OUT THAT FROM 2004-2005 MODEL YEARS HAD A RECALL FOR THE TORQUE CONVERTER. PERSONALLY ALL YEARS SHOULD HAVE BEEN ON THE RECALL AND NOT JUST 2 MODEL YEARS. ITS EXTREMELY DANGEROUS AND WE ACTUALLY HAD TO BRING THE VAN BACK TO DEALERSHIP WHERE WE PURCHASED IT FROM. CURRENTLY WE HAVE BEEN WITHOUT A VEHICLE FOR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316147March 4, 2020
STEERING
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND STARTED PULLING TO THE RIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE SUBFRAME OF THE FRONT END WAS FRACTURED AND THAT AN ALIGNMENT COULD NOT BE PERFORMED. RAY PRICE MT. POCONO FORD LOCATED AT (2971 PA-940, MT POCONO, PA 18344), WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299179January 14, 2020
POWER TRAIN
MY FIANCE WAS DRIVING TO WORK WHEN SHE HEARD A CLICKING NOISE THEN A LOUD BANG COME FROM THE TRANSMISSION, SHE LOST ALL POWER, IF SHE HADN'T RESPONDED TO THE SITUATION AND TURN IMMEDIATELY INTO A CHURCH DRIVEWAY SHE WOULD HAVE BEEN REAR ENDED! THE VAN WAS IN MOTION DRIVING SOUTHBOUND ON 257TH ST IN THE CITY OF GRESHAM. I WAS JUST NOW RESEARCHING THE VAN AND SAW FORD RECALLED 200,000 OF THIS YEAR'S VAN DEW TO A FAULTY TORQUE CONVERTER AND OTHER ISSUES WITH THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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