Ford Freestar Complaints

2,533 consumer complaints on file.

#10606854June 29, 2014
ENGINE, STRUCTURE:BODY, POWER TRAIN
CAR HISTORY: THE TRANSAXLE LIGHT HAS GONE BEFORE WHEN WE TRAVEL THROUGH VT MOUNTAINS, BUT TURNING OFF THE ENGINE AND LETTING IT SIT, AND RESTARTING IT, THE LIGHT WOULD GO OFF. UPON GETTING HOME SAFETY, OUR MECHANICS DIDN'T FIND ANYTHING TO REPAIR AND SO LEFT IT BE, AND WOULD ONLY SOMETIMES SEE IT WHEN WE TRAVELED THROUGH THE VT MOUNTAINS, A FEW TIMES A YEAR. ALL RECALL REPAIRS WERE UP TO DATE. THERE WERE NO OTHER SYMPTOMS. INCIDENT: AS WE NEARING THE TOP OF A MOUNTAIN, THE TRANSAXLE LIGHT CAME ON. UNLIKE THE OTHER TIMES, THE TRANSMISSION SUDDENLY FAILED TO BE IN THE CORRECT GEAR, SO UNLIKE THE OTHER TIMES, WE WERE VERY CONCERNED. WE PULLED OVER IMMEDIATELY, AND AS WE REACHED THE SHOULDER SMOKE BEGAN POURING OUT OF THE VENTS. WE QUICKLY EVACUATED OUR KIDS, AND AS WE WERE GETTING THEM OUT WE NOTICED THAT THERE WAS ALREADY FIRE COMING FROM UNDER THE HOOD, NEAR THE WINDSHIELD, ON THE PASSENGER SIDE. WE ARE SO GLAD OUR KIDS WERE AWAKE, AND ABLE TO UNLATCH THEIR OWN CHILD CARSEATS, AND ABLE TO GET OUT QUICKLY. THE FIRE SPREAD TO THE ENTIRE VAN, CONSUMING EVERYTHING, AT A GREAT EXPENSE TO US. (AND OTHERS; OUR ACCIDENT BLOCKED A SIGNIFICANT AMOUNT OF TRAFFIC FOR ABOUT 3 HOURS.) *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10606071June 25, 2014
POWER TRAIN
WHILE OUT OF TOWN ON AN EXTENDED BUSINESS TRIP, MY OLDER KIDS USED OUR 2006 FREESTAR TO GET AROUND TOWN. ON JUNE 22, 2014, MY SON DROPPED OFF HIS SISTER ACROSS TOWN AND WHEN HE ATTEMPTED TO PUT THE GEAR INTO DRIVE, VEHICLE WOULD NOT GO INTO FORWARD NOR BACKWARDS IN REVERSE GEAR, IT WAS SIMPLY STUCK ON THE SIDE OF THE ROAD.THIS OCCURRED WITHOUT ANY WARNING. THE CAR WAS THEN TOWED TO A FORD DEALER AND THEY STATED THE TRANSMISSION FAILED. AFTER SOME RESEARCH, I FOUND THIS PROBLEM IS A VERY COMMON OCCURRENCE FOR THIS TRANSMISSION AND THERE ARE AN ABUNDANCE OF PUBLISHED COMPLAINTS. HAD OUR TRANSMISSION FAILED IN A TUNNEL OR ON A BRIDGE, IT COULD HAVE BEEN CATASTROPHIC POSSIBLY TRIGGERING A MAJOR PILE UP. THIS TRANSMISSION IS A POTENTIAL DEATH TRAP. IN 2012 FORD MOTOR COMPANY SUBMITTED A DEFECT INFORMATION REPORT AFFECTING THE 2004 AND 2005 FREESTAR AND MONTEREY MINIVANS (NHTSA ACTION NUMBER EA09016). IT IS REGARDING A DEFECT IN THE PERFORMANCE OF THE 4F50N TRANSMISSION. HOWEVER 2006 AND 2007 ALSO HAS THIS SAME TRANSMISSION. WHY IS THIS ACTION NOT EXTENDED TO THESE NEWER MODELS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605564June 24, 2014
STEERING, ELECTRICAL SYSTEM
COMING INTO MY PARKING LOT, I LOST POWER STEERING. IT APPEARS THAT I HAVE A LEAK. BUT BEFORE THIS HAPPENED, I HAD SOME ODD SOUNDS HAPPENING AND SOME OTHER MINOR ISSUES WITH THE VEHICLE THAT AT THE TIME SEEMED UNRELATED. THEN I LOST MY STEERING. I BOUGHT THIS VEHICLE USED IN '09, SO I EXPECTED A FEW ISSUES ALONG THE WAY. THIS IS NOT THE FIRST MAJOR ISSUE I HAVE HAD, AS I HAD TO HAVE THE TRANNY RECALL ISSUE REPAIRED ABOUT A YEAR OR TWO AGO. (WHAT IS IT WITH FORD THINKING IT IS MORE COST EFFICIENT TO ALLOW PEOPLE TO GET HARMED THAN TO FIX A PROBLEM?!!! UNFORTUNATELY I HAVE NOT HAD THE INCOME TO BUY A NON-FORD VEHICLE, BUT MARK MY WORDS, WHEN I DO HAVE THE INCOME, I WILL NO LONGER BE A FORD DRIVER.) NOT THE FIRST TIME THAT I HAVE HAD TO GET RECALL WORK DONE EITHER, I NOW HAVE TO GET THE REAR SEAT FIXED YET, BUT CANNOT DRIVE IT TO THE DEALER TO GET IT FIXED BECAUSE I DON'T HAVE POWER STEERING! IRONIC? HHMMMM...I WONDER. MY CAR HAS BEEN SITTING SINCE JAN 6 2014. NO MONEY TO FIX IT UNTIL NOW. THANKS FORD -PLEASE NOTE: SAID WITH SARCASM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605788June 24, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE BACK LIFT GATE ON MY 2004 FORD FREESTAR WILL NOT LATCH. THE DASHBOARD LIGHT INDICATES A DOOR IS OPEN. IT APPEARS THERE IS SOME RUST ETC IN BOTH THE MECHANISM AND THE BOTTOM STATIONARY LATCH PIECE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605475June 24, 2014
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING DOWN THE ROAD IN THE RAIN AND THE ENGINE LIGHT CAME ON. THEN THE VEHICLE STARTED TO SPUTTER AND ACTED LIKE IT WAS GOING TO STALL OUT. IT FELT LIKE I WAS GOING TO LOSE POWER BUT I WAS ABLE TO MAKE IT HOME. THEN THE NEXT DAY THE SUN WAS OUT AND THE CAR SEEMED TO RUN FINE. THIS HAPPENED TO ME SEVERAL MORE TIMES OVER THE NEXT FEW MONTHS. I STARTED TO NOTICE A PATTERN OF IT ONLY HAPPENING WHEN IT WAS RAINING OUTSIDE. OTHERWISE, THE VEHICLE RAN FINE IN GOOD WEATHER. I REALIZED WATER WAS GETTING INTO THE ENGINE SOMEHOW. OUR MECHANIC THOUGHT IT WAS A PROBLEM WITH THE SPARK PLUGS AT FIRST. THEN IT KEPT HAPPENING SO WE HAD IT IN THE SHOP AGAIN. WATER WAS FOUND TO BE LEAKING INTO THE POWERTRAIN CONTROL MODULE. I STARTED TO RESEARCH THE PROBLEM ON THE INTERNET AND FOUND SEVERAL CUSTOMERS COMPLAINING ABOUT THE SAME PROBLEM WITH THEIR VEHICLES. APPARENTLY IT IS A WELL KNOWN DEFECT IN THE MANUFACTURING OF THIS VEHICLE. I FEEL FORD SHOULD TAKE ACTION AND RECALL THESE CARS BEFORE SOMEONE GETS TRAGICALLY INJURED FROM THEIR MINIVAN LOSING POWER ON A BUSY HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605497June 24, 2014
ENGINE, POWER TRAIN
AFTER STOPPING AT A STOP SIGN, I ACCELERATED TO PROCEED, AND AS MY VEHICLE STARTED TO GO IT JUST AS QUICKLY DIED. WITH TRAFFIC BEHIND ME AND COMING AT ME FROM THE LEFT AND RIGHT, I WAS LUCKY ENOUGH THAT THOSE CARS WERE ABLE TO STOP IN TIME AND NOT BROADSIDE ME OR REAR END ME, AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. LONG STORY SHORT, IT WAS THE TORQUE CONVERTER! I SEE THAT THERE WAS A RECALL ON THE 04 AND 05 MODELS BUT NOT THE 2006. HAVING RESEARCHED THOROUGHLY ONLINE FOR THIS PROBLEM, CLEARLY, MINE IS NOT AN ISOLATED INCIDENT, AS THERE ARE NUMEROUS OTHER 2006 FORD FREESTAR OWNERS WHO HAVE EXPERIENCED THE SAME TORQUE CONVERTER FAILURE BETWEEN 120K AND 150K MILES, COMPLAINTS STATED IN MANY FORD FORUMS AND OTHER INTERNET VENUES. OF THE 75+ I READ, ABOUT 50% HAD REGISTERED A COMPLAINT ABOUT THE TORQUE CONVERTER FAILURE IN THE 06 FREESTARS WITH NHTSA. CLEARLY, FORD NEEDS TO ADDRESS THIS PROBLEM IN THE 2006 AS WELL. THANK YOU FOR TAKING THE TIME TO READ MY INFO AND COMPLAINT?? AND FOR YOUR PROMPT RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605368June 23, 2014
POWER TRAIN, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I WOULD LIKE TO REPORT THE FAILURE OF A COMPANY AND A VAN. I RECENTLY PURCHASED A 2005 FORD FREESTAR FOR MY FAMILY OF FIVE THAT HAS BEEN THE WORST DECISION OF MY LIFE. A MONTH AFTER I EXPERIENCED WHAT TOO MANY OTHER OWNER HAVE ALSO EXPERIENCED. WATER IN THE PCM, THIS ALMOST RESULTED IN A CRASH AND INJURY TO ME AND MY FAMILY. STALLING OUT WITHOUT WARNING AT ANY SPEED. THIS KNOWN ISSUE HAS GONE ON TOO LONG WITHOUT ANY RESPONSE FROM FORD COMPANY. I AM NOT A BELIEVER IN SOMEONE HAS TO DIE FOR THERE TO BE CHANGE. ALSO DON'T APPRECIATE THE COST OF THIS JOB OVER $1000. I WAS FORTUNATE TO NOT BE ON THE HIGHWAY AND CRASH. ALTHOUGH THEN WE MIGHT GET OUR MONEY BACK. THIS HAS ALSO LED TO OTHER ISSUES THAT HAS BECOME A CHAIN REACTION OF FAILURE. I WILL KEEP MY RECEIPT FOR AS LONG AS I HAVE TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604842June 20, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND FUNCTIONED NORMALLY HOWEVER, THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 ( POWER TRAIN) BUT THE REMEDY DID NOT CORRECT THE FAILURE. ADDITIONALLY, AFTER THE VEHICLE WAS REPAIRED FLUID WAS LEAKING FROM THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597165June 16, 2014
POWER TRAIN
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO VEHICLE TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE TRANSMISSION FAILED, AS SHE WAS DRIVING. THE VEHICLE HAD TO BE TOWED TO THE DEALER. AFTER THE WORK WAS COMPLETED, THE TRANSMISSION LIGHT CONTINUED TO COME ON AND GO OFF. ALSO, THE TRANSMISSION WAS SLIPPING WHEN THE CONVERTER WAS ENGAGED. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING A PROBLEM WITH THE TORQUE CONVERTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE RECALL WORK. HOWEVER, IN THE WINTER OF 2013, THE TRANSMISSION FAILED AGAIN. THE VEHICLE WAS TO A LOCAL REPAIR SHOP, WHERE THEY KEPT THE VEHICLE FOR THREE WEEKS. THE MECHANIC STATED THE ORIGINAL CONVERTER, WAS STILL IN THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598060June 13, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 70 MPH, THE CHECK ENGINE AND TRANS AXLE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER, THE VEHICLE STALLED AND WAS NOT ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597404June 10, 2014
POWER TRAIN
WHILE TRAVELING ON THE HIGHWAY ON A CURVE WE LOST ALL POWER TO THE WHEELS. THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT. WE ENDED UP COASTING TO A STOP IN THE MIDDLE OF TRAFFIC. THIS CAUSED SEVERAL CARS BEHIND US TO LOCK U THEIR BRAKES AND TWO OF THEM COLLIDED. WE WERE LUCKY IN THAT A NICE PERSON HAD A TOW STRAP AND PULLED US OUT OF THE ROAD AND TO THE OFF RAMP. MY WIFE AND I AND OUR 4 YEAR OLD SON WAS IN THE VEHICLE AT THE TIME AND WE ALL COULD HAVE BEEN KILLED. THE VEHICLE WAS TOWED TO THE DEALER WHO INFORMED US THAT THE 2004 AND 2005 FREESTARS HAD BEEN RECALLED FOR THE TORQUE CONVERTER SPLINES WHICH WILL STRIP AND CAUSE LOSS OF POWER. OUR VEHICLE HOWEVER HAS NOT BEEN RECALLED AND IN ADDITION TO ALMOST DYING WE PAID $1918.32 TO HAVE THE VEHICLE REPAIRED! AND WE WERE WITHOUT A CAR FOR ALMOST A MONTH. THIS DEFECT IS GOING TO KILL SOMEONE IT IS ONLY A MATTER OF TIME! I DON'T UNDERSTAND WHY IT GETS FIXED IN THE EARLIER MODELS BUT THE OWNERS OF THE 2006 ARE STUCK WITH THE POSSIBLE DEATH TRAP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10597229June 9, 2014
POWER TRAIN
HELLO MY WIFE AND I WERE DRIVING ON A HIGHWAY AT 55 MPH,AND OUT OF NOWHERE THE TRANSMISSION FAILED I:E NO NOTICE JUST QUIT WORKING.WEHAD TO HAVE IT TOWED BACK TO THE NEAREST TOWN AND TO SPEND $3900 TO HAVE IT REPAIRED!!!@ MONTHS LATER IT WENT OUT AGAIN?/FORD NEEDS TO STEP UP TO THE PLATE AND REPAIR THIS TRANSMISSION AT NO COST TO THE OWNERS.I DID ALOT OF CHECKING ON THIS PROBLEM ON THE INTERNET AND FOUND HUNDREDS OF ARTICLES ABOUT OTHER PEOPLE HAVING THIS SAME PROBLEM WIT THERE 2004 AND 2005 FREESTARS.DO I HAVE ANY RECOURSE IN THIS MATTER ? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596824June 7, 2014
POWER TRAIN
I WAS DRIVING WITH MY WIFE AND 4 SMALL CHILDREN. WE HAD JUST CROSSED A 4 LANE HIGHWAY, AND JUST CRESTED A HILL, WHEN I IMMEDIATELY LOST POWER. THE ENGINE REVVED AND THE TACHOMETER SHOT UP. WE WERE ON A SMALL 2 LANE HIGHWAY WITH A VERY SMALL SHOULDER. IT WAS EXTREMELY DANGEROUS, AS VEHICLES WERE COMING OVER THE HILL, AND WE WERE STILL SLIGHTLY ON THE ROAD. I HAD IT TOWED TO A SHOP, AND THEY EXPLAINED IT WAS THE TORQUE CONVERTER. I DID SOME RESEARCH AND DISCOVERED THAT FORD RECALLED THE TORQUE CONVERTER IN THE 2004 & 2005 FORD FREESTARS DUE TO SAFETY. I ALSO DISCOVERED THAT THE 2006 FREESTARS USED THE SAME TORQUE CONVERTER. I DON'T UNDERSTAND HOW THE SAME TORQUE CONVERTER USED IN THE 2004, 2005 & 2006, BUT THE 2006 IS NOT A SAFETY ISSUE. I CALLED FORD AND THE "CUSTOMER SERVICE REPS" WERE EXTREMELY UNHELPFUL AND RUDE. THEY COULDN'T EXPLAIN TO ME THE WHY THIS WAS NOT INCLUDED IN THE RECALL, AND WHEN SHE COULDN'T ANSWER ME, SHE HUNG UP ON ME. UNBELIEVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596160June 4, 2014
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
IN GOOD WEATHER WITHOUT WARNING THE ENGINE STALLED IN TRAFFIC. RESTARTED, BUT THE ENGINE RAN EXTREMELY ROUGH. ALSO THE TRANSMISSION WOULD NOT GO INTO REVERSE. MANAGED TO GET TO A INDEPENDENT SERVICE SHOP. THERE THE TECHNICIAN FOUND WATER IN THE PCM. DRIED OUT PCM AND CAR RAN FINE. THEN THE TRANSMISSION LIGHT CAME ON. NOW THEY FOUND WATER IN THE TRANSMISSION CONNECTOR. TWO WEEKS LATER THE CAR WOULD OFTEN NOT START, AND WHEN IT DID THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR. ON OUR THIRD VISIT THEY REPLACED THE THROTTLE POSITION SENSOR (TPS). ONE WEEK LATER SAME SYMPTOMS, THIS TIME TPS AND MASS AIRFLOW SENSORS HAVE FAILED. THE PROBLEMS ARE ALL RELATED TO THE WET PCM! RECALL THIS CAR, NOW!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596183June 4, 2014
ENGINE, POWER TRAIN
AFTER WET WEATHER THE NIGHT BEFORE, VEHICLE RUNNING ROUGH (TO THE POINT OF NEAR STALL), HESITATING TO BURN FUEL PROPERLY TO GET UP TO SPEED AND NOT SHIFTING PROPERLY. VEHICLE WAS THEN PARKED, RE-STARTED AND ACTED NORMALLY. WITHIN THE PAST WEEK, EACH DAY AFTER RAIN THE CAR REPRODUCES THIS ISSUE AND ONLY AFTER EXPOSURE TO RAIN. YESTERDAY I NOTED GAP IN COWL TO SHEET METAL ABOVE PCM AS WELL AND ALSO NOTED THAT A BODY SEAL NEXT TO THE PCM WAS SOAKED. IT IS CONSISTENT WITH THE INTERNET COMPLAINTS ABOUT PCM BEING EXPOSED/FLOODED WITH WATER. THIS IS A SERIOUS CONCERN AS TO THE DAMAGE IT CAN DO TO THE VEHICLE'S MOST EXPENSIVE COMPONENTS (ENGINE, TRANSMISSION, ETC) AS WELL AS POTENTIALLY PRODUCE AN ACCIDENT ON THE ROAD SHOULD OTHER ANOMALOUS BEHAVIOR SURFACE. IT IS ALSO IMPORTANT TO NOTE THAT AS THIS VEHICLE AGES, MORE OF THE POPULATION OF PRODUCED VEHICLES WOULD BE EXPOSED TO THIS CONCERN AS GASKETS LOSE EFFECTIVENESS DUE TO COMPRESSION SET, DETERIORATION OF SEAL, THE PLASTIC THE SEAL IS ATTACHED TO WARPS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595728June 3, 2014
SERVICE BRAKES, AIR:DISC:ROTOR, STEERING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT HUB, ROTORS, AND WHEEL BEARINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595751June 3, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594465May 28, 2014
ENGINE, POWER TRAIN, STEERING
FIRST TIME;WHILE DRIVING AROUND A CURVE GOING APPROXIMATELY 40 MILES PER HOUR, THE ENGINE SHUT OFF, AND LOST POWER, AND STEERING. ENGINE LIGHT CAME ON 2ND TIME; ENGINE BUCKED AT ABOUT 40 MILES TO 50 MILES PER HOUR, THEN THE ENGINE SHUT OFF, AND LOST POWER AND STEERING. ENGINE LIGHT CAME ON 3RD TIME; SAME AS THE SECOND TIME, ENGINE LIGHT CAME ON. WENT TO A MECHANIC WHO STATED THAT RAN THE ENGINE ON COMPUTER, AND THE CODE:PO741 CAME UP, TCC CLUTCH PERFORMANCE. WAS TOLD TO GO TO FORD FOR THIS BECAUSE OF CURRENT RECALL. WENT ONLINE TO FORD, AND OUR VIN CAME UP FOR TORQUE CONVERTER REPLACEMENT. AWAITING APPOINTMENT ON TUESDAY, JUNE 3RD. AT FORD DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594021May 26, 2014
ENGINE, STEERING, VEHICLE SPEED CONTROL
WHILE DRIVING THROUGH TOWN AT 30 MILES PER HOUR, ENGINE STALLED, LOST POWER STEERING AND SPEED CONTROL. THE ENGINE LIGHT CAME ON AND THE TRANSAXLE LIGHT WAS BLINKING. THANK GOODNESS I WASN'T ON THE HIGHWAY. *TR I BELIEVE ONE BAD PART HAD BEEN REPLACE WITH ANOTHER AS THE TORQUE CONVERTER PART HAD BEEN REPLACED AND HERE IT WAS DOING THE SAME THING ALL OVER AGAIN LESS THAN 1 YEAR LATER. I FIGURED I HAD NO OPTIONS, WHAT COULD I DO, HAD IT TOWED. I JUST FEEL IF THEY ARE USING INADEQUATE PARTS TO REPLACE BAD PARTS THE DANGER CONTINUES TO APPLY AND THEY SHOULD BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593631May 23, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE WINDSHIELD WIPERS FAILED TO WORK. THE FAILURE OCCURRED FOUR TIMES OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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