Ford Freestar Complaints

2,533 consumer complaints on file.

#10252561December 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 35 MPH, THE VEHICLE LUNGED INTO GEAR AND THEN STOPPED. THE VEHICLE SOUNDS AS IF IT IS IN NEUTRAL WHEN ATTEMPTING TO CHANGE GEARS. THE FAILURE OCCURS WITH ANY GEAR. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THEY STATED THAT A NEW TRANSMISSION WAS NEEDED AT THE COST OF $2,000. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252340December 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR VAN. 95K MILES. TRANSMISSION WENT OUT WITH NO WARNING TRAVELING AT 50 MPH ON THE FREEWAY. UP UNTIL THIS POINT, EVERYTHING WAS FINE EXCEPT WE'D HAVE TO WAIT FOR THE TRANNY TO ENGAGE LONGER THAN NORMAL BEFORE APPLYING GAS: FORWARD OR REVERSE. IF WE DIDN'T, THERE'D BE A SURGE ACCOMPANIED BY A LOUD CLUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252346December 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 FORD FREESTAR TRANSMISSION JUST STOPPED, AS IF IT WERE IN NEUTRAL, AS WE DROVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252316December 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WE OWN A 2004 FREESTAR THAT HAS HAD THE TRANSMISSION REPLACED IN FEB 2008 WITH LESS THAN 43,000 MILES ON IT. IN JULY 2008 WE SPEND $450 ON REPAIRING PART OF THE BREAKING SYSTEM, AND THIS WEEK THE VAN WOULD NOT GO INTO REVERSE AND DID NOT HAVE ANY PULL TO IT WHEN IT FINALLY DID AFTER SEVERAL ATTEMPTS. ONCE I GOT OUT OF THE PARKING SPACE, I GOT AN ESTIMATE OF A BLOCK AND ONTO A BUSY HIGHWAY, ONLY TO HAVE THE VAN STALL ON ME, ALMOST CAUSING A WRECK. THE DEALERSHIP AND FORD PAID FOR THE TRANSMISSION TO BE REPLACED, WE PAID FOR THE CALIPER, DRUM, ROTOR, AND BREAK PAD TO BE REPLACED ON THE FRONT DRIVER SIDE BRAKE. WHEN HAVING THE VAN CHECKED OUT THIS WEEK, WE WERE TOLD YESTERDAY THAT THEY DID DIAGNOSTICS ON IT, AND THE ONLY THING THAT CAME BACK WAS A CAM SENSOR AND THAT THERE WAS PROBABLY MOISTURE INVOLVED THAT WOULD CAUSE THE STALLING. NOTHING WAS REPAIRED, AND THIS COULD HAPPEN AGAIN, ESP DURING THE WINTER MONTHS, WHEN WINTER DRIVING IS ALREADY DANGEROUS. THERE IS ALSO AN ISSUE WITH THE TRACK CONTROL. IT WORKS MOST OF THE TIME BUT NOT ALL OF THE TIME. THE LIGHT COMES ON AT LEAST 2 TIME PER MONTH. THE REASON CAN'T BE FOUND FOR IT. FORD NEEDS TO BE MADE TO DO RECALLS ON THESE VANS FOR THE SAFETY OF THE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252159December 18, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
DOES ANYONE READ THESE? MY DAUGHTER POSTED A COMPLAINT OVER A YEAR AGO. I JUST READ THROUGH A NUMBER OF COMPLAINTS ABOUT THE 2004 FORD FREESTAR'S TRANSMISSION PROBLEMS. MY SON-IN-LAW PURCHASED THIS VAN FOR MY DAUGHTER FOR MOTHER'S DAY OF 2006 BECAUSE THEY WERE EXPECTING ANOTHER SON AND OUTGROWING THEIR JEEP GRAND CHEROKEE. IN THE WINTER OF 2006 IT STARTED ACTING UP. WE HAD TO GO GET THEM ON CHRISTMAS EVE AS THEY WERE BROKE DOWN ON THE SIDE OF A COUNTRY ROAD ON THEIR WAY TO OUR HOUSE FOR CHRISTMAS. IT WAS DIAGNOSED A CRANK SHAFT SENSOR. AFTER COMING UP WITH THE MONEY TO REPLACE THAT, IT WORKED FINE FOR A WHILE. STARTED AGAIN. THEY WERE TOLD THEY MOST HAVE GOT A FAULTY CRANK SHAFT SENSOR AND REPLACED IT AGAIN. SOME TIME LATER, IT STARTED AGAIN. THEY TOOK IT TO A TRANSMISSION SPECIALIST THAT REPLACED SOME MORE SENSORS. IT RAN FINE ALL SUMMER. WINTER OF 2007 STARTED AGAIN. REPLACING MORE SENSORS. AGAIN THIS WINTER, IT IS DOING THE SAME THING. THIS TIME IT WAS DIAGNOSED AS THE ABS BOX ON THE UNDERCARRIAGE OF THE VAN. $400 FOR THE PART ALONE. MY DAUGHTER WAS SO EXCITED BECAUSE IT RAN BETTER THAN IT EVER HAD AND THEY THOUGHT THEY FIGURED OUT THE PROBLEM. NOW IT IS DOING IT AGAIN. IT SOMETIMES WILL NOT GO IN REVERSE. ACTS LIKE IT IS TAKING OFF IN 3RD GEAR. STALLS OUT. THIS IS THEIR ONLY VEHICLE. HE IS LAID OFF. SHE IS ON THE VERGE OF LOSING HER JOB DUE TO ATTENDANCE AS A RESULT OF TRANSPORTATION ISSUES. THEY ARE STRUGGLING LIKE THE REST OF US TO KEEP THEIR HOME OUR FORECLOSURE AND THEIR UTILITIES ON. THE SAD THING, THEY ARE STILL PAYING PAYMENTS ON THIS VAN! SOMEONE HAVE A HEART HERE! DO SOMETHING! IT IS THE FIRST FORD THEY HAVE EVER OWNED. MY SON-IN-LAW SAYS HE WILL BUY FOREIGN FROM NOW ON. I OWN A FORD ALSO, I WILL NEVER OWN ANOTHER ONE EITHER. THEY HAVE CONTACTED THE FORD DEALERSHIP AS WELL AS THE MANUFACTURER AND GOT NO RESPONSE. THIS IS HOW THEY TREAT THEIR CUSTOMERS. I GUESS THEY DESERVE TO GO IN BANKRUPT IN THIS ECONOMY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252118December 17, 2008
SUSPENSION
FRONT HUB WHINING ON MY 2005 FORD FREESTAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252128December 17, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VAN STARTED ACTING UP AT ABOUT 60,000 MILES. THE TRANSMISSION SKIPS HEAVILY WHEN DRIVING AND NO ONE CAN FIGURE IT OUT. I'LL BE DRIVING AND ALL OF A SUDDEN IS LIKE JUMPS OR STUTTERS ITS CRAZY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252157December 17, 2008
ELECTRICAL SYSTEM
I CAN NOT BELIEVER THE NUMBER OF COMPLAINTS ON THE INTERNET ABOUT THE FORD FREESTAR'S MALFUNCTION! THERE ARE 430 MESSAGES ON EDMUNDS.COM ALONE ON THE ONE SUBJECT, BUT YET NOTHING HAS BEEN DONE ABOUT IT. IF WE WANT THE WORKERS IN THE U.S. CAR INDUSTRY TO HAVE JOBS, THEN THEY SHOULD RESOLVE THE ISSUES AND MAKE THEIR CUSTOMERS HAPPY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251907December 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SKIPS OR SLIPS WITH ONLY 60,000 MILES ON VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251663December 13, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN FAILURE OF THE TRANSMISSION ON 2004 FORD FREESTAR AT 70 MPH ON INTERSTATE. NO PRIOR WARNING. TOTAL REPLACEMENT OF TRANSMISSION REQUIRED. VEHICLE HAS 95,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251572December 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
1. MY WIFE WAS BACKING OUT OF A PARKING SPACE AND THE VAN WOULD NOT GO BACKWARD OR FOREWORD ANY MORE. 2. THIS FAILURE WAS CATASTROPHIC CAUSING THE VEHICLE TO BE IMMOBILE. FORTUNATELY IT OCCURRED IN A PARKING LOT AND NOT ON THE HIGHWAY IN HEAVY TRAFFIC. VEHICLE WAS TOWED TO SHOP WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER FAILED DAMAGING THE FRONT PUMP. 3. TRANSMISSION WAS COMPLETELY CLEANED AND REBUILT AND A REBUILT TORQUE CONVERTER WAS INSTALLED. OLD PART WAS EXCHANGED FOR REBUILT ONE. THE MILEAGE OF THE VEHICLE WAS 68845. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251629December 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS ON 4 YEARS OLD WITH LESS THAN 40,000 MILES AND THE TRANSMISSION FAILED WHILE DRIVING. LOST STEERING CONTROL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251464December 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE
I WAS DRIVING WITH MY TWO SMALL CHILDREN IN THE CAR AND WAS DOING 60KM AND MY CAR SEEMED TO HAVE LOST IT'S ACCELERATION, SO LUCKY ENOUGH I GOT TO THE SIDE OF THE ROAD AND PUT THE VEHICLE IN PARK AND THEN BACK INTO DRIVE, BUT THE VEHICLE WOULD NOT MOVE, THEN I TRIED REVERSE BUT NO MOVEMENT, CAR WAS STILL RUNNING BUT WOULD NOT GO ANYWHERE, SO GOT ROAD SIDE ASSISTANCE AND THEY TOOK THE CAR TO A GARAGE, HAVE BEEN TOLD THAT IT IS MY TORQUE CONVERTER AND NEEDS A NEW ONE, SO JUST BEFORE CHRISTMAS GOT A BIG PAY OUT, GREAT JUST WHAT I NEED. BUT I AM SO UPSET AS MY CAR IS ONLY 4 YEARS OLD AND I HAVE ONLY HAD IT A YEAR AND A HALF AND THIS HAS HAPPENED, FORDS WILL NOT COVER ME THROUGH THE WARRANTY WHICH I AM SO MAD ABOUT, AS YOU ARE ONLY COVERED TO 100,000KM ON THE POWER TRAIN AND I HAVE DONE 117,000. I HAVE READ SO MANY COMPLAINTS REGARDING THIS PROBLEM WITH THESE VEHICLES AND AM SO UPSET, I THINK FORD'S SHOULD DO A RECALL ON THIS PROBLEM AS IT IS SO DANGEROUS, DRIVING AND THEN THE CAR JUST STOPS IN THE MIDDLE OF THE ROAD, IF THEY DO NOT DO ANYTHING THEN THERE WILL BE AN ACCIDENT ONE DAY AND I HOPE THAT NO ONE GETS HURT OUT THERE. SO FORD I REALLY THINK YOU SHOULD STAND UP AND RECALL THE CARS WITH THIS PROBLEM AND HELP PEOPLE BEFORE IT IS TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251289December 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR HAS BEEN IN TO THE DEALER FOR REPAIR 4 TIMES SINCE APRIL 2008 FOR REPAIR. AN INTERMITTENT PROBLEM OF HESITATIONS, STALLING AND SLIPPAGE. I HAD ALSO HAD THE CAR IN FOR A TUNEUP AT A PRIVATE SERVICE COMPANY. TWICE WHEN I TOOK IT IN I WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. REPLACED A CAMSHAFT SENSOR WORKED FOR A WHILE. TODAY STALLED WAS ABLE TO START BUT VAN WOULD NOT GO IN FORWARD OR REVERSE. SHUT THE CAR OFF. TRIED AGAIN WAS ABLE TO RETURN HOME WITH THE VAN CHUGGING THE WHOLE WAY. THE RPMS WERE GOING CRAZY. I HAD IT TOWED IN ONCE AGAIN TO THE DEALER AND I AM WAITING TO HEAR FROM THEM. AFTER SEEING ONLINE THE NUMBER OF COMPLAINTS ON THIS VEHICLE WITH SIMILAR PROBLEMS I FEEL I NEED TO REPORT AS WELL. I THINK A RECALL IS IN ORDER FROM FORD. THE HAVE ALSO IN THIS MESS REPLACED THE COMPUTER. I WOULD APPRECIATE YOUR ASSISTANCE IN LOOKING INTO THIS MATTER. HAD I BEEN DRIVING ON THE HIGHWAY TODAY AND LOST THE TRANSMISSION I HATE TO THINK OF WHAT TYPE OF ACCIDENT MAY HAVE OCCURRED. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251099December 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
YESTERDAY, 12/7/08, I PULLED OUT OF A PARKING SPACE, SWITCHED GEAR FROM REVERSE TO FORWARD AND APPLIED GAS. OTHER THAN REVVING OF ENGINE, NOTHING HAPPENED. IT WOULD NOT ENGAGE ANY GEARS. I HAD THE VEHICLE TOWED TO A REPAIR SHOP TODAY AND THEY REFERRED ME TO A TRANSMISSION SHOP. I CONTACTED THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY WERE UNABLE TO HELP AS THE VEHICLE WAS OUT OF WARRANTY. 2005 FORD FREESTAR TRANSMISSION FAILURE AT 51,000 MILES (DECEMBER 7, 2008) SHOULD BE RECOGNIZED AS FAILURE OF REASONABLE ASSURANCE OF FUNCTIONALITY OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250840December 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 30 MPH, THE VEHICLE STALLED, BUT THE ENGINE CONTINUED TO RUN. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP AND THEY STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND THE TRANSMISSION HAS FAILED COMPLETELY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250527December 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR HAD THE TRANSMISSION OVERHEAT MESSAGE ON DASH. NEXT THING I KNOW, NO ACCELERATION. ENGINE SMOKING, LEFT STRANDED ON THANKSGIVING EVE ON I 81 WITH ONLY 87,000 MILES, THIS IS NOT ACCEPTABLE. VAN NEEDS A COMPLETELY NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250557December 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAS MALFUNCTIONED LEADING TO COMPLETE VEHICLE IMMOBILITY. VEHICLE HAS DEVELOPED A REPUTATION FOR THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250362December 1, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED WITHOUT WARNING. APPROXIMATELY 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250080November 28, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE MAKING A LEFT TURN AT 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE IMPACT MOVED HER BODY TO THE RIGHT AND THE SEATBELT UNFASTENED. AS A RESULT, THE CONTACT STRUCK THE STEERING WHEEL AND FRACTURED HER RIBS AND VERTEBRAE. THE VEHICLE WAS DRIVEN TO AN AUTO BODY SHOP. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE WAS REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE IS 55,000. UPDATED 03-05-09 *BF UPDATED 03/06/09. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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