Ford Focus Complaints

22,326 consumer complaints on file.

#11556692November 24, 2023
POWER TRAIN
I purchased my 2017 Ford with approximately 300 miles on the speedometer. Have driven my vehicle with care and routine maintenance getting well over 40 miles per gallon. Twice I have had a issue with the clutch and/or transmission under warranty. The car would shutter and vibrate while shifting from 1st gear to 2nd gear and increasingly become worse the more driven. Whether the car is warm or cold, still it would shutter. Was a hassle getting the dealership to fix this issue both times, but got it done. The same issue is starting all over again at 91,000 miles and the warranty is now void. Hoping this repetitive issue can or will be repaired. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556423November 22, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that after starting the vehicle, he observed that the vehicle was idling abnormally rough. While driving at an undisclosed speed, the vehicle lost motive power and seemed to hesitate while shifting between gears. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the canister purge valve was stuck in the open position. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556462November 22, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while running errands, after returning to the parked vehicle, she was unable to restart the vehicle. The contact shifted the vehicle into neutral(N) and was able to restart the vehicle. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was jerking while shifting gear. The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission clutches had frozen or engaged and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 14M02 TCM reprograming (Power Train). The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556327November 21, 2023
ENGINE, POWER TRAIN
2015 Ford Focus - Car has less than 50k miles has 3 transmission codes showing: P07A5, P090C, and P07A5pd. Car will not go into reverse. Car has not been looked at by a technician yet. However, with less than 50K miles the fact that I am having transmission issues is unacceptable. Ford really needs to recall for these issues. After researching these codes that are showing, seems like there are thousands of people complaining about the same thing on different sites.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556376November 21, 2023
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission suddenly stopped shifting correctly resulting in a sudden loss of power, a lugging of the engine, and almost cause of an accident. Specific components have been diagnosed by Crest ford in centerline. How was your safety or the safety of others put at risk? Without proper shifting the car would often sit in idle while deciding on a gear, leading to dangerous turns and acceleration from stop lights Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Crest Ford of centerline Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, started out of the blue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555963November 20, 2023
FUEL/PROPULSION SYSTEM
When the engine is hot, it stalls and stops after starting. and this happens several times a day. There was a situation when the engine stopped in the middle of the road near an elementary school, which hampered the flow of traffic. Also, when refueling, the cutoff on the filling hose is constantly activated. two faults occur regularly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555984November 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 20 MPH, the ABS warning light illuminated. Additionally, the vehicle lost motive power and failed to accelerate as intended. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the passenger’ side rear wheel bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555868November 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Delayed start, hesitation to drive after braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555603November 17, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while operating the vehicle, the transmission experienced shuddering and slipping after heating up. The vehicle was taken to the local service center who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555744November 17, 2023
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
Transmission programming recall, clutch recall, fuel cap recall and many more recalls were not performed at ford dealership! Had to pay out of pocket at dealer for “labor” task was never performed at dealer for all recalls!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555746November 17, 2023
POWER TRAIN
Over the course of less than 5 years that I’ve owned this car it has needed the clutch repaired 3 times. First time was at approximately 25,000 miles, second time at 47,000, and third at 71,000. There is an extremely noticeable shudder, loud noise, and vibration throughout front end of car when accelerating. Additionally, the car has erratic transmission shifting and does not properly shift into gear causing it to lose motive power and not immediately accelerate when pressing the gas. I have attached the most recent invoice I received from the dealer diagnosing the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555443November 16, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle experienced erratic transmission shifting and would not properly shift into gear causing the vehicle to lose motive power and not immediately accelerate while depressing the accelerator pedal. Later, the message "Service Transmission" was displayed. The vehicle was taken to the local dealer who diagnosed and determined that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555450November 16, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact's niece owns a 2015 Ford Focus. The contact stated that while his niece was driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch assembly had failed. The dealer determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle had exceeded the 7-year warranty. There was no assistance provided. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555538November 16, 2023
ENGINE
Car shudders while driving and now will not go into reverse. I have under 50,000 miles on the car. I have not had this seen by a mechanic yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555549November 16, 2023
POWER TRAIN
No warning messages or lights Transmission rattling like the motor mounts are having issues and wearing out quickly. Problems shifting and going up hills. My automatic car has rolled back and struggled to shit on inclines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555319November 15, 2023
SUSPENSION, STEERING, SERVICE BRAKES
The car is not running right I can feel shaking, but no one else can
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555064November 14, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and jerked before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle stalled and failed to immediately restart. After restarting the vehicle, the vehicle briefly failed to indicate that the power was available to the vehicle before finally displaying electronic information. The vehicle was towed to the dealer, who diagnosed a failure with the clutch assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,318.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555135November 14, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated while driving 60 MPH, the vehicle stalled without warning. The contact used excessive force to steer the vehicle off to the shoulder of the highway. The vehicle failed to restart after several attempts. Due to the failure, the vehicle was towed to the residence. Upon investigation, the contact discovered NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) which she linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555141November 14, 2023
POWER TRAIN, STEERING, ENGINE
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555145November 14, 2023
POWER TRAIN
The contact owns a 2011 Ford Focus. The contact stated while driving at approximately 35 MPH, the wrench symbol was illuminated. The contact stated that the vehicle was vibrating and shaking and there was an abnormal sound coming from underneath the vehicle. The contact stopped the vehicle, the engine was still running and attempted to shift into reverse(R), but the vehicle would not shift into reverse(R). The contact was able to shift into drive(D) however, the vehicle failed to exceed 15 MPH. The contact drove the vehicle to an independent mechanic. The vehicle had not been diagnosed or repaired. The contact had been informed by the mechanic that the failure could be related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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