Ford Focus Complaints

22,326 consumer complaints on file.

#10113272March 30, 2005
AIR BAGS:FRONTAL
WHILE TRAVELING AT 50 MPH CONSUMER'S VEHICLE WENT INTO ONCOMING TRAFFIC AND COLLIDED WITH ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. BOTH DRIVERS SUSTAINED INJURIES. *AK *BF *NM
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10115998March 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER SEIZED AND NEEDED TO BE REPLACED, CAR HAS 78,000 MILES AND I FEEL THAT THIS IS A POOR DESIGN. COST OF REPAIRS WAS $185.00 AND I HAD TO REPLACE THE IGNITION KEY AS WELL. I HAVE OLD PART FOR INSPECTION IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117050March 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE FRONT PASSENGER SIDE DOOR LATCH FAILED . AS A RESULT, THE OCCUPANT WAS TRAPPED INSIDE. A RECALL WAS ISSUED FOR THE REAR DOOR LATCH, BUT THE FRONT DOORS WERE NO INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117053March 29, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 65 MPH VEHICLE STALLED. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE'S YEAR WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116032March 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRIED TO SHUT THE DRIVER'S SIDE FRONT DOOR AND THE DOOR WOULD NOT STAY CLOSED, WHETHER I WAS IN THE VEHICLE OR NOT. I HAD TO DRIVE HOLDING THE DOOR SHUT ON SEVERAL OCCASIONS. SEVERAL TIMES I TRIED TO ENGAGE THE POWER LOCK IN ORDER TO GET IT TO SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117074March 29, 2005
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 15 MPH BOTH THE FRONT DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS INADVERTENTLY DEPLOYED, RESULTING IN DAMAGE TO WHEEL AFTER HITTING CURB CAUSED BY AIR BAG DEPLOYMENT. THE WINDSHIELD WAS ALSO SHATTERED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10116048March 29, 2005
UNKNOWN OR OTHER
IGNITION LOCK, NOTHING LEAD UP TO THE FAILURE ITS AN ENGINEERING PROBLEM WITH THE CARE. MY BROTHER A LOCKSMITH HAS DEALT WITH THIS PROBLEM HALF A DOZEN TIMES IN THE LAST YEAR WITH FORD FOCUS. COULDN'T START CAR HAD TO HAVE IT TOWED AND THE ENTIRE IGNITION CYLINDER HAD TO BE REPLACED, COSTING A LOT OF MONEY BECAUSE IT REQUIRES THAT ALL THE KEYS BE RECODED AND ALL DOOR LOCKS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115957March 28, 2005
AIR BAGS
I WAS TURNING LEFT INTO A PARKING LOT IN MY 2000 FORD FOCUS ZTS AND THE AIR BAGS DEPLOYED CAUSING ME TO HIT A CURB. THE CAR NEVER CAME TO A STOP AS DOES WHEN NORMAL AIR BAG DEPLOYMENT OCCURS. IN FACT, I NEVER EVEN HIT THE AIRBAGS WHICH IS VERY LUCKY FOR ME, AFTER LOOKING AT OTHER NHTSA COMPLAINTS ABOUT AIR BAG BURNS. WHEN THE PASSENGER AIR BAG DEPLOYED, IT SHATTERED THE WINDSHIELD. AND WHEN I WENT OUT TO LOOK AT THE CAR, I COULD SEE NO DAMAGE OTHER THAN THAT CAUSED BY THE AIR BAGS. HOWEVER, THE TOWING COMPANY SAID THERE WAS DAMAGE AROUND THE TIRE WHICH IS THE DAMAGE THAT OCCURRED AFTER THE AIR BAGS DEPLOYED. WHEN I CONTACTED MY DEALER, THEY SAID THAT THE AIR BAGS SHOULD'VE DEPLOYED IF I HIT A CURB AND CAME TO A STOP. BUT I DID NOT COME TO A STOP AT ALL. IN FACT, I ALMOST HIT A PARKED VEHICLE BECAUSE I COULD NOT SEE ANYTHING. I HAVE CONTACTED FORD AND AM EXPECTING A CALL FROM THEIR LEGAL DEPARTMENT BUT I AM EXPECTING THEM TO BLAME EVERYTHING ON ME AND TRY TO TRICK ME INTO BELIEVING IT WAS ALL MY FAULT. I WOULD GREATLY APPRECIATE ANY HELP I CAN GET. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10116976March 28, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RIGHT SIDE DOORS FAILED TO OPEN OR CLOSE ON ITS OWN. DRIVER TRIED TO OPEN THE DOOR WHILE EXISTING AND WAS NOT ABLE TO DO SO. BUT WAS ABLE TO EXIT ON THE DRIVER'S SIDE DOOR. DRIVER TOOK VEHICLE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE DOOR MECHANISM NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117167March 28, 2005
ELECTRICAL SYSTEM:IGNITION
'RECALL CAMPAIGN' FORD FOCUS 2000, HAS HAD 6 RECALLS. *BF THE TUMBLER IN THE IGNITION FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114853March 28, 2005
POWER TRAIN:CLUTCH ASSEMBLY
(1) I FIRST NOTICED UNUSUAL STAINS ON THE CARPET UNDERNEATH THE CLUTCH PEDAL DURING DECEMBER, 2004, BUT ASSUMED INITIALLY THAT IT WAS FROM SOMETHING ON MY SHOES. (2) ON 03/21/05, THE CLUTCH PEDAL PAD FELL OFF WHILE THE CAR WAS IN MOTION, DISTRACTING ME, BUT FORTUNATELY DID NOT RESULT IN AN ACCIDENT. (3) ON 03/28/05 I SEARCHED THE NHTS ODI COMPLAINT DATA BASE AND FOUND AN IDENTICAL COMPLAINT, ODI ID NUMBER:10107639, DATE OF FAILURE: 01/20/05. I WILL BE TAKING THE VEHICLE THIS WEEK AND THIS INFORMATION TO THE AUTHORIZED FORD DEALER FOR WARRANTY REPAIR ALTHOUGH THE ORIGINAL PURCHASE WAS ON 01/31/02, BUT I WILL CLAIM THE PROBLEM STARTED IN DECEMBER 2004 WHEN THE VEHICLE WAS STILL IN WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114710March 25, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE IGNITION ON MY 2000 FORD FOCUS IS LOCKING UP TO THE POINT WHERE I CANNOT TURN MY KEY. THE CAR HAS 47,000 MILES ON IT. I WAS STRANDED FOR 20 MINS THE OTHER NIGHT TRYING TO GET THE KEY TO TURN. SPEND UP TO 1 TO 2 MINUTES NOW EACH TIME I GET IN MY CAR REINSERTING THE KEY UNTIL IT FINALLY TURNS. I HAVE ALSO TRIED MY SPARE KEY, WHICH IS BRAND NEW, WITH SAME RESULTS. FROM WHAT I HAVE READ, THIS IS A COMMON PROBLEM, AND PROBABLY ONLY A MATTER OF TIME UNTIL I HAVE TO REPLACE THE IGNITION SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114744March 25, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I WOULD LIKE TO KNOW HOW MANY RECALLS CAN A CAR HAVE BEFORE IT IS A LEMON! MY 2001 FORD FOCUS HAS HAD EVERY PROBLEM OUT THERE AND MORE THAN HALF OF THEM, I HAVE HAD TO PAY FOR. IN THE 4 YEARS I?VE OWNED THIS CAR, I HAVE HAD THE BATTERY REPLACED AT MY COST DUE TO STALLING, WHICH TURNED OUT TO BE THE FAULTY FUEL PUMP?S FAULT, SO THAT WAS REPLACED; THE STRUTS REPLACED AT MY COST AFTER THEY CAUSED MY FRONT TIRE TO EXPLODE ON THE FREEWAY; THE BUSHINGS WORKED ON 3 TIMES YET THE SUSPENSION STILL MAKES A VERY FRIGHTENING NOISE EVERY TIME I DRIVE. IMAGINE MY SURPRISE (OR SHOULD I TRUTHFULLY SAY, LACK OF?) WHEN I RECEIVED YET ANOTHER RECALL NOTICE IN THE MAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114587March 24, 2005
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM:IGNITION, SUSPENSION, STEERING
CAR BOUGHT SEPT 2004. CAR REGULARLY DOESN'T START, AND IF IT DOES ALWAYS RUNS AT OVER 3500 RPM FOR UP TO 5 MINUTES WITH NO ACCELERATOR PRESSURE. ALARM GOES OFF WHEN DRIVING, FOR NO REASON. CAR SWERVES AND VIBRATES ON ROAD IN DRY AND WET CONDITIONS (SEEMS LIKE STEERING AND / OR SUSPENSION BROKEN / DEFECTIVE). BRAKES ALSO CREAK. ALL PROBLEMS FROM CAR PURCHASE TO NOW, MARCH 2005. TAKEN TO 2 DEALERSHIPS ON 4 SEPARATE OCCASIONS, WHO COULD NOT "REPLICATE THE CONCERN". REPORTED TO FORD MOTOR COMPANY IN JANUARY WHO INFORMAED ME THAT THE ORIGINAL DEALER SERVICE MANAGER WOULD CONTACT ME. SO FAR, 7 WEEKS ON, AND NO CONTACT. POSSIBLE LEMON LAW CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115731March 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WAS UNABLE TO START WHEN THE CONSUMER PUT THE KEY INTO THE IGNITION SWITCH. CONSUMER WAS CONCERNED BECAUSE THIS COULD BE DANGEROUS IF THERE WAS AN EMERGENCY , AND VEHICLE WAS UNABLE TO START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114609March 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I WENT SHOPPING AT WAL-MART AND WHEN I CAME OUT, MY IGNITION WAS LOCKED UP. I WAS UNABLE TO DO ANYTHING AND CALLED THE FORD DEALERSHIP TO TOW IT IN AND FIX IT. I WAS CHARGED FOR ALL PARTS, LABOR, AND TOW BILL. WHEN I REASEARCHED THIS ONLINE, I FOUND SEVERAL OTHERS HAD THE SAME PROBLEM AND BASED ON THEIR EXPERIENCES THIS HAPPENS OVER AND OVER. FORD WOULD ACCEPT NO RESPONSIBILITY AND WOULD NOT LOOK INTO A RECALL. MY CAR IS A 2000 FORD FOCUS. INCIDINTE DATE IS A GUESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114619March 24, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION IN 2000 FORD FOCUS HAS FAILED. WE STARTED TO EXPERIENCE PROBLEMS WITH TURN THE KEY--WE OFTEN EXPERIENCED PROBLEMS WITH TURNING THE KEY TO ON POSITION. THE PROBLEM HAS NOW PROGRESSED AND WE ARE UNABLE TO EVEN TURN THE CAR ON AT ALL. WE ARE TOLD THAT THE IGNITION WILL HAVE TO BE REPLACED. WE CONTACTED THE LOCAL FORD DEALERSHIP AND WE WERE TOLD BY THEIR SERVICE DEPARTMENT THAT THEY HAVE SEEN THIS PROBLEM OCCURING MORE AND MORE, AND THEY HAVE ALREADY HAD SEVERAL CARS OF THIS MAKE AND MODEL COME IN WITH THIS PROBLEM. WE WERE ALSO TOLD THAT IT WILL COST ALMOST $400.00 TO REPLACE THIS PART. I'VE RESEARCHED THIS PROBLEM, AND IT SEEMS THERE ARE PEOPLE FROM ALL OVER THE US WHO ARE HAVING THIS ISSUE. I CONTACT FORD CUSTOMER SERVICE DIRECTLY AND THEY WERE OF NO ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114648March 24, 2005
AIR BAGS
I WAS IN A CAR ACCIDENT WITH MY 2003 FORD FOCUS ZTS. MY AIRBAG DID NOT DEPLOY. THE FIRE DEPT. AND POLICE DEPT. BOTH EXPRESSED DISBELIEF THAT THE AIRBAG DID NOT DEPLOY. MY CAR SUSTAINED EXTENSIVE DAMAGE TO THE FRONT END. THE WHOLE FRONT END HAS TO BE REPLACED INCLUDING BOTH THE FRAME RAILS, AS WELL SOME ENGINE COMPONENTS. I WILL KNOW MORE WHEN THE REPAIRS START. THE VEHICLE I WAS INVOLVED IN THE ACCIDENT WITH HAD BOTH OF THEIR AIRBAGS DEPLOY. IF I WERE NOT WEARING MY SEATBELT, I WOULD HAVE HAD SERIOUS INJURIES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10115814March 24, 2005
AIR BAGS:FRONTAL
WHILE APPLYING THE BRAKE PEDAL DRIVER'S AIR BAG DEPLOYED INADVERTENTLY. THIS CAUSED THE DRIVER TO SUSTAIN MINOR INJURIES. VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10109799March 24, 2005
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE CONSUMER NOTICED THAT THE INSTRUMENT PANEL GAUGES WERE IN OPERATIVE. SHE COULD NOT TELL HOW FAST SHE WAS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. *JB ON SOME OCCASIONS WHEN THE SPEEDOMETER FAILED THE ODOMETER ALSO STOPPED WORKING AND THE VEHICLE IDLED ERRATICALLY. AT TIMES WHEN THE CLUTCH WAS PRESSED WHILE STOPPING THE ENGINE WOULD DIE WHICH RESULTED IN LOSS OF POWER. THE FUEL GAUGE WAS ALSO UNSTABLE AND AS A RESULT THE CONSUMER IS NEVER SURE HOW MUCH FUEL IS IN THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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