Ford Focus Complaints
22,326 consumer complaints on file.
- #10116328April 4, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
I BOUGHT THE CAR WITH 0 MILES ON IT. I HEARD LOUD SQUEAKY NOISE IN THE BRAKES AT ANY SPEED WHEN SLOWING DOWN. THE FIRST WEEK, I TOOK THE CAR BACK TO FORD. FORD SENT ME HOME TELLING ME IT WAS DUST IN THE DRUMS. THEY SAID IT SHOULD WEAR OFF IN A WHILE. 1 MONTH LATER AND THE NOISE STILL WAS PRESENT NOT BETTER OR WORSE. I TOOK IT IN AGAIN, THEY HAD THE NERVE TO TELL ME TO JUST WAIT LONGER. 3 MONTHS AND THE NOISE CONTINUED. I THEN TOOK IT BACK AND THEY PUT NEW BRAKE PADS. I HAD THE CAR FOR 3 MONTHS AND THE BRAKE PAD WERE BAD??? THEY PUT NEW BRAKE PADS ON, AND AGAIN THE NOISE REMAINED. WILL THEY EVER FIX THIS PROBLEM??? IT IS NOW 1 YEAR AFTER AND THE NOISE REMAINS. DON'T BUY A FOCUS, EVEN BRAND NEW AND 100,000 MILE WARRANTY AND STILL HAVE PROBLEMS NO ONE WILL FIX.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117361April 4, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER IS UNABLE TO REMOVE KEY FROM IGNITION WITHOUT EXCESSIVE FORCE BEING USED, REGARDLESS OF LENGTH OF TIME VEHICLE IS DRIVEN . DEALERSHIP REMOVED THE IGNITION CHAMBER, INSPECTED IT, BUT FOUND NO PROBLEM. ALSO, THEY HAVE LUBRICATED IT. THE PROBLEM RECURRED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117370April 4, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES A LOUD SQUEAKING NOISE CAME FROM THE VEHICLE. DRIVER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT LEFT AND RIGHT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116361April 4, 2005ENGINE AND ENGINE COOLING
DRIVING UP FREEWAY ON RAMP , WHILE PRESSING ON ACCELERATOR ENGINE MADE LOUD NOISE. I PULLED TO THE RIGHT EMEREGENCY LANE OPEN THE HOOD. THERE WAS A HOLE ON THE BLOCK OF MY ENGINE. METAL CHUNKS WERE STUCK ON MY RADIATOR . I ALSO PICKED UP METAL PIECES ON THE ON RAMP. WHEN INSPECTED THE DAMAGES AT HOME THE CAMSHAFT ROD THAT HOLDS THE CAM WAS BROKEN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116363April 4, 2005VEHICLE SPEED CONTROL
AFTER RELEASING ACCELERATOR THE ENGINE RPMS REMAIN AT THE ORIGINAL LEVEL AS IF IT WAS PRESSED IN NETRUAL OR THE CLUTCH IS ENGAGGED. ACCELERATOR IS NOT STICKING. THEN RPM'S ARE NORMAL FOR A TIME WHILE DRIVING. IT SEEMS TO HAPPEN ABOVE 3000 RPMS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116366April 4, 2005AIR BAGS:SIDE/WINDOW
SLOW SPEED ACCIDENT. ACCIDENT RESULTED IN NO DAMAGE TO VECHICLE HIT AND NO DAMAGE TO OUR VEHICLE. PASSENGER AND DRIVER SIDE AIRBAGS DEPLOYED. PASENGER SIDE AIR BAG BROKE WINDSHIELD AND SENT FRAGMENTS OF GLASS FROM THE VISOR MIRROR THROUGHOUT THE CAR. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10117233April 1, 2005STRUCTURE:BODY:DOOR
FORD ISSUED A REAR DOOR RECALL, WHICH WAS NOT FOUND AT THIS TIME. CONSUMER CONTACTED THE DEALER FOR REPAIRS, BUT THERE WERE NO AVAILABLE PARTS IN ORDER TO DO REPAIR, WHICH IS DANGEROUS BECAUSE THE DOORS COULD OPEN UNEXPECTEDLY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117235April 1, 2005AIR BAGS:FRONTAL
WHILE DRIVING AT 47 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THEY T-BONED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. VEHICLE WAS TOTALED. BOTH DRIVER AND PASSENGER WERE TAKEN TO THE HOSPITAL FOR INJURIES SUSTAINED.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10117254April 1, 2005AIR BAGS
WHILE DRIVING AT APPROXIMATELY 40 MPH VEHICLE WAS IN A HEAD ON COLLISION. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED FACE INJURIES AND RECEIVED 23 STITCHES IN THE FACE. *AK *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10116221April 1, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I PARKED MY CAR TO GO WORK ONE EVENING,AND I CAME BACK AND IT FAILS TO WORK.NEITHER OF MY KEYS WILL TURN THE IFNITION.MY KEYS GO IN AND OUT OF THE THE IGNITION SWITCH ONLY. MY CAR HAS 40K MILES ON IT,AND IT NEEDS A RECALL IMMEDIATELY.I DO NOT HAVE MONEY TO FIX RIGHT NOW,SO I AM STRANDED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116236April 1, 2005VEHICLE SPEED CONTROL
I WAS ACCELERATING RAPIDLY TO MERGE INTO TRAFFIC AND THE GAS PEDAL GOT STUCK, AND THE CAR KEPT ACCELARATING AFTER I REMOVED MY FOOT FROM THE BRAKE PEDAL. IT HAS DONE THIS TWICE.*AK I HAVE A 2002 FORD FOCUS EX
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116157March 31, 2005WHEELS:LUGS/NUTS/BOLTS/STUDS
I KEPT HEARING NOISES IN THE FRONT PASSENGER SIDE OF MY CAR SO I CALLED THE DEALER AND TOLD THEM THIS PROBLEM ALONG WITH FAULTY WINDHIELD WIPERS , NOISES IN THE TRANSMISSION AND A RADIO THAT PLAYS WHEN IT WANTS. I BROUGHT THE CAR IN FOR REPAIRS . THEY DID THE REPAIRS ON THE WINDSHIELD UNDER THE WARRANTY, AND SAID THE RADIO WAS NOT DEFECTIVE AND THE FACEPLATE WAS BROKEN (IT IS NOT), AND THE NOISE THAT I AM HEARING IN THE FRONT OF THE CAR WAS DUE TO ME REPLACING A FLAT TIRE (IN THE REAR OF THE CAR) WITH A TIRE NOT THE SAME AS THE OTHER THREE. WELL I WAS DRIVING THE CAR FOR ABOUT 300 MILES AFTER BEING AT THE DEALER AND WENT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT. THE RIGHT FRONT WHEEL( NOT THE TIRE) WENT ROLLING INTO THE HIGHWAY AND MYSELF AND 2 TODDLERS WENT TO THE LEFT AND INTO A BUSINESS PARKING LOT. AFTER BEING TOWED TO THE DEALER, THE TOLD ME THAT THEY DO NOT RECALL TELLING ME ABOUT THE NOISE I HEARD , AND DUE TO THE FACT THAT THE TECH THAT WORKED ON THE CAR DID NOT WRITE THE RESULTS ON IT THAT THEY WERE NOT RESPOSIBLE FOR THE WHEEL FALLING OFF AND TO GET MY CAR OFF THEIR LOT BEFORE THEY HAVE IT TOWED OFF.IN THE EVENT OF THE WHEEL FALLING OFF IT ALSO CAUSED $1000.00 DAMAGE TO THE FRONT QUARTEPANEL AND DOOR. I HAD TO HAVE THE CAR TOWED TO GRAND SPORT AUTO FOR REPAIR AND I HAVE TO PAY FOR THE DAMAGES THAT MY INSURANCE WILL NOT CCOVER, ALONG WITH A RENTAL CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117171March 31, 2005SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS TAKEN TO DEALER FOR REGULAR CHECK UP, AND RESULTS SHOWED THAT THE ROTORS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN OUT. CONSUMER WILL NOTIFY MANUFACTURER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116160March 31, 2005ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS - KEY WILL NOT GO INTO IGNITION AND START CAR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10116169March 31, 2005SERVICE BRAKES, AIR:DISC:ROTOR
ROTORS GONE BAD HANSEL FORD SAID AT 9200 MILES THE SQUEAKING WAS NORMAL, THEN AT 13000 I CALLED THEY STILL SAID IT WAS NORMAL BUT NOW THE WARRANTY WAS UP, THEN AT 20000 MILES THEY CHECK IT BECAUSE IT WAS DOING IT MORE, NOW THE ROTORS HAVE GROVES BEYOND REPAIR, YET THE BRAKE PADS STILL HAD BETWEEN 65% AND 90% LEFT TO THEM, I HAD TO REPLACE BOTH ROTORS AND PADS FOR SAFETY FOR MY DAUGHTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117192March 31, 2005LATCHES/LOCKS/LINKAGES
WHILE DRIVING DOORS WILL INTERMITTENTLY UNLOCK BY THEMSELVES. CONSUMER TOOK VEHICLE INTO THE DEALER SEVERAL TIMES, AND DEALER TOLD THE CONSUMER THEY COULD NOT DUPLICATE THE PROBLEM, AND THAT THERE WAS NOTHING THEY COULD DO. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117209March 31, 2005SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED. DRIVER NOTICED THAT WHILE APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR, AND VEHICLE SKIDDED OFF THE ROAD. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM . *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10117210March 31, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NHTSA RECALL CAMPAIGN 05V030000 CONCERNING REAR DOOR LATCHES. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL SOMETIMES IN JUNE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10113623March 30, 2005FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, SUSPENSION
THE FUEL FILTER GETS CLOGGED WHICH BLOCKS THE FLOW OF FUEL TO THE ENGINE, CAUSING STALLING. THIS IS THE THIRD TIME THAT THE FUEL FILTER HAD TO BE REPLACED. A RECALL WAS ISSUED REGARDING THIS PROBLEM. *AK RECALL CAMPAIGN # 03V482000. THERE WAS BRAKE PULSATION, THE FRONT END CREAKS REALLY BAD AND THE VEHICLE WOULD HAVE NO POWER AND OR STALL WHILE GOING 40-45 MPH. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10115025March 30, 2005AIR BAGS:FRONTAL
WHILE DRIVING 60 MPH THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE OF THE COLLISION HAD NOT BEEN DETERMINED. *AK THE VEHICLE WAS TOTALED. *SC *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0